LG TWC1409S2V Owner'S Manual Download Page 1

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OWNER'S MANUAL

WASHING

MACHINE

Before beginning installation, read these instructions carefully.

This will simplify installation and ensure that the product is

installed correctly and safely. Leave these instructions near the

product after installation for future reference.

EN ENGLISH

F4J7VS(P)(0~9)W/SD F4J8VS(P)(0~9)W/SD F4J7TS(P)(0~9)W/SD F4J8TS(P)(0~9)W/SD

TWC1409S2W TWC1409S2V

MFL70561434

Rev.01_021319

Summary of Contents for TWC1409S2V

Page 1: ...on and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH F4J7VS P 0 9 W SD F4J8VS P 0 9 W SD F4J7TS P 0 9 W SD F4J8TS P 0 9 W SD TWC1409S2W TWC1409S2V MFL70561434 Rev 01_021319 Copyright 2018 2019 LG Electronics Inc All Rights Reserved ...

Page 2: ...rs Suspended Floors 13 Leveling the Appliance 14 Connecting the Water Supply Hose 14 Installing the Drain Hose 17 OPERATION 18 Using the Washing Machine 18 Sorting Laundry 19 Adding Cleaning Products 20 Control Panel 23 Programme Table 24 Option Programme 28 SMART FUNCTIONS 31 Using LG SmartThinQ Application 31 Using Smart Diagnosis 34 MAINTENANCE 35 Cleaning Your Washing Machine 35 Cleaning the W...

Page 3: ...AUTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includi...

Page 4: ...tempt to operate the appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering ...

Page 5: ...es Improper connection of the equipment grounding conductor can result in risk of electric shock Check with a qualified electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Do not lay the appliance complete...

Page 6: ...overs oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cooking oil acetone alcohol etc Improper use can cause fire or explosion Never reach into the appliance while it is operating Wait until the drum has completely stopped In case of flood disconnect the power plug and contact the LG Electronics customer information centre Do not push down ...

Page 7: ...oisture and dust Disconnect the appliance from the power supply before cleaning the appliance Setting the controls to the OFF or stand by position does not disconnect this appliance from the power supply Do not spray water inside or outside the appliance to clean it Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the socket outl...

Page 8: ...potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest authoris...

Page 9: ...ain pump filter Cover cap Location may vary depending on products Adjustable feet 1 2 3 4 5 6 7 8 9 10 11 Accessories Cold supply hose 1 EA Option Hot 1 EA Spanner Caps for covering transit bolt holes Optional Anti slip sheets 2 EA Optional Elbow bracket for securing drain hose Optional Tie strap Optional ...

Page 10: ...wer Supply 220 240 V 50 Hz Size 600 mm W x 560 mm D x 850 mm H Product Weight 76 kg Permissible Water pressure 0 1 1 0 MPa 1 0 10 0 kgf cm Appearance and specifications may change without notice to improve the quality of the product No further backflow protection required for connection to the water supply ...

Page 11: ...e appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for an engineer in the event of a breakdown With the appliance installed adjust all four feet using the transit bolt spanner provided t...

Page 12: ...transit bolts use the spanner included to fully loosen all transit bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out Transit bolt Retainer 3 Install the hole caps Locate the hole caps included in the accessory pack or attached on the back Cap NOTE Save the bolt assemblies for future use To prevent damage to internal components Do not...

Page 13: ...level the appliance again NOTE You can obtain anti slip sheets from the LG Service Centre Wooden Floors Suspended Floors Wooden floors are particularly susceptible to vibration To prevent vibration we recommend you place rubber cups at least 15 mm thick of the each foot of the appliance secured to at least two floor beams with screws Rubber Cup If possible install the appliance in one of the corne...

Page 14: ... diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off Connecting the Water Supply Hose Water pressure must be between 0 1 MPa and 1 0 MPa 1 0 10 0 kgf cm2 Do not strip or crossthread when connectin...

Page 15: ...tap is too large to fit the adapter Guide plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Supply hose Connecting One Touch Type Hose to Tap Witho...

Page 16: ...ap to flush out foreign substances dirt sand sawdust and etc in the water lines Let the water drain into a bucket and check the water temperature Connecting Hose to Appliance Attach the hot water line to the hot water supply on the back of the washer Attach the cold water line to the cold water supply on the back of the washer Cold water supply Hot water supply optional NOTE After completing conne...

Page 17: ...rotect the floor from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise max 100 cm 100 cm 145 cm 105 cm When installing the drain hose to a sink secure it tightly with string Securing the drain hose correctly will protect the floor from damage due to water leakage max 100 cm max 100 cm Laundry tub Hose retainer Tie stra...

