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LiveU LU200 User Guide

Support and Contacting

Information

►

US and International:

LiveU Inc.
2 University Plaza Drive
Suite 505
Hackensack, New Jersey, 07601
USA
Tel: 1-(201)-742-5228

USA and the Americas:

[email protected]

International:

[email protected]

Tel: 1-(609)-997-0600

When contacting a support representative, make sure to have the last four
digits of the LU200’s serial number available. This can be accessed by
selecting the Unit Info option, as described in the Unit Info section on
page 46.

Summary of Contents for LU200

Page 1: ...trated on the molecular you can eat when you want about their okay LiveU LU200 User Guide Version 5 1 Part Number DOC00126 Document Version 5 1 0 November 30 2015 ...

Page 2: ...ponents Chapter 2 Getting Started page 15 describes how to get started using the LU200 including powering on connecting the camera selecting the profile delay and channel and broadcasting playing Chapter 3 LU200 User Interface page 37 describes the main LU200 screen and the options that it provides Chapter 4 Interrupted Feedback IFB page 49 describes the LU200 s IFB feature and how to set it up IF...

Page 3: ...h any video equipment being used cameras microphones and so on and the infrastructure to which these LU200 units are connected Additional Documentation LiveU Central User Guide LiveU LU40 User Guide LiveU LU70 User Guide LiveU LU70L User Guide LiveU LU400 User Guide LiveU LU500 User Guide LiveU LU700SV User Guide LiveU LU2000 Server MMH User Guide LiveU LU Lite Mac User Guide LiveU LU Smart User G...

Page 4: ... LU200 18 Step 3 Selecting a Channel 21 Virtual Groups 23 Step 4 Selecting a Profile 24 Step 5 Setting the Delay 26 Step 6 Handling Interfaces 27 Enabling Disabling an Interface 29 Configuring WiFi 32 Configuring LAN Interfaces 34 Step 7 Going Live 34 Step 8 Handling Alerts 35 Step 9 Shutting Down 35 Chapter 3 LU200 User Interface 37 LU200 Interface 38 Interfaces 40 Profile 40 Delay 40 Channels 40...

Page 5: ... LU200 unit is connected to the Internet 58 6 The LU200 unit does not connect to the Internet What is the problem 59 7 I want HDMI output on the LU2000 What should I do 59 8 I have an LU 1000 server How do I connect my LU200 to it 59 9 What is the purpose of the micro SD slot 59 10 Which modems can be used in the LU200 60 11 Does the LU200 unit support 4G LTE 60 12 In which countries does the LU20...

Page 6: ...e Bottom Screw on the Camera Mount Adapter 17 Figure 14 DC IN Connection 18 Figure 15 Power Switch 19 Figure 16 LU200 Home Screen Offline and Ready States 19 Figure 17 Battery Status Icon Main Screen 20 Figure 18 LU200 Home Screen While Streaming 21 Figure 19 Channels Screen 22 Figure 20 LU200 Micro SD Card Slot 24 Figure 21 Main Screen Profile 25 Figure 22 Profiles Screen 25 Figure 23 Main Screen...

Page 7: ...gure 52 SD Quality Screen 43 Figure 53 Files Options 44 Figure 54 Store and Forward 45 Figure 55 SD Card Option 45 Figure 56 SD Card Upload and Delete Options 45 Figure 57 Uploading Progress Bar 46 Figure 58 USB Drive Files List 46 Figure 59 Unit Info Screen 46 Figure 60 Main Screen 47 Figure 61 Unit Info Screen 47 Figure 62 Earphones Headphones Connector 50 Figure 63 DataBridge Solution Architect...

Page 8: ...Jersey 07601 USA Tel 1 201 742 5228 USA and the Americas help liveu tv International support liveu tv Tel 1 609 997 0600 When contacting a support representative make sure to have the last four digits of the LU200 s serial number available This can be accessed by selecting the Unit Info option as described in the Unit Info section on page 46 ...

