MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 384
Messaging
HotLine
If the HotLine extension is programmed to dial an outside call, that
telephone number must be in the Night Service Exclusion List or a Night
Service Emergency number. If the HotLine is programmed to dial an
inside extension, the user can dial
#25
to leave a message. The HotLine
extension cannot dial any other number except the one assigned to it.
Labeling
Users can leave messages for the calling group only if the system has
been programmed with a designated calling group message receiver. The
calling group also receives fax message-waiting indications directed to
the calling group. The message-waiting receiver cannot distinguish
messages left for the calling group from fax or personal messages.
The labels stored in the Extension Directory appear on MLX display
telephones when users send each other messages. Messages include
the name (the 7-character label) of the user who sent the message and
the time and day the user called. Posted messages (except for posted
message 01,
DO NOT DISTURB
) are created and changed using Labeling.
Multi-Function
Module
A single-line telephone with a Message LED connected to an MFM can
receive message-waiting indications.
Signal/Notify
If a display telephone user presses only a Signaling button to send an
audible signal to an extension, a posted message at the destination is not
shown on the signaler’s display. However, if a display telephone user
selects an SA or ICOM button, lifts the handset, and uses the Signaling
button to dial the extension, the message appears.
System Access/
Intercom Buttons
When a Shared SA button is used to leave a message for a display user,
the extension shown is that of the telephone with the SSA button and not
that of the principal owner. When a principal extension owner with an
MLX display telephone posts a message and a call is answered at the
Shared SA button, the Home screen on which the posted message was
previously shown is not restored. If the principal owner either presses the
Home button or makes or receives a call, the Home screen is restored.
Transfer
If an inside call is transferred to an extension with a posted message, only
the display telephone user who transfers the call, and not the original
caller, sees the posted message, even after the transfer is completed.
If a call is transferred to an extension programmed as a fax extension, the
message indication is not sent to the fax message-waiting receiver
regardless of the amount of time programmed for the fax message
threshold.
A nondisplay telephone user who sends a message via Leave Message
during a transfer cannot determine who received the message. For
example, suppose Extension A calls Extension B and Extension B
transfers the call to Extension C. If Extension A sends a message before
the transfer is complete, Extension B receives the message. If Extension
A sends a message after Extension B completes the transfer, Extension
C receives the message, even if Extension C does not answer and the
call is ringing at Extension B as a transfer return.
