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Basics

30

Locking and unlocking the device

Pressing the Power/Lock Key turns off the screen and puts the device 
into lock mode. The device automatically gets locked if it is not used for a 
specified period. This helps to prevent accidental taps and saves battery 
power. 
To unlock the device, press the Power/Lock Key and swipe the screen in 
any direction.

KnockON

The KnockON feature allows you to double-tap the screen to easily turn 
it on or off.

Turning the screen on

1  

Double-tap the centre of the Lock screen to turn the screen on.

2  

Unlock the screen or access any of the available shortcuts or widgets.

Turning the screen off

1  

Double-tap an empty area of the Home screen or the status bar.

2  

The screen will turn off.

 NOTE

 

• 

Tap on the centre area of the screen. If you tap on the bottom or the top area, 
the recognition rate may decrease.

Knock Code

The Knock Code feature allows you to create your own unlock code using 
a combination of knocks on the screen. You can access the Home screen 
directly when the screen is off by tapping the same sequence on the 
screen.

 NOTE

 

• 

If you enter the wrong Knock Code 6 times, it will compulsorily take you to 
your Google account log in/backup PIN.

• 

Use the fingertip instead of finger nail to tap the screen for turning it on or off.

Summary of Contents for LG-K240F

Page 1: ...www lg com MFL00000000 1 0 ENGLISH USER GUIDE LG K240F ...

Page 2: ...age the device and lead to data corruption or data loss Such actions will violate your LG licence agreement and void your warranty Some contents and illustrations may differ from your device depending on the region service provider software version or OS version and are subject to change without prior notice Software audio wallpaper images and other media supplied with your device are licensed for...

Page 3: ...od 31 Smart Lock 31 Home screen 32 Getting to Know the Home Screen 32 Returning to recently used applications 33 Customizing the Home screen 34 Notifications panel 35 Capturing a screenshot 37 On screen keyboard 37 Using the keypad and entering text 37 Entering special characters 38 Transferring data between a PC and the device 39 Transferring data using USB connection 39 LG Bridge 40 Features of L...

Page 4: ...n email account 55 Music 55 Playing a song 55 Music player options 56 Clock 57 Alarms 57 Timer 57 World clock 57 Stopwatch 58 Calculator 58 Calendar 58 Voice Recorder 59 Recording a sound or voice 59 Downloads 59 FM Radio 59 LG Backup 60 About backing up and restoring device data 60 To backup your device data 60 Google apps 61 Settings 63 Access the Settings menu 64 Networks Settings 64 Wi Fi 64 W...

Page 5: ...78 Default message app 78 Backup reset 78 About phone 78 Appendix 79 Device software update 80 FAQ 81 Anti Theft Guide 84 More information 85 Open source software notice information 85 Regulatory information FCC ID number etc 85 Trademarks 85 Declaration of conformity 86 Contact office for compliance of this product 86 ...

Page 6: ...n the user s body and the back of the phone See the user manual for more information Do not leave the device or its accessories within the reach of children and do not allow to play with The device contains small parts with sharp edges that may cause injury or break off and give rise to danger of suffocation This device may produce a loud sound Pacemaker manufacturers recommend that you leave at l...

Page 7: ...to avoid interfering with the operation of trigger explosions Among the areas with potentially explosive atmospheres include fueling areas are the holds of ships facilities for the transportation or storage of fuel and chemicals areas where the air contains chemicals or particles such as grain dust or metal powders This device may produce a bright or flashing light Do not expose your device or its...

Page 8: ...y use approved accessories Please read these simple guidelines Not following these guidelines may be dangerous or illegal Should a fault occur a software tool is built into your device that will gather a fault log This tool gathers only data specific to the fault such as signal strength cell ID position in sudden call drop and applications loaded The log is used only to help determine the cause of...

