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APPENDIX

ENGLISH

SuperSign File Support

The following media file formats are supported:

Unified Codecs

Install codecs required to register and play videos. If you install different codecs on the SuperSign 
Manager and the SuperSign Player, videos may fail to play. Make sure you install codecs of the 
same type and version on the SuperSign Manager and the SuperSign Player.

Video files may require different codecs for playing.
Websites to download unified codecs are listed below:

• 

http://www.codecguide.com

• 

http://shark007.net

• 

http://www.free-codecs.com

Player Type

Media Type

Supported File

Monitor

image

.jpeg, .jpg, .bmp, .png (smaller than 1920 x 1080)

Video

.avi, .wmv, .mp4, .mov, .mkv, .ts, .tp, .mpg, .mpeg  
(smaller than 1920 x 1080)

sound

.mp3

flash

Not supported

document file

Not supported

Set Top Box

image

.jpg, .bmp, .png

Video

.avi, .wmv, .mp4, .mov, .mkv, .ts, .tp, .mpg, .mpeg, .flv

sound

.mp3, .wma, .wav

flash

.swf

document file

.ppt, .xls, .doc, .pdf, pptx, .pps, .xlsx, .docx, 

Open Office (.odt, .ods, .odp)

•  To register and play videos, you need to install an appropriate unified codec on the Super

-

Sign Manager and the SuperSign Player.

• 

A maximum image size of 8,192 pixels (width or height) can be supported. A total number 
of 16,777,216 pixels are supported.

• 

The websites above are not related to LG Electronics, and are subject to change.

• 

Visit their websites for details about the codec license.

• 

Make sure that a codec required to play the content you require is included in the down-
load package before you install it.

• 

Install the same codec package on the SuperSign Manager and the SuperSign Player.

• 

Avoid duplicate installations of a codec package.

•  If you want to install a different code package, uninstall the previous codec first.

NOTE

NOTE

Summary of Contents for NA1000-EAQF

Page 1: ...www lgSuperSign com OWNER S MANUAL SuperSign Elite w Please read this manual carefully before operating your set and retain it for future reference ENGLISH ...

Page 2: ......

Page 3: ...onics All rights reserved Twin Tower Yeouido dong 20 Yeongdeungpo gu Seoul Registered Trademarks SuperSign Elite w is a registered trademark of LG Electronics All other names of products and companies are trademarks of the respective owners and are used as references only About the User Guide Please read through this user guide before using the SuperSign Elite w solution Make it available at all t...

Page 4: ...ENGLISH ii MEMO ...

Page 5: ...tialize S W 17 Info 18 USB AutoPlay 19 Language Options and Regional Settings 21 SUPERSIGN MANAGER 21 System Requirements 21 Server 21 Client 22 Creating the User Account 23 Log in Log out 23 Logging In 24 Logging Out 25 Home 25 Home Window Layout and Func tions 26 Dashboard Settings 28 Software Update Notification Function 29 Content 29 Content Window Layout and Functions 31 Loading Content 32 Co...

Page 6: ... Searching Distribution Details 99 Distribution Details Management 101 Message 104 Log report 105 Setup 105 Profile 106 Role 110 Server 111 System 112 Info 113 APPENDIX 113 SuperSign Network Connection 113 LAN Connection 114 Internet Connection 115 Wireless Connection 115 Available Ports 116 Required Software and United Codec 116 Required Software 117 SuperSign File Support 117 Unified Codecs 118 ...

Page 7: ...onnected to the SuperSign Player media player to display advertising content and supports most LCD monitors using the LG RS232C protocol You can control monitor func tions e g brightness resolution and volume of such monitors using the SuperSign Manager SuperSign Player The SuperSign Player consists of a media player hardware and the SuperSign Player software which is installed on the media player...

Page 8: ...e in SuperSignElite w Menu Function SuperSignElite w Standard version SuperSignElite w Lite version Content Content related functions o o Schedule Schedule related functions o o Player Player scan Player control Display control Player deletion Player modification Player approval Player refusal Software update o o Snapshot capture Power schedule o x Settup Profile o o Role Server System Information...

Page 9: ...not appear check that the monitor is turned on If the monitor is turned on make sure that the cables between the Media Player and the monitor are properly connected See the SuperSign file support You can go to the desktop by pressing Esc on the initial SuperSign Player screen When the SuperSign Player restarts it auto runs the advertising content according to the schedule last transmitted For more...

Page 10: ... information Function Description The SuperSign Player is connected to the SuperSign Manager The SuperSign Player is not connected to the SuperSign Manager server Function Description About the program Displays the SuperSign Player program version SuperSign mode Plays back the content according to the schedule stored in the Super Sign Player Setup Enters the SuperSign Player menu Close Exits the S...

Page 11: ...ows taskbar right click the SuperSign Player icon The tray menu appears as shown below 2 Click Setup on the tray menu The Password window appears The default password of the SuperSign Player is 0000 3 Enter the password and click the OK button The SuperSign Player menu window appears The user can change the password For more information on the password setting see 13 Page Password NOTE ...

