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LG WD300C Series, Owner'S Manual

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OWNER'S MANUAL

WASHING MACHINE

Read this owner's manual thoroughly before operating the 

appliance and keep it handy for reference at all times.

ENGLISH

WD300C*

MFL71887217

Rev.00_062222

www.lg.com

Copyright © 2022 LG Electronics Inc. All Rights Reserved.

Summary of Contents for WD300C Series

Page 1: ...MACHINE Read this owner s manual thoroughly before operating the appliance and keep it handy for reference at all times ENGLISH WD300C MFL71887217 Rev 00_062222 www lg com Copyright 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ... Loading Washer 12 Connecting the Water Inlet Hoses 14 Connecting the Drain Hose 15 Leveling the Washer 17 OPERATION 17 Before Use 18 Sorting Laundry Loading the Washer 19 Adding Cleaning Products 21 Control Panel and Wash Cycles 24 Options 24 Setting 26 SMART FUNCTIONS 26 Using LG ThinQ Application 28 Smart DiagnosisTM Function 30 MAINTENANCE 30 Regular Cleaning 30 Periodic Maintenance 34 TROUBLE...

Page 3: ...reduce the risk of severe injury or death follow all installation instructions Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures Installation instructions are packed with the appliance for the installer s reference If the appliance is moved to a new location have it checked and reinstalled by qualified service personnel Moving or installation of the appliance requires two or...

Page 4: ...tting in standing water or waterlogged do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use If you detect a strange sound a chemical or burning smell or smoke coming from the appliance unplug it immediately and contact an LG Electronics Customer Information Center Under certain conditions hydrogen gas may...

Page 5: ...ng Always check the inside of the appliance for foreign objects Do not allow water bleach or other liquids to sit in the drum for extended periods Doing so can corrode the drum or cause mildew or odors Do not wash rugs mats shoes pet bedding or any items other than clothes or sheets in this washer Do not tamper with controls and the stacking switch Do not operate the pedestal washer with two or mo...

Page 6: ...duce the risk of electric shock by providing a path of least resistance for electric current The appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances ...

Page 7: ...e left for an extended period of time such as during vacations ALWAYS follow the fabric care instructions supplied by the garment manufacturer Use fabric softeners or products to eliminate static only as recommended by the manufacturer Do not combine laundry products for use in one load unless specified on the label Do not touch draining water which may be hot If the drain hose and the water inlet...

Page 8: ...ily injury caused by the use of separately purchased unauthorized components parts or non LG products Front View a Drum b Lid Open Close Button c Liquid Detergent Dispenser d Control Panel e Liquid Softener Dispenser Rear View a Main Washer Legs b Stacking Switch c Drain Outlet d Cold Water Inlet e Hot Water Inlet f Power Plug g Levelling Feet Accessories Included Accessories a Connecting Supply H...

Page 9: ...list of LG front loading washers which are compatible with the pedestal washer visit the LG website at www lg com Product Specifications Model WD300C Electrical Requirements 120 V 60 Hz Min Max Water Pressure 20 psi 120 psi 138 kPa 827 kPa Dimensions Width X Height X Depth 27 W x 14 1 8 H x 30 3 4 D 50 1 2 D when open 68 9 cm W x 36 5 cm H x 77 0 cm D 128 3 cm D when open Net Weight 105 lb 47 8 kg...

Page 10: ...carpeting or other materials Do not remove the ground prong from the power cord Do not use an adapter or extension cord Plug into a grounded 3 prong outlet Failure to follow this warning can cause serious injury fire electric shock or death Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing Service personnel Do not contact the follo...

Page 11: ...front to back or side to side Installing on carpeting and soft tile surfaces is not recommended Never install the washer on a platform or weakly supported structure Floor Installation To ensure sufficient clearance for water inlet hoses drain hose and airflow allow minimum clearances of at least 1 inch 2 5 cm at the sides and 4 inches 10 cm behind the washer Be sure to allow for wall door or floor...

