MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 383
Messaging
Feature Interactions
2
8
Barge-In
If Barge-In is used to contact a user with a posted message, the caller’s
telephone does not display that message.
Digital Data Calls
Messaging features are not available for data or video extensions, but
can be used by telephones at these workstations.
Directories
When an Extension Directory is used to call a co-worker with a posted
message, the posted message is not displayed on the caller’s telephone.
Direct Station
Selector
When an operator presses the Message Status button on a DSS adjunct,
the LEDs on the DSS reflect only messages left by an operator’s using
the Send/Remove Message feature and not messages left by any user
(including an operator) using the Leave Message feature.
Display
When users try to send messages to an extension with a full message
box, they see
Message Box Full
on the display. When a user tries to
retrieve messages and the message box is empty,
No Messages
appears.
When a user has a message from a co-worker, the display shows the
name or extension number (if no label is programmed) of the caller and,
on MLX telephones, the time and date the message was left. An unread
message is marked with an asterisk (
*
).
Display
continued
Messages also can be received from outside callers (if the telephone has
a voice messaging system) and from an operator. On MLX display
telephones, messages left by a voice messaging system are identified as
VMS
, messages from an operator are identified as
ATT
, and
message-waiting indications received by a fax message-waiting receiver
are identified as
FAX
. Analog multiline telephone users see
Call
extension
or
caller’s name
.
Do Not Disturb
In Release 2.0 and later systems, when Do Not Disturb is turned on, the
system automatically posts
DO NOT DISTURB
, which appears both on the
Home screen of an MLX display telephone user with Do Not Disturb
turned on and on the screen of any inside display telephone user who
calls that person. The system automatically removes the Do Not Disturb
message when the user turns off the feature. Users at analog multiline,
MLX-5, or MLX-10 nondisplay telephones must program a Posted
Messages button for the system to automatically post or remove the
message when the feature is turned on or off. A user can post or remove
a Do Not Disturb message by pressing a programmed Posted Messages
button. However, this does not turn the Do Not Disturb feature on or off.
Fax Extension
Return Call does not work for messages received from a fax machine and
cannot be used to make a call to the fax.
Group Calling
The type of message indicated does not allow a calling group
message-waiting receiver to distinguish between a message left for the
calling group and a fax or personal message.
