Placing an Internal Call
•
Lift handset
•
Dial extension or press a
speed dial
Placing an External Call
•
Lift handset
•
Dial access code 9 + number
Answering a Call
•
Lift handset OR
•
Press headset or speaker
button
Placing a Call on Hold
•
While on a call press
•
Line key will flash
Note:
A
held
call
will
ring
back
after
1
minute
Retrieving a Held Call
•
Press
OR
Pick Up
OR
the flashing line key
Redial
•
Press
twice to call
back the last number
dialed
Changing Availability State
•
Press
State
•
Choose the desired state and
press
Save
Park
•
Press the Park Button
•
Dial in an extension to Park
the call
•
To retrieve the Parked Call,
press unpark and dial the
extension
Transferring a Call
Blind Transfer
•
While on a call, press
Transfer
•
Dial 9 + number or press a
speed dial or dial an extension
•
Press
Transfer
•
Hang up
Consult Transfer
•
While on a call, press
Transfer
•
Dial 9 + number or press a
speed dial or dial an extension
•
Wait for an answer, then
announce the call
•
Hang up to complete the
transfer
Transfer to Voicemail
•
Press
Transfer
•
Dial an extension or press a
speed dial
•
Press
•
Press
To VM
Conference Calls
•
While on a call, press
Conference
•
Dial 6+ number or press a
speed dial or dial an extension
•
Press
Conference
again and
all parties will be connected
Note:
You
can
hang
up
the
call
and
the
other
two
parties
will
still
be
connected,
or
you
can
press
drop
to
drop
the
highlighted
caller
Message Waiting Light
Located in the Top Right-Hand
Corner of the phone, when you have
a voicemail, this will be lit up red
Hot-Desking
Allows you to assign another phone
as your phone
Logging In
•
Press
•
Press
Assign
•
Enter Extension
•
Enter Voicemail Password
•
Press
Enter
PHONE USER GUIDE –
MITEL 6920
