background image

 

 

Logicube ZX-

Tower™ User’s Manual 

 

51 

9:   FREQUENTLY ASKED QUESTIONS 

 

9.0   FAQs 

Q.

 

How many concurrent tasks can the ZX-T run? 

A.

 

The ZX-T can run up to 5 concurrent tasks. 

Q.

 

What operating system does ZX-T use?  

A.

 

ZX-T uses a Linux-based operating system. A Linux-based operating system provides increased 
stability and security over Windows-based systems. 
 

Q.

 

Does wiping performance slow down when multiple drives are wiped at the same time? 

A.

 

Performance is limited by the slowest drive in the configuration. However, there should not be any 
significant speed penalty when imaging multiple drives.  

Q.

 

How many separate tasks can you have running concurrently? 

A.

 

You can have up to five separate tasks running concurrently.  

Q.

 

Can I schedule or automate tasks? 

A.

 

ZX-T features the ability to create up to 5 separate “Tasks Macros”. Each macro allows you to set up 
to 9 operations to be performed sequentially. You can add these operations to a Macro and from the 
ZX-T GUI select the Macro and the ZX-T will perform the specified tasks/operations in the sequence 
you have defined. The user can save the Macro to use in future imaging sessions.  

Q.

 

Does the ZX-T provide log files? 

A.

 

Yes, each operation/task produces a log file. The log file is viewable on the ZX-T screen (or remotely 
on a PC) in an HTML format. The log files can be exported to a thumb drive (the ZX-T will export in 
XML, HTML and PDF). XML log files can be customized using XML editors. The log files are stored on 
the internal hard drive within ZX-T and are accessible by pressing the log file icon from the left-side 
navigation bar on the ZX-T screen.  

Q.

 

If I am wiping USB enclosures, will the ZX-T’s USB ports power my devices or will an additional power 
source be required? 

A.

 

Each of the ZX-T’s USB ports meets the standard specification of up to 5V of power. If your USB 
device has higher power requirements an external power source will be necessary. Check with the 
manufacturer of your USB device to determine the exact power requirements.  

 

 

Summary of Contents for ZX-Tower

Page 1: ...Logicube ZX Tower User Manual I ZX Tower ZX T User s Manual Logicube Inc Chatsworth CA 91311 USA Phone 818 700 8488 Fax 818 700 8466 Version 1 2 Date 12 8 14 MAN ZX T ...

Page 2: ...TS TO SOLVE OR REPAIR ANY PROBLEMS IDENTIFIED BY CUSTOMER EITHER UNDER WARRANTY OR ON A TIME AND MATERIALS BASIS Warranty DISCLAIMER IMPORTANT PLEASE READ THE TERMS OF THIS AGREEMENT CAREFULLY BY INSTALLING OR USING LOGICUBE PRODUCTS YOU AGREE TO BE BOUND BY THIS AGREEMENT IN NO EVENT WILL LOGICUBE BE LIABLE WHETHER UNDER THIS AGREEMENT RESULTING FROM THE PERFORMANCE OR USE OF LOGICUBE PRODUCTS OR...

Page 3: ...THE PRODUCT MAY BE REPLACED WITH AN EQUIVALENT OR SUCCESSOR PRODUCT AT LOGICUBE S DISCRETION THIS WARRANTY EXTENDS ONLY TO THE END PURCHASER OF LOGICUBE PRODUCTS THIS WARRANTY DOES NOT APPLY TO AND IS NOT FOR THE BENEFIT OF RESELLERS OR DISTRIBUTORS OF LOGICUBE PRODUCTS UNLESS OTHERWISE AGREED IN WRITING BY LOGICUBE NO WARRANTY IS PROVIDED TO RESELLERS OR DISTRIBUTORS OF LOGICUBE PRODUCTS IN ORDER...

