Task: viewing and changing system setup values
CentreVu CMS Administration
Viewing switch setup data
10-43
The Switch Setup input window opens.
...........................................................................................................................................................................
3
In the ACDs field, type the names or numbers of the ACDs for which
you want information.
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4
Review the following fields:
•
Switch type (such as DEFINITY
®
)
•
Switch release (such as G3V5, G3V6, or G3V8)
•
Purchased
CentreVu
CMS release and version (the
CentreVu
CMS release and version that was originally purchased)
•
CentreVu
CMS load (the
CentreVu
CMS load name, including
the field update section of the load number)
•
The phantom abandon call timer (the value of the phantom
abandon call timer–calls shorter in duration than the number of
seconds set here are counted as abandoned calls rather than ACD
calls). This is useful in areas where the central office does not
provide disconnect supervision on trunks
Summary of Contents for CentreVu CMS Administration
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