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MS- E10 User Guide

Due to our policy of continuous product innovation, some specifications may change without notification.

©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp. 41

PlatformServices items of interest for device commissioning

For any QNX-based Niagara 4.7 or later MultiSITE E10, the following child platform services in the station’s PlatformServices are

of chief importance when commissioning a new controller.

•

CertManagerService — For management of PKI certificate “stores” and/or allowed host exceptions, used in certificate-

based SSL (TLS) connections between the station/platform and other hosts. For details, see the

Niagara Station

Security Guide

.

Also, you may wish to review the parent container’s PlatformServices properties and adjust, if needed.

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Summary of Contents for niagara4 MultiSITE Edge 10

Page 1: ...Model number PBASE10 MultiSITE Edge 10 User Guide ...

Page 2: ...ructions included in this manual must be followed to prevent product malfunction property damage injury or death to the user or other people Incorrect operation due to ignoring any instructions will cause harm or damage For more technical materials such as submittals engineering databooks and catalogs visit www lghvac com For continual product development LG Electronics U S A Inc reserves the righ...

Page 3: ...updating licenses fromfiles 24 Setting the enabled runtime profiles 26 Specifying a station database to install 27 Install upgrade core software 30 TCP IP configuration 31 Configuring system passphrase 34 Remove default platform user account 35 Configuring additional platform daemon users 37 Reviewing and finishing the Commissioning Wizard 38 Chapter 4 Platform services station and administration ...

Page 4: ...ecifications may change without notification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 4 Chapter 6 Reference information 61 Reviewing TCP IP changes history 61 Recovering factory defaults 62 System shell 64 Index 71 ...

Page 5: ...product specifications can be found by contacting our corporate headquarters Richmond Virginia Trademark notice BACnet and ASHRAE are registered trademarks of American Society of Heating Refrigerating and Air Conditioning Engineers Microsoft Excel Internet Explorer Windows Windows Vista Windows Server and SQL Server are registered trademarks of Microsoft Corporation Oracle and Java are registered ...

Page 6: ...e most of the information in this book readers should have some training or previous experience with Niagara 4 software as well as experience working with JACE network controllers Document Content This document describes the initial Niagara 4 software installation and configuration for a QNX based controller using Workbench versions Niagara 4 7 and later For physical mounting and wiring details fo...

Page 7: ...s Using these views individually may be useful after commissioning thedevice For more details see the Niagara Platform Guide Always use the Commissioning Wizard to commission a new MS E10 device for Niagara as well as to upgrade any controller from one Niagara point release to another Make sure that a license file is available In Niagara 4 8 and later there is added support for the IEEE 802 1X wir...

Page 8: ...o ships with a default NiagaraStation pre installed By default the network configuration for the station is set to the daisy chain mode The default station name is a combination of the controller model and the unique hostid For example Edge10_3F88_5ACB_C28A The default station includes the EdgeIoNetwork already installed to access the physical I Os The default station credentials are Username admi...

Page 9: ...d a Maintains the factory shippedstate 2 MS E10 device power ups with the Ethernet cable connected and DHCP server on the network a The device obtains an IP address from the DHCP server b Fallback mechanism isdisabled 3 MS E10 device power ups with Ethernet cable connected and no DHCP server or DHCP fails a Apply fallback staticIP b Fallback mechanism disabled IO Points The MultiSITE E10 device is...

Page 10: ...will be applied during the devices boot sequence This value will be applied to points in less than 20 seconds of a reset or power cycle This default value is stored in a writeable proxy Fallback property The fallback value can be set in the Edge Io Point Manager via the Add Edit windows Similarly a set operation on the proxy point will also set the fallback value MS E10 security considerations The...

Page 11: ...when synchronizing the system clock with an NTP service it is important to make sure that the selected NTP service is a trusted source For more information related to source integrity see Security precautions in the Niagara Station Security Guide Good network configuration measures in place MS E10 devices could be put in a network without good network configuration measures in place There are a nu...

Page 12: ...t it from the POE network segment and cycle power to the unit Provide connectivity This section provides an overview of several common connectivity options and indicates which setup options should be used MS E10 devices can be connected to each other and to other Ethernet devices in a variety of different ways Depending on how the controllers are connected the controllers will need to be configure...

Page 13: ...ronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 13 Star In this configuration each MS E10 device is connected to a central switch by a single Ethernet cable connected to its primary Ethernet port This is what is commonly known as a home run deployment Figure 2 Star networktopology ...

Page 14: ... trademark of LG Corp 14 Daisy chain In this configuration the MS E10 devices are connected to each other with the primary Ethernet port on one device connected to the secondary Ethernet port on another The first device in the chain is directly connected to a central switch via its primary port and the last device in the chain has no connection to its secondary port Figure 3 Daisy chain networktop...