Page 4: ...CTRONIC EQUIPMENT CONTAINING SOME HAZARDOUS SUBSTANCES SUCH AS MERCURY LEAD CADMIUM HEXAVALENT CHROMIUM AND CERTAIN FLAME RETARDANTS IN THE EUROPEAN UNION THIS DIRECTIVE APPLIES TO ELECTRONIC PRODUCTS PLACED ON THE EU MARKET AFTER JULY 1 2006 Logicube Technical Support Contact Information 1 By website www logicube com 2 By email techsupport logicube com 3 By telephone 1 818 700 8488 ext 3 between ...

Page 5: ...E ZX T ON AND OFF 7 2 2 CONNECTING 3 5 SERIAL ATA SATA AND SERIAL ATTACHED SCSI SAS DRIVES 7 2 3 CONNECTING USB DRIVES 8 2 4 CONNECTING OTHER DRIVE TYPES 8 2 5 THE USER INTERFACE 8 2 6 TOUCH SCREEN 9 2 7 HDMI 9 3 QUICK START 10 3 0 QUICK START GUIDE 10 3 1 DRIVES 10 3 2 WIPE 10 3 2 1 Step by step instructions Wipe 11 3 3 TASK MACRO 12 3 3 1 Step by step instructions Task Macros 13 3 4 LOGS 13 3 4 ...

Page 6: ... 0 6 3 Language Time Zone 35 5 0 9 3 1 Language 35 5 0 6 3 2 Time Zone 35 5 0 7 IP Settings 35 5 0 7 1 Server 36 5 0 7 2 Username Password 36 5 0 8 Software Update 36 5 0 9 Restart 37 6 UPDATING OR RELOADING THE ZX T SOFTWARE 38 6 0 LOADING NEW SOFTWARE 38 6 1 SOFTWARE LOADING RELOADING INSTRUCTIONS 38 6 1 1 From Network Via the web 39 6 1 2 From USB Drive Via software download 39 6 1 2 1 Extracti...

Page 7: ...9 2 2 5 SAS SATA EXTENSION ADAPTER 47 9 3 ESATA DRIVES 48 9 4 1 8 MICROSATA DRIVES 48 9 5 MSATA MINI SATA DRIVES 48 9 6 3 5 AND 2 5 PARALLEL ATA PATA IDE DRIVES 49 9 7 1 8 PARALLEL ATA PATA IDE DRIVES 49 9 8 1 8 ZIF DRIVES 49 9 9 FLASH MEMORY CARDS 50 9 FREQUENTLY ASKED QUESTIONS 51 9 0 FAQS 51 10 INDEX 52 TECHNICAL SUPPORT INFORMATION 52 SOFTWARE ATTRIBUTION 53 ELECTROSTATIC DISCHARGE ESD WARNING...

Page 8: ...mSATA microSATA eSATA and flash media Network connectivity is easily accomplished via two gigabit Ethernet ports Advanced administrative features include a Task Macro a detailed audit trail log report remote control via a web browser and the ability to set user profiles Three USB 2 0 host ports are available to connect a keyboard and mouse to the ZX T The ZX T provides IT professionals in corporat...

Page 9: ... Cable free Slide In Bays Provides fast worry free insertion removal of drives Multi Session Capability Allows user to perform multiple tasks up to 5 tasks can be run concurrently Icon Based User Interface Simple to use easy to navigate through menus Remote Operation Connect ZX T to a network and control all operations from a remote computer using a web browser Remotely operate multiple ZX T units...

Page 10: ...INTRODUCTION Logicube ZX Tower User s Manual 3 1 2 In the Box The complete ZX T system includes the following The Logicube ZX T unit Power cable CD ROM with software users manual ...

Page 11: ......

Page 12: ... User s Manual 5 2 Getting Started 2 0 Overview of the ZX T Special Icons Throughout this manual there are two icons that may be seen These icons highlight additional information or important warnings on specific topics ...

Page 13: ...ogicube ZX Tower User s Manual 6 The power supply for the ZX Tower has a manual voltage switch 115V 230V located in the back of the ZX Tower Set the correct voltage input before attaching the power cable to avoid damage ...