Page 9: ...es between the users body and the back of the phone To comply with FCC RF exposure requirements a minimum separation distance of 1 cm 0 39 inches must be maintained between the user s body and the back of the phone Any beltclips holsters and similar accessories containing metallic components may not be used Body worn accessories that cannot maintain 0 39 inches 1cm separation distance between the ...

Page 10: ...against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio ...

Page 11: ...d be kept away from heat sources such as radiators or cookers Do not drop Do not subject this unit to mechanical vibration or shock Switch off the phone in any area where you are required to by special regulations For example do not use your phone in hospitals as it may affect sensitive medical equipment Do not handle the phone with wet hands while it is being charged It may cause an electric shoc...

Page 12: ...tely Do not attempt to accelerate the drying process with an external heating source such as an oven microwave or hair dryer The liquid in your wet phone changes the colour of the product label inside your phone Damage to your device as a result of exposure to liquid is not covered under your warranty Efficient phone operation Electronics devices All mobile phones may receive interference which co...

Page 13: ...ion to driving Pull off the road and park before making or answering a call if driving conditions so require RF energy may affect some electronic systems in your vehicle such as car stereos and safety equipment When your vehicle is equipped with an air bag do not obstruct with installed or portable wireless equipment It can cause the air bag to fail or cause serious injury due to improper performa...

Page 14: ... Stop using your mobile device until the glass is replaced by an authorised service provider Blasting area Do not use the phone where blasting is in progress Observe restrictions and follow any regulations or rules Potentially explosive atmospheres Do not use your phone at a refueling point Do not use near fuel or chemicals Do not transport or store flammable gas liquid or explosives in the same c...

Page 15: ... replacing Recharge the battery if it has not been used for a long time to maximise usability Do not expose the battery charger to direct sunlight or use it in high humidity such as in the bathroom Do not leave the battery in hot or cold places as this may deteriorate battery performance Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instru...

Page 16: ...Features you will love Features you will love ...

Page 17: ...te a memo using the following options Tap to undo the most recent action Tap to redo the most recently deleted action Tap to insert text into your memo Tap to select the pen type and colour Tap to use the eraser to erase the pen marks on the memo Tap to crop the image of memo Tap to select the share or paper style Tap to hide or display the toolbar NOTE Please use a fingertip while using the Quick...

Page 18: ...Basics Basics ...

Page 19: ...eo Headset USB Cable Battery NOTE Items described above may be optional Always use genuine LG accessories The supplied items are designed only for this device and may not be compatible with other devices The items supplied with the device and any available accessories may vary depending on the region or service provider ...

Page 20: ...Basics 19 Device layout Earpiece Charger USB Port Front Camera Lens Headset Jack Rear Camera Lens Speaker Power Lock Key Flash Volume Keys ...

Page 21: ...e Keys While screen is off Press either Volume key twice to launch the Camera On the Home screen Control ringer volume During a call Control your earpiece volume when playing audio video Control volume continuously WARNING Placing a heavy object on the device or sitting on it can damage the display and touch screen functions ...

Page 22: ...ce Installing the SIM card and battery Insert the SIM card provided by the device service provider and the included battery WARNING Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a LG Service Centre to remove the memory card NOTE Only the microSIM cards work with the device 1 To remove the back cover hold the device ...

Page 23: ...contact area on the card is facing downward WARNING Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a LG Service Centre to remove the memory card NOTE Only the microSIM cards work with the device 3 Insert the battery ...

Page 24: ...computer can also be used to charge the battery by connecting the device to it using the USB cable WARNING Use only LG approved chargers batteries and cables If you use unapproved chargers batteries or cables it may cause battery charging delay Or this can cause the battery to explode or damage the device which are not covered by the warranty The charger connector is located at the bottom of the d...

Page 25: ...y power Extending your device battery life Turn off radio communications when you are not using If you are not using Wi Fi Bluetooth or GPS turn them off Reduce screen brightness and set a shorter screen timeout Turn off automatic syncing for Gmail Calendar Contacts and other applications Some applications you download may consume battery power While using downloaded applications check the battery...

Page 26: ...our device WARNING Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it NOTE Frequent writing and erasing of data shortens the lifespan of memory cards 1 Remove the back cover 2 Insert a memory card with the gold coloured contacts facing downwards 3 Replace the back cover ...

Page 27: ... the memory card or device It is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Touch screen tips Here are some tips on how to navigate on your device NOTE Do not press too hard the tap screen is sensitive enough to pick up a light yet firm tap Use the tip of your finger to tap the option you want Be careful not to tap any other buttons Ta...

Page 28: ...d an item for a moment and then without lifting your finger move your finger on the screen until you reach the target position You can drag items on the Home screen to reposition them Swipe or slide To swipe or slide quickly move your finger across the surface of the screen without pausing when you first tap it so you don t drag an item instead ...

Page 29: ...s 28 Double tap Double tap to zoom on a webpage or a map Pinch to Zoom Use your index finger and thumb in a pinching or spreading motion to zoom in or out when using the browser Maps or when viewing pictures ...

Page 30: ...e server creates your account Signing into your Google account 1 Tap General tab Accounts sync 2 Tap ADD ACCOUNT Google 3 Enter your email address and tap NEXT 4 Enter your password and tap NEXT 5 After signing in you can use Gmail and take advantage of Google services 6 Once you have set up your Google account your device will automatically synchronise with your Google account on the web if a dat...

Page 31: ... 2 Unlock the screen or access any of the available shortcuts or widgets Turning the screen off 1 Double tap an empty area of the Home screen or the status bar 2 The screen will turn off NOTE Tap on the centre area of the screen If you tap on the bottom or the top area the recognition rate may decrease Knock Code The Knock Code feature allows you to create your own unlock code using a combination ...

Page 32: ...een Select screen lock 2 Select a desired screen lock from None Swipe Knock Code Pattern PIN and Password NOTE Create a Google account before setting an unlock pattern and remember the Backup PIN you created when creating your pattern lock Smart Lock You can use Smart Lock to make unlocking your device easier You can set it to keep your device unlocked when you have a trusted Bluetooth device conn...

Page 33: ...n Area Home Touch Buttons 1 6 2 3 4 5 1 Status Bar Shows the device status information including the time signal strength battery status and notification icons 2 Widget Widgets are self contained applications that can be accessed through the Apps drawer or on the Home screen Unlike a shortcut a Widget can function as an on screen application 3 Application Icons Tap an icon application folder etc t...

Page 34: ...tional canvases Returning to recently used applications Multitasking is easy with Android you can keep more than one application running at the same time There is no need to quit an application before opening another Use and switch between several open applications Android manages each application stopping and starting them as needed to make sure that idle applications don t consume resources unne...

Page 35: ...een While on the Home screen touch and hold the icon you want to remove drag it to Adding an app to the Quick Button Area From the Apps screen or on the Home screen touch and hold an application icon and drag it to the Quick Button Area Then release it in the desired location Removing an app from the Quick Button Area Touch and hold the desired Quick Button drag it to NOTE The Apps Button cannot b...

Page 36: ...on to directly access the settings menu for the function To see more toggle buttons swipe left or right Tap to remove add or rearrange quick setting buttons 2 Current notifications are listed each with a brief description Tap a notification to view it 3 Tap to clear all the notifications When a notification arrives its icon appears at the top of the screen Icons for pending notifications appear on...

Page 37: ...ying No network signal available No interruptions not even alarms Airplane mode is on Vibrate mode is on Connected to a Wi Fi network Battery fully charged Wired headset connected Battery is charging Call in progress The device is connected to a PC via a USB cable Missed call Downloading data Bluetooth is on Uploading data System warning GPS is on An alarm is set Data is synchronizing New voicemai...