Page 15: ...ology except that the last controller in the chain is connected by its secondary port back into the same switch as the first controller RSTP is used to prevent packet storms i e excessive traffic due to the connection loop Figure 4 Ring network topology These basic topologies can be combined as necessary to construct larger networks of controllers For example multiple sets of daisy chained control...

Page 16: ...ork to which the primary port of the JACE is connected When connected to the secondary port the JACEs are not directly reachable from the main network and Niagara Network provisioning running on the JACE station must be used to setup and manage the controllers Note that prior to connecting JACEs to the secondary port of the JACE you must either preconfigure the devices with static IP addresses or ...

Page 17: ...ub or switch Preparing for new device commissioning To prepare for new E10 device commissioning perform the following steps Prerequisites Niagara 4 7 or laterWorkbench Step 1 Ifnot alreadyinstalled installthe Niagara 4 7 orlater softwareon yourPC includingits permanent license Step 2 Typically the license file for the MS E10 device already resides on the licensing server where if you have Internet...

Page 18: ...dichip com and other sites For this initial connection to a factory shipped MS E10 device configure your PC s NIC to use an IP address in the same subnet as the MS E10 device as well as a matching subnet mask Set the IP address in the range 192 168 1 1 to 192 168 1 254 with a subnet mask of 255 255 0 0 Note Do not assign your PC the identical IP address as the MS E10 device s factory assigned IP a...

Page 19: ...ting to a remote platform it launches the Change Platform Defaults Wizard shown here which forces you to change the factory defaults prior to completing the platform connection Figure 5 Change Platform Defaults Wizard If this wizard does not display the platform connection completes a If the Change Platform Defaults Wizard displays click Next to stepthrough creating asystempassphrase creatinga new...

Page 20: ...ification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 20 On completion the platform opens in the Nav tree and its Nav Container View displays in the view pane Figure 7 Nav tree After you open the platform connection you can run the Commissioning Wizard ...

Page 21: ...e core software TCP IP configuration Configuring system passphrase Remove default platform useraccount Configuring additional platform daemonusers Reviewing and finishing the CommissioningWizard As shown below the Commissioning Wizard is a right click option on any connected MS E10 platform in the Nav tree You can also launch the wizard from the Platform Administration view Figure 8 Commissioning ...

Page 22: ...es a summary for you to review Starting the Commissioning Wizard The Commissioning Wizard runs a series of steps to guide you through all the needed information Prerequisites In Workbench on your PC open a platform connection to the MS E10 device Step 1 In the Nav tree right click Platform Commissioning Wizard The dialog box Commissioning for IP address displays with default selections for a new M...

Page 23: ...arefromdistributionfiles Preselectedand read onlyforany new unit Sync with my local system date and time Preselected in most cases new MS E10 device for example where controller time may greatly differ from actualtime Configure TCP IP network settings Recommended Remove platform default user account Preselected and read only for a new unit You cannot commission a unit with the factory default plat...

Page 24: ...om the license server Step 2 Workbench silently searches the licensing server locates the license s and the wizard advances to the next step Note If the license server option shown above does not appear Workbench has not detected Internet connectivity and so cannot contact thelicensing server Inthis case you can either If you already have a license for this MS E10 device in your local license data...

Page 25: ...ed instead Figure 12 Select File dialog box Ifyouseethelicenseyouneed clicktoselect Ifotherlicensesare alsoneeded youcanselect multiples by holding down the Ctrl key while you click If a license is not listed navigate to its location using the left pane folder tree controls and click the license to select it Note Thelicensingtoolprevents selection ofa wronglicense differenthostid toinstallin the M...

Page 26: ...n also change the enabled runtime profiles working from the Platform Administration view For details see the Niagara Platform Guide At the Enabled Runtime Profiles step Step 1 Click all module profile types to be installed in this device which include one or more of these NOTE The selection of UX automatically includes WB and vice versa RUNTIME Always selected Note if UX or UX and WB are not selec...

Page 27: ...assphrase Ifthereisnopassphrase mismatch you are not prompted to enter one START AFTERINSTALL If enabled the default and a reboot is not included at the end of commissioning when commissioning completes the station is restarted In cases where commissioning ends in a reboot such as if commissioning a new MS E10 device installing core software and or changing TCP IP settings the next AUTO START sett...

Page 28: ...files html files and so forth Step 4 Click the Next button for the next step or if skipping that step go to Select modules Selecting modules to install or upgrade At the select modules step the Software Installation window appears as the dependencies of the MS E10 device are compared against the available software modules in your Workbench PC s software database During commissioning you can add to...