Page 9: ...ables you to transmit high quality HD SD video from diverse locations while adapting to dynamic network conditions The LU200 supports two 4G LTE 3G cellular links a WiFi link and a LAN link It can be seamlessly connected to most commercially available cameras and comes with an easy to use interface Figure 1 LU200 Front Panel Power Button Joystick LCD Screen ...

Page 10: ...via USB for a total of six interfaces on the unit After the LU200 powers up it dials connects its modems to various networks including WiFi and combines their bandwidth into a single consolidated broadband uplink connection The LU200 can then encode incoming video into an H 264 stream and transmit it over the aggregated bandwidth NOTE Xtender interfaces are supported for LAN interfaces only Micro ...

Page 11: ...s are supported The LU2000 is normally installed at a studio broadcasting center or in a cloud server for online media Sprint Vodaphone Others LU200 Unit Web Streaming Broadcast Center LiveU MMH Figure 5 Solution Architecture Each LU2000 can be controlled and configured using a web portal called LiveU Central as described on page 13 LU200 Front Panel The LU200 front panel contains the unit s LCD s...

Page 12: ...ht or Center OK buttons moves to the next screen Pressing either of these buttons in the Home screen opens the Main screen The LU200 power button turns the unit on and off and can also be used to toggle between starting and stopping streaming on the unit For more details see the Step 2 Powering On the LU200 Unit section on page 16 the Step 7 Going Live section on page 34 and the Step 9 Shutting Do...

Page 13: ...00 server LiveU Central only runs in the Google Chrome Internet Explorer or Firefox website browser Each LiveU Central user is assigned permission to manage and control a specific group of LU units Figure 7 LiveU Central When LiveU Central takes control of an LU200 the message Unit is under Remote Control is displayed on the LU200 unit s screen The unit remains under remote control until it is rel...

Page 14: ...r can press the Center OK button at any time to remove this message without affecting the remote control Once LiveU Central releases control of the LU200 the remote control window continues to remain displayed until you press the Center OK button NOTE An LU200 user cannot stop the LU200 from being remotely controlled You may refer to the LiveU Central User Guide for more information ...

Page 15: ...The following is an overview of the workflow described in this chapter Step 1 Page 16 Step 2 Page 16 Step 3 Page 21 Step 4 Page 24 Step 5 Page 26 Step 6 Page 27 Step 7 Page 34 Step 8 Page 35 Step 9 Page 35 Connecting the Video Camera Powering On the LU200 Unit Selecting a Channel Selecting a Profile Setting the Delay Handling Interfaces Going Live or S F Handling Alerts Shutting Down ...

Page 16: ... can then connect the camera as described below Only one camera can be connected directly to the LU200 at any time To connect the camera 1 Cables are provided for each type of camera Connect one end of the appropriate camera s cable to the relevant port on the video camera SDI or HDMI 2 Connect the other end of the cable to the appropriate port SDI or HDMI on the LU200 unit according to the type o...

Page 17: ... 4 Position the LU200 on the adapter and tighten the top screw making sure that the screw it tight and that the LU200 is firmly in place Front Right Side Panel Figure 12 Tightening the Top Screw on the Camera Mount Adapter 5 Mount the camera mount adapter on the camera shoe and tighten the bottom screw Figure 13 Tightening the Bottom Screw on the Camera Mount Adapter ...

Page 18: ...ing the battery for at least 4 hours before using the LU200 To charge the battery Plug the AC Power Adapter into the DC IN connector on the LU200 It is good practice to keep the unit plugged into a power outlet when it is not in use in order to keep it charged and ready for operation While charging the LED near the DC IN connector is red When the battery is fully charged the LED turns green The ba...

Page 19: ...inutes after power up The LU200 is ready for transmission within approximately two minutes after powering it on The LU200 begins in Offline state and moves to Ready state once the unit is connected to the network and registered Figure 16 LU200 Home Screen Offline and Ready States The LU200 Home screen displays the following information Profile Shows the profile in use which can be either Live or S...

Page 20: ...re Yellow The battery is charged between 10 to 20 Red The battery is charged between 5 to 10 Flashing Red The battery is charged less than 5 Battery Charging Indication Displays when the unit is connected to external power in order to charge the battery The lightning bolt icon appears on the Battery Status icon The battery color indicates the amount of remaining power see above NOTE The Battery St...

