WASHING MACHINE
SERVICE MANUAL
MODELS: WT17DSBP / WT17WSBP / WT19DSBP
WT19WSBP / WT18DSBP / WT18WSBP
CAUTION
Before servicing the washer, Read the safety precautions in the manual.
Page 1: ...WASHING MACHINE SERVICE MANUAL MODELS WT17DSBP WT17WSBP WT19DSBP WT19WSBP WT18DSBP WT18WSBP CAUTION Before servicing the washer Read the safety precautions in the manual ...
Page 2: ...ume any liability in connection with its use CONTENTS 1 Specifications 3 2 Installation Instructions 4 3 Operating Instructions 3 1 Identification of Parts 10 3 2 Before Starting to Wash 11 3 3 Function of Each Button 16 3 4 Washing Programs 18 3 5 Other Functions 20 3 6 Care and Maintenance 26 4 Service Information 4 1 Wiring Diagram 27 4 2 Program Time Chart 28 4 3 Adjustmen 29 4 4 Disassembly I...
Page 3: ...er to rating label on the back of Washer Refer to rating label on the back of Washer Plastic Stainless 0 3kgf cm 2 8kgf cm2 50Hz 60Hz 720 20rpm Refer to rating label on the back of Washer Refer to rating label on the back of Washer Normal Wool Duvet School Care Pre Wash Normal Quick Wash Extra Clean Tub Clean 6 Stages Available for 3 18 Hr B P Sensor Magnet Sensor Applied Single Double Applied App...
Page 4: ...ted floor 2 Install the washing machine on a level and firm surface any tilt should be less than 1 Installation area Install the washer on flat and firm surface Checking level Open the lid and check if the washer is correctly leveled by looking down from the top How to use the adjusting plates Use the adjusting plates to level the washer when the adjustable legs cannot cover the gap Turn the adjus...
Page 5: ...ontal setting Lift up the front of the washer and adjust level by turning the adjustable legs clockwise or using the adjusting plate Distance between drain hose and the wall Distance between drain hose and the wall should be more than 10 cm and the distance between the other part and the wall should be more than 2 cm More than 2cm More than 10cm More than 2cm ...
Page 6: ... connector to the tap Push the upper connector up till the rubber packing is in tight contact with the tap Then tighten the 4 screws 2 Attach the water supply hose to the connector Push the water supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap 3 Fixing the connector of connector and water supply hose Attach the water supply hose to the connec...
Page 7: ... the water leakage After connecting the hose open the tap to check for any water leakage In case of water leakage close the tap and start again from step 1 If you skip step1 it may cause water leakage 6 Conector Medio Etiqueta Fija Manija de Presión Barra de Presión Manguera de Suministro de Agua Empaque de Caucho Tornillo Etiqueta Fija Empaque de Caucho Placa Guía Conector Conector Etiqueta Fijad...
Page 8: ...ap and then tighten it by screwing it to the right 2 Check water leakage After connecting the hose open the faucet to check for any water leakage Connect the water supply hose to inlet valve of the washing machine and then lock it by turning the hose connecting part Check to see if there is a rubber seal inside the connector 3 Connecting Water Supply Hose to the machine Water Supply Hose Rubber Pa...
Page 9: ...not use an extension hose NOTE Never lay down the drain hose as water will be discharged Be sure the drain hose is properly routed so it will not kink or lift from the sink The discharge height should be approximately 0 9 1 2m from the floor Connect the drain hose adjusting the length of it not to be dropped If drain hose is dropped the drainage could be poor because of blockage in the hose For no...
Page 10: ...3 1 IDENTIFICATION OF PARTS 3 OPERATING INSTRUCTION LINT FILTER Clean regularly to stop linting on the clothes load Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes ...
Page 11: ...esults different fabrics need to be washed in different ways t SOIL Heavy Normal Light Separate clothes according to the type and amount of soil t COLOR Whites Lights Darks Separate white fabrics from colored fabrics t LINT Lint producers Collectors Separate lint producers and lint collectors Lint Producers Terry cloth Chenile Towels Nappies Diapers Lint Collectors Synthetics Corduroy Permanent Pr...
