MERLIN LEGEND Communications System Release 5.0
Feature Reference
555-650-110
Issue 1
June 1997
Features
Page 171
Coverage
Personal Lines
When a principal user is assigned a personal line, calls arriving on the
personal line follow that user’s coverage pattern, if any. Calls received on
personal line buttons on senders’ telephones other than the principal
user’s do not go to coverage.
If no principal user is assigned, calls received on the personal line are
sent to all available Individual Coverage receivers for all senders sharing
the line and to the Group Coverage receivers programmed for the sender
whose telephone is connected to the lowest jack in the lowest-numbered
slot in the control unit.
In Release 2.1 and later systems, calls received on personal lines with Do
Not Disturb on go immediately to coverage instead of waiting for any
coverage delay.
In Release 2.1 and later systems, a call answered on a personal line
using a Cover button can be picked up by anyone with a button for that
personal line. However, the picked-up call cannot be transferred because
it is still considered to be on hold at the covering extension. In systems
prior to Release 2.1, once a receiver answers a call received on a
personal line using a Cover button and puts the call on hold, the sender
and any other user who shares the personal line cannot pick up the call
by pressing the personal line button. For proper handling, the receiver
should transfer the call to the sender.
Pickup
A coverage sender or receiver can be a member of a Pickup group. This
allows Pickup to be used to answer a ringing Individual or Group
Coverage call. If a sender who is a member of a Pickup group uses
Coverage Off to stop calls from going to Individual or Group Coverage
receivers, his or her calls can be picked up by using the Individual Pickup
feature. However, calls cannot be picked up by using the Group Pickup
feature. When a coverage call is answered using Pickup, the call is
removed from other extensions in the coverage arrangement.
Pools
Calls received on a sender’s Pool button programmed for Immediate or
Delay Ring are eligible for Individual or Group Coverage.
Recall/Timed Flash
Recall has no effect on a call answered on any Cover button.
In Release 2.0 and later systems, Recall can be used on a Group
Coverage call answered by a member of a calling group. In Release 1.0
and 1.1 systems, Recall cannot be used on a call of this type because it is
answered on an SA or ICOM button.
Reminder Service
Reminder calls are not eligible for Individual or Group Coverage.