Page 14: ...the ZX T s Operating System 2 2 Connecting 3 5 Serial ATA SATA and Serial Attached SCSI SAS Drives The ZX T has hot swappable drive bays located in the front of the unit There are eight 8 3 5 drive bays labeled Bay 1 through Bay 8 Each drive bay is hot swappable and drives can be removed or added as long as there is no activity on the drives 1 Open the drive bay of your choice by gently pulling th...

Page 15: ...l adapters More information on the types of drives supported and available optional adapters can be found in Chapter 8 Optional Adapters Cables and adapters are available for the following drive types 2 5 SATA 2 5 SAS eSATA microSATA mSATA 3 5 and 2 5 PATA IDE 1 8 IDE 1 8 ZIF Flash drives media 2 5 The user interface The user interface UI has been designed to quickly and easily input commands It i...

Page 16: ...input commands The screen is bright and easy to read 2 7 HDMI The ZX T has an HDMI port located in the back panel Simply connect an HDMI cable from the ZX T to an external display that supports HDMI and the ZX T will automatically show the display on both the ZX T and the external display To change the display resolution on the external display 1 Connect a wired USB keyboard to one of the back USB...

Page 17: ... model of the drive will appear in the Drive Information column and will have a symbol in the Drive Connected column If no drive is detected the bay will have a symbol Additional drive information can be viewed by tapping the more info icon 3 2 Wipe Drives connected to any bay or front USB port can be wiped The following methods are available in the Wipe menu Secure Erase Sends a command to the dr...

Page 18: ...ipe Patterns depending on which methods are chosen For example if both Secure Erase and Wipe Patterns are selected the ZX T will perform the Secure Erase first then a Wipe Patterns wipe 3 2 1 Step by step instructions Wipe 1 Select from the types of operation on the left side 2 Tap and select one or more drives to wipe then tap the icon It is recommended to use the same capacity drive per task Whe...

Page 19: ...score _ Numbers 0 to 9 Hyphen Dash 7 Tap the icon to start the wipe task The ZX T will perform a Secure Erase first if selected then a Wipe Pattern if selected 8 When finished the status will show COMPLETED At this point it is recommended to click Reset Task to reset the task and also to delete the task in order for the drive bays to be properly reset and not show as being used or assigned for oth...

Page 20: ...tapping on each operation in order Operation 1 Operation 2 etc For this example set Operation 1 to Wipe 1 and Operation 2 to Wipe 2 6 When all the operations have been set tap the OK icon 7 Tap the Start icon to execute the macro and perform all the operations within that macro 8 When finished the status will show COMPLETED At this point it is recommended to click Reset Task to reset the task and ...

Page 21: ...USB flash drive or USB external drive to one of the three available USB 2 0 ports located in the back of the ZX T The USB drive must be formatted with a FAT FAT32 NTFS or EXT4 file system b Tap the Export icon to export the log file via USB The log will be exported copied to the attached USB drive and will be in HTML PDF and XML formats Repeat steps 2 and 3 if other log files need to be exported o...

Page 22: ... all log files If a log file deletion password was created a screen will appear prompting to enter the log file deletion password Enter the log file deletion password Tap the OK icon to delete the single log file or all the log files depending on which was selected The password can be set in the Systems Settings More information about the log file deletion password can be found in Section 5 0 6 2 ...

Page 23: ...following credentials User name it Password it 3 Once connected an auditlog folder will appear Open the auditlog folder 4 The auditlog folder contains the HTML PDF and XML files for each of the log files There will be two folders html and pdf that contain either the HTML or PDF versions of the log files The XML files can be used with any XML viewer which allows for some customization on how the in...

Page 24: ...tem settings see Section 5 0 6 of this manual 3 7 IP Settings Proxy settings In order for the ZX T to be able to update software from a network over the internet or to synchronize the date and time proxy server settings may need to be set Networks that have a proxy server for internet access will require proxy settings for devices like the ZX T to connect to the Internet This typically includes a ...

Page 25: ...QUICK START Logicube ZX Tower User s Manual 18 3 9 Restart The ZX T can be restarted from this menu Simply select the Restart option For more details and a screen shot see Section 5 0 9 of this manual ...