Page 12: ...address of the computer where SuperSign Manager is installed Player Name Setting The default name of the player is the same as the MAC address for the network device of the Media Player If required you can change the name 1 In the SuperSign Player menu click Network Player Name setting 2 Enter a new name for the player in the field 3 Click the Save button The player name is now changed ...

Page 13: ...twork connections If multiple network cards are installed select the one you want to use 1 In the SuperSign Player menu click Network NIC setting 2 Select a network card you want to use During startup the SuperSign Player will automatically detect an available network interface card NOTE ...

Page 14: ...ode you require 3 If you select Static IP enter an IP address you require If you select Dynamic IP the IP address is automatically assigned 4 Click the Save button Server IP Setting The Server IP setting menu is for the PC server settings on which the SuperSign Manager is installed It is set to Auto setting by default Menu Description Dynamic IP The IP will be automatically generated Static IP You...

Page 15: ...ion It is not a valid IP address Please check IP ad dress and try again The field value of an IP address must be a number between 0 to 255 Waiting for approval Waiting for an administrator s approval to connect Approval denied The connection has been rejected by an administrator Connecting Attempting to connect to server Connected Connection successful ID or password is incorrect The ID and passwo...

Page 16: ...y multiple players 4 Select a network card to use for the network connection 5 Set the SuperSign Player s IP address 6 Set the IP address of the server where the SuperSign Manager is installed Install the SuperSign Manager program on the server PC before launching the wizard If the SuperSign Manager is not installed you cannot configure the network properly using the SuperSign s Wizard setting CAU...

Page 17: ...n Manager is installed go to Control Panel Network Connections 2 Right click Local Area Connection or Wireless Network Connection and select Properties The Local Area Connection Properties window appears 3 Select the Internet Protocol TCP IP and click the Properties button The Internet Protocol TCP IP Properties window appears 4 Check the default gateway and subnet mask settings If the network set...

Page 18: ...enu Description Landscape 0 Short and wide view with zero rotation Portrait 90 Tall and narrow view clockwise Landscape 180 Short and wide view with 180 rotation Portrait 270 Tall and narrow view counter clockwise Screen In the Screen menu you can set the view mode of the screen The default setting is Landscape 0 ...

Page 19: ...select whether to use a password when accessing the SuperSign Player menu 1 In the SuperSign Player menu click Password Setting 2 Select whether to enable or disable the password Menu Description Enable A password is not required when accessing the SuperSign Player menu Disable A password is required when accessing the SuperSign Player menu ...

Page 20: ...ged you can access the SuperSign Player menu using the new password 1 In the SuperSign Player menu click Password Change 2 Enter a new password in the Change field and click the OK button The Verify field is activated 3 Enter the new password in the Verify field and click the OK button Click the OK button when the Your password has been changed message appears ...

Page 21: ...rmation on the EWF visit the Microsoft website If EWF is set to Enable you cannot add delete or change the data stored on the C drive of the Media Player You must set EWF to Disable when you install a new program in the Media Player If EWF is set to Enable you cannot install new programs Restart the system if you want to apply changes to the EWF setting The settings in the SuperSign Player menu Ne...

Page 22: ... the factory settings 1 In the SuperSign Player menu click Initialize S W Initialize 2 Click the icon 3 Click the Yes button when the Information window appears This resets SuperSign Player to the factory settings The network settings are not affected by the software reset CAUTION ...

Page 23: ...ram status 1 In the SuperSign Player menu click Info The information on the program appears Menu Description Version info SuperSign Player software version Network status Network connection status Content info File name being played Storage Storage capacity used and available ...

Page 24: ...The content file downloaded to the AutoPlay folder will be deleted when the schedule is set CAUTION If the USB playback list is not displayed automatically press the blue button on the remote control or the F12 key on the keyboard to display the content list The SuperSign Player can only read from one USB storage device at a time it cannot read from two or more USB storage devices simultaneously Y...

Page 25: ...ting system Microsoft Windows XP Embedded To Change the Language 1 Disable EWF in SuperSign Player Menu 2 In Windows select Start Control Panel Regional and Language Options 3 Choose the language you want to use as shown below 4 Re install the SuperSign Player with the new language 5 Enable EWF in the SuperSign Player Menu SuperSign Manager and SuperSign Player should use the same language CAUTION...

Page 26: ...ENGLISH 20 MEMO ...

Page 27: ...ent and a server side Web Editor System Requirements Please check the system requirements for proper operation Server Client Component Requirements CPU 2 5 GHz Core 2 Duo L2 Cache 2 MB or higher RAM 2 GB or higher HDD 250 GB or higher Network 100 Mbps or higher OS Windows XP SP3 or Windows 2003 Server Graphics Card Memory 512 MB or higher Component Requirements CPU 2 0 GHz L2 Cache 512 KB or highe...

Page 28: ...t for an account via the server 1 Go to Start All Programs SuperSign Elite w The User Login window will appear 2 Click Create an account now to make an account request 3 Enter all required information 4 Click the Save button in the top left of the screen to save the information ...

Page 29: ...ld of the web browser The program login screen will appear 2 Enter the user ID and password and then click the Sign In button The user ID and password can be saved by selecting the Remember ID checkbox This means that next time you log in the user ID and password will automatically be remem bered The account created by the user must first be approved by the server administrator For more informatio...

