Loomis SafePoint i-Deposit v2
User Guide
22
Support
Troubleshooting guide
Your Loomis SafePoint i-Deposit has been precision engineered to provide many years of
fault-free operation.
However, we know that issues can arise and that is where our dedicated SafePoint team are
available to provide support (see
Contacts
below). Before you call them, please refer to the
diagram below first.
Banknote or coin
Jam
Have you followed the on
screen prompts to clear?
Follow the
prompts on
screen
No
Contact support team
on
0845 0180 530
Screen is blank
and not actively
powered
Is the device plugged in
and switched on?
Plug the unit
in & switch on
the power
No
Yes
Yes
Error type?
Manuals
to download the latest manuals
To order stationary or consumables, please contact your servicing branch
Contacts
Engineering Support team
0845 0180 530
General sales or upgrade enquiries
01582 887 944
Loomis SafePoint team
01582 887 944