20
2. Cause Diagnosis and Cause Codes
Error Code
Sc
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Pol
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Diagnosis instructions
Cause code
Repair / Remedy instructions
E-S01 No vibration
X
1. Replace the handpiece with a working
handpiece. If the device works with the
working handpiece the handpiece is faulty.
C-001 Faulty Handpiece
Replace handpiece (spare part LM-10093).
Fill in
and submit to LM fax +358 2 454 6444. After obtaining an
RMA number from LM, return the faulty handpiece with the
RMA number to LM for replacement.
2. If there is no vibration with the working
handpiece, the tubing is probably damaged.
C-002 Faulty tubing
Level 1 Service Providers:
Fill in
and submit to LM fax +358 2 454 6444. After obtaining an
RMA number from LM, return the entire device with
accessories and the RMA number to LM for repair.
Level 2 Service Providers:
Replace tubing (spare part LM-15609061). See repair
instructions in Section 2.
Fill in
and submit to LM fax +358 2 454 6444. After obtaining an
RMA number from LM, return the faulty hose for replacement.
3. Measure the control voltages from the
control circuit board to scaler electronic unit.
See repair instructions Section 3.
C-003 Faulty electronic
unit
If the voltages from the control circuit board are OK, replace
the scaler electronic unit (spare part LM-15610221. See repair
instructions Section 3.
Fill in
and submit to LM fax +358 2 454 6444. After obtaining an
RMA number from LM, return the faulty electronic unit for
replacement.
4. If above actions do not solve the problem,
request authorization to return the device to
LM-Instruments for repair.
C-004 Unidentified Loss
of Vibration
Fill in
and submit to LM fax +358 2 454 6444. After obtaining an
RMA number from LM, return the entire device with
accessories and the RMA number to LM for repair.