Page 30: ...istrator and can be changed as necessary The user ID and password can be up to 20 characters in length NOTE Please keep a copy of the user ID and password you initially saved since they are required at the next login CAUTION Logging Out 1 Click in the top right corner of the screen The Login screen is displayed ...

Page 31: ...n Server storage Displays used and available space com pared to the total space Player Network Status Display the status of a connected player disconnected player or player with errors Pending Approval Shows a list of items pending approval accounts content schedule and distribution Dashboard title and launch menu Adds or deletes dashboard categories or loads updated informa tion Add Allows users ...

Page 32: ... user clicks the information Last updated Con tents Displays a list of schedules recently updated Goes to the details page when the user clicks the information Notice board Display the list of notices An administrator can write edit delete a notice Anyone can write a notice regardless of privilege A user can edit delete his her own notice Last edited player Displays a list of players recently upda...

Page 33: ...ect the checkbox next to the category you want to delete The dashboard category you selected is unchecked 3 Click the blank area of the dashboard The deleted category disappears from the dashboard and the rest of the list moves up Moving Categories 1 Click the title bar of the category you want to move and drag and drop it onto a desired area within the dashboard The categories in the dashboard ar...

Page 34: ...ww lgsupersign com 1 Displays the current version and the update version available 2 Click the update version to download a new version of the software Then save it on your PC to upgrade the SuperSignElite w server 3 Click Change log to check the update history 4 Click the Don t show up today checkbox and select Close Then the update notification win dow will not appear during the day ...

Page 35: ...r side Web Editor This document describes the server side Web Editor For details on the client side PC Editor see 43 Page PC Editor Content Window Layout and Functions The following shows the layout and functions of the Content window No Name Function Action buttons Create New Creates a SuperSign file Import Loads a SuperSign file Delete Deletes a SuperSign file Approve Approves content Reject Rej...

Page 36: ...Rejected Shows the list of rejected content Details list Summary Displays file name file type player type only for set top box schedule showing when content is used file creation date included content and approval status The and buttons are enabled when you click the mouse button Switches to the content editing screen button Exports the content Thumbnail The thumbnail image of content Details Allo...

Page 37: ...port content and then click Import 3 When the drop down menu appears select a desired format Media or Canvas file 4 When the file import pop up window appears click the Browse button and select a file to import 5 After selecting a file path click the Save button Once the file is open the Editor switches to the Content window displaying the file status with the icon ...

Page 38: ...tent 1 Click Content on the Menu tab at the top of the program 2 Click the Create New button in the top left of the Content window 3 Select the desired canvas settings If you do not want to display the Canvas setting window after the settings are complete select the Do not display on the next startup checkbox ...

Page 39: ... can be distributed to all types of players Using Template or Layout Select a built in template or layout Canvas Customiza tions Select a desired canvas type and resolution Canvas type Select either landscape or portrait Canvas size Select the default standard resolution Custom canvas size Select the size you want When you select a monitor type player some functions are not available when editing ...

Page 40: ...brary Content View the list of content saved or select a file to add to the Canvas Media View the list of files saved photos videos flash mu sic PDFs and Office or select a file to add to the Canvas Services Element Select a component Web RSS Widget and streaming to add to the Canvas Date Time Provides a text type or an image type frame showing the date and time Clipart Provides shapes and frames ...

Page 41: ...t be added to the zone Any unsupported file cannot be added to the zone see 117 Page SuperSign File Support Flash PDF Office Corresponding menus are disabled Service Any unsupported files are disabled Element Web RSS Widgets and Streaming menus are disabled Date Time Image type flash file menus are disabled Clipart Background image Portrait flash menus are disabled Tools Any unsupported files are ...

Page 42: ... library using the same method Adding Library Media Files to Canvas You can place the media files photos videos music PDFs and Office files added to the Library on the Canvas Adding media files to the Library is only available in the PC Editor You can also select and drag the desired media file from Windows Explorer directly to the media library The media file will then be automatically classified...

Page 43: ...p Aligns the edges of the selected zone with the edges of other zones Press the button to select Fit to window and adjust the canvas size to full screen or enlarge reduce the canvas screen by moving the slide bar to the left or right Canvas area Entering the Canvas after selecting a template layout automati cally creates the zones Background The canvas is created according to the display resolutio...

Page 44: ...d in content file names The maximum number of zones that can be created in the canvas varies depending on the type of zone Photo zone up to 20 Music zone up to 4 max 1 for a monitor player Text zone up to 20 Video zone up to 4 max 1 for a monitor player Flash zone up to 20 Web or Widget zone up to 4 Office zone up to 4 PDF zone up to 10 The monitor player cannot have both a music zone and a video ...

Page 45: ...feeds 1 In the Library area click Service Element RSS 2 Enter an RSS address and click the Add button An RSS zone is created on the Canvas 3 Place the RSS zone anywhere you want on the Canvas 4 Click the Preview from the quick menu at the bottom of the screen You can see that the RSS zone is added 5 Set the RSS zone in the Tools panel For more information on the Tools panel see 44 Page Editing wit...

