MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 29
Account Code Entry/Forced Account Code Entry
Coverage
When answering calls on a programmed Primary Cover, Secondary
Cover, or Group Cover button, a receiver cannot enter an account code.
An account code must be entered from the sender’s telephone (if the
receiver tries to enter an account code, no error tone sounds, but the
account code does not appear on the SMDR printout). Because Cover
buttons are not required when the Queued Call Console (QCC) queue is
programmed as a receiver for a coverage group, a QCC system operator
can enter account codes, when then appear on the SMDR printout.
Digital Data Calls
Account codes can be entered for calls made by digital data workstations
and by video systems that support the use of # for feature codes. The
account code must be entered before the telephone number.
Directories
An MLX-20L telephone user can program an account code as a listing in
a Personal Directory. Enter the account code from the display by
activating Account Code Entry and selecting the directory entry
containing the actual account code.
Display
When the Account Code Entry feature is activated, the
ACCT:
message
on the display prompts the user to enter the account code. The account
code digits are shown next to the prompt as they are dialed.
Forward and
Follow Me
Extensions assigned Forced Account Code Entry can forward calls only
to extensions and not to outside numbers. The user hears a fast busy
signal if he or she tries to forward a call to an outside number.
HotLine
HotLine extensions (Release 5.0 and later systems) cannot use Account
Code Entry.
Personal Lines
When Forced Account Code Entry is assigned to an extension and the
user tries to dial an outside call on a personal line button without entering
the account code, the call does not go through.
Pools
When Forced Account Code Entry is assigned to an extension and the
user tries to dial an outside call on a Pool button without entering the
account code, the call does not go through.
Primary Rate Interface
(PRI) and T1
At an extension assigned to a PRI line, either enter an account code
before the call is made or during the call. Forced account codes must be
entered before the call is made. An account code entered before a call is
treated as a restriction code for all the outgoing calls placed over the PRI
line.
Remote Access
Account codes cannot be entered on calls made using Remote Access.
SMDR
The account code is printed in the ACCOUNT field of the SMDR record. If
SMDR is programmed for outgoing calls only, an account code cannot be
entered for an incoming call.
Speed Dial
Personal Speed Dial or System Speed Dial cannot be used to dial
account codes because the
#
used to access the speed dialing signals an
exit from the Account Code Entry feature.
Transfer
When a call is transferred, the destination extension cannot change an
account code entered at the originating extension.