Page 26: ...n be set with pre selected pass values There are three selections when performing a wipe Target Settings and Job Info 4 0 1 Target Tap this icon to choose a drive to erase and or wipe A screen will appear allowing the selection of one or more Target drives Tap the drive s to be erased or wiped The drive status will change to Selected then tap OK 4 0 2 Settings Tap this icon to choose a drive to se...

Page 27: ...hanced Security Erase Unit commands the enhanced command will be sent For questions on how each drive supports these features or what the drive will do with these commands please contact the drive manufacturer 4 0 2 2 Wipe Patterns Allows the user to set a specific wipe pattern or patterns to use for wiping the drive The number of passes is customizable up to 7 passes along with the type of data w...

Page 28: ...utomatically enters default values for pass numbers 1 through 6 It is mandatory that the user enters a value for the 7th pass or an error will appear and the ZX T will not proceed with the wipe operation Values can be changed or added by tapping the icon If Custom was selected no passes will be filled out It is mandatory that the user set the value for at least one pass or the wipe operation will ...

Page 29: ... not required to start an operation Information entered here will appear in the logs Tap any of the boxes and an on screen keyboard will appear allowing information to be entered After entering the information tap the OK icon to go back to the previous screen Log names and file names can be customized by entering a Job File Name For example if a clone operation is performed and the Job File Name i...

Page 30: ...ettings and options have been selected or set tap the icon to begin the task A confirmation screen will appear Tap the Yes icon to continue A progress bar will appear at the bottom of the screen showing the bytes processed the rate speed elapsed time and time remaining When finished the status will change to COMPLETED At this point it is recommended to click Reset Task to reset the task and also t...

Page 31: ...hether or not there is a drive connected 2 WIPE This type of operation is used to erase and or wipe There are two main settings Secure Erase Sends a command to the drive instructing it to perform a secure erase based on the drive manufacturer s specifications Wipe Patterns Allows the user to set a specific pattern to use for wiping the drive The number of passes is customizable up to 7 passes alon...

Page 32: ...apply or delete user profiles configurations Passwords Allows the user to set a password to lock the ZX T from any configuration changes Languages Sets the ZX T s menu language 7 IP SETTINGS Allows the user to set proxy settings if required by their network 8 SOFTWARE UPDATES Perform software updates on the ZX T Software can be updated over an internet connection from network or from a USB flash d...

Page 33: ...tasks sequentially one after another For example to perform a Wipe Patterns wipe with more than 7 passes a macro can be set to perform the Wipe 1 task with 7 passes followed by the Wipe 2 task with another 7 passes Each of the five macros can be set by tapping on the Macro number on the top of the screen Each task or operation must be set up before setting up the macro For example to set up a Task...

Page 34: ...set up 1 First set the Wipe Task in the Wipe Operation screen Select T1 as the Target and change the settings to perform a Wipe Patterns wipe Edit each of the 7 possible pass values so there are a total of 7 passes filled up Do not start this task 2 Next add a new task Make sure you select the second Wipe Task Wipe 2 Select T1 as the Target and change the settings to perform a Wipe Patterns wipe E...

Page 35: ...k 5 0 4 Logs The ZX T keeps logs of all wipe operations Logs can be viewed directly on the ZX T or from a computer s browser if the ZX T is connected to a network In addition to viewing the logs can be exported to an external USB location such as a USB flash drive Logs are exported in PDF HTML and XML format From this screen log files can also be deleted one at a time or all at once The log file i...

Page 36: ...current software installed The Adv Drive Statistics tab shows S M A R T Self Monitoring Analysis and Reporting Technology information taken directly from what the drive is reporting Navigate between drives by using the left and right scroll arrows The up and down scroll arrows scroll through the different information The information shown is the raw value tracked by the drive and is not translated...

Page 37: ... selected profile configuration Load Loads the selected profile configuration The ZX T will boot with the profile configuration that has an asterisk next to the name Profiles configurations allow users to create different profiles or configurations The profile configuration can then be saved When a profile configuration is loaded using the Load icon the ZX T will load that configuration during its...