Page 21: ... Chapter 3 LU200 User Interface on page 37 NOTE The Profile Delay and Channel cannot be changed during streaming A camera alert appears on the Home screen s upper bar when the camera is disconnected Step 3 Selecting a Channel Video is streamed from the LU200 system via the Internet to the selected MMH instance channel using one or more networks cellular modems WiFi LAN and so on which are also cal...

Page 22: ...e the Channels option to change the channel To select a channel 1 Navigate to Channels option in the Main screen using the Up and Down buttons on the joystick 2 Press the Right or Center OK buttons on the joystick The Channels screen displays as shown below Figure 19 Channels Screen 3 Use the Up and Down buttons on the joystick to navigate to the preferred channel and then press the Center OK butt...

Page 23: ...er or to a Content Delivery Network CDN When you select a Virtual Group the video is initially streamed as a preview virtual channel to LiveU Central In Preview mode the video is transmitted as a light stream at a low bandwidth and with a low resolution and frame rate After a LiveU Central operator allocates a Virtual Channel in Preview mode to a destination it is streamed at the defined resolutio...

Page 24: ...selecting this profile the LU200 stores the video on the micro SD card while simultaneously uploading the stored video at the highest quality This profile can only be selected when the LU200 has a micro SD card inserted in it Figure 20 LU200 Micro SD Card Slot NOTE The micro SD card must be at least a 4GB Class 10 SD card from an established manufacturer The LU200 supports a micro SD card of up to...

Page 25: ...n the joystick The Profiles screen displays as shown below Figure 22 Profiles Screen 3 Use the Up and Down buttons on the joystick to navigate to the required profile and then press the Center OK button on the joystick to select it The Live profile is the default The selected profile is indicated by a checkmark NOTE To cancel a selection press the Left button on the joystick before checking the ne...

Page 26: ... on the joystick The Delay screen displays as shown below Figure 24 Delay Screen 3 Use the Up and Down buttons on the joystick to specify the required delay and then press the Center OK button on the joystick to set it You can select from the following delay values in seconds 1 1 2 1 4 1 6 1 8 2 2 5 3 4 5 6 7 8 9 10 11 12 15 20 The N A value appears on the Main menu when using the Store Forward pr...

Page 27: ...ing figure only displays a conceptual representation of the interfaces that could appear on a real unit Figure 25 Interfaces Screen Internal cellular modems are shown in ports 1 and 2 External USB connected modems are shown in ports E1 and E2 A WiFi interface is identified by the icon A LAN interface is identified by the icon Xtender interfaces are supported for LAN interfaces only Xtender interfa...

Page 28: ...A and UMTS 4G covers LTE A WiFi client interface shows the selected WiFi network SSID RSSI signal strength bars and the used uplink throughput in Kbps A secured WiFi network displays the icon and an unsecured WiFi network displays the icon NOTE In the LU200 Phase 1 WiFi interfaces are only configurable using LiveU Central A LAN interface shows the static IP configured when DHCP is OFF or the DHCP ...

Page 29: ...w The network is not detected RSSI bars are yellow The network is not selected RSSI bars are gray Shows Disabled in red LAN Icon is green Shows the IP address Icon is yellow Shows an empty field if there is no IP address when DHCP is ON or the IP address for a static IP when DHCP is OFF Not applicable Icon is gray Shows Disabled in red Enabling Disabling an Interface You can enable or disable one ...

Page 30: ...oystick Figure 26 Main Screen Interfaces 2 Press the Right or Center OK buttons on the joystick The Interfaces screen displays as shown below Figure 27 Interfaces Screen 3 Navigate to an interface using the Up and Down buttons on the joystick and press the Right or Center OK buttons to display the following screen Figure 28 Disable Interface 1 ...

