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LG XO3QBE, Owner'S Manual, Page: 28 / 32

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LG XO3QBE Owner'S Manual Download Page 28

28

Things to Check before Reporting 

Malfunction

Troubleshooting

If you experience the following symptoms while using the product, please check them again. They may not be 

malfunctions.

Symptom

Cause and Solution

Power is not 

supplied.

•  The battery is discharged. Recharge the battery.

 

- Charge the product by connecting the power cord to the power input terminal.

There is no 

sound or 

the sound is 

distorted.

• 

The volume of product or the connected 

Bluetooth

 device may be set to the 

minimum. Adjust the volume of product or the connected 

Bluetooth

 device to the 

appropriate level.

•  Using an external device with the maximised sound may distort the sound. Lower the 

volume of the external device to use.

Bluetooth 

connection 

failed.

• 

Check if the 

Bluetooth

 setting is enabled.

• 

Turn off the 

Bluetooth

 setting and on again on the 

Bluetooth

 device.

•  Make sure there are no obstacles between product and the 

Bluetooth

 device.

• 

Bluetooth

 pairing (connecting) may fail depending on the 

Bluetooth

 device type and 

the surrounding environment.

The product 

does not 

operate 

normally.

•  Battery discharge may cause the 

Bluetooth

 information to be deleted. If the product’s 

power supply is blocked, previous settings may not be saved.

•  Use this product in a place where the temperature and humidity are not too high or 

low. If the problem continues, contact LG Electronics’ Customer Service Centre.

•  If a problem occurs while charging the battery of the product, the battery LED 

alternates between red and amber and charging stops. Unplug the adapter from the 

outlet.

The above 

solutions do not 

work.

•  Initialises the settings of the product. Press and hold the 

Bluetooth

   button on the 

product for 7 seconds or longer. (

[

 See “Initialising the Software” on page 23.)

Things to Check before Reporting Malfunction

Summary of Contents for XO3QBE

Page 1: ...ectional portable speaker Please read this manual carefully before operating your set and retain it for future reference Model XO3QBK XO3QPK XO3QBE 2208_Rev02 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...speaker Quick Guide Using Easily in Order d c a b a Charge the speaker before using it by opening the rear cover and connect the speaker to an AC adapter not provided b To use this speaker turn it on by pressing the power button ...

Page 3: ...o an External Device See Connecting via 3 5 mm Stereo Cable on page 22 A Press the Power button to turn on the product B Open the back cover of the product and connect the external device to the AUX terminal via a 3 5 mm stereo cable C Turn the external device on and start playing e Connecting the LG XBOOM App See Installing app on page 16 A Find the LG XBOOM app on the Google Play or App Store an...

Page 4: ...rtphones Connecting to the LG XBOOM App 16 Installing app 18 Using the Wireless Party Link Connecting to an External Device 22 Connecting via 3 5 mm Stereo Cable Additional Functions 23 Initialising the Software 23 Power Saving Mode 24 Using Auto power on 24 Voice feedback function Safety Precautions 25 Safety and Regulatory Things to Check before Reporting Malfunction 28 Troubleshooting Appendix ...

Page 5: ...Press the button to select the desired mood lighting Mood lighting Ambient Nature Party Off c Volume It controls the volume level d Play Pause Press the button to operate the product Play Pause Press the button Moving to the next music Press the button twice quickly Moving to the previous music Press the button three times quickly Mute Press the button in AUX function ...

Page 6: ...tooth connection status Blinks in blue Ready for Bluetooth device connection Turns on in blue Connected to a Bluetooth device Turns on in white Aux cable connected This speaker is connected to the other speaker via Wireless Party Link CAUTION Place the product at a safe distance from the child s reach Otherwise it may result in the product falling down and causing personal injury and or property d...

Page 7: ...he strap to the strap hole c DC IN Plug in a USB C Type cable to charge the speaker battery d AUX You can connect the product to a portable external device with a 3 5 mm stereo cable and start enjoying music e Back Cover Make sure to fully close the back cover after use Ingress Protection IP54 Solid Protected against dust Liquid Protected against splashing water ...

