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43

EN

Symptoms

Reason

Solution

UE rebalancing operation is not 

successful.

 

The automatic attempt to rebalance 

the load was not successful. The 

cycle has been paused to allow the 

load to be manually adjusted.

The load is too small.

 

Add more items to allow the washing 

machine to balance the loads.

Heavy articles are mixed with 

lighter items.

 

Wash articles of somewhat similar 

weight.

The load is out of balance.

 

Manually redistribute the load if 

articles have become tangled.

Control error.

 

Unplug the washing machine and 

wait 60 seconds. Reconnect power 

and try again. If the error code is not 

released, call for service.

Water level is too high due to a 

faulty water valve.

 

Close the water taps, unplug the 

washing machine, and call for 

service.

The water level sensor is not 

working correctly.

 

Close the water taps, unplug the 

washing machine, and call for 

service.

A motor error has occurred.

 

Allow the washing machine to stand 

for 30 minutes and then restart the 

cycle. If the error code is not 

released, call for service.

Clutch error.

 

Unplug the washing machine and 

call for service.

Tub clean Alarm.

 

Run the 

Tub Clean

 programme.

Sensor for cloth-sensing is 

defective.

 

Manually redistribute the load if 

articles have become tangled.

Motor’s revolution is too low.

 

Unplug the washing machine and 

wait 60 seconds. Reconnect power 

and try again.

Contact-point of Connector is 

defective.
CL is not an error. This prevents 

children from changing cycles or 

operating the appliance.

 

To deactivate, press the 

Water Level

 

and 

Spin

 buttons simultaneously for 

3 seconds.

Summary of Contents for THD18STB

Page 1: ...tions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference EN ENGLISH THD18STB MFL69663434 Rev 00_110518 Copyright 2018 LG Electronics Inc All Rights Reserved ...

Page 2: ......

Page 3: ...ing the Appliance 18 Assembling the Anti Rat Cover Optional 18 OPERATION 19 Using the Appliance 19 Sorting Laundry 20 Adding Cleaning Products 21 Control Panel 23 Washing Programme 24 Option Programme 26 Manual Washing 28 Special Functions 29 SMART FUNCTIONS 30 Using LG SmartThinQ Application 30 Using Smart Diagnosis 33 MAINTENANCE 34 Cleaning Your Washing Machine 34 Cleaning the Water Inlet Filte...

Page 4: ...TION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons including...

Page 5: ...lace Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatures below freezing Ventilation openings must not be obstructed by a carpet Do not plug the appliance into multiple socket outlets or extension power cable This appliance must be grounded In the event of malfunction or breakdown groundi...

Page 6: ...or crawl inside the appliance causing damage or injury Use new hose or hose set supplied with the appliance Reusing old hoses can cause a water leak and subsequent property damage Turn off water taps to relieve pressure on hoses and valves and to minimize leakage if a break or rupture should occur Check the condition of the fill hoses they may need replacement after 5 years Never reach into the ap...

Page 7: ...ter thawing Keep all washing detergents softener and bleach away from children Do not touch the power plug or the appliance controls with wet hands Do not bend the power cable excessively or place a heavy object on it Do not put your hand foot or anything under the washing machine while the washing machine is in operation The hands shall not be inserted into running water extracting drum Make sure...

Page 8: ...g any electrical appliance which is connected to the HOT water system This simple procedure will allow any built up hydrogen gas to escape Since the gas is flammable do not smoke or use an open flame or appliance during this process Maintenance Remove the power plug when you clean the appliance Securely plug the power plug in the socket outlet after completely removing any moisture and dust Do not...

Page 9: ...Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside For One Valve Model Do not connect to hot water supply ...

Page 10: ...eant for re sale to any unauthorized agencies scrap dealer kabariwalah c The product is not meant for mixing into household waste stream d Do not keep any replaced spare part s from the product in exposed area Any disposal through unauthorized agencies person will attract action under Environment Protection Act 1986 This product is complied with the requirement of Hazardous Substances as specified...

Page 11: ... Feet Drain hose Water Supply Hose Lint Filter 1 2 3 4 5 6 7 8 9 Appearance and specifications may change without notice to improve the quality of the product Accessories or or or Tie strap Optional 2 water supply hoses Hot Optional Cold Drain hose Anti rat cover Optional Screw for Anti rat cover Optional ...

Page 12: ...ply 220 240 V 50 Hz Size 632 mm W x 670 mm D x 1020 mm H Product Weight 50 kg Allowable water pressure 30 800 kPa Max Watt 1500 1800 W Max capacity 18 kg Appearance and specifications may change without notice to improve the quality of the product ...

Page 13: ...h aluminum foil on the side facing the cooker or stove must be inserted between the two appliances Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for an engineer in ...