Page 12: ...ely attach the two washers at the corners using screws First insert screws on each side Then insert screws on the front and back side NOTE For best results level the pedestal washer before stacking the front loading washer on top of it and insert the screws in the recommended order 4 Extend the feet of the front loading washer slightly until the two washers are snug up against each other To extend...

Page 13: ...low it to stand at room temperature for several hours before use and check for leaks prior to operation Do not use flood preventing hoses with auto shut off devices The devices can be tripped during fill and prevent the washer from filling properly Overview of Connections Required water inlet accessories Front Loading Washer and Pedestal Washer with Dryer a Hot Water Tap b Cold Water Tap c Short i...

Page 14: ...y damage NOTE The drain must be installed in accordance with any applicable local codes and regulations Make sure that the drain hose is not stretched pinched crushed or kinked The end of the drain hose should be located a minimum of 24 inches 61 cm and a maximum of 96 inches 244 cm above the bottom of the washer For best results locate the end of the drain hose no higher than 66 inches 168 cm abo...

Page 15: ...sher 1 Position the washer in its final location Take special care not to pinch strain or crush the water and drain hoses If you have a carpenter s level a you can use it to check that the washer is level The slope beneath the washer should not exceed 1 2 and all 4 leveling feet must rest firmly on the floor 2 Adjust the leveling feet on the pedestal washer Turn all 4 leveling feet in one directio...

Page 16: ...ea 3 Place the adhesive side c of the non skid pad on the floor It is most effective to install the non skid pads under the front leveling feet If it is hard to place the pads under the front leveling feet place them under the back leveling feet a This side up b Remove backing 4 Recheck the washer s levelness Push or rock the top edges of the washer gently to make sure the washer does not rock If ...

Page 17: ...ered detergent packs or tablet detergents in this washer as they contain too much detergent 3 Turn on the washer Press the Power button to turn on the washer 4 Select a cycle Press the cycle selector button The Normal cycle must be selected in order to change its default settings Pressing the Start Pause button without selecting a cycle immediately starts the Normal cycle with the default settings...

Page 18: ...fabrics with delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates Lint Type Some fabrics attract and bind lint to them while others give off lint in the laundry process Avoid mixing these lint collectors and lint producers in the same load Mixing these fabrics will result in pilling and linting on the lint collectors For example lint collector kn...

Page 19: ...ould be washed individually in the full size washer Small Items Do not wash a single small item Add enough similar items to the load to prevent an out of balance load Adding Cleaning Products About Detergent Use This washer is designed for use with only HE High Efficiency detergents HE detergents produce fewer suds dissolve more efficiently to improve washing and rinsing performance and help to ke...

Page 20: ...rs over the maximum fill line Doing so can cause them to dispense too early which can stain clothing Do not use liquid chlorine bleach or powdered bleach in the pedestal washer To bleach items use the full size washer and follow the instructions in the owner s manual included with that machine 3 Gently slide the drawer closed before starting the wash cycle NOTE Less detergent is required for light...

Page 21: ...o protect your clothing not all settings are available on all cycle selections c Option Buttons These buttons allow you to select additional cycle options Certain buttons also allow you to activate special functions by pressing and holding the button for 3 seconds d Start Pause Button Press and hold this button to start the selected cycle If the washer is running press this button to pause the cyc...

Page 22: ...nking c Drawer Lock Indicator This indicator lights up when the cycle starts and the drawer is locked The indicator light stays on until the cycle is paused stopped or has finished d Control Lock Indicator This indicator lights up when the control panel is locked L and the remaining wash time are displayed in turn on the time remaining display When this function is set all controls are disabled ex...

Page 23: ...ich could easily be damaged in a normal cycle This cycle is not for silk items 47 91 Hand Wash This cycle is for washing shrinkable woolen or hand washable items requiring delicate care Only wash woolen items that are labeled machine washable or hand washable 47 91 Rinse Spin Select this cycle to rinse and spin a load separately from a regular cycle This can be helpful in preventing fresh stains f...

