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LG MP500-A Series, Owner'S Manual

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LG MP500-A Series Owner'S Manual Download Page 23

23

Resolution

Maximum Resolution

DP: 1920 x 1080 @ 60 Hz

Recommended 

Resolution

1920 x 1080   60 Hz

Power

Power Rating 

100-240 V~ 50/60 Hz 1.3 A

Operating Condition

Video

LED

Wattage

Max Mode

Active

On

≤15W

Deep Sleep Mode

(Set = Off)

Off

Off

≤1W

Environmental Conditions

Operating Conditions

    5 °c to 40 °c

Humidity

10 % to 80 %

Storage Conditions

-20 °c to 60 °c

Humidity

  5 % to 85 %

Operational Specifications

● 

The resolution which is supported may differ depending on the monitors.

●  Booting the Media Player using a device connected via a USB port may not work properly, depending on the 

device.

Note

Summary of Contents for MP500-A Series

Page 1: ...GITAL SIGNAGE MEDIA PLAYER Hardware OWNER S MANUAL Please read this manual carefully before operating the product and retain it for future reference http partner lge com www lg com MP500 A MP500 B MP500 F ...

Page 2: ...e Box 7 Basic Components 7 Optional Items 7 Connections 8 Front Panel 8 Back Panel 8 How to Install on Monitor 9 WS50 LT55A Models 9 WX50MF Model 10 How to Install the Guide Bracket 11 In Out Cable Connection 13 Connecting a Monitor with an HDMI Cable 14 Connecting Disconnecting HDMI Audio Device in Windows 16 Connecting a Monitor with DP Cable 17 Connection to Multiple Monitors 20 ...

Page 3: ...How to Install the Guide Bracket 29 In Out Cable Connection 31 Connecting a Monitor with DP Cable 32 Connecting a Monitor with DP to HDMI Adapter 35 Connecting Disconnecting DP Audio Device in Windows 38 Connection to Multiple Monitors 39 Limitations of Microsoft Windows Embedded Standard 41 Frequently Asked Questions FAQs 41 Unified Codecs 42 Network Setting 42 Attention LG Electronics does not g...

Page 4: ...l be charged If the product is not connected to the AC power for an extended period of time the flash memory battery may be discharged In this case servicing will be charged When the battery is discharged the message below will appear on the boot screen In this case you should replace the battery ERROR 0271 Check data and time settings WARNING 0251 System CMOS checksum bad Default configuration us...

Page 5: ... Cache 2 40 GHz Chip Set Mobile Intel QM57 Express Chipset Main Memory DDR3 SODIMM type 2 GB Secondary Storage Device SSD 64 GB 128 GB O S Microsoft Windows Embedded Standard 7 P Embedded battery Applied General Specifications Multi I O Port Serial Port One external RS 232C Serial port USB Port Hi Speed USB 2 0 port 480 Mbps rate x4 LAN Port Intel 82577 Gigabit Ethernet PHY HDMI DP Intel HD Graphi...

Page 6: ...n the device Note Resolution Maximum Resolution DP 2560 x 1600 60 Hz HDMI 1920 x 1200 60 Hz Recommended Resolution 1920 x 1080 60 Hz Power Power Rating 100 240 V 50 60 Hz 1 3 A Operating Condition Video LED Sync H V Max Mode Active On 50 W Deep Sleep Mode Set Off Off Off 1 W Environmental Conditions Operating Conditions 5 c to 40 c Humidity 10 to 80 Storage Conditions 20 c to 60 c Humidity 5 to 85...

Page 7: ... the latest software for your model Depending on the model this feature may not be supported Note MP500 Owner s Manual Cards Power Cable Basic Components Optional Components Φ3L12x4EA Fixing screwsforplasticbackcover M3 L8 x 4 EA Fixing screws for metal back cover Guide Bracket These illustrations may differ from your product and are subject to change In some countries a Y type cable may be provid...

Page 8: ...on LINE OUT Connector For a LINE OUT cable for analog audio transfer USB In For USB type devices including memory hard disk CD ROM key board and mouse HDMI Out For an HDMI compatible monitor LAN Connector For a LAN cable DP Output Port Connects the cable to the DP supporting monitor Monitor Docking Port Connects the MP500 to a monitor A B C D E F G H I Front Panel I ...

Page 9: ...P500 on the set using the four screws provided How to Install on Monitor WS50 LT55A Models Be careful of sharp edges on the rail and the handle Fixing the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of non standard screws Do not over tighten the screws as this may cause damage to the product and vo...

Page 10: ...unt it 3 Attach the MP500 on the product using the two screws provided WX50MF Model The illustrations shown are to guide your integration and may differ from your product Attention Be careful of sharp edges on the rail and the handle Attaching the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of non ...

Page 11: ...ket and the numbers on the back cover when assembling the guide bracket 2 Attach the guide bracket to the back of your moni tor 3 or 4 screws are required depending on the model Model that requires 3 fixing screws for assembling the guide bracket Model that requires 4 fixing screws for assembling the guide bracket ...