Page 18: ... washing drum evenly Add the proper amount of detergent to the detergent dispenser drawer If desired add bleach or fabric softener to the appropriate areas of the dispenser 3 Turn on the washing machine Press the Power button to turn on the washing machine 4 Choose the desired washing cycle Press the programme button repeatedly or turn the cycle selector knob until the desired cycle is selected Pr...

Page 19: ...ss Delicate Hand wash Do not wash 2 Sorting laundry To get the best results sort clothes into loads that can be washed with the same wash cycle Different fabrics need to be washed at varying temperatures and spin speeds Always sort dark colours from pale colours and whites Wash separately as dye and lint transfer can occur causing discolouration of white and pale garments If possible do not wash h...

Page 20: ...our soiling of the fabric and washing temperature If too much detergent is used too many suds can occur and this will result in poor washing results or cause heavy load to the motor If you wish to use liquid detergent follow the guidelines provided by the detergent manufacturer You can pour liquid detergent directly into the main detergent drawer if you are starting the cycle immediately Do not us...

Page 21: ...spensing of the fabric softener which may stain clothes Close the dispenser drawer slowly Do not leave the fabric softener in the detergent drawer for more than 2 days Fabric softener may harden Softener will automatically be added during the last rinse cycle Do not open the drawer when water is being supplied Solvents benzene etc must not be used NOTE Do not pour fabric softener directly on the c...

Page 22: ...22 EN Using Tablet 1 Open the door and put tablets into the drum 2 Load the laundry into the drum and close the door ...

Page 23: ...ault settings in the display will illuminate The display shows estimate time remaining While the size of the load is being calculated automatically blinking or Detecting appears The RPM may differ depending on the models 1 2 3 Programme Knob Programmes are available according to the laundry type The lamp will light up to indicate the selected programme Options This allows you to select an addition...

Page 24: ...ious kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains 40 C Cold to 40 C Allergy Care Helps to remove allergens such as house mites pollen and cat fur Cotton underwear pillow covers bed sheets baby wear 60 C 60 C to 95 C Duvet For large items such as bed covers pillows sofa covers etc Cotton bedding except special garments delicates wool silk etc wi...

Page 25: ...aundry which is lightly soiled fast CAUTION Use less than 20g of detergent for 2 0kg load otherwise detergent may remain on the clothes 20 C 20 C to 40 C 2 0 kg Gentle Care For hand and machine washable delicate clothes such as washable wool lingerie dresses etc Use detergent for machine washable woolens Wool hand washable clothes delicate easily damaged laundry 20 C Cold to 30 C 1 5 kg Stain Care...

Page 26: ...ive Pre Wash Steam Steam Softener Delay End Rinse Cotton Cotton Mix Easy Care Duvet Allergy Care Steam Refresh Sports Wear Gentle Care Delicate Stain Care Silent Wash Speed 14 This option is automatically included in the cycle and can not be deleted ...

Page 27: ...rating Data Programme Max RPM Cotton 1400 Cotton 1400 Mix 1400 Easy Care 1000 Duvet 1000 Allergy Care 1400 Steam Refresh Sports Wear 800 Gentle Care 800 Delicate 800 Stain Care 1400 Silent Wash 1000 Speed 14 800 ...

Page 28: ...ng programme 3 Press the Turbo Wash and Steam button for three seconds 4 Press the Start Pause button Steam Optional Steam Wash features enhanced washing performance with low energy consumption Steam Softener sprays steam after a spinning cycle to reduce creases and make the laundry fluffy 1 Press the Power button 2 For Steam option select steam programmes For Steam Softener option select Cotton o...

Page 29: ...ess the Start Pause button NOTE When you select No it will still rotate for a short time to drain quickly Rinse Rinse Add rinse once Add Item Laundry can be added or removed after the washing programme is started 1 Press the Add Item button when the LED is turned on 2 Add or remove laundry 3 Close the door and Press the Start Pause button NOTE For safety reasons the door remains locked when the wa...

Page 30: ...lock function You must deactivate child lock before you can access any other functions Unlocking the Control Panel Press and hold the Child Lock button for 3 seconds A beeper will sound and the remaining time for the current programme will reappear on the display Beep On Off 1 Press the Power button 2 Press the Start Pause button 3 Press and hold the Temp and Spin button simultaneously for 3 secon...

Page 31: ...network connection If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding...

Page 32: ...trol Tub Clean Coach This function shows how many cycles remain before It is time to run the Tub Clean cycle Energy Monitoring Check the energy consupmtion of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Various functions are available Push Alert Turn ...