Page 24: ...ren from changing cycles or operating this washer NOTE The function does not lock the door Once this function is set all buttons are locked except the Power button When the controls are locked CL and the remaining time are alternately shown on the display during the wash cycle Turning off the power will not reset this function You must deactivate this function before you can access any other optio...

Page 25: ...25 OPERATION ENGLISH To turn the sounds off completely repeatedly press and hold the button until OFF appears in the status display ...

Page 26: ...d appliance from the LG ThinQ application and connect it again This information is current at the time of publication The application is subject to change for product improvement purposes without notice to users Installing LG ThinQ App and Connecting an LG Appliance Models with QR Code Scan the QR code attached to the product using the camera or a QR code reader app on your smartphone Models witho...

Page 27: ... remotely You can also monitor your cycle operation so you know how much time is left in the cycle Using Remote Start 1 Put the clothes into the tub Add detergent and if desired fabric softener to the appropriate areas of the dispenser 2 Press the Power button 3 Press and hold the Rinse button for 3 seconds to enable the remote control function 4 Start a cycle from the LG ThinQ application on your...

Page 28: ...ATIONS TO THIS EQUIPMENT SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT Open Source Software Notice Information To obtain the source code that is contained in this product under GPL LGPL MPL and other open source licenses that have the obligation to disclose source code and to access all referred license terms copyright notices and other relevant documents please visit...

Page 29: ...for 3 seconds or longer while holding the smartphone mouthpiece to the Power button until the data transfer is complete Keep the smartphone in place until the data transfer has finished Time remaining for data transfer is displayed 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being tran...

Page 30: ...e lid open to dry the tub interior WARNING Make sure children and pets do not climb onto the drawer Engage the Child Lock feature if needed to prevent children from accidentally starting a wash cycle Cleaning the Exterior Proper care of your washer can extend its life Exterior Immediately wipe off any spills Wipe with a damp cloth Do not touch the surface or the display with sharp objects Cleaning...

Page 31: ...unning your next wash cycle Automatic Alert for Tub Clean When the power is on and the tcL message blinks on the display it means the washer drum needs cleaning Use the Tub Clean cycle to clean the washer drum The frequency of the automatic alert s appearance depends on how often the washer is used However the message will generally appear every one to two months Removing Mineral Buildup In areas ...

Page 32: ...ove foreign objects and soak the filters in white vinegar or a lime scale remover If using a lime scale remover follow the manufacturer s instructions Be careful not to damage the filters while cleaning them 6 Rinse filters thoroughly and press them back into place 7 Flush then reattach the water hoses Before reattaching the water inlet hoses flush them by running several gallons of water through ...

Page 33: ...ing enough to protect the washer from damage 8 Turn off the washer and unplug the power cord 9 Dry the drum interior with a soft cloth and close the lid 10 Store the washer in an upright position 11 Drain any water in dispenser compartments and let them dry 12 To remove the antifreeze from the washer after storage run the Rinse Spin cycle using detergent Do not add laundry to this cycle ...

Page 34: ...A Detergent The pedestal washer requires very little detergent Most normal loads only require 1 tsp 5 g of HE detergent Use a maximum of 2 tsp 10 g of HE detergent Do not use a full detergent pod Pour the detergent in the detergent dispenser some models or the manual measuring device dispenser provided with the machine Place the dispenser in the drum with the clothing before beginning the cycle If...

Page 35: ...d Water supply connected with leak limiting hoses The use of hoses designed to limit leaks is not recommended Leak limiting hoses can trip falsely and prevent the washer from filling OE WATER OUTLET ERROR Drain hose is kinked pinched or clogged Make sure that the drain hose is free of clogs or kinks and is not pinched behind or under the washer The end of the drain hose is more than 96 inches 2 4 ...

Page 36: ...tacked under a full size LG appliance Stacking switch is not working properly The stacking switch will not operate properly if the unit is stacked under a non LG appliance or an LG appliance manufactured before 2009 Ps VOLTAGE ABNORMALITY ERROR Abnormal voltage detected Unplug the power plug for a few minutes and plug it back in If the error recurs call for service Problem Possible Cause Solution ...