Page 12: ...cket 3 Assemble the MP500 A B to the guide bracket with the fixing screws Model that requires 3 fixing screws for assembling the guide bracket Attach the MP500 A B to the guide bracket with 3 fixing screws Model that requires 4 fixing screws for assembling the guide bracket Attach the MP500 A B to the guide bracket with 4 fixing screws ...

Page 13: ...gure the SET ID please refer to the owner s manual for your monitor Attention When using the SuperSign Manager software The monitor s SET ID is a unique number used to identify the monitor You can choose a number from 1 to 25 The SET ID allows the SuperSign Manager software to identify the monitor In order to directly connect the monitor to the MP500 its SET ID must be set to 1 To use SuperSign Ma...

Page 14: ...ect with MP500 should have the HDMI in for the HDMI connection To use an HDMI device connection should be done on the Windows the operating system of MP500 To connect and disconnect the HDMI audio device see the Connecting Disconnecting HDMI Audio Device in Windows section of this document Attention Note Use a certified cable with the HDMI logo attached If you do not use a certified HDMI cable the...

Page 15: ...15 4 Connect a LAN cable to MP500 3 Connect MP500 OUT to the monitor IN with an RS 232C cable ...

Page 16: ... Device then click OK to connect the HDMI audio device or select Disable to disconnect it In order to change the audio devices you may restart the computer Connecting Disconnecting HDMI Audio Device in Windows Connecting HDMI Audio Device Disconnecting HDMI Audio Device Connecting Disconnecting HDMI Audio Device in Windows Embedded Standard 7 P Move to the desktop of the monitor connected to the M...

Page 17: ...ect the appropriate power cables to a monitor and MP500 respectively To enable DP connection the monitor that will be connected to MP500 must support the DP input port When connecting the DP DisplayPort cable use the standard cable Using a non standard cable may cause a malfunction Attention ...

Page 18: ...18 4 Connect the MP500 to the monitor with a LINE OUT cable 3 Connect MP500 to the monitor IN with an RS 232C cable AUDI IN AUDIO IN AUDIO IN ...

Page 19: ...ccordingly When the product is turned on after cable connection or the operating system is completely booted DP and HDMI video output start operating The product does not support a dual mode where DP can be switched either to HDMI or DVI It is only for DP output The DisplayPort DP of the MP500 does not support digital audio output It is recommended to use it with a line out cable for analog audio ...

Page 20: ...00 The maximum number of monitors connected varies depending on the monitor type You can set the tile mode by connecting multiple monitors Attention You may want to purchase additional RS 232C cables to use several monitors together You cannot connect multiple monitors using an HDMI cable or DP cable Refer to the owner s manual of the monitor for the SET ID Max value MP500 RS 232C Cable SET ID Max...

Page 21: ...may cause compatibility issues When connecting the MP500 into WS50 LT55A or WX50MF through the monitor docking port set the monitor input to SuperSign When connecting removing the MP500 into from the monitor through the monitor docking port make sure to unplug the power cord connected to monitor and MP500 respectively The following monitors support the connection through the monitor docking port W...

Page 22: ...hip Set Intel Bay Trail M Chipset Main Memory DDR3L 2048MB SO DIMM type Secondary Storage Device SSD 64 GB 128 GB O S Windows Embedded Standard 7 P Embedded battery Applied General Specifications Multi I O Port Serial Port One external RS 232C Serial port USB Port USB Port x 4 LAN Port Gigabit Ethernet PHY DP Intel HD Graphics Controller Mini PCIe Supported LINE OUT Supported The OS may not be pro...

Page 23: ...Active On 15W Deep Sleep Mode Set Off Off Off 1W Environmental Conditions Operating Conditions 5 c to 40 c Humidity 10 to 80 Storage Conditions 20 c to 60 c Humidity 5 to 85 Operational Specifications The resolution which is supported may differ depending on the monitors Booting the Media Player using a device connected via a USB port may not work properly depending on the device Note ...

Page 24: ...nts have been included prior to installation Basic Components MP500 F Basic Components Optional Components Owner s Manual Cards Power Cable Φ3 L6 x 4 EA fixing screws Φ3 L12 x 4 EA fixing screws for plastic back cover Φ3 L8 x 4 EA fixing screws for metal back cover Guide Bracket DP to HDMIAdapter ...

Page 25: ...The DP to HDMI adapter may not be compatible with products other than MP500 F The DP to HDMI adapter does not provide the function of converting HDMI to DP Attention The following items are supported by the MP500 F but are not provided with the product Please purchase optional items as needed HDMI kit HDMI cable DP cable LINE OUT cable LAN cable mouse keyboard Optional Items SuperSign software and...

Page 26: ...0 F on LINE OUT Connector For a LINE OUT cable for analog audio transfer USB In For USB type devices including memory hard disk CD ROM keyboard and mouse LAN Connector For a LAN cable DP Output Port Connects the cable to the DP supporting monitor Monitor Docking Port Connects the MP500 F to a monitor A B C D E F G H Front Panel H A B C E F E G E D ...