Page 31: ... to disable the interface The Disable button of the interface changes to Enable indicating that the interface is currently disabled To enable an interface 1 Navigate to the Interfaces option in the Main screen using the Up and Down buttons on the joystick Figure 30 Main Screen Interfaces 2 Press the Right or Center OK buttons on the joystick The Interfaces screen displays as shown below Figure 31 ...

Page 32: ...ce Configuring WiFi WiFi configuration can be performed directly on the LU200 unit itself or via LiveU Central The status of a WiFi network is indicated as follows Gray WiFi is disabled Yellow WiFi enabled but is not connected Green WiFi is enabled and connected to the active network To configure the LU200 using the LU200 user interface 1 Navigate to the Interfaces option in the Main screen using ...

Page 33: ...ork and press Connect Figure 35 WiFi Network Connect NOTE For encrypted networks select the network press Connect enter the network password using the virtual keyboard as shown below and then press Done Figure 36 Virtual Keyboard Disconnecting a WiFi Network To disconnect a WiFi network either disable WiFi or select a different network ...

Page 34: ...dy to start transmitting the video to the channel that you selected To go live 1 In the Main screen use the arrows on the joystick to navigate to the Profile option and then press the Center OK button on the joystick Figure 37 Main Screen 2 Navigate to the Live profile by using the Up and Down buttons on the joystick and then press the Center OK button on the joystick to select it Pressing OK retu...

Page 35: ... Streaming Popup Message When streaming begins the Home screen displays to show the streaming preview on the unit s screen as described on page 21 Step 8 Handling Alerts A No Camera Alert appears on the home screen upper bar when the camera is disconnected and it disappears when the camera is connected back to the LU 200 unit Step 9 Shutting Down To shut down the LU200 Hold down the Power button f...

Page 36: ...ys a progress bar for approximately four to five seconds while the unit is shutting down Figure 41 Shutdown 1 Once the progress bar shows 100 a popup message displays as shown below You should then stop pressing the power button Figure 42 Shutdown 2 ...

Page 37: ...es the main LU200 screen and the options that it provides This chapter contains the following sections LU200 Interface page 38 Interfaces page 40 Profile page 40 Delay page 40 Channels page 40 Configuration page 41 Files page 44 Unit Info page 46 ...

Page 38: ...e Main screen Press the Right button or the Center OK button on the joystick By default when moving from the Home screen to the Main screen the Interfaces option is initially selected as shown below The selected option is highlighted in gray on the screen When Not Streaming While Streaming Figure 43 LU200 Main Screen Because of the small size of the LU200 LCD screen only three functions and the Lo...

Page 39: ...g a Configuration Screen When additional options are available in the Main screen up and or down arrows are shown on the screen as shown below These arrows indicate to you to move up and down on the screen using the Up and Down buttons on the joystick in order to navigate to a different option on the Main screen that is not seen on the screen Figure 45 LU200 Main Screen Arrows Indicating Additiona...

Page 40: ...aces see the Step 6 Handling Interfaces section on page 27 Profile The Profile option in the Main screen shows the selected profile to use during streaming For more details about setting the profile see the Step 4 Selecting a Profile section on page 24 Delay The Delay option in the Main screen shows the selected delay for streaming For more details about configuring the delay see the Step 5 Settin...

Page 41: ... the following operations Configure S F Settings page 41 Enabling Auto Resolution page 44 Operate as a DataBridge page 44 Figure 46 Configuration Options Configuring S F Settings LU200 enables you to configure Store Forward S F settings for Store Forward sessions Figure 47 S F Settings ...

Page 42: ... streamed from the LU200 and then press Done The prefix enables you to differentiate between files that were stored and forwarded To use the keyboard navigate through the keyboard characters using the Up Down and Right buttons on the joystick To select a character press the Center OK button When pressing the button the letters on the keyboard change from lower case to upper case as shown below Fig...

Page 43: ...eo quality for the stored file You can select one of the following options HQ High Quality SP Standard Play or LP Long Play Press the Center OK button on the joystick to set the value 4 Navigate to the SD Quality option in the S F Settings screen and press the Right or Center OK buttons on the joystick The following screen displays Figure 52 SD Quality Screen 5 Select the SD video quality for the ...

