Problems with Automatic Backup
Display Shows “Backup Failed:Insert Card” at
Idle Extensions 10 and 11
Possible Cause: The system did not detect a valid Backup/Restore PC Card while trying to
do an automatic backup.
What to do: Power down the system, insert a valid Backup/Restore PC Card in PC Card
Slot 2 of the PARTNER ACS processor module, and reapply power to the system. The
backup is rescheduled for the next day at 2:00 a.m.
Enter
Backup Programming—Automatic (#123)
and select Option 3 to clear the alarm
display (see “Clearing the Backup-Failure Alarm” earlier in this chapter).
Display Shows “Backup Failed:Write Prot” at
Idle Extensions 10 and 11
Possible Cause: The Backup/Restore PC Card in the PC Card slot is write-protected, and
an automatic backup was attempted.
What to do: Using the end of a paperclip or another pointed object, push the write-protect
tab upward to the nonprotected position (see Figure 6-6). You do not need to remove the
card from the processor to slide the write-protect tab up. The backup is rescheduled for
the next day at 2:00 a.m.
Figure 6-6. Write-Protect Tab on a Backup/Restore PC Card
Enter
Backup Programming—Automatic (#123)
and select Option 3 to clear the alarm
display (see “Clearing the Backup-Failure Alarm” earlier in this chapter).
Display Shows “Backup Failed:Check Card”
at Idle Extensions 10 and 11
Possible Cause 1: The Backup/Restore PC Card was removed while the backup was in
progress.
What to do: Check to see whether the PC Card was removed. If it was not, go to Possible
Cause 2. If it was, power down the system, reinsert the PC Card, and reapply power to the
system. The backup is rescheduled for the next day at 2:00 a.m.
Enter
Backup Programming—Automatic (#123)
and select Option 3 to clear the alarm
display (see “Clearing the Backup-Failure Alarm” earlier in this chapter).
Slide the switch on the PC card
up to the nonprotected position
6-18
Troubleshooting
Summary of Contents for PARTNER Advanced Communications System Release 1.0
Page 6: ...iv...