Page 38: ...of the current screen To view the captured image tap Screenshots folder On screen keyboard You can enter text using the on screen keyboard The on screen keyboard appears on the screen when you tap an available text entry field Using the keypad and entering text Icon Description Tap once to capitalise the next letter you type Double tap for all caps Tap to go to the keyboard settings Touch and hold...

Page 39: ... á touch and hold the a button until the pop up appears and displays related special characters Without lifting the finger drag your finger to the desired special character Once it s highlighted lift your finger NOTE A symbol at the top right corner of a key indicates that additional characters are available for that key ...

Page 40: ... Notifications panel tap the current connection type and select Media device MTP 3 A window will pop up on your PC allowing you to transfer the desired data NOTE The LG Android Platform Driver is required to be installed on your PC to be able to detect the device Check the requirements for using Media device MTP Items Requirement OS Microsoft Windows XP SP3 Vista or higher Window Media Player vers...

Page 41: ...y depending on the device The LG unified USB driver is a program required to connect an LG device to a PC It is automatically installed when installing LG Bridge Features of LG Bridge Manage contents from your device on PC via Wi Fi or data Back up and restore the data of your device via USB Update software of a device on your PC via USB To download the LG Bridge software 1 Go to www lg com 2 Tap ...

Page 42: ...Apps Apps ...

Page 43: ...me while browsing in Play Store tap an app to open its details screen The App details screen includes a description ratings comments and related information about the app From this screen you can download install uninstall rate the app and more To uninstall applications 1 Tap General tab Apps 2 Once all applications appear scroll to and select the application you want to uninstall 3 Tap Uninstall ...

Page 44: ...and hold Calling your contacts 1 Tap 2 Scroll through the contact list You can also enter the contact s name in the Search field or scroll along the alphabet letters on the right edge of the screen 3 In the list that is displayed tap the contact you want to call Answering and rejecting a call Swipe in any direction to answer an incoming call Swipe in any direction to decline an incoming call NOTE ...

Page 45: ...all calls tap NOTE You are charged for each call you make Viewing your call logs 1 Tap Call logs tab 2 View a list of all dialed received and missed calls NOTE Tap any call log entry to view the date time and duration of the call Tap Delete all to delete all of the recorded items Change your call settings You can configure call settings such as call forwarding as well as other special features off...

Page 46: ...to add a picture to the new contact tap the image icon Choose Take photo or Select from Gallery 5 Enter the desired information for the contact 6 Tap SAVE Favourites contacts You can classify frequently called contacts as favourites Adding a contact to your favourites 1 Tap 2 Tap a contact to view its details 3 Tap the star at the top right of the screen The star turns yellow Removing a contact fr...

Page 47: ... new group You can also set a distinct ringtone for the newly created group 4 Tap Add members to add contacts to the group and tap ADD 5 Tap SAVE to save the group NOTE If you delete a group the contacts assigned to that group will not be lost They will remain in your contact list ...

Page 48: ...a suggested recipient and add more than one contact 3 Tap the text field and start entering your message 4 Tap to open the options menu Choose from any of the available options 5 Tap to attach the file that you want to share with message 6 Tap Send to send your message Conversation view Messages exchanged with another party are displayed in chronological order so that you can conveniently see and ...

Page 49: ... photo Your picture will be automatically saved to the Gallery Camera options on the viewfinder 1 7 8 2 5 6 3 4 1 Tap to hide display the camera options on the viewfinder 2 Allows you to manage the camera s flash 3 Tap to swap between the rear camera lens and the front camera lens 4 Tap this icon to open the camera settings menu 5 Tap to view the last photo or video you recorded 6 Tap to start rec...

Page 50: ...icture and the quality of video Allows you to take pictures with voice commands When on you just say Cheese Smile LG etc to take a picture Set your camera s timer This is ideal if you want to be a part of the picture or video Allows you to take better pictures and record better videos by displaying a grid line for help with alignment Set the storage location for your pictures and videos Choose fro...

Page 51: ...Tap to access additional options Tap to add the photo to your favourites Recording a video 1 Tap 2 Frame your subject on the screen 3 Tap to start recording the video 4 The length of the recording is displayed on the top of the screen NOTE Tap to take pictures while recording video 5 Tap to pause recording video You can resume recording again by tapping OR Tap to stop recording Your video will be ...

Page 52: ...tions 1 Tap 2 Tap an album to open it and view its contents The pictures and videos in the album are displayed in chronological order 3 Tap a picture in an album to view it NOTE Depending on the software installed some file formats may not be supported Some files may not play properly due to their encoding Viewing pictures The Gallery displays your pictures in folders When an application such as E...

Page 53: ...be supported If the file size exceeds the available memory an error can occur when you open files Zooming in and out Use one of the following methods to zoom in on an image Double tap anywhere to zoom in Spread two fingers apart on any place in the picture zoom in Pinch in or double tap the image to zoom out Playing a video 1 Tap 2 Select the video you want to watch Video options 1 2 3 4 5 6 1 Tap...

Page 54: ...l options NOTE While playing a video slide the right side of the screen up or down to adjust the sound While playing a video slide the left side of the screen up or down to adjust the brightness While playing a video slide your finger from left to right or vice versa to fast forward and rewind Deleting photos videos Use one of the following methods While in a folder tap select the photos videos an...

Page 55: ...olders Each account has Inbox VIP Sent Drafts and Show all folders Depending on the features supported by your account s service provider you may have additional folders Composing and sending email 1 Tap 2 Enter an address for the message s intended recipient As you enter text matching addresses will be offered from your contacts Separate multiple addresses with semicolons 3 Tap the Cc Bcc field t...

Page 56: ...ailable memory an error can occur when you open files Music file copyrights may be protected by international treaties and national copyright laws Therefore it may be necessary to obtain permission or a licence to reproduce or copy music In some countries national laws prohibit private copying of copyrighted material Before downloading or copying the file please check the national laws of the rele...

Page 57: ...r skip to the previous track in the album playlist or shuffle list Touch and hold to rewind Tap to adjust the volume Tap to open the music library Tap to play the current playlist in shuffle mode tracks are played in random order Tap to toggle through repeat all songs repeat current song and repeat off Tap to add the song to your favourites Tap to open the current playlist Tap to access additional...

Page 58: ... to add a new alarm 3 Adjust the settings as necessary and tap SAVE NOTE You can also tap an existing alarm to edit it Timer The Timer tab can alert you with an audible signal when a set amount of time has passed 1 Tap Timer tab 2 Set the desired time on the timer 3 Tap Start to start the timer 4 Tap Stop to stop the timer World clock The World clock tab allows you to easily check the current time...

Page 59: ...or The Calculator app allows you to perform mathematical calculations using a standard or scientific calculator 1 Tap 2 Tap the number buttons to enter numbers 3 For simple calculations tap the function you want to perform x or followed by NOTE For more complex calculations tap Calendar The Calendar app allows you to track your schedule of events 1 Tap 2 Tap the date you want to add an event to Th...

Page 60: ...Tap to listen to the recording NOTE Tap to access your recordings You can listen to your saved recordings Downloads Use this application to see what files have been downloaded through the applications Tap FM Radio Your device has a built in FM Radio so you can tune in to your favourite stations and listen on the go Tap NOTE You must plug in your earphones in order to use them as an antenna ...

Page 61: ...preloaded on your device you can backup and restore most of your data including downloaded and pre installed applications bookmarks calendar entries contacts home screen settings and system settings WARNING To protect against an unexpected power off during backup or restore operations due to insufficient battery power you should always keep your battery fully charged NOTE All files that are stored...

Page 62: ...evice Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search for locations and view location information for various places YouTube Watch or create videos and share them with others Drive Store your content on the cloud access it from anywhere and share it with others Play Music Discover listen to and sha...

Page 63: ...moticons and video calls while you are chatting Photos Manage photos albums and videos that you have saved on the device and uploaded to Google Google Settings Configure settings for some features provided by Google Voice Search Search quickly for items by saying a keyword or phrase ...

Page 64: ...Settings Settings ...

Page 65: ...fault view setting Networks Settings Wi Fi You can use high speed Internet access while within the coverage of the wireless access point AP On the Settings screen tap Networks tab Wi Fi 1 Tap to turn Wi Fi on and start scanning for available Wi Fi networks 2 Tap a network to connect to it If the network is secured with a lock icon you will need to enter a security key or password 3 The status bar ...

Page 66: ...ception or misuse of data sent or received via the Bluetooth feature Always make sure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approved by Bluetooth SIG may be incompatible with your device Pairing your device with another B...

Page 67: ... Bluetooth enabled device NOTE Due to different specifications and features of other Bluetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices Receiving data via Bluetooth 1 On the Settings screen tap Networks tab Bluetooth 2 Tap to turn Bluetooth on 3 You will receive a request to accep...

Page 68: ... can send a quick message using this function This is useful if you need to decline a call during a meeting Call forwarding Allows you to choose when to forward calls Auto answer Set the time before a connected hands free device automatically answers an incoming call Connection vibration Vibrates your device when the other party answers the call Save unknown numbers Allows you to add unknown numbe...

Page 69: ...luetooth compatible devices display and operations may be different and functions such as transfer or exchange may not be possible with all Bluetooth compatible devices USB tethering Allows you to share the internet connection with your computer via a USB cable 1 Connect your device to your PC with a USB cable 2 On the Settings screen tap Networks tab Tethering 3 Tap to turn USB tethering on Wi Fi...

Page 70: ...ited When you set your device to Airplane Mode it cannot send or receive any calls or access online data On the Settings screen tap Networks tab More Airplane mode Mobile networks This menu allows you to configure various device network settings such as Mobile data Data roaming etc On the Settings screen tap Networks tab More Mobile networks VPN From your device you can add set up and manage virtu...

Page 71: ...ptions from notifications You can set to allow certain features to interrupt when Priority only is set Lock screen Allows you to choose if you want to show or hide notifications on the lock screen Apps Allows you to set notifications for individual apps including preventing them from displaying notifications and setting priority More settings Allows you to set other sound notifi cation settings On...

Page 72: ...screen Lock screen Allows you to set your lock screen settings On the Settings screen tap Display tab Lock screen Select screen lock Allows you to set a screen lock type to secure your device Smart Lock Sets to keep your device unlocked with trusted device or a place If you need more information please refer to Smart Lock section in Locking and unlocking the device Screen swipe effect Sets the eff...

Page 73: ...ay settings Allows you to set other display settings On the Settings screen tap Display tab Font type Select the desired font type Font size Select the desired font size Brightness Adjust the screen brightness by using the slider Auto rotate screen Set to switch orientation automatically when you rotate the device Screen timeout Set the time delay before the screen automatically turns off Daydream...

Page 74: ...Tap to configure the Voice Search settings Text to speech output Tap to set the preferred engine or general settings for text to speech output Pointer speed Adjust the pointer speed Reverse buttons Reverse the mouse buttons to use primary button on right Location Turn on location service your device determines your approximate location using Wi Fi and device networks When you select this option yo...

Page 75: ...ounts Tap one to view and or manage it ADD ACCOUNT Tap to add new account Accessibility Use the Accessibility settings to configure accessibility plug ins you have installed on your device On the Settings screen tap General tab Accessibility Vision Sets options for people with impaired sight TalkBack Allows you to set up the TalkBack function which assists people with impaired vision by providing ...

Page 76: ... the touch feedback time Touch assistant Show a touch board with easy access to common actions Screen timeout Sets the amount of time before the backlight turns off automatically Touch control areas Allows you to select an area of the screen to limit touch activation to just that area of the screen Accessibility features shortcut Allow you to access selected features quickly when triple tapping th...

Page 77: ...ypt your device each time you power it on Encrypt SD card storage Encrypt SD card storage and keep data unavailable for other devices Set up SIM card lock Sets the PIN to lock your SIM card and allows you to change the PIN Password typing visible Enable to briefly show each character of passwords as you enter them so that you can see what you enter Phone administrators View or deactivate device ad...

Page 78: ...otal space Displays the total amount of space and the remaining available space in your memory card Mount Unmount SD card Allows you to mount or unmount your SD card Erase SD card Allows you to erase all of the data on your SD card Battery power saving Displays the current battery status including the percentage of remaining charge and charging state On the Settings screen tap General tab Battery ...

Page 79: ...e event of data loss or replacement If you need more information please refer to LG Backup section in Apps Back up my data Back up app data Wi Fi passwords and other settings to Google servers Backup account Displays the account that is currently being used to back up information Automatic restore When reinstalling an app restore backed up settings and data Factory data reset Reset your settings t...

Page 80: ...Appendix Appendix ...

Page 81: ... instructions and notes that appear at each step before proceeding Please note that removing the USB data cable during the upgrade may seriously damage your device NOTE LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models LG device software update v...

Page 82: ...ntry FAQ This chapter lists some problems you might encounter when using your device Some problems require you to call your service provider but most are easy to fix yourself Message Possible causes Possible corrective measures SIM card error There is no SIM card in the device or it is inserted incorrectly Make sure that the SIM card is correctly inserted No network connection Dropped network Sign...

Page 83: ...quired Contact your service provider Downloaded application causes a lot of errors Remove the application 1 Tap 2 Tap General tab Apps 3 Tap the app Uninstall Calls not available Dialing error New network not authorised New SIM card inserted Check for new restrictions Pre paid charge limit reached Contact service provider or reset limit with PIN2 Device cannot be turned on On Off key pressed too b...

Page 84: ...defective Replace the charger Wrong charger Use only original LG accessories Number not allowed The Fixed dialling number function is on Check the Settings menu and turn the function off Impossible to receive send SMS photos Memory full Delete some data such as applications or messages from your device to make more memory available Files do not open Unsupported file format Check the supported file...

Page 85: ...ected is Set a screen lock If your device is lost or stolen but you have a screen lock set the device can t be erased using the Settings menu unless your screen is unlocked Add your Google account on your device If your device is wiped but you have your Google account on it the device can t finish the setup process until your Google account information is entered again After your device is protect...

Page 86: ...ensource lge com This offer is valid for three 3 years from the date on which you purchased the product Regulatory information FCC ID number etc For regulatory details go to Settings About phone Regulatory and safety on your phone Trademarks Copyright 2016 LG Electronics Inc All rights reserved LG and the LG logo are registered trademarks of LG Group and its related entities All other trademarks a...

Page 87: ...th the essential requirements and other relevant provisions of Directive 1999 5 EC A copy of the Declaration of Conformity can be found at http www lg com global declaration Contact office for compliance of this product LG Electronics European Shared Service Center B V Krijgsman 1 1186 DM Amstelveen The Netherlands ...

Page 88: ...vent potential negative consequences for the environment and human health Your old appliance may contain reusable parts that could be used to repair other products and other valuable materials that can be recycled to conserve limited resources 3 You can take your appliance either to the shop where you purchased the product or contact your local government waste office for details of your nearest a...

Page 89: ...osed separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities 3 The correct disposal of your old batteries accumulators will help to prevent potential negative consequences for the environment animal and human health 4 For more detailed information about disposal of your old batteries accumulators please contact your city ...

Page 90: ...General Inquiries LG Customer Information Centre UK 0344 847 5454 or 44 344 847 5454 IE 01 686 9454 or 353 1 686 9454 Make sure the number is correct before making a call ...

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