Page 14: ...ompression device should be installed Periodically check the condition of the hose and replace the hose if necessary Checking the Rubber Seal on the Supply Hose Two rubber seals are supplied with the water supply hoses They are used for preventing water leaks Make sure the connection to taps is sufficiently tight Hose connector Rubber seal Hose connector Rubber seal Connecting Hose to Water Tap Co...

Page 15: ...ws Ring plate 2 Remove the guide plate if the tap is too large to fit the adapter Guide plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws and the adapter ring plate 4 Pull the connector latch plate down push the supply hose onto the adapter and release the connector latch plate Make sure the adapter locks into plac...

Page 16: ...stalling the Drain Hose Before connecting the drain hose check your drain hose model and choose the correct instruction Pump Model The drain hose should not be placed higher than 120 cm above the floor Water in the washing machine may not drain or may drain slowly Securing the drain hose correctly will protect the floor from damage due to water leakage If the drain hose is too long do not force it...

Page 17: ... hose and change the direction Repeat Step 1 Positioning the Drain Hose The length of the drain hose should not exceed 3 m Do not place the drain hose on a threshhold of 6 cm or more max 6 cm max 3 m Make sure the drain hose is not kinked The outlet of the drain hose should not be submerged in water Make sure the drain hose is not kinked ...

Page 18: ...n pushing the machine top plate diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance If the washing machine is installed on a raised platform it must be securely fastened in order to eliminate the risk of falling off If the washing machine is installed on a uneven weak or tilted floor causing excessive vibration spin failure or...

Page 19: ...ropriate areas of the dispenser 3 Turn on the washing machine Press the POWER button to turn on the washing machine 4 Choose the desired wash programme Press the Program button repeatedly until the desired programme is selected 5 Begin programme Press the START PAUSE button to begin the programme The washing machine will agitate briefly without water to measure the weight of the load If the START ...

Page 20: ...ng before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an unbalanced load Add one or two similar items Check all pockets to make sure that they are empty Items such as nails hair clips matches pens coins and keys can damage both your washing machine and your clothes Close ...

Page 21: ...powdered detergents for all types of fabric Powdered detergents for delicate fabric Liquid detergents for all types of fabric or designated detergents only for wool For better washing performance and whitening use detergent with the general powdered bleach Detergent is flushed from the dispenser at the beginning of the cycle Dilute liquid detergent with water and pour into the drum start the cycle...

Page 22: ...ener directly on the clothes Adding Liquid Bleach Check clothing care label for special instructions and separate the laundry to be bleached Dilute liquid chlorine bleach Measure the recommended amount of liquid bleach carefully following instructions on the bottle Before starting the washing machine pour the measured amount of bleach directly into the bleach dispenser Avoid splashing or overfilli...

Page 23: ...ere are additional laundry to put in press START PAUSE to unlock Press START PAUSE button again to resume operation 1 2 Program Button Programmes are available according to laundry type Lamp will light up to indicate the selected programme Option Button Press buttons to select the desired options Display The display shows the settings estimated time remaining options and status messages When the p...

Page 24: ...eating time lengthens While heating there might be water drops at the glass of the door due to humidity differences Wipe it after laundry as this is normal phenomenon Be careful as the exterior of the machine is hot by heating Allergy Care This programme is a powerful high temperature programme designed specifically to reduce certain allergens Stains that can be easily removed with this programme ...

Page 25: ...hes that are easily inflated It might cause damage to laundry and machine parts if inflated Regardless of its size we recommend to wash one by one If two bedclothes with different materials are washed at a time it might cause abnormal spin dry due to imbalance NOTE How to put a blanket into the drum Below this line Delicates Use this programme to wash delicate fabrics such as lingerie and woolens ...

Page 26: ... times and or wash actions Press the Wash button until the desired wash level is selected Rinse Press the Rinse button to change the number of rinses Intensive Rinse Use Intensive Rinse to remove detergents more effectively Press the Rinse button to start Intensive Rinse time time times times times times times times times times time Spin Press the Spin button to change spin strength Press START PA...

Page 27: ...ress the POWER button to turn off and on power Buzzer 1 Press the POWER button 2 Select a washing programme 3 Press the Buzzer button to set the Buzzer function 4 Press the START PAUSE button NOTE Once the Buzzer function is set the setting is memorized even after the power is turned off If you want to turn the Buzzer off simply repeat this process Turbo WashTM Press the Turbo WashTM button to sav...

Page 28: ...and Spin are automatically selected 4 Press the Rinse and Spin buttons to adjust the number of rinses and spin times Press the Rinse button to adjust the number of rinses Press the Rinse and Spin buttons until the rinse and spin functions are canceled 5 Press the START PAUSE button NOTE When a Wash Wash Rinse or Rinse only option is selected the water will not be drained out after the wash is comp...