Page 12: ...n addition Detergent manufactures and care labels define COLD water as 26 29 C 80 85 F Minimum water amount It depends on laundry load and washer model Or manually you can pour a certain amount water into tub directly to some height That s because if water level reaches to the some height sensed by washer itself washer automatically operates In other words it is needed to pour water to the point wh...
Page 13: ...er at the beginning of the wash phase Either powdered or liquid detergent can be used When using liquid detergent make sure the detergent box and insert are in place For powdered detergent remove both the detergent box and insert Powdered detergent will not dispense with the detergent box and insert in place Detergent usage may need to be adjusted for water temperature water hardness size and soil...
Page 14: ...early dispensing of the fabric softener which could result in stained clothes A cup with a pouring spout will help you avoid spilling The effect of adding fabric softener may vary according to its viscosity The stickier fabric softener makes its effect the lower For a sticky fabric softener it is recommended that it be diluted with water then be manually put during the time when the washer beeps s...
Page 15: ...d to back of stain Replace towels under stain frequently Rinse throughly Wash using hottest water safe for fabric Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and HOT water before washing Badly mildewed fabrics may be permanently da...
Page 16: ... stop of the wash cycle is needed press the Start Pause button 1 2 Program Button Programmes are available according to laundry type Lamp will light up to indicate the selected programme Option Button Press buttons to select the desired options Display The display shows the settings estimated time remaining options and status messages When the product is turned on the default settings in the displ...
Page 17: ... setting the Water Level manually do not set to Medium to prevent damage to laundry Washing with hot water may damage the laundry Ensure that the load is under 2 kg In order to avoid damage to laundry the spin cycle may appear slow This also avoids wrinkles and clothing may still contain some water This is normal Duvet Use this programme to wash a blanket or bedclothes with hand wash sign Cashmere...
Page 18: ... the clothes will have more moisture than normal Pre Wash Normal Use this programme to pretreat immediate stain without handwash It is necessary for clothes which could smell bad without prompt laundry Quick Wash Use this programme to wash lightly soiled clothes for a short time This programme s recommended laundry amount is under 3 kg Extra Clean Use this programme to increase rinsing performance...
Page 19: ...l Water level can be changed when operation is paused Wash Press the Wash button to change laundry time Adjusting the wash level setting will modify the cycle times and or wash actions Press the Wash button until the desired wash level is selected Rinse Press the Rinse button to change the number of rinses Spin Press the Spin button to change spin strength Press Start Pause button to indicate rema...
Page 20: ... until the spin function is canceled Rinse and Spin are automatically selected 4 Press the Rinse and Spin buttons to adjust the number of rinses and spin times Press the Rinse button to adjust the number of rinses Press the Rinse and Spin buttons until the rinse and spin functions are canceled 5 Press the Start Pause button NOTE When a Wash Wash Rinse or Rinse only option is selected the water wil...
Page 21: ...3 5 OTRAS FUNCIONES 5 DELAY START RESERVATION Wash 21 Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes ...
Page 22: ...wn on the display while they are locked When the Child Lock is set all buttons are locked except the Power button NOTE Turning off the power will not reset the child lock function You must deactivate child lock before you can access any other functions To see the remaining time for each process press one of the Wash Rinse and Spin buttons The remaining time for each process will appear for about 1...
Page 23: ...CE When there is a fear of freezing Cleaning the Inside of your Washer If frozen Wash Inner tub Inlet Hoses Exterior Long Vacations 23 Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes ...
Page 24: ...WIRING DIAGRAM 24 Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes ...
Page 25: ...51 6 6 15 4 2 0 85 2 0 85 6 3 4 2 4 95 53 7 6 15 4 2 0 85 2 0 85 6 3 4 2 4 95 53 8 7 18 4 2 0 85 2 0 85 7 3 4 2 4 95 58 9 8 18 4 2 0 85 2 0 85 8 3 4 2 4 95 60 6 10 9 18 5 2 0 85 2 0 85 9 3 5 2 4 95 64 1 1 3 8 10 3 2 1 85 30 2 1 85 3 3 3 2 6 95 52 2 4 8 10 3 2 1 85 30 2 1 85 4 3 3 2 6 95 54 3 4 8 15 3 2 1 85 30 2 1 85 4 3 3 2 6 95 59 4 5 8 15 3 2 1 85 30 2 1 85 5 3 3 2 6 95 61 5 5 8 15 4 2 1 85 30 ...