Page 46: ...ated on the Canvas 4 Place the streaming zone anywhere you want on the Canvas 5 Click the Preview from the quick menu at the bottom of the screen You can see that the streaming zone is added 6 Set the streaming zone in the Tools panel For more information on the Tools panel see 44 Page Editing with the Tools Panel Adding dates 1 In the Library area click Service Date Time 2 Click the Add Date butt...

Page 47: ... clip art category and drag and drop a clip art into the canvas The corresponding zone is created in the canvas 3 Place the clip art zone anywhere you want on the Canvas 4 Click the Preview from the quick menu at the bottom of the screen The clip art zone is created in the canvas 5 Set the clip art zone in the Tools panel For more information on the Tools panel see 44 Page Editing with the Tools P...

Page 48: ...ables lock Locked zones cannot be selected or edited Disables lock Canvas background Canvas background Change the canvas background color Click the square shape before the canvas name to select a new background color Change the canvas background display From the library drag and drop a photo which will be used as background screen into the background timeline zone You can set only one photo on the...

Page 49: ...rver click Server Save or Save as You can view the content saved in the Content List To save a custom template you created click File Save as template To save a template in the server click Server Save as template Editing Content You can edit the media or service content added to the zone while creating the content If you change the layout all of the content you previously worked on will be delete...

Page 50: ...tion ef fects Sets the transition effects of a photo Menu Function Time Sets the video playback time Fitting Original Displays the original size fits to the zone if the photo is larger than the zone Fit to zone Fits to the zone while pre serving the original aspect ratio Full zone Fits to the zone as a full screen Play Enables the video s loop playback Volume Sets the video volume With a transitio...

Page 51: ...Play Enables the flash s loop playback Transparent flash back ground Sets whether to use the transparency effect in the background of the Flash file Menu Function Time Sets the playback duration of the music file Play Sets whether to repeat playing the selected audio file Volume Adjusts the volume of the audio Menu Function Time Sets the playback duration of a document Slide show Start page Sets t...

Page 52: ... reduces the size of the website Menu Function Time Sets the RSS feed s display time Text Sets the text formatting Font Size Color and Style Text scroll Text scroll Sets the scroll direction of the text Speed Sets the scroll speed of the text RSS Feed RSS Feed Changes the address of the RSS feed to be connected Title space Sets the space of the RSS feed title Update cycle Sets the refresh interval...

Page 53: ...unction Time Sets the duration of the streaming media Play Sets whether to repeat playing the stream ing media Volume Sets the volume of the streaming media URL Changes the address of the streaming service to play Menu Function Time Sets the display time of the date Text Sets the text formatting Font Size Color and Style Date display Sets the display format of the date ...

Page 54: ...ormat of the time Menu Function Background Background color Changes the back ground color Background image Adds or deletes the photo to use as the background Fitting Original Displays the original size if the photo is larger than the zone it fits it to size of the zone Fit to zone Fits to the zone while pre serving the original aspect ratio Full zone Fits to the zone as a full screen ...

Page 55: ...ency Zone order Determines the display order of multiple overlaid zones Repeat zone Enables or disables the zone s loop play back Menu Function Time Sets the playback duration of a document Text Sets the text formatting Font Size Color Style Alignment Line space and Spac ing Text Scroll Text scroll Sets the scroll direction of the text Speed Sets the scroll speed of the text Transparency cannot be...

Page 56: ...nges to Rejecting Content 1 Select the content you want to reject in the content details list The selected content is shown with a check mark 2 Click the Rejected button to reject the selected content Once the rejection is complete or changes to Deleting Content 1 Select the content you want to delete in the content details list The selected content is shown with a check mark 2 Click the Delete bu...

Page 57: ...You can view the installation details if you click the Show details button whilst installing 8 When the Adobe AIR Setup pop up appears click the I Agree button 9 When the Adobe AIR installation is complete click the Finish button 10 When the Install Adobe Flash Player Active X pop up appears click the Install button 11 When the Adobe Flash Player Active X installation is complete click the Done bu...

Page 58: ...on begins You can view the uninstallation details if you click the Show details button while uninstalling 3 Click the Finish button when the uninstallation is complete Uninstalling with the Control Panel Windows XP Windows 2003 Server 1 Go to Start Setup Control Panel Add Remove Programs SuperSign Editor 2 Click the Uninstall button Windows 7 1 Go to Start Setup Control Panel Programs Uninstall a ...

Page 59: ...s a list of content and media files Send to the server button When the save location is set to My computer you can upload content or medial files from the local computer PC Editor to the server s library File type tab Selects content or media file button Refreshes the server s library Download button When the save location is set to the server you can download content or medial files from the serv...

Page 60: ...load to the server Press and hold the Shift key to select multiple files at once 3 Click the Send to the server button The Send to the server button is only enabled when you are logged into the server 4 When the Send to the server window appears confirm the files to upload and click the OK button When you upload the local library s content to the server the media files included in the content will...

Page 61: ...nabled once you have approved it For more information on approving content see 50 Page Approving Content 2 Select the library files to download to the local computer Press and hold the Shift key to select multiple files at once Transferring the files from the server to the local computer You can download media files from the server library to the local computer 1 Click the Server tab in the Librar...

