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21

OPERATION

ENGLISH

Information for Energy Test

Select the water temperature to suit wash cycles. Always follow clothes manufacturer's care label or 

instructions when washing.
•  For normally soiled items, select the programme and options as below and test it in accordance with AS/

NZS 2040. 1.
- Programme: 

Eco Cotton

- Option: press 

Water Level

 for 3 seconds, 

Warm Wash

•  The test results depend on water pressure, water hardness, water supply temperature, room 

temperature, type and amount of laundry, type and amount of detergent, fluctuations in the main 

electricity supply and chosen additional options.

•  During water supply, press the 

START/PAUSE

 button to pause, open the door and add the detergent 

powder (drum type) that has been diluted with warm water directly into the drum. Press the 

START/

PAUSE

 button to resume the cycle.

•  Since this cycle is programmed to use a lesser amount of water, usage of fabric softener is not 

recommended.

Extra Options and 

Functions

You can use the extra options and functions on 

some programmes to customize the cycle.

Customising a Washing 

Programme

Each programme has default settings that are 

selected automatically. You may also customise 

these settings using these buttons.

Soil Level

Use this option to select the wash strength.

• Press the 

Soil Level

 button repeatedly until the 

desired soil level is selected.

Temp.

Use this option to change water temperature.
• Press the 

Temp.

 button until the desired setting 

is lit.

Water Level

This appliance detects the amount of laundry 

automatically, then sets the water level. However, 

manually increasing the water level may be 

required and recommended to avoid linting and 

unbalanced errors when the load is bulky but 

lightweight.

Quick Wash

Description

Use this programme to wash lightly soiled clothes for a short time.
•  This programme's recommended clothes amount is under 

5.5 kg

.

Eco Cotton

Description

Use this programme to consume less water and electricity to wash normally soiled 

cotton load.

Tub Clean

Description

This is a special function to clean inside the drum of your appliance.
•  To use this function, refer to the 

MAINTENANCE

 for details.

Summary of Contents for WTG9020B

Page 1: ...simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH WTG9020V WTG9020W WTG9020MB WTG9020B MFL68780978 Rev 01_082521 www lg com Copyright 2020 2021 LG Electronics Inc All Rights Reserved ...

Page 2: ...allation Place Requirements 10 Connecting the Water Inlet Hoses 11 Installing the Drain Hose 12 Levelling the Appliance 12 OPERATION Operation Overview 14 Preparing the Wash Load 14 Adding Detergents Softeners and Bleaches 16 Control Panel 18 Programme Table 19 Extra Options and Functions 21 SMART FUNCTIONS LG ThinQ Application 25 Smart Diagnosis 25 MAINTENANCE Cleaning after Every Wash 26 Cleanin...

Page 3: ...chnical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with ...

Page 4: ...his instance hot water faucets should be allowed to run for several minutes prior to use of the washing machine Maximum Capacity The maximum capacity in some cycles for dry clothes to be washed is 9 kg Installation Never attempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only ...

Page 5: ...hock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Tighten and secure the drain hose at connecting ends to avoid separation For models with only one inlet water supply valve do not connect to hot water Connect to cold water only Operation Do not apply any sharp objects to the control panel in order to operate the applia...

Page 6: ...er information centre Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they may need replacement after 5 years If there is a gas leakage isobutane propane natural gas etc within the home do not touch the appliance or power plug and ventilate the area immediately If the drain hose or inlet ho...

Page 7: ...emoving any moisture and dust Do not spray water inside or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre...

Page 8: ...int Filter 1 j Power Cord k Hot and Cold Water Inlets 1 This feature is only available on some models Accessories 1 The included accessories vary depending on the model you purchased 2 This accessory is not included in the product but you can purchase it from the LG service centre a Cold and Hot Water Inlet Hoses 1 b Drain Hose 1 c Anti Rat Cover 2 d Screw for Anti Rat Cover 2 Specifications Model...