Page 29: ...oftware release For cases described below install the following additional module s to enable options Select either or both theme related modules themeLucid ux themeZebra ux depending on how station users are assigned to Web Profiles for example Default Hx Profile HxTheme Lucid Note that standard lexicon modules appear listed using a module name convention of niagaraLexiconLc rt whereLc isatwo cha...

Page 30: ...list You cannot deselect these modules Youcanselectadditionalmodulestoinstallbyclickingselectionboxes Thedescriptionforeach is in blue text and displays as either Not Installed if notselected Install if selected To resort the list alphabetically click the Module header in the table To return to the default sort order click the table s blank description header To reset the selection of modules to t...

Page 31: ...may change without notification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 31 TCP IP configuration The TCP IP configuration step allows you to review and adjust the platform s TCP IP settings Figure 18 TCP IP Configuration dialog ...

Page 32: ...isy Chain STP settings are configured during the TCP IP step of the Commissioning Wizard and during distribution file install procedure Note The STP settings are available only when Link Mode is configured for Daisy Chain Figure 19 Link Settings in TCP IP Configuration Configuring TCP IP settings Perform the following steps to configure the device s TCP IP settings Step 1 Review the Interface 1 se...

Page 33: ...her name you want to use for this host If a hostname is entered typically the name is unique for the domain In some installations changing hostname may result in unintended impacts on the network depending on how the DHCP or DNS servers are configured If in doubt leave hostname at default Hosts File Click control to expand editfield Format is a standard TCP IP hosts file where eachlineassociatesa ...

Page 34: ...ions when making a platform connection it launches the Change Platform Defaults Wizard which steps you through the required changes The system passphrase of the remote platform is the default value The platform credentials of the remote platform are factory default values This view allows you to configure whether or not the system prompts the user to remove the default platform user account and or...

Page 35: ...is MS E10 device Figure 22 Initial dialog to replace the factory default platform user account Note The Commissioning Wizard in Niagara 4 prevents commissioning the MS E10 device that retains the factory default platform user account To proceed you must enter a different user name along with a strong password this means a minimum of 10 characters including at least one uppercase character at least...

Page 36: ...rd Astrongpasswordisrequired itmustmatchinbothpasswordfields Entrycharactersdisplayonlyinasterisks Password mustbeaminimumof10charactersincluding atleastoneuppercasecharacter at least one lowercase character and at least one digit An error popup reminds you if attempt to enter a password that does not meet minimum rules Note Some basic guidelines on strong passwords Use both upper and lower case I...

Page 37: ...an enter an alphanumeric descriptor for this platform admin user where it is seen in the Users table if there are more than one platform user Step 4 Click the Next button You proceed either to the final commissioning review changes step or if you selected to configure additional platform daemon users you see your replacement user in the Users table of the Platform Daemon Authentication dialog Conf...

Page 38: ...ange is needed click the Back button until the step dialog appears then make the change Then click the Next button until this review dialog appearsagain Step 2 While the wizard is working progress updates are posted in a Completing Commissioning dialog When completed the wizard reboots the MS E10 device and a Close button is available Do not remove power from the controller during this reboot whic...

Page 39: ...ned IP address Note that your Workbench keeps a history of TCP IP changes made Reopening a platform connection using the new changed IP address Figure 26 Reopening a platform connection Also you must use the credentials for the new platform user you created to replace the factory default platform user or if you created additional platform users credentials for one of them If you changed your PC s ...

Page 40: ...ainer every station has a PlatformServices container In Niagara 4 8 and later there is added support for the IEEE 802 1X wired authentication standard for JACE 8000 and MS E10 platforms For more details see the Niagara IEEE 802 1X Configuration Guide Figure 27 Example device station s PlatformServices PlatformServices is different from all other components in a station in the following ways It act...

Page 41: ...ased Niagara 4 7 or later MultiSITE E10 the following child platform services in the station s PlatformServices are of chief importance when commissioning a new controller CertManagerService For management of PKI certificate stores and or allowed host exceptions used in certificate based SSL TLS connections between the station platform and other hosts For details see the Niagara Station SecurityGu...

Page 42: ...LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 42 PlatformServices properties The default view of the PlatformServices container the Platform Service Container Plugin provides access to numerous properties as shown below Figure 28 Platform Service Container Plugin ...

Page 43: ...are read only status types similar to many seen in the Platform Administration view Other configuration properties can be edited A group of 3 config properties allow adjustment of the time date and time zone settings for the host MS E10 device alternately accessible using a platform connection to the MS E10 device Access to these properties is useful if the installation requires all setup access u...