Page 62: ... the local computer the media files included in the content will also be downloaded To change the download destination go to Server Download folder and specify a desired location Duplicate files will be ignored while downloading 5 When the download is complete select the My computer tab in the Library 6 You can view the downloaded content in the local library ...

Page 63: ...ile as template Add a file to the media library Adds a media file to the library Export Exports the content Import content Imports the content Exit Exits the program Menu Function Canvas size Sets the canvas size Undo Cancels the last change made Redo Reverses the Undo action Cut Cuts the selected area Copy Copies the selected area Paste Pastes the area cut or copied Delete Deletes the selected ar...

Page 64: ... the timeline Template Library Shows or hides the template library Property Tools Shows or hides the properties tools Settings Menu Function Canvas Set ting Window Shows or hides the Canvas setting window Server IP Sets the IP address of the server to which media files of the local computer will be uploaded Download folder Sets the local folder to which media files of the server will be downloaded...

Page 65: ...in the server Save Saves the content to the server Save as Saves the content to the server with a new name Save as tem plate Saves the template to the server Add a file to the media library Adds a media file to the server library Menu Function Technical Sup port Displays the information for LG Electronics Technical Support About Super Sign Provides the SuperSign program details ...

Page 66: ...address has not been set The window will not appear if you have already set the server IP address Skip to Step 3 3 When the Login window appears enter the User ID and Password and click the OK button Language You can select the language to use in the program 1 Click Settings Language setting 2 When the Language window appears select a preferred language The default language is set to the language ...

Page 67: ...nd permissions of the user logged in 1 Click Server User information 2 You can view the user rights when the User information window appears Server IP setting You can set the server s IP address 1 Click Settings Server IP 2 Enter a Server IP address and click the OK button ...

Page 68: ...ort of the Content Edit menu or in Export schedule of the Schedule menu AutoPlaying content files You can auto play content files in the SuperSign Player by saving them on a USB device 1 In the Content Edit menu click File Export The Export window appears 2 Select the root folder of the USB device as the Save Content destination For example F G 3 To send to the AutoPlay folder click the AutoPlay c...

Page 69: ...uttons Create New Creates a schedule Import Loads a schedule Delete Deletes a schedule Approve Approves a schedule not approved Reject Rejects a schedule not approved Sorting Sort Sort by various categories e g last date updated Sort in ascending or descending order Display Set the number of items to display by pressing the button Click the button to select a size of the image shown in the details...

Page 70: ...tus The and buttons are enabled when you click the mouse button Switches to schedule editing screen button Exports the schedule Thumbnail Displays the thumbnail image and filename of a content file in a schedule Details Provides the details of the selected schedule Preview Thumbnail image and file name of the content included in the schedule Property Schedule properties the title player type only ...

Page 71: ... default the schedules are sorted per week No Name Function List button Moves to the content list File name display area Displays the current file s name Action buttons New Creates a schedule Save Saves a schedule Save as Saves the schedule with a new name Library area Browse content files Content Provides only the content that is relevant to the selected schedule type Monitor Provides monitor typ...

Page 72: ... View the properties of the selected content Time setting Set the play time of the selected content 4 To select a date use the Date box at the top of the Schedule Edit Area Press the button or to select a date 5 Select content or media files you want in the library Previous Current Next View Calendar Player Type Available media file type Monitor Content photo video and music Set Top Box Content ph...

Page 73: ...cell format in the Schedule Edit Area If the file has a time property an area is assigned which is proportionate to the time of the original file Oth erwise i e image and document files without the time property a minimum amount of time is assigned depending on the view type Schedule Cell 7 Set the item s play duration in the Time setting ...

Page 74: ... to disable the repeat setting and clear the check mark Repeat cycle Every day Repeat every day default setting Every week Repeat every day on a selected day multiple days are possible Every month Repeat every month on a selected date Repeat Until Click the icon and select an end date Initially the end date is set to the cell value of the current schedule by default 8 To save the schedule click th...

Page 75: ...t selecting a copy area after pressing Ctrl C displays a pop up that prompts the user to select a copy location Be sure to select a copy location and then press Ctrl V NOTE Moving Schedule Cells 1 In the Schedule Edit mode select a schedule cell to move and drag and drop it onto a de sired position The schedule cell is moved to the selected area ...

Page 76: ...Schedule Cells 1 In schedule edit mode select a schedule cell to delete and press the Delete key or click the X icon at the schedule cell top 2 When the Confirm Delete pop up appears click the OK button The selected schedule cell is deleted ...

Page 77: ...me 1 In the Schedule Edit mode select a schedule cell to adjust the time and drag the tail end to a desired time area When you place the mouse over the bottom of the schedule cell the mouse cursor changes Drag the schedule cell to increase or decrease the time ...

Page 78: ...view in the Schedule list Items included in the selected schedule are shown in the item list Menu Description Sort Sort by various categories e g last date updated Sort in ascending or descending order Display Set the number of items to display by pressing the button Click the button to select a size of the image shown in the details list List view Normal view ...

Page 79: ...ected schedule Once the rejection is complete or changes to Deleting Schedules 1 Select a schedule you want to delete in the schedule details list The selected schedule is shown with a check mark 2 Click the Delete button to delete the selected schedule 3 When the Confirm Delete window appears click the OK button 4 When the deletion confirmation window appears click the OK button Once the deletion...

