MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 320
HotLine
HotLine
2
3
At a Glance
2
3
Description
2
3
In Release 5.0 and later systems, the HotLine feature allows system managers to
program single-line telephone extensions connected to 008 OPT, 012, or 016
modules for HotLine operation. When the HotLine feature is programmed, a user
dials an inside or outside telephone number by lifting the handset of the
telephone.
The HotLine feature works in conjunction with Personal Speed Dial programming
(see
) to automatically dial the first programmed
Personal Speed Dial number (code 01) as soon as someone goes off-hook at the
single-line telephone.
This feature is intended to allow easy access to a telephone number in sales,
hotel, and other environments. HotLine extensions, for security reasons, are not
intended to perform any function other than immediate and convenient dialing of a
single telephone or extension number. Because a switchhook flash from a
HotLine extension is not recognized by the system, the Hold, Conference, and
Transfer features are not available.
If the single-line telephone includes a dialpad, a user can dial digits after the call is
connected. This allows the use of an integrated voice response or automated
attendant menu.
The HotLine feature uses the existing Personal Speed Dial code 01 for a
single-line telephone extension. Prior to the assignment of an extension as a
HotLine, the required Personal Speed Dial number can be programmed at the
extension or through centralized telephone programming. After an extension has
been programmed as a HotLine, there is only one opportunity to program a
Personal Speed Dial code at the telephone. For security reasons, any subsequent
changes must be made through centralized telephone programming. No further
programming of any kind can be performed at the telephone.
Users Affected
Telephone users
Reports Affected
Extension Information
Modes
All
Telephones
Single-line telephones
System Programming
To assign a HotLine extension:
●
Extensions
→
More
→
More
→
HotLine
→
Dial ext. no.
Factory Setting
Disabled