Page 38: ...to save the profile 7 Make sure the profile to be loaded during the boot process is highlighted in this case SECERASEON DB and tap the Load icon A confirmation screen will appear 8 The next time the ZX T is turned on it will load the SECERASEON DB profile To delete a profile tap the delete icon A confirmation screen will appear Tap the Yes icon to delete the selected profile It is highly recommend...

Page 39: ...ter a log file deletion password or a config lock key The following screen will appear Tap the Enable icon to enter a password or key The available characters are 0 through 9 and A through F 5 0 6 2 1 Additional information for Config Lock Tap the Auto Lock icon to set the time to automatically lock the configuration and require a password By default this is set to 1 minute A shortcut and indicato...

Page 40: ...ofile configuration and loaded each time the ZX T is turned on See Section 5 0 10 1 for more information on saving and loading a user profile configuration The ZX T can still be turned off without the unlock key by using the power button in front of the ZX T or the power switch located in the back of the ZX T Remember the Config Lock Key If the ZX T is configured to load with the Config Lock set e...

Page 41: ...risk before the name is the current database or configuration being loaded each time the ZX T is turned on 5 Type db load initial db then press the Enter key to load the default database There should be a response showing Command DbManagement Successful 6 Type db list again and there should be an asterisk on initial db 7 Turn the ZX T off and close the Telnet SSH application 8 Wait for the ZX T to...

Page 42: ...ure language releases 5 0 6 3 2 Time Zone The ZX T utilizes NTP Network Time Protocol Each time the ZX T is connected to a network with internet access it will automatically check for the correct time using NTP and adjust the time as needed The ZX T also has a time zone setting Tap Time Zone to select the time zone region Tap the OK icon to continue After selecting the region select the time zone ...

Page 43: ...e proxy server requires a username and password for authentication tap the Username Password icon to set this information 5 0 8 Software Update New and improved software will be released from time to time There are two ways to update the software on the ZX T From the web via a network connection or from a USB drive For the latest step by step instructions on how to update the ZX T software please ...

Page 44: ...PES OF OPERATIONS Logicube ZX Tower User s Manual 37 5 0 9 Restart The ZX T can be restarted from this menu A confirmation screen will appear Select Yes to confirm the selection and the ZX T will restart ...

Page 45: ... com knowledge zx tower 6 1 Software Loading Reloading Instructions There are two methods of how to update the ZX T software A FROM NETWORK Via the web through an internet connection B FROM USB DRIVE Via software file download onto a USB drive flash The actual software installation will take about 5 minutes If FROM NETWORK was chosen the total time can exceed 10 to 20 minutes or longer depending o...

Page 46: ...he version on the screen and the Update icon will be selectable 4 Tap the Update icon to begin the update A confirmation screen will appear Tap Yes to continue the update 5 Do not interrupt the update process It may take several minutes Once completed a Successful screen will appear 6 Reboot the ZX T by turning the unit off then back on using the Power button on the top of the unit or by using the...

Page 47: ...on using the Power button on the top of the unit or by using the Restart menu 8 Verify the software version at the top of the Software Updates screen 6 1 2 1 Extracting the software download on a computer with WinZip or other third party zip software WinZip and other third party zip software may improperly extract the files required for the software update There are compressed files within the dow...

Page 48: ...gicube ZX Tower User s Manual 41 Windows Explorer will open the zip file and the files can be extracted using the Extract all files function to the USB flash drive This will bypass WinZip and use the built in utility in Windows ...

Page 49: ...ace that can be accessed one of two ways i Telnet via a network connection ii SSH Secure Shell via a network connection BROWSER COMPATIBILITY Google Chrome and Mozilla Firefox are recommended Other browsers may not compatible 7 1 Web Interface Using a web browser go to the IP address or the name of the ZX T with its serial number Both IP address and serial number can be found by going to the Stati...

Page 50: ... contact the software manufacturer 7 3 Installing the Telnet client in Windows Vista 7 8 or 8 1 By default the Telnet Client is not installed with Windows but it can be installed it by following the steps below 1 Open Control Panel and select either Programs Features or Programs 2 Click Turn Windows features on or off If a prompt for an administrator password or confirmation type the administrator...