Page 8: ...ole cover on the bottom of the speaker to avoid losing it Use it only to keep the strap cover Do not attach the strap CAUTION Be careful not to expose the product to sunlight for a long time to prevent discolouration Be careful as the speaker may be damaged if you inadvertently press the woofer within the reach of your hand Be careful not to drop the speaker Mechanical shock may cause deterioratio...

Page 9: ...to fully charge the speaker The charging time may differ depending on the battery status or the product operation status Once the battery is fully charged you can use the speaker for about 24 hours Operation time may vary depending on the battery or operation status CAUTION AC adapter is not supplied It is recommended that you use the 5 V AC adapter approved by LG Electronics Inc more than 2 A wit...

Page 10: ... for 15 seconds and then off Use Status When the product is turned on the battery status is displayed on the battery LED for 3 seconds If you press and hold the Power button for 2 seconds with product on you can see the battery LED for 3 seconds depending on the battery status Battery LED LED Status Battery Status Turns on in green The battery level is above 70 Turns on in amber The remaining batt...

Page 11: ...w to connect the device to the product may differ depending on the type and model of the Bluetooth device For information on how to connect the product refer to the user manual of the Bluetooth device to be connected Select the Bluetooth menu on the smartphone s Settings screen The menu access method may differ depending on the smartphone manufacturer and model a Press the Power button on the spea...

Page 12: ...E DEVICES Bluetooth LG XO3Q XX Bluetooth devices LG Smart Phone Bluetooth devices On AVAILABLE DEVICES e Once the smartphone is connected to the product via Bluetooth the Bluetooth LED will turn on blue f If LG XO3Q XX does not appear on the list tap on the Refresh icon on an Android phone or restart Bluetooth on an iPhone Bluetooth Speaker Bluetooth devices LG Smart Phone Bluetooth devices On AVA...

Page 13: ...tooth device is not connected the Bluetooth LED blinks blue Connect the product again When using Bluetooth adjust the volume of the Bluetooth device to an appropriate level XX are the last two digits of the Bluetooth address An example would be LG XO3Q 08 When the product is charging if you try to connect to the product via the Bluetooth device with a connection history the product will automatica...

Page 14: ...n page 11 b Press and hold the Bluetooth button on the product for 2 seconds until you hear a notification sound Bluetooth LED blinks blue for 60 seconds c Connect an additional smartphone to the product within 60 seconds See Connecting Smartphone to the Speaker via Bluetooth on page 11 d When two smartphones and the product are connected the Bluetooth LED turns on blue ...

Page 15: ... the currently played smartphone it can be played on another smartphone If you turn the speaker off and back on while two Bluetooth devices are connected only the device connected later is automatically connected Only smartphones support multi phone pairing connection Depending on specifications of the connected smartphones multi phone pairing connection may not be connected ...

Page 16: ...pp Store Please check the following first The LG XBOOM app is available in the versions listed below Android OS Version 5 0 or higher iOS OS Version 10 or higher Minimum supported versions for each OS may change later Downloading with a QR code a Scan the QR code with a QR code scan app b You will be directed to the page where you can download the LG XBOOM app Tap the app to install it Android Pho...

Page 17: ...ing Smartphone to the Speaker via Bluetooth on page 11 c Open the LG XBOOM app installed on the smartphone d Follow the instructions on the LG XBOOM app Agree to the Terms of Service notice windows access settings etc e Start using the various functions on the LG XBOOM app Note The menu access method may differ depending on the smartphone manufacturer and OS Google Android and Google Play are trad...

Page 18: ...he two speakers of the same model are needed e g XO3Q and XO3Q a Connect the speaker and a smartphone first See Connecting Smartphone to the Speaker via Bluetooth on page 11 b Tap the Wireless Party Link in the LG XBOOM app c Tap the Dual mode and connect another speaker following the instructions d You can see the Dual mode LED on the speakers Main speaker Bluetooth LED lights up blue and output ...

