Making Connections
Global Services
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Global Services
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can
make phone calls and use wireless data services around the globe on compatible CDMA and
GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from
Activate Sprint Worldwide Service on Your
Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
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Chat with or email an international support rep by visiting
– or –
Call Sprint Worldwide Customer support at
1-888-226-7212
.
Your Phone’s SIM Card for International GSM
Roaming
Your phone comes with a preinstalled SIM (Subscriber Identity Module) card to support roaming on
compatible GSM networks.
Note
: Your SIM card should be preinstalled. If you need to reinstall your SIM card, follow the
instructions below.
Note
: The SIM card included with your phone contains information specific to your phone and
should be retained for use on GSM networks.
Insert a SIM Card
Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a
SIM card.
1. Gently insert the ejection pin into the hole on the card tray and then pull out the ejected tray. (See
.)
2. Insert the SIM card.
l
Insert gently with gold IC chip facing downward.
3. Insert the card tray back into the slot.