Page 9: ...9 INSTALLATION ENGLISH Dimension mm W 632 D 670 H 1020 D 760 H 1370 H H D D W ...

Page 10: ...r stand It may cause injury or serious malfunctioning Ventilation Make sure that air circulation around the appliance is not impeded by carpets rugs etc Ambient Temperature Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point If the applia...

Page 11: ...es to tighten onto the inlet valves No further backflow protection required for connection to the water inlet Ensure the inlet hoses are not bent kinked or tangled as this could cause insufficient water flow and result in a malfunction Checking the Rubber Seal Two rubber seals a are supplied with the water inlet hoses They are used to prevent water leaks Connection to taps is sufficiently tight Do...

Page 12: ...ring the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force the drain hose further into the drain outlet This will cause abnormal noise When installing the drain hose to a sink secure it tightly with the some string cable tie or chain NOTE The discharge height should be approximately 90 120 cm from the floor Levelling the Applian...

Page 13: ...13 INSTALLATION ENGLISH 2 Insert the anti rat cover to the assembling bracket a from the back of the appliance 3 Insert the 2 screws b into the holes to assemble the anti rat cover to the appliance ...

Page 14: ...ithout water to measure the weight of the clothes If the START PAUSE button is not pressed within a certain time the appliance will shut off and all settings will be lost 6 End of cycle When the cycle is finished a melody will sound Immediately remove your clothing from the appliance to reduce wrinkling NOTE The Auto Restart function allows the cycle to restart by itself in case of power failure I...

Page 15: ...underwired bras in a wash net Close zippers hooks and strings to make sure that these items do not snag other clothes Pre treat dirt and stains by saturating the dirt and stains with dissolved detergent and brushing them in order to remove dirt CAUTION Do not wash or spin any item labelled or known to be water proof or water resistant even if the product care label on the item permits machine wash...

Page 16: ...neral powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent that contains general powdered bleach Detergent is dispensed from the dispenser at the beginning of the cycle Dilute liquid detergent with water pour into the drum and st...

Page 17: ...undry doing so will cause staining on the clothes that will be difficult to remove Adding Liquid Bleaches Before starting the appliance pour the measured amount of bleach directly into the bleach dispenser a Avoid splashing or overfilling Mix powdered bleach with water to a liquid consistency and pour it into the bleach dispenser Check clothing care label for special instructions and separate the ...

Page 18: ...ng to the laundry type The lamp will light up to indicate the selected programme d Extra Options and Functions You can use the extra options and functions to customize the programmes e Cycle Status Indicator The cycle status indicator is turned on before the start The cycle status indicator blinks during that process and then the indicator turns off when that process has completed f Display The di...

Page 19: ...tton Wash Description Use this programme to wash normal clothes This programme automatically selects the most appropriate conditions and completes the sequence in one operation The built in sensor detects the weight of the clothes and the ideal wash power and wash rinse and spin times are set accordingly If water or wet clothes is already in the drum before the start the water level will be increa...

Page 20: ... the items float during the wash or spin it may damage the appliance and the clothes Regardless of size we recommend washing bedclothes individually If two bedclothes with different materials are washed at the same time it might cause a spin malfunction due to imbalance CAUTION When putting a blanket into the drum do not load it over the maximum line a The blanket must also be submerged in the wat...

Page 21: ...u can use the extra options and functions on some programmes to customize the cycle Customising a Washing Programme Each programme has default settings that are selected automatically You may also customise these settings using these buttons Soil Level Use this option to select the wash strength Press the Soil Level button repeatedly until the desired soil level is selected Temp Use this option to...

Page 22: ...TE Always keep the laundry amount to 2 kg or less and make sure to redistribute the laundry evenly Select 60 minutes for cotton laundry and 120 minutes for synthetic fibre laundry for effective moisture reduction Using Basic Options Delay Use this function to delay ending time The appliance will start automatically and finish after a specified time interval 1 Press the POWER button 2 Select a wash...