Page 37: ...r instructions on adding liquid fabric softener to the load To disable or enable the fabric softener alert press and hold Warm Water and Extra Rinse at the same time for three seconds Problem Possible Cause Solution Water Leaking Inlet hose connection is loose at faucet washer or Y connector Check hoses and Y connectors for leaks cracks and splits Check and tighten hose connections House drain pip...

Page 38: ...ary Washer will not operate Control panel has powered off due to inactivity This is normal Press the Power button to turn on the washer Washer is unplugged Make sure that the power cord is plugged securely into an electrical outlet Water supply is turned off Turn both hot and cold faucets fully on Controls are not set properly Make sure that the cycle was set correctly close the door and press the...

Page 39: ... pinched behind or under the washer The end of the drain hose is more than 96 inches 2 4 m above the bottom of the washer Move the end of the drain hose so that it is lower than 96 inches 2 4 m Problem Possible Cause Solution Wrinkling Washer is not unloaded promptly Always remove items from the washer as soon as the cycle is complete Washer is overloaded The washer can be fully loaded but the dru...

Page 40: ...he wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your Internet service provider or the router manufacturer The appliance and the...

Page 41: ...LITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY UNDER NO CIRCUMSTANCES SHALL LG OR ITS U S DISTRIBUTORS DEALERS BE LIABLE FOR ANY INDIRECT INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT LIMITATION LOST GOODWILL LOST REVENUES OR PROFITS WORK STOPPAGE IMPAIRMENT OF OTHER GOODS COST OF REMOVAL AND REI...

Page 42: ...aimer Products with original serial numbers that have been removed altered or cannot be readily determined at the discretion of LG Increases in utility costs and additional utility expenses in any way associated with the Product Any noises associated with normal operation Products used for other than normal and proper household use including without limitation commercial or industrial use or use i...

Page 43: ...ide except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide The arbitrator is bound by the terms of this provision Governing Law The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent w...

Page 44: ...nued and clicking on Find My Model Serial Number You may only opt out of the dispute resolution procedure in the manner described above that is by e mail or telephone no other form of notice will be effective to opt out of this dispute resolution procedure Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way and you will continue to enjoy ...

Page 45: ...REPRESENTATIONS SHALL BE BINDING ON LGECI LGECI DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT TO THE EXTENT THAT ANY WARRANTY OR CONDITION IS IMPLIED BY LAW IT IS LIMITED TO THE WARRANTY PERIOD SET OUT ABOVE UNDER NO CIRCUMSTANCES SHALL LGECI THE MANUFACTURER OR DISTRIBUTOR OF THE PRODUCT BE LIABLE FOR ANY INCIDEN...

Page 46: ...m defects in materials or workmanship and is reported to LGECI within one 1 week of delivery of the Products Damage or missing items to any display open box refurbished or discounted Product Refurbished Product or any Product sold As Is Where Is With all Faults or any similar disclaimer Products with original serial numbers that have been removed altered or cannot be readily determined at the disc...

Page 47: ...at law in your province or territory of jurisdiction as it relates to the claims at issue between you and LG Arbitration Rules and Procedures To begin arbitration of a claim either you or LG must make a written demand for arbitration The arbitration will be private and confidential and conducted on a simplified and expedited basis before a single arbitrator chosen by the parties under the provinci...

Page 48: ...itration Opt Out or ii calling 1 800 980 2973 You must include in the opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the serial number the serial number can be found i on the product or ii online by accessing https www lg com ca_en support repair service schedule repair and clicking on Find...

Page 49: ...49 Memo ...

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Page 51: ...51 Memo ...

Page 52: ...LG Customer Information Center Register your product Online www lg com For inquiries or comments visit www lg com or call 1 800 243 0000 U S A 1 888 542 2623 CANADA ...

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