Page 26: ...ance about 2 0 3 5mm between Clutch pulley must be turning to one side P V Link is pulling the brake Lever Clutch pulley must be turning to the left and the right when P V Linke does not pull the brake Lever CAUTION 3 V belt adjustm ent ey by pushing the motor like arrow to make V belt tension parallel when pushed at the point of arrow When the V belt is not properly adjusted the motor will not be...
Page 27: ...oller Remove 4 screw from the front panel Remove the PCB Assembly Fuse is located in the Noise filter For fuse use the following rated fuse Rating of fuse 250V 6 3A Be sure to make earth connection for trouble diagnosis and parts replacement If impossible touch earth wire on the body to remove electric deviation between the body and product before work CAUTION FOR ELECTROSTATICS 27 Copyright 2017 ...
Page 28: ...anel Disconnect two connectors and disassemble the power cord leads form the inlet valve Remove the inlet valve Disconnect the leads the pressure tube from the BP sensor Remove the BP sensor 28 Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes Inlet Valve ...
Page 29: ...hose p from the drain pump disassemble the drain pump Fall down the washer for clutch motor removal Remove the belt Disassemble the clutch disassemble the motor Tub cover Inner tub Leads Drain hose p 29 Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes 5 Replacement of Damper asm Separate top cover from washing machine case with out tub Damper assembly shall ...
Page 30: ... changed to T7 Before the level frequency reaching 26 0kHz level frequency is displayed after reaching the longitude data Displays spray amount detection result value Displays Err Door Lock reset Displays spray amount detection result value Pulsator Mode change Displays Err Pulsator stirring starts Basket Mode change Before 500RPM current RPM After reaching the maximum RPM continuous MS 40 90rpm a...
Page 31: ...ollectors eg synthetic fabrics and remove tissues in pockets before wash See page 11 for sorting and caring before loading overload the washer overload the washer Some Detergents need to be pre dissolved check the Detergent instructions Try pre dissolving the Detergent Increase Water Temperature using HOT water safe for fabric Never pour chlorine bleach directly on fabric See page 13 for adding li...
Page 32: ...pply is interrupted rts the inlet valve Valve connector has bad contact to the P W B ASM rain hose located properly rain hose is not lowered rain hose is folded or clogged due to freeze or dirts Drain Motor connector to the P W B ASM has bad connection ry in the INNER TUB is Washer is tilted S F S W is too closed to the washing tub or has bad contact TOR of Ball pressure sensor disconnected or bad...
Page 33: ...TOR LOCKING v S CONNECT W M S W A c S B It occurs when the motor is locked When there is a problem with the motor Checktheconnectionsatthe statorandatthegray3 pin connectoronthemainboard Testthestatortodetermineit isnotdefective Turnthedrumtoverifythe bearingsarenotlocked Replace the stator if necessary Replace the bearings if Necessary YELLOW YL2 2 PIN NATURAL CN9 9pin ...
Page 34: ...lectrical component 3 Measure resistance to check whether the T P of the motor is blown out Controller If there are no defects in the above it should be defect of the controller If supply voltage is 120 higher than rating the varistar in the controller may be broken Check supply voltage Poor Around rating 0V Less than 1 Male female connectors separated motor is hot Over 120 voltage than rating che...
Page 35: ...r To explain that it is caused by low voltage in electric supply and recommend using a transfomer if voltage has been continuously low To use a transfomer having a enough capacity if using a transfomer Change the controller Where what how to check Result of Check Possible Cause How to repair settle Mains Voltage 1 Measure voltage of the outlet that the washer is plugged into during wash and spin t...
Page 36: ... of use Wrong installation Mistake of use Don t clean Defect of the inlet valve Defect of contact Coil is open Explain Turn on the tap Correct their locations and turn on the tap Explain how to use Clean them by brush and explain cleaning regulary them Change the inlet valve Reconnect it or remove the causes to make poor connection Change the inlet valve Where what how to check Result of Check Pos...