Page 51: ... SSH For instructions and support on how to use third party SSH clients please contact the SSH client s manufacturer 1 Connect the ZX T to the network by attaching a network cable CAT 6 type to the RJ45 connector in the back of the ZX T 2 Turn the ZX T on and allow it to boot up completely 3 Open the SSH client and select an SSH connection 4 Connect to the ZX T either by IP address or by name The ...

Page 52: ...Address 3 Using Telnet or SSH connect to the ZX T Instructions on how to connect via Telnet or SSH can be found in Section 7 3 1 or 7 3 2 4 Once logged in to the ZX T via CLI follow these steps to set the IP address to a static IP a From the main prompt type command then press the enter key b Type config then press the enter key c Type net del n eth0 to delete the current network configuration d T...

Page 53: ...e configuration Type db save staticip db then press the enter key A Successful message should appear h Type db load staticip db to load the database configuration i Perform a full shut down on the ZX T Wait about 30 seconds then turn the ZX T back on The ZX T should load the new configuration The IP address can be checked by going to the Statistics screen ...

Page 54: ...ide available on our website for illustrations on how these adapters connect to ZX T 9 1 2 5 SATA The 2 5 SATA adapter P N F ADP Z 2 5 STA fits 2 5 SATA drives up to 9mm in height 9 2 2 5 SAS SATA Extension Adapter The 2 5 SAS SATA Extension Adapter P N F ADP SATA X ZC allows the connection of 2 5 SAS Serial Attached SCSI or SATA drives that are greater than 9mm in height This extension adapter is...

Page 55: ...ally some type of external AC adapter or power cable The SATA SAS Extension Adapter P N F ADP SATA X ZC is required when using this adapter 9 4 1 8 microSATA Drives 1 8 microSATA drives can be connected using the adapter shown above This microSATA adapter connects to the SAS SATA Extension Adapter The SATA SAS Extension Adapter P N F ADP SATA X ZC is required when using this adapter 9 5 mSATA mini...

Page 56: ...r The SATA SAS Extension Adapter P N F ADP SATA X ZC is required when using this adapter 9 7 1 8 Parallel ATA PATA IDE Drives 1 8 PATA IDE drives can be connected using the 1 8 adapter shown above This 1 8 adapter connects to the SATA SAS Extension Adapter The SATA SAS Extension Adapter P N F ADP SATA X ZC is required when using this adapter 9 8 1 8 ZIF Drives 1 8 ZIF Drives can be connected using...

Page 57: ... card reader connects to one of the USB ports in the front of the ZX T Third party multi card readers are not supported and may not work with the ZX T The multi card reader supports the following formats CF CompactFlash SD SDXC MMC Micro SD Memory Stick MS Memory Stick Duo M2 X Card Attach only one flash memory card to the multi card reader at a time ...

Page 58: ...You can add these operations to a Macro and from the ZX T GUI select the Macro and the ZX T will perform the specified tasks operations in the sequence you have defined The user can save the Macro to use in future imaging sessions Q Does the ZX T provide log files A Yes each operation task produces a log file The log file is viewable on the ZX T screen or remotely on a PC in an HTML format The log...

Page 59: ...work connection 41 Overview 5 Quick Start 9 Remote Operation 41 46 Remote operation CLI 42 Remote Operation Web Interface 41 RoHS Directive 2002 95 EC III S M A R T Self Monitoring Analysis and Reporting Technology 28 Screen Touch 8 Secure Erase 9 Software Update 35 Software Updates 37 Statistics 28 System Settings 29 Task Macro 25 Task Macros 11 Technical Support Logicube III 52 Telnet 42 Time Zo...

Page 60: ...ix 3 2 1 GPL v2 http www monitorix org modified Electrostatic Discharge ESD WARNING All electronic products may be susceptible to Electrostatic Discharge ESD Electrostatic discharge ESD is the sudden flow of electricity between two electrically charged objects caused by contact an electrical short or dielectric breakdown The ZX Tower ZX T has been designed to minimize the effects of ESD and if an ...

Reviews: