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GENERAL WARRANTY
The LPA SPECIALTY HEALTHCARE SEATING warranty covers
all manufacturing
defects, for the original purchaser/user
, except the exclusions listed in the
section below, starting at the date of purchase:
Limited lifetime* Warranty on metal frame and cross braces.
5 years for wood structure on Thera-Glide® self-locking gliders models W and T.
3 years for all Thera-Glide® self-locking glider back rest mechanisms.
3 years on upholstery.
2 years for all other mechanisms, gas spring cylinders or mechanical lock,
control cable, wheels & casters, tray. 1 year on all accessories purchased
separately from seating and replacement parts.
If service is required under this warranty, contact our Customer Service
Department in writing, giving the following information:
1. Model or part number involved.
2. Date of purchase, including LPA MEDICAL invoice
or acknowledgement number.
3. A description of the problem.
* Useful Lifetime of LPA SPECIALTY HEALTHCARE SEATING products is 10 years from date of purchase.
WHAT LPA MEDICAL WILL COVER
LPA SPECIALTY HEALTHCARE SEATING commits to making spare parts available
for 10 years after the purchase of your product. LPA retains the right to supply
updated or refurbished parts as replacement.
LPA SPECIALTY HEALTHCARE SEATING will repair or replace at no charge
the defective product or parts during the warranty period. The decision to
repair or replace a product is solely at the discretion of LPA. LPA SPECIALTY
HEALTHCARE SEATING reserves the right to supply refurbished parts to cover
some warranty items.
