7
Call Handling
Making & Answering Calls
First, review pp. 1–2 to find out about the buttons, tones, and rings on your telephone. If you have
a headset, see p. 6. In this guide, instructions for using features may not include all the possible
ways you can make a call.
To make a call, press the
On/Off
button. A line button is automatically selected for you. To make a
call on a specific line (for example, an
SA
or
ICOM
line for a voice-announced call), select an idle
line button and press it before pressing the
On/Off
button.
To answer a call, press the
On/Off
button.
Conference
A conference call can have up to three inside
participants, including yourself and up to two
outside participants.
1. Dial the first outside number or extension.
Announce the call.
2. Press the
Conf
button to put the call on
hold.
3. Select an
ICOM
,
SA
, or numbered line
button.
4. Dial the next number or extension.
5. Announce the call and press
Conf
.
6. Repeat Steps 2–5 for each participant.
• Press the
Drop
button and line button to
drop any participant added.
• Press the
Hold
button to temporarily
leave the conference. Then press any
participant’s line button to rejoin the
conference.
7. To end the conference, hang up.
!
SECURITY ALERT:
If the system selects an
SA Voice
button
when you add a conference participant, you
hear a beep instead of ringing after you dial
the extension. If the call is not answered and
you press the
Conf
button to complete the
call, your conversation with other conference
participants is broadcast on the extension’s
speakerphone. To prevent this, be sure to
drop an unanswered extension that you’ve
called on an
SA Voice
button.
Hold
When you have a call or conference on hold,
your phone beeps once each minute.
1. Press the
Hold
button to put a call on hold.
(Do not press
Drop
to end a conference
while the call is on hold.)
2. To return to the call or conference, press
the winking
ICOM
,
SA
, or line button that is
holding the call.
Transfer
To transfer:
1. Press the
Trans
button. The system selects
an
ICOM
or
SA
button and puts the call on
hold.
2. Dial the extension or the outside number.
3. Announce the call if desired.
4. Press the
Trans
button or hang up. To
cancel the transfer or return to the call on
hold, press the winking
ICOM
,
SA
, or line
button.
To one-touch manual transfer:
1. Press the programmed
Auto Dial
button
(p. 12) for the number where you want to
transfer the call.
2. Announce the call.
3. Press the
Trans
button or hang up. To
cancel the transfer or return to the call on
hold, press the flashing button.
To one-touch auto transfer if available:
Press the programmed
Auto Dial
button.
R3 TransTlk pp 3-14
4/14/97, 1:09 PM
7