Page 44: ... the Configuration screen and then press the Right or Center OK buttons on the joystick to enable or disable as required This feature is enabled by default Figure 39 Auto Res Setting Operating as a DataBridge The LU200 unit can operate as a DataBridge when working in DataBridge DB mode as described in Chapter 5 DataBridge Operation on page 51 Files The Files option enables you to perform the follo...

Page 45: ...e and Forward Displaying SD Card Files The SD Card option displays a list of the files on the SD card Figure 55 SD Card Option You can upload or delete files in the list using the respective option as shown below Figure 56 SD Card Upload and Delete Options You can upload or delete files in the list using the respective Upload or Delete option ...

Page 46: ...Abort Upload option Displaying USB Drive Files The USB Drive option displays a list of the files on the USB drive NOTE The USB drive must be connected to USB port 1 or 2 Figure 58 USB Drive Files List Unit Info The Unit Info option displays the LU200 unit s name serial number and software version If required you may contact LiveU support for more details Figure 59 Unit Info Screen ...

Page 47: ... to scroll so that you can see the rest of the information When contacting a support representative make sure to have the last four digits of the LU200 unit s serial number available To view unit information 1 In the Main screen use the arrows on the joystick to navigate to the Unit Info option Figure 60 Main Screen 2 Press the Center OK button on the joystick to display the Unit Info screen Figur...

Page 48: ...LiveU LU200 User Guide 48 Blank page for double sided printing ...

Page 49: ...trol room MCR to broadcast verbal instructions or information about events to LU200 operators During broadcasting LU200 operators can listen to an audio only channel received from the IFB server using an earphone headphone IFB uses a unidirectional audio channel from the LU2000 to the LU200 unit which only allows the LU200 operator to listen but not respond For more details about the IFB feature o...

Page 50: ...eadphones into the microphone connector on the LU200 No other setup or configuration is required on the LU200 Figure 62 Earphones Headphones Connector If the earphones headphones are connected after streaming starts the LU200 operator cannot hear anything on the IFB channel Be sure to connect them before starting to stream During streaming IFB has an 800ms delay ...

Page 51: ...from diverse locations while adapting to dynamic network conditions The DataBridge feature can be used for a variety of data connectivity solutions such as for connecting a laptop in the field to a control station The DataBridge solution is a client server solution where an LU such as the Xtender LU200 LU400 LU40 or LU500 that is configured to operate as a DataBridge unit is the client and the Dat...

Page 52: ...k port which is connected to standard Internet The DataBridge Gateway server runs multiple remote connection instances Each remote connection instance recombines the streams received from a specific DataBridge unit into a discrete high quality data stream DataBridge Unit Each DataBridge unit streams to a specific remote connection instance on the DataBridge Gateway The DataBridge Gateway can servi...

Page 53: ...ode 1 In the Main screen use the Up and Down buttons on the joystick to navigate to Configuration menu and then the DB Mode option Then click the Center OK button on the joystick to select it Figure 64 Main Screen The following screen displays Figure 65 Switching to DB Mode 2 Navigate to the Switch option using the Up and Down buttons on the joystick and then press the Center OK button on the joys...

Page 54: ...es Group PSG and request that a DataBridge Gateway instance be assigned to the LU200 unit for this purpose After the PSG assigns a DataBridge Gateway via LiveU Central the unit automatically connects to the gateway NOTE If the LU200 does not automatically connect to the DataBridge Gateway contact LiveU PSG for assistance The LU200 unit then connects to the DataBridge Gateway to be used for the con...

Page 55: ...and then press the Center OK button on the joystick to select it Figure 68 Changing to Video Mode from DB Mode The following screen displays Figure 69 Back to Video Mode 2 Navigate to the Switch option using the Up and Down buttons on the joystick and then press the Center OK button on the joystick to select it The LU200 reboots and operates in Video mode the default ...

Page 56: ...0 unit information 1 In the Main screen use the Up and Down buttons on the joystick to navigate to the Unit Info option and then press the Center OK button on the joystick to select it Figure 70 Changing to Video Mode from DB Mode The following screen displays showing the name serial number and software version for the LU200 unit Figure 71 Unit Info ...