Page 23: ... deactivate this function before you can access any other options and functions Locking the Control Panel 1 Turn on the power 2 Press and hold the Temp and Rinse buttons simultaneously for 3 seconds to activate this function Unlocking the Control Panel 1 Turn on the power 2 Press and hold the Temp and Rinse buttons simultaneously for 3 seconds to deactivate this function When this function is deac...

Page 24: ...dy in the tub If you do not select or change the Water Level the water level will be set automatically Rinse and Spin Spin only Rinse only Wash only 1 s or t Press the POWER button 2 l Press the Rinse button p Press the Spin button l Press the Rinse button k Press the Wash button 3 Rinse and spin are automatically selected Press the Spin button to adjust spin strength Press the Spin button until t...

Page 25: ...n local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible di...

Page 26: ...he drum interior but only if it is safe and any children are supervised Cleaning the Exterior Proper care of the appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth Do not press on the surface or the display with sharp objects Dispenser Drawer Detergent or fabric softener may build up in the dispenser drawer Remove the drawer and inserts from the d...

Page 27: ...s and leak out from the appliance and cause damage to property 3 Close the dispenser drawer slowly and close the door 4 Press the POWER button 5 Press the Program button to select Tub Clean 6 Press the START PAUSE button to start 7 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Le...

Page 28: ... objects such as clothes pins hairpins etc in the lint filter as they promote rust 1 Push down on the release tabs on both sides of the filter cover and pull forward 2 Open the lid and remove the lint 3 Wash the filter 4 Close the lid and then insert the lower part of the filter into the wash drum Press the top of the filter until you hear a click sound Cleaning the Drain Pump Filter The drain fil...

Page 29: ...ff inside pump casing and from the filter 7 Insert the filter along the guide ribs inside the pump casing and turn the cap clockwise to refit the cap Securely turn the cap clockwise until it is tight 8 Turn on the power and check for leaks before repositioning the appliance CAUTION Be careful when draining as any residual water may be hot ...

Page 30: ...d call for service The door is opened while the washing machine is operating Press Start Pause to cancel the door error Press Start Pause again to start the washing programme dL DOOR LOCK ERROR Door is not locked properly Check nothing is caught under the door including shipping materials or clothing Close the door completely If the error code is still displayed call for service dr DRAIN FEATURE T...

Page 31: ...is too small Add more items to allow the appliance to balance the laundry Heavy items are mixed with lighter items Wash items of somewhat similar weight The load is out of balance Manually redistribute the laundry if laundry have become tangled tE TEMPERATURE SENSOR ERROR Control error Unplug the appliance and wait 60 seconds Reconnect power and try again If the error code is still displayed call ...

Page 32: ...e continues after the appliance is restarted call for service Thumping sound Heavy laundry may produce a thumping sound This is usually normal If the sound continues the appliance is probably out of balance Stop and redistribute the laundry The laundry may be out of balance Pause the cycle and redistribute the laundry after the door unlocks Vibrating noise Packaging materials are not removed Remov...

Page 33: ...he POWER button then reselect the desired programme and press the START PAUSE button START PAUSE was not pressed after a cycle was set Press the POWER button then reselect the desired cycle and press the START PAUSE button If the START PAUSE button is not pressed within a certain time the appliance will be turned off Extremely low water pressure Check another tap in the house to make sure that hou...

Page 34: ...he item Make sure the item does not crest above the top edge of the drum Appliance is not filling properly Filter is clogged Make sure the inlet filters on the fill valves are not clogged Supply hoses may be kinked Check that supply hoses are not kinked or clogged Insufficient water supply Make sure that both hot and cold water taps are turned on all the way Hot and cold supply hoses are reversed ...

Page 35: ...ser drawer gently Bleach or softener was added directly to the laundry in the drum Always use the dispensers to ensure that laundry products are properly dispensed at the right time in the cycle Clothes were not properly sorted Always wash dark colours separately from light colours and whites to prevent discolouration Never wash heavily soiled items with lightly soiled items Wrinkling Appliance is...

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