Page 27: ... MP500 F on the set using the four screws provided How to Install on Monitor WS50 LT55A Models Be careful of sharp edges on the rail and the handle Fixing the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of non standard screws Do not over tighten the screws as this may cause damage to the product an...

Page 28: ...ount it 3 Attach the MP500 F on the product using the two screws provided WX50MF Model The illustrations shown are to guide your integration and may differ from your product Attention Be careful of sharp edges on the rail and the handle Attaching the product with non standard screws may cause damage or the product to fall down LG Electronics is not liable for any accidents relating to the use of n...

Page 29: ...ket and the numbers on the back cover when assembling the guide bracket 2 Attach the guide bracket to the back of your moni tor 3 or 4 screws are required depending on the model Model that requires 3 fixing screws for assembling the guide bracket Model that requires 4 fixing screws for assembling the guide bracket ...

Page 30: ...bracket 3 Assemble the MP500 F to the guide bracket with the fixing screws Model that requires 3 fixing screws for assembling the guide bracket Attach the MP500 F to the guide bracket with 3 fixing screws Model that requires 4 fixing screws for assembling the guide bracket Attach the MP500 F to the guide bracket with 4 fixing screws ...

Page 31: ...gure the SET ID please refer to the owner s manual for your monitor Attention When using the SuperSign Manager software The monitor s SET ID is a unique number used to identify the monitor You can choose a number from 1 to 25 The SET ID allows the SuperSign Manager software to identify the monitor In order to directly connect the monitor to the MP500 F its SET ID must be set to 1 To use SuperSign ...

Page 32: ...ct the appropriate power cables to a monitor and MP500 F respectively To enable DP connection the monitor that will be connected to MP500 F must support the DP input port When connecting the DP DisplayPort cable use the standard cable Using a non standard cable may cause a malfunction Attention ...

Page 33: ...33 3 Connect MP500 F OUT to the monitor IN with an RS 232C cable 4 Connect a LAN cable to MP500 F ...

Page 34: ...ct is turned on after cable connection or the operating system is completely booted DP video output starts operating The product does not support a dual mode where DP can be switched either to HDMI or DVI It is only for DP output ...

Page 35: ...able High Speed HDMI Cable with Ethernet Attention To enable DP to HDMI Adapter connection the monitor that will be connected to MP500 F must support the DP input port When connecting the DP DisplayPort to HDMI Adapter cable use the standard cable Using a non stand ard cable may cause a malfunction Connecting a Monitor with DP to HDMI Adapter 1 Connect the power cables to the monitor and to the MP...

Page 36: ...36 2 Connect the MP500 F to the monitor using the DP to HDMI adapter and the HDMI cable 3 Connect MP500 F OUT to the monitor IN with an RS 232C cable ...

Page 37: ...37 4 Connect a LAN cable to MP500 F Attention The DP to HDMI adapter must be connected before the product is turned on or after the operat ing system has completely loaded ...

Page 38: ... it In order to change the audio devices you may restart the computer Connecting Disconnecting DP Audio Device in Windows Connecting Disconnecting DP Audio Device in Windows Embedded Standard 7 P Attention If an audio device is connected or removed while media content is played you need to stop the content and play again If a DP cable is removed from the MP500 F sound does not play In addition whe...

Page 39: ...e MP500 F The maximum number of monitors connected varies depending on the monitor type You can set the tile mode by connecting multiple monitors Attention You may want to purchase additional RS 232C cables to use several monitors together You cannot connect multiple monitors using a DP cable Refer to the owner s manual of the monitor for the SET ID Max value MP500 F RS 232C Cable SET ID Max RS 23...

Page 40: ... into WS50 LT55A or WX50MF through the monitor docking port set the monitor input to SuperSign When connecting removing the MP500 F into from the monitor through the monitor docking port make sure to unplug the power cord connected to monitor and MP500 F respectively The following monitors support the connection through the monitor docking port WS50 LT55A LG Electronics WX50MF LG Electronics Disco...

Page 41: ... submenu items such as in the Control Panel some may appear in English e g HyperTer minal Regional and Language Options Device Manager Question Answer Where can I get a vaccine program This media player comes packaged with the Windows program only Please pur chase a vaccine program separately for use The screen resolution is not adequate Check whether the screen resolution of Windows is set proper...

Page 42: ...ote Network Setting As there are various network connection methods please follow the specifications of your carrier or those of your Internet service provider 1 If you cannot connect to the network check the following a Check whether the network connection tray icon is displayed as shown below If it is not displayed as above it indicates that the network cable is not connected correctly or that t...

Page 43: ...below and then check the network connection a As per the procedure described in the item 1 above set the IP to DHCP in the Internet Protocol Properties window b Click the Start button and click through All Programs Accessories Command Prompt to open the DOS window c In the DOS window type ipconfig to check your current IP d Open the Internet Protocol Properties window again and type in the IP addr...

Page 44: ...u ever need service WARNING This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures MODEL SERIAL Temporary noise is normal when powering ON or OFF this device Supplier s Declaration of Conformity Trade Name LG Responsible Party LG Electronics USA Inc Address 111 Sylvan Avenue North Building Engle...

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