Lorex SG19 Series Troubleshooting Manual Download Page 1 | Manualshive

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Copyright © 2008 Lorex Technology Inc.

MODEL:

SG19LD - SG17LD S

eries

Troubleshooting Remote

Viewing on the

SG19/SG17

Series

Combo DVR/Monitor System

Network Troubleshooting

www.lorexcctv.com

English Version 101508.1

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Summary of Contents for SG19 Series

Page 1: ...right 2008 Lorex Technology Inc MODEL SG19LD SG17LD Series Troubleshooting Remote Viewing on the SG19 SG17 Series Combo DVR Monitor System Network Troubleshooting www lorexcctv com English Version 101508 1 ...

Page 2: ..._____ MAC Address ______________________ Step 2 My Internet Connection is High Speed DSL or Cable Modem with a minimum of 384kbps Upload This means that your internet connection is fast enough to upload my video stream Dial Up or Internet Service termed Lite or Light Dial up Replacement ISDN Dial Channel Analog or PRI See Step 2 Troubleshooting Step 3 My Internet Modem is A High Speed Cable or DSL...

Page 3: ...t I successfully configured my DDNS Account Proceed to Port Forwarding for your Model of Router We have walkthroughs for model list If your model is not listed please refer to your Router Manual or Support or visit http www portforward com for detailed walkthroughs I did not get an email and I have forgotten my User Name Password or selected domain name Multiple Routers require extra setup during ...

Page 4: ...r system is connecting on your local network I am unable to locally connect to my system Your system is not communicating on your local network See Step 7 Troubleshooting Step 8 I have installed the software on my PC in a remote location and have tested my connection I am able to locally connect to my System Your system is connecting and working over the Internet I am unable to remotely connect to...

Page 5: ...ing to the port that the System is connected into Check that the Ethernet cable has not become bent or broken Make sure the Router is turned on Check to make sure the Router is set to lease a DHCP address to networking devices refer to your Router Manual for details Step 2 My Internet is Dial Up or Internet Service termed Lite or Light Dial up Replacement ISDN Dial Channel Analog or PRI This means...

Page 6: ... you have an open space on your first router or directly on your router modem we recommend that you attach your system there Step 5 I did not get an email and I have forgotten my User Name Password or selected domain name Double check your email inbox for one from Lorex If you don t have your information you will need to call us for a reset for your information in our Database Please press the Ent...

Page 7: ...e DHCP to ON when it is connected to your Router it will automatically get an Internal IP Address Domain Name The Name that identifies a Website www google com is a Domain Name DSL Digital Subscriber Line A type of internet connectivity between you and your telephone company IP Address Internet Protocol Address Each device on your network like a computer or your System will have an individual Inte...

Page 8: ...Glossary 8 It s all on the web Product Information User Manuals Quick Start Guides Specification Sheets Software Upgrades Firmware Upgrades Lorex Technology Inc VISIT www lorexcctv com www lorexcctv com ...

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