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Copyright
2011 Lorex Technology
LW2401/LW241 - Frequently Asked Questions
Q: I have Skype. Why do I need to create a Skype account for the
camera?
A:
The camera requires a Skype account so you can access the camera from your own Skype
account. Create a Skype account for the camera and add it to your Contacts. You access the
camera by calling it - just like calling any one of your Skype contacts. Make sure to configure the
camera for automatic answer and video (see 'Why can't I see an image from the camera using
Skype?').
Q: Why can't I see an image from the camera in Skype?
A:
Are you trying to access the camera on your local network (first time setup) or from a remote
location? Please see both local and remote options below:
Local (first-time setup)
1
Power on the camera and monitor and make sure you can see video from the camera on the
monitor. If you cannot see an image from the camera, you need to pair it to the handheld
monitor (see 'How do I pair cameras?').
2
Insert the Product CD in your Windows PC and install the drivers. Make sure Skype is not
running when you install the drivers. Once the driver is installed, connect the handheld
monitor to the PC using the included USB cable. The handheld monitor should be powered
on. You will see the screen on the handheld monitor go black. Launch Skype and sign in.
3
Upon login, click the See my video button to confirm that Skype detects the camera. Click the
Close button to exit.
NOTE:
If you do not see the "See my video" button, click
Tools>Options>Video Settings
.From
the Tools menu, select Options.
Options