Page 33: ... to the appliance Only one cycle can be stored on the appliance at a time Once cycle download is completed in the appliance the product keeps the downloaded cycle until a new cycle is downloaded Wireless LAN Module Specifications Model LCW 004 Frequency Range 2412 2472 MHz Output Power Max IEEE 802 11b 17 82 dBm IEEE 802 11g 17 72 dBm IEEE 802 11n 16 61 dBm Standby power consumption 0 5 W Network ...

Page 34: ... 2 When instructed to do so by the call centre place the mouthpiece of your phone close to the Power button Max 10 mm 3 Press and hold the Temp button for three seconds while holding the phone mouthpiece to the icon or Power button 4 Keep the phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones ...

Page 35: ...t press the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean programme once a month or more often if needed to r...

Page 36: ...ying or opening the door in an emergency 1 Open the cover cap and pull out the hose 2 Unplug the drain plug and open the filter by turning it to the left 1 2 Container to collect the drained water 3 Remove any extraneous matter from the pump filter 4 After cleaning turn the pump filter and insert the drain plug 5 Close the cover cap CAUTION First drain using the drain hose and then open the pump f...

Page 37: ...inserts to the proper compartments and replace the drawer Tub Clean Optional Tub Clean is a special programme to clean the inside of the washing machine A higher water level is used in this programme at higher spin speed Perform this programme regularly 1 Remove any clothing or items from the washing machine and close the door 2 Open the dispenser drawer and add anti limescale e g Calgon to the ma...

Page 38: ...ide the hose completely Drain hose CAUTION When the drain hose is installed in a curved shape the inner hose may freeze After closing the tap disconnect the cold supply hose from the tap and remove water while keeping the hose facing downwards Supply hose Check for Freezing If water does not drain when opening the hose plug used for removal of residual water check the drainage unit Drain plug Cove...

Page 39: ...ce is not melted completely Wait more When water is removed completely from the drum close the hose plug used for removal of residual water choose a washing programme and press the Start Pause button Drain hose Detergent drawer NOTE Check that water is coming into the detergent drawer while rinsing and water is draining through the drain hose while spinning When water supply problems occur take th...

Page 40: ... tub support been removed If not removed during installation refer to Installation guide for removing transit bolts Are all the feet resting firmly on the ground Make sure the washing machine is level and tighten the lock nuts up towards the base of the appliance Have you ever laid down the appliance when moving or installing it Please contact the customer information center Water leaks Supply hos...

Page 41: ...st be locked before spin can be achieved Add 1 or 2 similar items to help balance the load Rearrange load to allow proper spinning Door does not open Once washing machine has started the door cannot be opened for safety reasons Check if the Door Lock icon is illuminated You can safely open the door after the Door Lock icon turns off Wash cycle time delayed If an imbalance is detected or if the sud...

Page 42: ...ticking to the heater Dryer model only This is not a malfunction A particular odor can occur from drying wet clothes with hot air Dryer model only The odor will disappear after a short while Your home appliance and smartphone is not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove...

Page 43: ...on the model Use the aqua stop supply hose Load is too small Add 1 or 2 similar items to help balance the load Load is out of balance Add 1 or 2 similar items to help balance the load The appliance has an imbalance detection and correction system If individual heavy articles are loaded e g bath mat bath robe etc this system may stop spinning or even interrupt the spin cycle altogether Rearrange lo...

Page 44: ...r overfills due to the faulty water valve Close the water tap Unplug the power plug Call for service Malfunction of water level sensor Close the water tap Unplug the power plug Call for service Over load in motor Allow the washing machine to stand for 30 minutes to allow the motor to cool then restart the cycle Is supply drain hose or drain pump frozen Supply warm water into the drum and unfreeze ...

Page 45: ...ng codes commercial or industrial use or use of accessories components or consumable cleaning products that are not approved by LG Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of your product unless such damage results from defects in materials or workmanship Damage or missing items to any display open box discounted or refurbished ...

Page 46: ...not coming because water inlet valve filters are clogged or water supply hoses are kinked Inlet Filter Clean the inlet valve filter or reinstall the water supply hoses Water is not coming because too much detergent use Dispenser Clean the detergent disperser drawer Laundry is hot or warm after finished washing because the supply hoses are installed in reverse Cold Water supply Hot Water supply Col...

Page 47: ...ps to deliver pick up install the product or for instruction on product use The removal and reinstallation of the product Level The warranty covers manufacturing defects only Service resulting from improper Installation is not covered If all screws are not installed properly it may cause excessive vibration Pedestal model only Install 4 screws at each corner Total 16EA Water hammering banging nois...

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