LG Q7+, User Manual

Page: 165 / 166

LIMITED WARRANTY - USA 164
Hearings and Location. If your claim is for $25,000 or less, you may choose to
have the arbitration conducted solely on the basis of (1) documents submitted to
the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing
will be determined by the AAA Rules. Any in-person arbitration hearings will be held
at a location within the federal judicial district in which you reside unless we both
agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out,
neither you nor LG can require the other to participate in an arbitration proceeding.
To opt out, you must send notice to LG no later than 30 calendar days from the
date of the first consumer purchaser’s purchase of the product by either: (i) sending
an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii)
calling 1-800-980-2973. You must include in the opt out e-mail or provide by
telephone: (a) your name and address; (b) the date on which the product was
purchased; (c) the product model name or model number; and (d) the IMEI or MEID
or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i)
on the product box; (ii) on a label on the back of the product beneath the battery,
if the battery is removable; or (iii) from the settings menu via the following path:
Settings General About phone Status ).
You may only opt out of the dispute resolution procedure in the manner described
above (that is, by e-mail or telephone); no other form of notice will be effective to
opt out of this dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any way, and
you will continue to enjoy the full benefits of the Limited Warranty. If you keep
this product and do not opt out, then you accept all terms and conditions of the
arbitration provision described above.