Page 80: ...in the SuperSign Player by saving them on a USB device 1 In the Schedule menu click The file download window appears 2 Download the AutoPlay zip file and unzip it 3 Move the AutoPlay folder to a USB device 4 Connect the USB device where schedule AutoPlay is stored to the USB port of the media player The content begins auto playing Content created using a template or layout provided by SuperSign wi...

Page 81: ...display and status of the player or browse a new player Control Opens the Control pop up Delete Deletes a player Approve Approves a player not approved Reject Rejects a player not approved Tile Enables the Tile mode Sorting Sort Sort by various categories e g last date updated Sort in ascending or descending order Display Set the number of items to display by pressing the button Click the button t...

Page 82: ...225 items connected to and recog nized in the player Details Provides the player details and control functions General Control Power management content preview en larged view and capture and management of playing content and urgent message play Property Player properties title player type only for set top box player position editor approval status approver serial no model name software version vie...

Page 83: ...ch button in the top left side of the Player window 3 When the device search window appears enter the range of IP addresses to search for 4 Click the Player search button to start searching Discovered players are registered as pending approval under the default group For a newly added player NEW is displayed next to it and it will disappear after one day ...

Page 84: ...ning Players On Off Turns the player power on off 1 You can control the power by clicking the ON OFF buttons in the player details list The green button is displayed for players whose power is on click the button to turn it off The gray button is displayed for players whose poser is off click the button to turn it on ...

Page 85: ...d on click OFF of the display to turn it on If the player is powered off turn on the display s power first and follow the same procedure as above Monitor For a monitor type player turn on the player s power Controlling the Device Details You can control a player and display in details 1 Select a player you want to control in the player details list The selected player is shown with a check mark To...

Page 86: ...Player display are turned on Player display are turned off Player display have errors General Control Player Power Controls the player power Turns the power on Turns the power off Display Power Controls the power of displays under the player Turns the power on Turns the power off Content Title Name of the content currently playing Content Play or stop the current content Play the content Stop the ...

Page 87: ...imer auto power delay power on sleep mode de fault power saving function power indicator logo indicator setting advanced command line Time Changes the standard time of the device Power Schedule Sets the current time on the device and schedules the power on off Software update Software update after selecting a file to update Controlling the player power in details If you control the player power se...

Page 88: ...STB n MNT 0 Display 0 O O O O O O STB 0 MNT n Display 0 O O O O O O STB m MNT n Display 0 O O O O O O STB 0 MNT 0 Display 1 O O STB 0 MNT 0 Display n O O STB m MNT 0 Display n O O O O O O O O STB 0 MNT m Display n O O O O O O O O STB m MNT n Display N O O O O O O O O Device Combination Advanced Command AV Time General Device Information SW Update Power Schedule STB 1 MNT 0 Display 0 O O O STB 0 MN...

Page 89: ... invalid To find out which monitors and control commands are supported by SuperSign see the appendix Monitor Models Supported by SuperSign The RS232C control command is dependent on the type of monitor see the RS232C protocol in the user s monitor manual When controlling a monitor individually enter the same set ID as the one set for the moni tor Advanced Command line does not work if the set ID y...

Page 90: ...ENGLISH 84 SuperSign Manager Creating Tiles 1 Choose a group for which tiles are created in the left group tree 2 Click the Tile button The Create Tile window appears ...

Page 91: ...o choose a tile group Select an option in the Group Input dropdown list and click the Set but ton to apply the change Tile Mode Click monitors in the monitor selection area to choose a tile group Select an option in the Tile Mode dropdown list and click the Set button to apply the change Tile ID Click the monitor for which you want change the tile ID Change the tile ID and click the Set button App...

Page 92: ...he approval is complete changes to Rejecting Players 1 Select a player you want to reject in the player details list The selected player is shown with a check mark 2 Click the Rejected button to reject the selected player Once the rejection is complete or changes to Deleting Players 1 Select a player you want to delete in the player details list The selected player is shown with a check mark 2 Cli...

Page 93: ...nformation related to the user ID will also be deleted Approve Approves a user account not approved Reject Rejects a user account not approved Sorting Filter Filter by role Sort Sort by various categories e g last date updated Sort in ascending or descending order Display Set the number of items to display by pressing the button List view Normal view Thumbnail view The User menu is only available ...

Page 94: ...ng a user account private information description and language set ting User Log Information Displays the creation date creator recent editing date editor approval status approver last login and last logout information User Account Registration You can create accounts to use in the program 1 Click User on the Menu tab located at the top 2 Click the Create New button in the top left side of the Use...

Page 95: ...n of the selected user account in the More Details box No Name Function Personal Informa tion User name password email picture role and approval status Description The user account is briefly explained Local setting Language setting of the user account There are 14 languag es available Date format e g MM DD YYYY Sets the time display format User Log Informa tion Displays the Create Date Creator La...

Page 96: ...pproval is complete changes to Rejecting User Accounts 1 Select an account you want to reject in the user details list The selected account is shown with a check mark 2 Click the Rejected button to reject the selected account Once the rejection is complete or changes to Deleting User Accounts 1 Select an account you want to delete in the user details list The selected account is shown with a check...

