LG WVC9-1410W Page 2 Owner'S Manual Download

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TABLE OF CONTENTS

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SAFETY INSTRUCTIONS.................................. 3

READ ALL INSTRUCTIONS BEFORE USE............................3
WARNING.............................................................................3

INSTALLATION ............................................... 9

Parts and Specifications.....................................................9
Installation Place Requirements .....................................10
Unpacking the Appliance.................................................11
Levelling the Appliance ....................................................12
Connecting the Water Supply Hose................................14
Installing the Drain Hose .................................................15

OPERATION................................................... 16

SMART FUNCTIONS...................................... 32

Using LG ThinQ Application.............................................32
Smart Diagnosis................................................................34

MAINTENANCE ............................................. 35

Cleaning After Every Wash ..............................................35
Cleaning the Appliance Periodically & Performing an

Emergency Water Evacuation .........................................36

TROUBLESHOOTING .................................... 39

Before Calling for Service.................................................39

Summary of Contents for WVC9-1410W

Page 1: ...lly This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH WVC9 1410W MFL71670354 Rev 00_011920 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ...pliance 11 Levelling the Appliance 12 Connecting the Water Supply Hose 14 Installing the Drain Hose 15 OPERATION 16 Operation Overview 16 Preparing the Wash Load 16 Adding Detergents and Softeners 17 Control Panel 20 Programme Table 23 Drying Programme 27 Extra Options and Functions 29 SMART FUNCTIONS 32 Using LG ThinQ Application 32 Smart Diagnosis 34 MAINTENANCE 35 Cleaning After Every Wash 35 C...

Page 3: ...al Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with this ...

Page 4: ...es and other working environments Farm houses By clients in hotels motels and other residential type environments Bed and breakfast type environments Areas for communal use in blocks of flats or in launderettes The inlet water pressure must be between 100 kPa and 800 kPa Maximum Capacity The maximum capacity in some cycles for dry clothes to be used is Wash 10 kg Dry 6 kg WARNING To avoid a fire T...

Page 5: ...ation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject ...

Page 6: ...f the appliance in such a way that a full opening of the appliance door is restricted Operation Do not apply any sharp objects to the control panel in order to operate the appliance Do not attempt to separate any panels or disassemble the appliance Do not repair or replace any part of the appliance All repairs and servicing must be performed by qualified service personnel unless specifically recom...

Page 7: ... leak from the appliance or flood disconnect the power plug and contact the LG Electronics customer information centre Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they should be replaced after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not tou...

Page 8: ...er unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Disposal Before discarding an old...

Page 9: ...lity of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Pump Filter g Drain Plug h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose Accessories 1 This feature is only available on some models a Cold Supply Hose 1 b Spanner c Caps for Covering Transit Bolt Holes 1 ...

Page 10: ... of a breakdown When installing the appliance adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the requi...

Page 11: ...ew hours before putting it into operation Electrical Connection Do not use an extension cord or double adapter Always unplug the appliance and turn off the water supply after use Connect the appliance to an earthed socket in accordance with current wiring regulations The appliance must be positioned so that the plug is easily accessible Power outlet must be within 1 meter of either side of the app...

Page 12: ...ce Levelling the Appliance Checking the Level When pushing down the edges of the top plate diagonally the appliance should not move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to exce...

Page 13: ...e load Do not let the feet of the appliance get wet Failure to do so may cause vibration or noise Using Anti Slip Sheets This feature may vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levell...

Page 14: ...s over 25 C can cause damage to clothes such as delicate Woollens Do not overtighten the water supply hose or use mechanical devices to tighten onto the inlet valves No further backflow protection required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tigh...

Page 15: ...er supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to wate...

Page 16: ...eas of the dispenser 3 Turn on the appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now select a wash temperature and spin speed Pay attention to the fabric care label of your clothes 5 Begin cycle Press the Start Pause button to begin the cycle The appliance wi...

Page 17: ...otal wash load Do not wash single items This may cause an unbalanced load Add one or two similar items Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and keys can damage both your appliance and clothes Wash delicates stockings underwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag on other clothe...

Page 18: ... with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal amount Minimum load 1 3 of full load Using the Dispenser To add detergent dosage to the automatic dispenser 1 Open the dispenser dr...

Page 19: ...ency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets into the dispen...

Page 20: ...to start the wash programme or pause the wash programme If a temporary stop of the wash programme is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ ap...

Page 21: ... stage will blink and the LEDs for the remaining stages will remain steady Once a stage is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b AI DD AI DD M provides the appropriate drum rotation actions after load sensing is completed M is activated when the Cotton Mixed Fabric and Easy Care programmes are selected and operated c Estimated Time Remaining ...