Page 44: ... for the station typical the station is restarted Reboot Automatically reboots the host MS E10 device platform If auto start is enabled for the station the station is restarted after the system reboots EngineWatch dog Timeout 00000h03m default In Niagara 4 x the range is from 1 minute to many hours If the station s engine cycle count stops changing and or the station does not report a cycle count ...

Page 45: ...f a station s PlatformServices properties Refer to the following examples Optional platform administration The Commissioning Wizard performs most but sometimes not all needed configuration for a new MS E10 platform There are several items you should review and optionally change in a follow up platform connection to each MS E10 device using the Platform Administration view As shown below the Platfo...

Page 46: ...us product innovation some specifications may change without notification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 46 Figure 29 Platform Administration is one of several platform views ...

Page 47: ...rformed with the Commissioning Wizard such as modifying platform admin users User Accounts configuring runtime profiles and so on For more details see the Platform Administration section in the Niagara Platform Guide Performing platform administration Prerequisites The MS E10 device is already commissioned using the Commissioning Wizard Step 1 Using Workbench open a platform connection to the MS E...

Page 48: ...eal time Also includes ability to pause or load View System Log A window for viewing system log s for the platform Configure Runtime Profiles A dialog to change the types of runtime profiles for software modules installed on the device initially performed in CommissioningWizard Configure NRE Memory A dialog to configure the memory allocation sizes of this platform s Niagara RuntimeEnvironment Back...

Page 49: ...ected in several different network topologies MS E10 devices connected to the secondary port of a JACE 8000 With or without a switch With or without an isolated DHCP server MS E10 devices connected directly to the IT network For more details see Constructing a network with MS E10 devices Device provisioning In Niagara 4 6 and later provisioning steps are available to simplify and enhance the provi...

Page 50: ...rovisioning configuration Use NiagaraNetworkJobPrototype components copied into the Supervisor station to set up device provisioning These job prototypes will persist in the Supervisor component space and can be edited and executed as many times as needed See Prototype jobs for details on creating and managing these components Provisioning jobs are configured using the Niagara Network Prototype vi...

Page 51: ...demark of LG Corp 51 Provisioning job steps are added into the Initial steps to run only once and Steps to run for each station stages of the job prototype Stations are added into the job to complete the prototype configuration It can be saved and run using the buttons at the bottom of the view Figure 30 New Job Steps Initial steps to run only once top window and Steps to run for each station bott...

Page 52: ...h will automatically change to the Niagara Network Job view where job step results accumulate as the job proceeds Each row in the table represents a single step execution on a single station Clicking on the double arrow icon at the right end of a row will show the job execution details in the Batch Job Step Log File view Entries in this table will display the first line of any progress update or f...

Page 53: ...licy of continuous product innovation some specifications may change without notification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 53 Figure 32 Provisioning Job Results ...

Page 54: ...licy of continuous product innovation some specifications may change without notification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 54 Figure 33 Job Step Success Example ...

Page 55: ...flexible tool designed for both setting up new devices and maintaining existing devices Due to the number of possible network and device configurations it is not possible to provide a list of steps for every scenario However for initial setup of an out of the box device the following list of steps is provided as a recommended starting point to setup the device update the software and establish the...

Page 56: ...a prototype job is open Note The ordering of the steps is important So these steps should be added in the order indicated here Step 1 Add the Set System Passphrase step enter the following Enter the current passphrase niagara the default passphrase for out of the box MS E10 devices Enter the new passphrase you would like to use Step 2 Add the Set Platform Credentials step enter the platform creden...

Page 57: ...ning job Update system software Existing Niagara Provisioning includes a job step Upgrade Out of date Software This will upgrade target devices with the latest versions of platform dist file and module jar file software available in the Supervisor s software database Also available is the Install Software job step which installs new modules not already running on the target device All software MUS...

Page 58: ...cel files These are used along with the associated template files to deploy templates in a provisioning job MS E10 devices One important feature useful for provisioning is the Unique Device column in the Excel file This allows an individual template instance to be applied to a single device IP address or device name making it possible to apply unique template configurations to separate devices in ...

Page 59: ... to open a File Chooser Step 3 In the Template Configuration File Chooser window navigate to the templateCache folder and select the Excel file to use for this step Figure 36 Template configuration The step will be added to the job sequence and will show the file path ORD to use If more than one Excel file template file combination is needed to complete an entire application installation multiple ...

Page 60: ...an be included in a single provisioning prototype to upgrade multiple templates at the same time Prerequisites Step 1 Click the Copy Template button to copy the upgraded ntpl file to the Supervisor station Step 2 Set up a provisioning prototype to include the Upgrade Template job step and the stations to be updated Step 3 Save and Run the prototype to apply the upgraded template The results will b...

