MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 279
Forward and Follow Me
Personal Lines
When an extension is programmed as the principal user of a personal
line, calls arriving on the personal line can be forwarded to an outside
number (if the extension can use Remote Call Forward), unless the
personal line is a loop-start line with unreliable disconnect.
In Release 4.1 and later systems, the Forward on Busy enhancement
does not apply to calls received on personal lines.
Pickup
Pickup cannot be used to answer calls being forwarded to an outside
telephone number.
Pools
A pool can be used to forward calls to an outside telephone number.
Enter the pool dial-out code before the telephone number.
Primary Rate Interface
(PRI) and T1
A PRI line that has been programmed for routing by dial plan cannot have
Remote Call Forwarding allowed. A T1 Switched 56 line cannot be used
for Remote Call Forwarding.
Recall/Timed Flash
A multiline telephone user on an inside Forward or Follow Me call can use
Recall. In Release 2.0 and later systems, Recall can also be used on an
outside call received on a loop-start line.
Remote Access
Turn on Forward or Remote Call Forward through Remote Access. To do
so, call into the system on a line/trunk that is programmed for Remote
Access and enter the barrier code, if required.
To forward calls to an extension, dial
*33
while listening to system dial
tone. Then dial the forwarding extension number and the destination
extension number.
To forward calls to an outside telephone number, dial
*33
and the
forwarding extension number. Then dial either the ARS or pool dial-out
code (Hybrid/PBX mode only), the Idle Line Access code (usually
9
; Key
and Behind Switch modes only), or the line/trunk number (usually
801–880). Finally, dial the destination telephone number and
#
to signal
the end of the dialing sequence.
To cancel forwarding calls to an extension, dial
*33
while listening to
system dial tone; then dial the forwarding extension number and then the
forwarding extension number again.
Ringing Options
If the forwarding telephone is set to Immediate Ring, only the
programmed Forwarding Delay is applied (Release 4.0 and later
systems). If the forwarding telephone button is set to Delay Ring, calls
that arrive on that button are delayed before forwarding. In Release 4.0
and later systems, the Forwarding Delay is added to the Delay Ring
setting. If the forwarding telephone button is set to No Ring, calls that
arrive on that button are not forwarded.
In Release 4.1 and later systems, a call that cannot arrive at the
forwarding extension—because it has no available SA or ICOM button—
is forwarded immediately. It does not ring at the forwarding extension,
regardless of the Ring Timing options (Delay, Immediate, or No Ring) set.