Page 22: ... steam e G lights up when the Rinse option is activated f I lights up when the Pre Wash option is activated g f lights up when the appliance is connected to Wi Fi network at home h H lights up when the programme starts and the door is locked Description ...

Page 23: ...kg normally soiled cotton load The test results depend on water pressure water hardness water inlet temperature room temperature type and amount of load degree of soiling utilized detergent fluctuations in the main electricty supply and chosen additional options TurboClean 39 40 C Cold to 60 C Max Load 5 kg Description Your laundry can be thoroughly cleaned in just 39 minutes with more fabric prot...

Page 24: ... and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Quick 14 20 C 20 C to 40 C Max Load 2 kg Description Washes small loads of lightly soiled clothes in a short time Dry Only Rating Dry Description Uses the automatic programmes to dry most loads For most drying make sure all laundry are similar in material and thickness Wash ...

Page 25: ... is recommended Extra Options 1 This option is automatically inserted in the programme and can not be deselected NOTE You can not select any option in the Steam Refresh programme Rinse option can be selected for every washing programme in this table except the Dry Only programme Delay End and Add Item options can be selected for every washing programme in this table Programm e Steam Wrinkle Care T...

Page 26: ... Max Spin Speed Cotton 1400 rpm Cotton Eco 1400 rpm TurboClean 39 1400 rpm Mixed Fabric 1400 rpm Easy Care 1400 rpm Allergy Care 1400 rpm Steam Refresh Delicates 800 rpm Hand Wool 800 rpm Quick 14 1400 rpm Dry Only 1400 rpm Wash Dry 1400 rpm ...

Page 27: ...s Always check the manufacturer s instructions Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme Some blankets and duvets may shrink by the heated air Rubber and Plastics Do not dry any items made from or containing rubber or plastics such as Aprons bibs chair covers Curtains and table cloths Bathmats Fiber Glass Do not dry fiber glass articles i...

Page 28: ...gin with a brief spin cycle to extract as much moisture as possible from the load before drying Using a Wash and Dry Function 1 Prepare the clothes and load the drum For consistently dry loads all articles in the load should be similar in material and thickness Do not overload the drum Items must have room to tumble freely 2 Press the Power button 3 Select a wash programme 4 Add detergent 5 Press ...

Page 29: ...mize the programmes Customising a Washing Programme Each programme has default settings that are selected automatically You may also customise these settings using these buttons Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit All rinses use cold water Select the water temperature suitable for the type of load you are w...

Page 30: ...ces the programme time but the similar washing results will be provided Follow the next steps to use a special option 1 Press the Power button 2 Select a washing programme 3 Change the washing programme Temp or Spin as necessary 4 To use special options Optional 1 Press Steam or Turbo Wash button Optional 2 Press and hold Steam button for 3 seconds to select the Wrinkle Care option 5 Press the Sta...

Page 31: ... function Settings Child Lock Use this option to disable the controls This function can prevent children from changing cycles or operating the appliance NOTE Once this function is set all buttons are locked except the Power button When the controls are locked L and the remaining time are alternatively shown on the display during the wash while this function is engaged Turning off the power will no...

Page 32: ...of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smart...

Page 33: ...e operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple App Store on a smartphone Follow instructions to download and ins...

Page 34: ...be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions provi...

Page 35: ... to remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry...

Page 36: ...d then select the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime ...

Page 37: ...tube into its holder 5 Close the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense completely Remove...

Page 38: ...38 MAINTENANCE EN 4 Wipe any moisture off the recess with a soft cloth or towel 5 Reassemble the components of the drawer to the proper compartments and insert the drawer ...

Page 39: ...en Water does not enter the appliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the un...

Page 40: ... down and then restart the cycle FE OVERFLOW ERROR Water overfills due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drain ...

Page 41: ...aterials are not removed Remove package materials The clothes may be unevenly distributed in the drum Pause the programme and redistribute the clothes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the...

Page 42: ...t stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not pressed within a certain time Extremely lo...

Page 43: ... the detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of bal...

Page 44: ... closed easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Musty or mildewy odour in appliance Inside of drum is not cleaned properly Run the Tub Clean function regularly The drain hose is not properly installed causing siphoning water flowing back ...

Page 45: ... hose is not properly installed causing siphoning water flowing back inside of the appliance When installing the drain hose make sure that it does not get kinked or blocked If the detergent dispenser drawer is not cleaned regularly odours can occur from mold or foreign substances Clean the detergent dispenser drawer especially the top and bottom of the drawer s opening Symptoms Possible Cause Solu...

Page 46: ...ou are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of Engl...

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