GPF2718J
Owner’s Manual
20
Troubleshooting
Problem
Possible Cause
Prevention/Cure
Burner will not light using knobs or
ignitor
Wires/or electrode covered with
cooking residue.
Clean wire and /or electrode with
rubbing alcohol.
Electrode and burners are wet.
Wipe dry with cloth.
Electrode cracked or broken –
sparks at crack.
Replace electrode
Burner will not light using a match
Wire loose or disconnected
Reconnect wire or replace
electrode/wire assembly.
No gas flow
Check if propane tank is empty. If
empty, replace or refill. If propane tank
is not empty, refer to
Excessive flow
safety valve reset procedure
on
page 17.
Coupling nut and regulator not fully
connected.
Turn the coupling nut about one-half
to three quarters additional turn until
solid stop. Tighten by hand ONLY -
do not use tools
Obstruction of gas flow
Clear burner tubes.
Check for bent or kinked hose.
Disengagement of burner to valve
Reengage burner and valve
Spider webs or insect nest in
venturi.
Clean venturi.
Burner ports clogged or blocked.
Clean burner ports.
Sudden drop in gas flow or
reduced flame height.
Tank out of gas.
Check for gas in propane tank.
Irregular flame pattern, flame does
not run the full length of burner
Flame is yellow or orange
Excess flow safety device may
have been activated
Burner ports are clogged or
blocked
New burner may have residual
manufacturing oils.
Spider webs or insect nest in
venturi
Food residue, grease or seasoning
salt on burner.
Poor alignment of valve to burner
venturi.
Refer to the
Excessive flow safety
valve reset procedure
on page 17.
Clean burner ports.
Burn grill for 15 minutes with the lid
closed
Clean venturi.
Clean burner.
Assure burner venturi is properly
engaged with valve