Page 19: ... Link Multi mode lets you enjoy more powerful sound with multiple speakers Please check the following first You can connect multiple LG Bluetooth speakers XG9Q XG7Q XG5Q and XO3Q a Connect the speaker and a smartphone first See Connecting Smartphone to the Speaker via Bluetooth on page 11 b Tap the Wireless Party Link in the LG XBOOM app c Tap the Multi mode and toggle the function on d Search for...

Page 20: ...mode in AUX function it will change to Bluetooth function To change the connected Bluetooth device in Dual Multi mode press and hold the Bluetooth button for 2 seconds When you hear a beep sound and the Bluetooth LED blinks blue connect to the desired Bluetooth device Keep the distance between the speakers as close as possible each other Depending on the network environment this function may not w...

Page 21: ... XO3Q Dual mode Same model e g XO3Q XO3Q Main Other Volume O EQ O Lighting O Auto Power Management O Sleep Timer O Multi mode Same series e g XO3Q XO3Q Main Other Lighting O Auto Power Management O Sleep Timer O Multi mode Other series e g XG9Q XG7Q XG5Q XO3Q Main Other Lighting X Auto Power Management X Sleep Timer O ...

Page 22: ...sic a Press the Power button to the turn on the product b Open the back cover of the product and connect the external device to the AUX terminal via a 3 5 mm stereo cable c If you play music on the connected external device you can start listening on this product Note Prepare a 3 5 mm stereo cable If you do not have a 3 5 mm stereo cable you can purchase one separately ...

Page 23: ...nction after Initialising the product connect the Bluetooth device again Power Saving Mode If there is no playback or button input for 15 minutes the product turns off automatically You can enable or disable the power saving mode as follows Function How to Use Enable Set Auto Power Management to Enable in the LG XBOOM app Disable Set Auto Power Management to Disable in the LG XBOOM app Note When t...

Page 24: ...the Bluetooth function Off On c You will see a list of connectable devices on the Bluetooth device screen Find and tap the name LG XO3Q XX d The speaker power is turned on automatically Then the Bluetooth device and the speaker are connected automatically Note You can turn this function on and off with the LG XBOOM app only Voice feedback function When you select a function or sound the current st...

Page 25: ... Electrical swatter This product may malfunction due to electrical shock No naked flame sources such as lighted candles should be placed on the apparatus Do not block any ventilation openings Install in accordance with the manufacturer s instructions Slots and openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from over heating Th...

Page 26: ...e Periodically examine the cord of your device and if its appearance indicates damage or deterioration unplug it discontinue use of the device and have the cord replaced with an exact replacement part by an authorised service centre Protect the power cord from physical or mechanical abuse such as being twisted kinked pinched closed in a door or walked upon Pay particular attention to plugs wall ou...

Page 27: ...le in the case of some lithium battery types disposal of a battery into fire or a hot oven or mechanically crushing or cutting of a battery that can result in an explosion leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas and a battery subjected to extremely low air pressure that may result in an exp...

Page 28: ...nabled Turn off the Bluetooth setting and on again on the Bluetooth device Make sure there are no obstacles between product and the Bluetooth device Bluetooth pairing connecting may fail depending on the Bluetooth device type and the surrounding environment The product does not operate normally Battery discharge may cause the Bluetooth information to be deleted If the product s power supply is blo...

Page 29: ... 0 mm Temperature 5 C 35 C Humidity 5 60 RH Ingress protection IP54 Input AUX 1 0 Vrms 3 5 mm stereo terminal 1 Battery Battery capacity Li ion 7 4 V 3900 mAh Operating time 24 hours Operation time may vary depending on the battery or operation status Charging time 5 hours Charging time may vary depending on the battery or operation status Design and specifications are subject to change without no...

Page 30: ... Made for iPod mean that an electronic accessory has been designed to connect specifically to iPhone or iPod respectively and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPhone or iPod may affect wireless perfor...

Page 31: ...volatile liquids such as insecticide spray near the product Wiping with strong pressure may damage the surface Do not leave rubber or plastic products in contact with the product for a long period of time Cleaning the product To clean the product use a soft dry cloth If the surfaces are extremely dirty use a soft cloth lightly moistened with a mild detergent solution Do not use strong solvents suc...

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