Page 37: ... tub Change the part Repair it Check the tube of the Ball Pressure Sensor Pressure Switch it is bent or blocked repair that Repair the blocked hole Change the inlet valve Change the controller Where what how to check Result of Check Possible Cause How to repair settle Ball Pressure Sensor Pressure Switch 1 Is there PE error on the display which means Ball Pressure Senosr Pressure Switch error 2 Ch...
Page 38: ...the motor if there is no motor working sound Clockwise rotation locked Resistance is normal V belt is loose Clutch locked Motor rotates at both directions Motor doesn t rotates at both directions Normal resistance Unusual operation Defect of controller or poor contact of connectors of motor leads Loose the belt Defect of the clutch Loose the belt The plusator locked Defect of the clutch Defect of ...
Page 39: ...ng sound and its resistance is normal Drain Hose 1 Check whether the drain hose is put in a narrow space and kinked 2 Check whether the internal drain rubber asm is bent For Non pump model 3 Check whether the end of the drain hose submerged into water or higher than required For non pump model There is pump working sound Defect in connection part Connection part has no defects Kinked Bent Submerge...
Page 40: ...or coil is open Contact defect in connection parts or defect of the controller Remove the objects and reinstall so that it can t be kinked Separate the drain motor from the PV link disassemble PV cover and then remove the foreign objects within PV case Check the washer works normally after repair and reassembling them PV link drain motor lever should be assembled accuratel Change the drain motor C...
Page 41: ...d Works Defect of the drain motor Defect of PV Bellows Defect of the controller Triac defect Change the drain motor Remove the objects in the PV asm Change the PV bellows The bellows may swell up if it contact petroleum or petrochemical substance because it is made of rubber Change the controller 9 Drain error happens w hile w ater drains norm ally Where what how to check Result of Check Possible ...
Page 42: ...tor working sound Less than 26 3 The lid is open Defect of magnetic in LID B Contact defect of the Ball Pressure Sensor Resistance is normal The clearance is less than 2 0mmor more then 3 5mm The gap is normal 2 0 3 5mm Mechanically locked Defect of the Ball Pressure Sensor Pressure Switch Mistake in use Coil is open Coil is open Defect of connection part or defect of the controller Assembling def...
Page 43: ...age 1 Check voltage at the power outlet where the washer is plugged into Clutch Assembling 1 Check the clearance between the PV link and the brake lever and clearance between the clutch lever and the adjustment bolt Blocked by foreign objects 1 Check whether the PV asm the drain pump the drain hose are blocked by foreign objects so that it makes water splashing noise in the tub Less than 85 of rat...
Page 44: ...n the wash bowl is out of balance that can cause severe vibration noise 3 Check whether the pulsator doesn t rotate during spin To check that remove the front lid and than run the spin only cycle Damper 1 Check whether the outer tub cover hit the top cover without load during spin Not leveled Laundry is unbalanced The pulsator rotates initially then the inner tub rotates Hit Defect of installation...
Page 45: ...vice purposes Where what how to check Result of Check Possible Cause How to repair settle Main voltage 1 It is mostly caused by noise from mains or transfomerient power cut Defect in main Explain the cause It happens specially when a high frequency equipment is a used around the washer or in the case voltage ...
Page 46: ...46 Copyright 2017 LG Electronics Inc All rights reserved Only training and service purposes ...
Page 47: ...A230 A240 A200 A270 A052 A101 A100 A101 A030 A040 A060 A080 A165 A165 A010 A020 A051 A190 A151 A163 A163 A241 A181 A271 ...
Page 48: ...F070 F080 F001 F020 F027 F090 F040 Non Service Part F021 F001 F000 ...
Page 49: ...or or NATURAL Non Service Part K010 K020 K101 K102 K170 K180 K280 K064 K110 K040 K050 K000 K250 K260 K190 K230 K090 K063 K130 K200 K140 BLUE ...
Page 50: ...P No MFL70581515 Apr 2019 PRINTED IN THAILAND ...