Page 57: ...s 2 Where are SIM cards placed For internal Cellular modems there are 2 slots to insert the SIM cards 3 How do I know which SIM cards are supported in my country Browse to the following link to see a list of the operators in your country All operators listed under GSM should work with the modems provided in the LU200 http en wikipedia org wiki Mobile_Network_Code Contact a LiveU support representa...

Page 58: ... to the LiveU Central User Guide for a description of how to configure the APN 5 How do I know whether or not the LU200 unit is connected to the Internet You have the following options Check that the unit is in Ready state and is not offline LiveU Central Use the LiveU Central web interface to check if the LU200 unit has Live or Ready status as shown below Both of these statuses indicate that the ...

Page 59: ...M cards were inserted only after the unit was turned on The SIM cards are not activated or do not support the data plan Modems are disabled The APN is not configured correctly on the modems 7 I want HDMI output on the LU2000 What should I do Currently the LU2000 does not support HDMI output To provide HDMI output an SDI to HDMI convertor can be used 8 I have an LU 1000 server How do I connect my L...

Page 60: ...over the world 13 How do I get support for the LU200 You may refer to the Support and Contacting Information section on page 8 for more information 14 Can I stream directly to the web How Yes this package can be purchased from LiveU sales You may refer to the Support and Contacting Information section on page 8 for more information 15 How many hours does the battery last The LU200 has an internal ...

Page 61: ...be properly configured on the LU2000 server For more details see Appendix A Interrupted Feedback IFB in the LiveU LU2000 Server User Guide 17 Can I stream to multiple channels LU2000s at the same time Currently this feature is not available It will be available in future releases 19 Which camera resolutions are supported The LU200 supports the following camera input resolutions 1080p50 60 25 30 24...

Page 62: ...LiveU LU200 User Guide 62 Blank page for double sided printing ...

Page 63: ... specified in the guide may result in exposure to shock and or electrical or mechanical hazards CAUTION Avoid shorting the battery Do not immerse it in water Do not disassemble or deform the battery Do not expose the battery to fire and do not dispose of the battery in fire Avoid excessive physical shock or vibration of the battery Keep the battery out of the reach of children Never use a battery ...

Page 64: ... contact support Avoid leaving the product unprotected in direct sunlight for more than five minutes Do not let the product come into contact with corrosive materials Do not let the product come into contact with explosive or corrosive gas Do not let the product come into contact with fire To prevent fire or shock hazard do not expose the product to rain liquid or moisture The product can be used ...

Page 65: ...ctions It is not advisable to operate the LU Live Video Uplink while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations ...

Page 66: ...der to comply with these regulations The enclosure can transmit signals that could interfere with various onboard systems and controls While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so detracts the driver or operator s control and operation of that vehicle In some countries operating such communications ...

Page 67: ...ability to use the LiveU product even if the company has been advised of the possibility of such damages NOTICE TO CUSTOMERS Notice Required for the License Granted under Articles 2 1 and 2 6 As a condition of the licenses granted pursuant to Articles 2 1 and 2 6 hereof Licensee agrees to provide to any party that receives from Licensee an AVC Royalty Product the following notice THIS PRODUCT IS L...

Page 68: ... party that receives an AVC Product from Licensee exercising such license rights the following notice THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE SUCH LICENSE EXTENDS TO THIS PRODUCT ONLY AND ONLY TO THE EXTENT OF OTHER NOTICES WHICH MAY BE INCLUDED HEREIN THE LICENSE DOES NOT EXTEND TO ANY OTHER PRODUCT REGARDLESS OF WHETHER SUCH PRODUCT IS INCLUDED WITH THIS LICENSED PRODUCT ...

Page 69: ...determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV t...

Page 70: ...US and International 2 University Plaza Drive Suite 505 Hackensack New Jersey 07601 USA Tel 1 201 742 5228 USA and the Americas International support liveu tv Tel 1 609 997 0600 ...

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