19
WARRANTY
Effective date July 1
st
, 2020
The LTI parts and labor warranty for all products is (1) year for all products (some product families
have total of two-year parts and labor); The warranty period commences with the date of
installation, or six (6) months from date of shipment from the factory, whichever is sooner.
Refrigeration compressors come standard with a 5-year compressor warranty. The warranty
covers all products used in United State and Canada. All labor and parts expense after the
expiration of the warranty shall be the responsibility of the owner.
The QuickSwitch Family, TempestAir and ThermalWell families all include a 2yr parts and labor
warranty.
K-12 warranty is 2 years parts and labor on ALL equipment.
All warranty labor is to be pre-authorized by the factory. To request warranty please go to
https://lowtempind.com/resources/warranty/
or call 888-584-2722 for pre-authorization and
ask for the warranty department.
The warranty includes travel time to portal, not to exceed 100 miles round trip, or two hours
total travel time. The warranty requires that all labor must be performed during regular work
hours. Overtime premiums will be charged to the owner or must be pre-approved prior to the
service call. The warranty does not apply to any equipment or component parts which have been
subjected to shipping damage, improper voltage, improper installation, alteration, abuse, or
misuse. The warranty does not cover routine maintenance activities, any failure that results from
lack of, or improper equipment maintenance activities. The warranty does not cover any loss of
business profits, any loss of food, or other products, or damage to property due to electrical, gas
or mechanical malfunction or to any incidental or consequential damages of Purchaser or any
third party. Damage due to floods, fire or other acts of God also are not covered.
Due to the custom nature of the products returns are not allowed. All inquiries concerning this
warranty must be directed to LTI.
LTI
1947 Bill Casey Parkway
● Jonesboro, GA 3023
6
Tel: 888-584-2722
● Fax:
1 (770)-471-3715
www.lowtempind.com
