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Often-Used Features
Callback
To program:
See
Programming Buttons & Settings
You can use Callback when an outside line or inside extension is busy. Your phone must have at
least one
SA
button.
Use Callback to reach:
• Busy outside lines on
Pool
or
SA
buttons, when you dial the dial-out code and hear the fast
busy signal
• Busy extensions, when you dial and hear the busy signal
To use Callback when you hear the busy
(extension) or fast busy (outside line) signal:
1. Turn the phone on and press the button you
have programmed,
OR
Press
#
or the programmed
Feature
button
and dial
55
.
2. If you are trying to reach an outside line, dial
the outside telephone number.
3. After you hear 5 short beeps, press the
On/
Off
button to hang up. When the line or
extension is free, you hear 2 short rings and
a long ring at an MDW 9000/9010 and 1 long
ring at an MDC 9000.
4. Press the
On/Off
button. You hear dial tone
and the system dials the call.
To cancel a Callback request:
1. Turn the phone on and press the same line
button you pressed when you tried to make
the call.
2. Press the
Drop
button.
3. Press the same line button again.
Call Waiting
If Call Waiting is on, you hear a call-waiting tone when a call comes in and
SA
and
ICOM
buttons
are in use. This feature works only on
SA
and
ICOM
buttons, not on line buttons labeled with a
phone number. When a call is waiting, you hear a single beep (inside call) or 2 beeps (outside call).
To complete a call and answer a waiting call:
1. When you hear the call-waiting tone, press
the
On/Off
button to hang up.
2. When the phone rings, press the
On/Off
button to answer the call.
To put a call on hold and pick up a waiting call:
1. Press the
Hold
button.
2. Press an
ICOM Originate Only
or
SA
Originate Only
button. (You must have one
of these buttons available to pick up the call.)
3. Press
#
or the programmed
Feature
button
and dial
87
.
4. To return to the call on hold, press the
button with the fast-flashing triangle.
To turn Call Waiting on or off:
1. Turn the phone on and press the imprinted
Feat
button; then dial
00
.
2. Press any
ICOM
or
SA
button.
3. Dial
✻
11
to turn Call Waiting on,
OR
Dial
✻✻
11
to turn Call Waiting off.
4. Press the imprinted
Feat
button; then dial
00
.
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