Group Calling—Ring/Page (I7G/I*7G)
Description
This feature lets users ring, page, or transfer calls simultaneously to all of the
extensions in any one of four Calling Groups (
G is a Calling Group number from
1–4). When paging, the caller hears a beep and begins speaking; the caller’s
voice is heard on the speakers of all
idle system phones in the selected Calling
Group. The first extension to answer the call (by picking up the handset or
pressing
S
, or by pressing
!
to answer a page) is connected to the
caller.
Related Features
Calling Group Extensions (#502)
Calling Group.
Extensions assigned to Calling Group 1 can receive
Considerations
Extensions can be in more than one Calling Group.
Exclude extensions that connect auxiliary equipment (auto attendants, voice
messaging systems, fax machines, internal and external hotline phones, and
doorphones) from Calling Groups.
If some extensions in a Calling Group have standard, MLC-6, or TransTalk
9000-series phones, those extensions are
not signaled for voice-paged calls
to the group (because they do not have built-in speakers).
If a Calling Group is in use, a user attempting to page that group hears a
busy tone.
If a user leaves the microphone on for hands-free answer on intercom
(HFAI), the microphone is turned off when that phone receives a group
page; the user must lift the handset or press
!
to answer the page.
Calls can be transferred to a Calling Group manually or using a button
programmed to ring the Calling Group.
You can program a Group Calling button on a system phone to ring or page
a specified Calling Group or to transfer a call to a Calling Group with one
touch.
When a call is transferred to a Calling Group and the call is not answered, it
goes back to the specified
Transfer Return Extension (#306)
. The call
must be ringing, not a voice page.
Examples
Here are some useful applications for this feature:
Group page employees for general announcements; this feature is an
inexpensive alternative to a paging system. (Remember to install system
phones with built-in speakers—all models except the MLC-6 and TransTalk
9000-series—where you want employees to hear announcements.)
Group Calling—Ring/Page (I7G/I*7G)
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