Page 97: ...Action buttons New Distribution Creates a new distribution Delete Deletes a distribution Approve Approves a distribution Reject Rejects a distribution Sorting Sort Sort by various categories e g last date updated Sort in ascending or descending order Display Set the number of items to display by pressing the button Click the button to select a size of the image shown in the details list List view ...

Page 98: ... player type Type Date Provides distribution method time and distribution status Displays the reservation time Status Provides distribution status information The distribution status can be checked on the status display bar Distribution is being processed Distribution is complete Cancel button Distribution is cancelled Retry button Retry distribution of a cancelled item A newly created distributio...

Page 99: ...ries depending on content limitations Content restrictions Photo video file and Flash PDF Office file where the resolution is higher than 1920 x 1080 Selecting content without limitations You can select either a monitor or set top box player Selecting content with limitations You can only select a set top box player 6 Click the Next button to proceed The player selection window appears 7 Select a ...

Page 100: ...ace on the player is displayed and the next screen does not appear 10 Confirm the content to distribute confirm the player information and then specify distribution settings A player currently engaged in a distribution is locked and a lock icon is displayed in the check box Another distribution cannot be entered until the current one is complete You can view the player details in the Property pane...

Page 101: ...etting is made Reservation Schedule a date and time to distribute When the content is distributed any previous schedule sent are ignored A file over 4GB cannot be transferred When distribution has been reserved the file is distributed if approval is given before the time reserved If approval is given after the reserved time then distribution takes place as soon as approval is given You can cancel ...

Page 102: ...ton to proceed The player selection window appears 7 Select a player you want to distribute to in the player list The approved player appears in the details list 8 Select a player you want to distribute to in the details list The selected player is shown with a check mark If you select a player with the mark the pop up message The selected player s has already been distributed Do you want to selec...

Page 103: ...ace on the player is displayed and the next screen does not appear 10 Confirm the schedule to distribute confirm the player information and then specify distribu tion settings Menu Description Distribution Reserva tion Setting Sets a time for scheduled distribution Immediate distribution Distribute immediately after the distribution setting is made Reservation Schedule a date and time to distribut...

Page 104: ...ibution details are shown in a list Clicking an item displays the results in the details list When the content is distributed any previous schedule sent are ignored A file over 4GB cannot be transferred When distribution has been reserved the file is distributed if approval is given before the time reserved If approval is given after the reserved time then distribution takes place as soon as appro...

Page 105: ... item being distributed When the distribution is canceled the Cancel button changes to the Retry button The player lock is released Re distribution You can select an item that you canceled distributing and redistribute it 1 Select a canceled item in the distribution details list and click the Retry button Redistribution begins Another distribution cannot be entered until the current one is complet...

Page 106: ...ct the player When the distribution is complete the player lock is released and the distribution screen appears automatically Rejecting Distribution 1 Select a distribution item you want to reject in the distribution details list The selected item is shown with a check mark 2 Click the Rejected button to reject the selected item Once the rejection is complete or changes to The player lock is relea...

Page 107: ...isplay Set the number of items to display by pressing the button Click the button to select a size of the image shown in the details list List view Normal view Thumbnail view Player list View the list of players saved All View the list of all players Details list Summary Displays the player name IP address model name and player type displayed only for set top box players Thumbnail Title and displa...

Page 108: ... send to players Preview Allows the user to check the screen position where a message will be displayed Message Area Sets the background color of the area where the urgent message is displayed arrangement of the message top middle bottom and transparency Play Time Sets the duration that the message is displayed 2 Select a player group you want to send a message to in the Player List 3 Select a pla...

Page 109: ...message play time Progress Displays the progress of the message upload A message can only be displayed horizontally The message content will not be saved When you transfer a message to a monitor player the available message editing options are limited Font Fixed Style Only underline is available Special characters Only special characters which can be entered by a keyboard are al lowed etc NOTE ...

Page 110: ...cords a distribution log transfer time transfer result etc when a user distributes content to players PlayBack Records a play log content title repeat number etc when a media player runs content Sort and Search Number of list Select a number of rows to show on a page Log Level Select a desired level from FATAL ERROR WARN INFO or DEBUG User Name Select a search category User ID or User Name Select ...

Page 111: ...file You can view user information or modify user account details except the User ID and role 1 Click in the top right corner of the screen The Setup window appears 2 Click the Profile tab When the Profile pop up window appears you can view or modify the user information 3 To modify the account details select an item you want to modify and make changes 4 To save the changes click the Apply button ...

Page 112: ...ate roles in workgroups 1 Click in the top right corner of the screen The Setup window appears 2 Click the Role tab The Role Setting window appears 3 Click the icon 4 When the registration window appears enter role name The Role tab is only available in the SuperSignElite w Standard version To access this function please get the Standard version NOTE ...

Page 113: ...e access and rights to approve the user 5 Click the OK button 6 Specify the role information and rights under the Role Details and Rights 7 To save the settings click the Apply button 8 To close the Setup window click the X icon in the top right corner of the screen No Name Function Role Details Role name description created date and last updated date Authority Specify the user rights read write r...

