Sample Worksheets
Issue 1 January 1997
B-9
Extension Summary Report
Date: Thursday, September 28, 1995 Page: 1
Time: 1:39:55 PM Company Name
------------------------------------------------------------------------------
--- QUEUE TIME ----- ---- TALK TIME -----
TOTAL TOTAL PER CALL TOTAL PER CALL
EXTENSION NAME CALLS HHHH:MM:SS HH:MM:SS HHHH:MM:SS HH:MM:SS
---------- ------------ ------ ---------- -------- ---------- --------
01 DiMarco, Mr 4 0:02:35 0:00:38 0:47:25 0:11:51
04 Herrero, Ms 2 0:01:35 0:00:47 0:18:25 0:09:12
05 LaFalce, Mr 3 0:04:00 0:01:20 0:31:00 0:10:20
07 LaSalle, Mr. 5 0:01:50 0:00:22 1:03:10 0:12:38
------ ---------- -------- ---------- --------
TOTALS: 14 0:10:00 0:00:42 2:40:00 0:11:25
End of Extension Summary Report
A maximum of 12 characters are shown on some reports, last name first
including commas and spaces.
ICLID Call Distribution Report
Date: Thursday, September 28, 1995 Page: 1
Time: 5:40:53 PM Company Name
------------------------------------------------------------------------------
DATE RANGE: Thursday, September 28, 1995 to Thursday, September 28, 1995
---- QUEUE TIME --- ---- TALK TIME ----
LOCATION TOTAL TOTAL PER CALL TOTAL PER CALL
CODE LOCATION CALLS HHHH:MM:SS HH:MM:SS HHHH:MM:SS HH:MM:SS
------------------ ---------- ------ ---------- -------- ---------- --------
229???? Honeoye 4 0:02:35 0:00:38 0:47:25 0:11:51
554???? Rushville 2 0:01:35 0:00:47 0:18:25 0:09:12
594???? N Chili 5 0:01:50 0:00:22 1:03:10 0:12:38
392???? Hilton 3 0:04:00 0:01:20 0:31:00 0:10:20
------ ---------- -------- ---------- --------
TOTALS: 14 0:10:00 0:00:42 2:40:00 0:11:25
End of ICLID Call Distribution Report
The reports on this page only include summarized data about incoming calls.