Page 29: ...ng time are alternatively shown on the display while they are locked When the Child Lock is set all buttons are locked except the POWER button NOTE Turning off the power will not reset the child lock function You must deactivate child lock before you can access any other functions Unlocking the Control Panel Press and hold the Water Level and Spin buttons simultaneously for 3 seconds A beeper will...

Page 30: ...network connection If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the Internet service provider The surrounding...

Page 31: ...lean cycle Energy Monitoring Check the energy consupmtion of the recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Various functions are available Push Alert Turn on the Push Alerts to receive appliance status notifications The notifications are triggered even ...

Page 32: ... appliance Only one cycle can be stored on the appliance at a time Once cycle download is completed in the appliance the product keeps the downloaded cycle until a new cycle is downloaded Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source...

Page 33: ...Keep the phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones are being transmitted If the call centre agent is not able to get an accurate recording of the data you may be asked to try again 5 Once the countdown is over and the tones have stopped resume your conversation with the call centre ag...

Page 34: ...y spills Wipe with a damp cloth Do not press the surface or the display with sharp objects Dispenser Drawer Detergent and fabric softener may build up in the dispenser drawer Remove the drawer and inserts and check for buildup once or twice a month Tub Clean Tub Clean is a special cycle to clean the inside of the washing machine Perform this cycle regularly 1 Remove any clothing or items from the ...

Page 35: ...using a hard bristle brush Cleaning the Drain Pump Filter Optional The drain filter collects threads and small objects left in the laundry Check regularly that the filter is clean to ensure smooth running of your washing machine Empty all the water from the tub by running a spin only cycle for a few minutes then unplug the machine off from the power outlet socket 1 Turn the cap on the rear of the ...

Page 36: ...a hot water cloth Take out supply hose and immerse in warm water below 50 60 C 50 60 C Cleaning the Lint Filter some models only The filter is an important part for an efficient washing performance result so it needs special care from you It is recommended that the filter be cleaned regularly CAUTION Clean the lint filter after at least 2 3 washes Do not drop the filter on the floor Be careful not...

Page 37: ...of the filter into the wash drum and press down then press the top part into position until you hear a click sound Type 2 1 Push in on both sides of the release tabs of the filter cover and the filter cap forward 2 Open the lid remove the lint and then wash out 3 Close the lid and then insert the lower part of the filter into the housing guide and press the top part into position until you hear a ...

Page 38: ... be out of balance Pause the cycle and redistribute the load after the door unlocks Vibrating noise Packaging materials were not removed Remove packing materials Wash load may be unevenly distributed in the drum Pause the cycle and redistribute the load after the door unlocks Not all leveling feet are resting firmly and evenly on the floor See Leveling the Appliance in the Installation section Flo...

Page 39: ...ine Check hoses for leaks cracks and splits Tighten hose connections House drain pipes are clogged The washing machine pumps out water very rapidly Check for water backing up out of the drain pipe during drain If water is seen coming out of the drain check for proper drain hose installation and check for restrictions in the drain Contact a plumber to repair drain pipe Drain hose has come out of dr...

Page 40: ...anch circuit The washing machine will resume the cycle where it stopped once power is restored Control needs to be reset Press the POWER button then reselect the desired cycle and press the START PAUSE button Start Pause was not pressed after a cycle was set Press the POWER button then reselect the desired cycle and press the START PAUSE button The washing machine will shut off if the START PAUSE ...

Page 41: ...is complete Washing machine overloaded The washing machine can be fully loaded but the drum should not be tightly packed with items The door of the washing machine should close easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Incomplete or no dispensing of detergent Too much detergent used Follow the guidelines provi...

Page 42: ...d or crushed Straighten the hose s Water inlet filters are clogged Clean the inlet filters Water supply pressure to tap or house is too low Contact a plumber to have the water lines repaired Water supply connected with leaklimiting hoses Do not use leak limiting hoses Foreign objects such as coins pins clips etc caught between the wash plate and the inner basket Turn off the washing machine and th...

Page 43: ...lose the water taps unplug the washing machine and call for service The water level sensor is not working correctly Close the water taps unplug the washing machine and call for service A motor error has occurred Allow the washing machine to stand for 30 minutes and then restart the cycle If the error code is not released call for service Clutch error Unplug the washing machine and call for service...

Page 44: ...ories components or consumable cleaning products that are not approved by LG Damage caused by transportation and handling including scratches dents chips and or other damage to the finish of your product unless such damage results from defects in materials or workmanship and is reported within one 1 week of delivery Damage or missing items to any display open box discounted or refurbished Product ...

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