Page 114: ...ed 5 To save the settings click the Apply button 6 To close the Setup window click the X icon in the top right corner of the screen No Name Function Role Details Role name description created date and last updated date Authority Specify the user rights read write read only Scope Entire system Edit Select read write or read only for Contents Schedule Player User and Distribution Etc Select right fo...

Page 115: ...The Role Setting window appears 3 Click a role item you want to delete in the role list 4 Click the Delete button 5 When the deletion confirmation pop up window appears click the OK button 6 When the deletion confirmation window appears click the OK button The selected role is deleted 7 To close the Setup window click the X icon in the top right corner of the screen ...

Page 116: ...Server tab The server window appears You can view the server details such as the server IP ad dress server port memory usage CPU usage etc 3 To close the Setup window click the X icon in the top right corner of the screen The Server tab is only available in the SuperSignElite w Standard version To access this function please get the Standard version NOTE ...

Page 117: ...he System window 3 Specify the system environment as needed 4 To apply the settings click the Apply button 5 To close the Setup window click the X icon in the top right corner of the screen Role Description Archive Period of Log data Set a number of days to keep a log file Enable Log Backup Select to enable or disable a log backup The System tab is only available in the SuperSignElite w Standard v...

Page 118: ...he Setup window appears 2 Click the Information tab The software version and customer support website link are displayed in the Information window 3 To close the Setup window click the X icon in the top right corner of the screen The Info tab is only available in the SuperSignElite w Standard version To access this function please get the Standard version NOTE ...

Page 119: ...ateway and subnet address for IP communications The SuperSign Manager can find the SuperSign Players in the same network using the scan feature For 1 1 connections use a crossover cable that allows communications without network equipment Features such as the Web widgets and RSS are not available in closed networks with out an external connection to the Internet If the network does not have a DHCP...

Page 120: ... by using the manual scan mode If the SuperSign Manager is in a private network the SuperSign Player may not be prop erly connected If the network has a firewall some of transmission features may not work properly Features such as the Web widgets and RSS are not available in closed networks with out an external connection to the Internet If the network does not have a DHCP server you should manual...

Page 121: ...er using a wireless network Do not plug a wireless network device when you connect the Player to the SuperSign Manager using a wired network Make sure that the SuperSign Manager and the SuperSign Player are in the same net work when you use a wired wireless router The SuperSign Player cannot be recognized by a scan when it is in a different network If the SuperSign Manager is behind a router or a ...

Page 122: ...pported Open Office Install Open Office on the SuperSign Manager and the SuperSign Player to use Open Office files as media content OpenOffice 3 2 supported Adobe Acrobat Reader 8 1 or higher Adobe Acrobat Reader 8 1 or higher Lite version excluded is required to see the Help or create content using PDF type media content Install the Adobe Acrobat Reader on the SuperSign Man ager and the SuperSign...

Page 123: ...d document file Not supported Set Top Box image jpg bmp png Video avi wmv mp4 mov mkv ts tp mpg mpeg flv sound mp3 wma wav flash swf document file ppt xls doc pdf pptx pps xlsx docx Open Office odt ods odp To register and play videos you need to install an appropriate unified codec on the Super Sign Manager and the SuperSign Player A maximum image size of 8 192 pixels width or height can be suppor...

Page 124: ...u select to save as in the Print window the menu name appears in English When you navigate to submenu items as in the Control Panel some appear in English Hyper Terminal Regional and Language Options etc Changing Primary Secondary Display To change the primary and auxiliary monitors of the SuperSign Player go to Control Panel Appear ance and Themes Display Screen Resolution The Nvidia graphics chi...

Page 125: ...pen Microsoft Office files in the Super Sign Player Check that the Microsoft Office program is installed properly If the EWF is set to Enable the installation may not continue prop erly Set EWF to Disable and retry installing the program It is recommended that you set EWF to Enable once the installation is complete The schedule transmit ted to the player does not start playing at the scheduled tim...

Page 126: ...the Time zone selected by the user If you don t want to use this option click the Internet Time tab on the menu and clear the Automatically synchronize with an Internet time server checkbox I sent content to the SuperSign Player while playing a video but the video stops playing Network conditions may affect the video play Retry sending the content when the SuperSign Player is not playing a video W...

Page 127: ... O O Input select O O O O O O Aspect ratio O O O O O O Screen mute O O O O O O Volume mute O O O O O O Volume control O O O O O O Remote lock Key lock O O O O O O Auto configura tion O O O O O O Tile mode O O O O O O Tile ID set O O O O O O Natural mode In Tilemode O O O O O O Picture mode PSM O O O O O O Sound mode O O O O O O Fan fault check O O O O O O Temperature value O O O O O O Lamp fault c...

Page 128: ... O O Auto configura tion O O O O O O Tile mode O O O O O O Tile ID set O O O O O O Natural mode In Tilemode O O O O O O Picture mode PSM O O O O O O Sound mode O O O O O O Fan fault check O O O O O O Temperature value O O O O O O Lamp fault check O O O O O O Time O O O O O O Sleep time O O O O O O Auto sleep O O O O O O Power on delay O O O O O O DPM select O O O O O O Power saving O O O O O O Pow...

Page 129: ...rial number of the SET is located on the back and one side of the SET Record it below should you ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device ...

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