Page 61: ...My Host and then My File System Step 2 Expand User Home then expand ipchanges bog Child folders are date named using the following convention yyyymmddhhmmss for example d20180113153640 for 2018 Jan 13 3 36pm Step 3 Expand any folderofinterest right click select Views Property Sheet Notetheincluded decoded modTime value forexample 13 Jan 2018 03 36 PM EST vs d20180113153640 Underneath each folder a...

Page 62: ... computer connecting the controller to your PC The Debug port on a controller is a standard Micro A type USB port used to access the serial shell A terminal emulator system shell program such as PuTTY installed on your PC Note Recovering factory defaults removes all platform and station data in the device Be sure to back up data prior to performing this procedure Following are a couple of scenario...

Page 63: ...hepositionofUSB portandpushbutton switches Figure 38 Position of USB port and pushbutton switches 1 STAT LED Status LED illuminated while controller is powered 2 BEAT LED Heartbeat LED normally 5Hz 50 duty cycle Fast blink during boot process 3 DEBUG Micro A USB port for serial debug communications 4 FACTORY RESET Push button switch to initiate a return to factory default settings 5 RESET Unlabele...

Page 64: ...5 seconds of the fast blink Step 4 When the MS E10 device powers up login with default credentials to proceed Factory restore involves several reboots During reboot the BEAT LED blinks at a rapid rate When the BEAT LED blinks at normal rate login with default credentials Note Do not remove power from the device while the BEAT LED blinks at a rapid rate since this causes physical stress on the equi...

Page 65: ...econtroller Universal USB to MicroUSB connectorcable Step 1 Connect the USB cable between the controller s Debug port and the USB port you are using on your PC Step 2 On your PC start your terminal emulation software For example to start PuTTY from the Windows Start menu this is typically Programs PuTTY PuTTY Step 3 In the tree in the PuTTY Configuration dialog expand Connection and click Serial S...

Page 66: ...Niagara platform settings including IP network settings platform credentials system time and enabling disabling SFTP SSH and Telnet Also you can use it to perform a TCP IP ping from the MS E10 device to another host Changes issued in the system shell become immediately effective except for IP address settings Update Network Settings You must reboot the MS E10 device in order for any changed networ...

Page 67: ...enu serial shell or Telnet access To select a menu option type the associated number 1 to 9 or L for logout then press Enter For example type 2 Update Network Settings to recover IP access or to set the IP settings of a new MS E10 device type 6 Change System Passphrase to change the system passphrase of the unit You might do this if swapping in a microSD card from a previously configured unit in o...

Page 68: ... in the Commissioning Wizard step TCP IP configuration When selected you are prompted for each setting sequentially starting with hostname as shown below Use system shell menu option 7 to access the spanning tree protocol STP configuration settings to choose either standard or daisy chain network link mode Selecting option 7 opens the following window Figure 40 System shell STP Configuration Utili...

Page 69: ...ut notification LG Electronics U S A Inc Englewood Cliffs NJ All rights reserved LG is a registered trademark of LG Corp 69 Standard link mode The following example shows the system shell network settings for the standard link mode Figure 41 Example System shell with network settings for Standard Link Mode ...

Page 70: ...sthesystemshellnetworksettingsforthedaisychainmode Thisisthedefault network mode for thedevice Note If set up for Daisy Chain Mode you cannot configure the secondary adapter as shown below Figure 42 Example System shell with network settings for Daisy Chain Mode Update System Time If the commissioning process hasn t been completed yet it is often important to set the current date and time YYYYMMDD...

Page 71: ...onsiderations 45 C CertManagerService 37 commissioning 19 configuration 14 configuration steps 50 connecting to JACE 14 connection to 14 connectivity 11 copy files to Supervisor 53 D daisy chain STP configuration 29 deploy bulk template 53 Device provisioning 45 document change log 5 E Ethernet topologies 11 executing the job 51 F factory defaults recovering 56 I Install device application 52 IO d...

Page 72: ... admin users configure additional 34 platform services 37 platform user account guidelines 32 remove factory default 32 replace defaultplatform user 33 PlatformServices properties 38 point configuration 9 power 11 prepare for commissioning 15 provisioning configuration 45 provisioning steps steps to run once 50 provisioning tools 45 R recover factory defaults 56 Related documentation 6 requirement...

Page 73: ...New issue UM_MS E10_03_21 LG Electronics U S A Inc Air Conditioning Technologies 4300 North Point Parkway Alpharetta Georgia 30022 www lghvac com ...

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