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Read this owner’s manual thoroughly before operating the appliance and keep it handy 

for reference at all times.

OWNER'S MANUAL

BOTTOM FREEZER 

REFRIGERATOR

Copyright © 2019-2020 LG Electronics Inc. All Rights Reserved

MFL71400030

Rev.04_062520

LBNC12231*/LBNC12241*/ LBNC12251*

ENGLISH

Summary of Contents for LBNC10551V

Page 1: ...hly before operating the appliance and keep it handy for reference at all times OWNER S MANUAL BOTTOM FREEZER REFRIGERATOR Copyright 2019 2020 LG Electronics Inc All Rights Reserved MFL71400030 Rev 04_062520 LBNC12231 LBNC12241 LBNC12251 ENGLISH ...

Page 2: ...nd Clearances 12 Reversing Doors 12 Leveling 12 Turning on the Power 13 OPERATION 13 Before Use 14 Control Panel 16 Water Dispenser 16 Water Dispenser Tank 16 Fresh Converter 17 Fresh Vegetable Drawer 17 Folding Shelf 18 Storing Food 20 SMART FUNCTIONS 20 LG ThinQ Application 20 Smart Diagnosis Feature 21 MAINTENANCE 21 Cleaning 24 TROUBLESHOOTING 24 FAQs Frequently Asked Questions 25 Before Calli...

Page 3: ... INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock scalding or injury to persons when using this product follow basic precautions including the following INSTALLATION To reduce the risk of injury to persons adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety glasses Never attempt to operate this appliance if it is da...

Page 4: ...ug the power plug into a multi outlet extension cord Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced by qualified service personnel Do not operate the refrigerator or touch the power cord with wet hands Do not modify or extend the power c...

Page 5: ...mediately in the event of a blackout or thunderstorm Turn the power off if water or dust penetrates into the refrigerator Call a service agent Do not store glass containers or soda in the freezer compartment Contents may expand when frozen break the container and cause injury Do not store disassemble or repair the appliance yourself or allow unqualified personnel to do so Do not use or place flamm...

Page 6: ...plug and contact areas Do not use a wet or damp cloth when cleaning the plug Do not spray water directly on the inside or outside of the refrigerator Do not clean glass shelves or covers with warm water when they are cold They may break if exposed to sudden temperature changes This appliance contains a small amount of isobutane refrigerant R600a which is combustible When transporting and installin...

Page 7: ...function is used to assist the LG Electronics Customer Information Center agents if you call for service c LED Interior Lighting Lights up the inside of the refrigerator d Adjustable Refrigerator Shelf The refrigerator shelves are adjustable to meet individual storage needs The shelf height can be adjusted by inserting the shelf in another groove Store foods with higher moisture content at the fro...

Page 8: ...gg tray in the freezer To keep eggs fresh longer do not store them on the top shelf of the refrigerator or in the vegetable drawer j Refrigerator Door Bin Stores chilled food drinks or condiments k Water Dispenser Tank Supplies water to the dispenser On non plumbed models this is filled manually Fill with potable water only l Ice Tray For producing and storing ice For additional storage space remo...

Page 9: ...rials and vapors such as gasoline away from the refrigerator Failure to do so can result in fire explosion or death NOTE Remove tape and any temporary labels from your refrigerator before using Do not remove any warning labels the model and serial number label or the Tech Sheet that is located under the front of the refrigerator To remove any remaining tape or glue rub the area briskly with your t...

Page 10: ...f the floor NOTE Installing on carpeting soft tile surfaces a platform or weakly supported structure is not recommended Ambient Temperature Install this appliance in an area where the temperature is between 55 F 13 C and 110 F 43 C If the temperature around the appliance is too low or high cooling ability may be adversely affected Installing the Rear Spacers This feature is only available on some ...

Page 11: ...distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges Allow at least 29 1 8 inches 740 mm in front of the refrigerator to open the doors and at least 2 inches 50 mm between the back of the refrigerator and the wall B D C F G E A List LBNC12231 LBNC12241 LBNC12251 A Depth 26 5 8 677mm B Width 23 1 2 595mm C Height to Top of Case 73 1 4 ...

Page 12: ... may take several turns of the leveling leg to adjust the tilt of the refrigerator 2 Open both doors and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs to the left It may take several more turns and be sure to turn both leveling legs the same amount Turning on the Power After installing plug t...

Page 13: ...surface of the refrigerator Open refrigerator doors to ventilate the interior The inside of the refrigerator may smell like plastic at first Remove any adhesive tape from inside the refrigerator and open the refrigerator doors for ventilation Wait for the refrigerator to cool Allow the refrigerator to run for at least two to three hours before putting food in it Check the flow of cold air in the f...

Page 14: ...n turns off automatically Stop the function manually by pressing and holding the button again c Refrigerator Indicates the set temperature of the refrigerator compartment in Fahrenheit F The default refrigerator temperature is 37 F Press the Refrigerator button repeatedly to select a new set temperature from 34 F to 45 F NOTE The displayed temperature is the target temperature and not the actual t...

Page 15: ...eturn the refrigerator to its previous temperature settings SABBATH On Some Models Sabbath mode is used on the Jewish Sabbath and holidays To turn Sabbath mode on touch the display to activate it then press and hold the Express Cool and Vacation buttons for 3 seconds until Express Freeze Express Cool Vacation indicators are ON Sabbath mode automatically turns off after 96 hours To turn Sabbath mod...

Page 16: ...th hot water or with liquids other than water Do not apply excessive force or impact when removing or assembling the water dispenser tank Doing so can cause appliance damage or injury NOTE After installation or after storing the refrigerator wash the water dispenser tank before using it The water dispenser tank must be assembled correctly to avoid water leaking from the tank into the appliance If ...

Page 17: ...me models Fold the shelf to make room for taller items in front such as gallon containers or wine bottles 1 To fold the shelf lift the front of the sliding shelf slightly and slide it inward under the rear half of the shelf Pull the sliding shelf forward to return it to the original position 2 To remove the rear half shelf slide the front sliding shelf in under the rear half shelf Then lift the re...

Page 18: ... too often warm air may penetrate the refrigerator and raise its temperature This can increase the running costs of the unit Food Storage Tips Wrap or store food in the refrigerator in airtight and moisture proof material unless otherwise noted This prevents food odor and taste transfer throughout the refrigerator For dated products check date code to ensure freshness Food How to Store Butter or M...

Page 19: ...means that moisture in the food and air inside the package have condensed creating ice crystals NOTE Allow hot foods to cool at room temperature for 30 minutes and then package and freeze Cooling hot foods before freezing saves energy Packaging Successful freezing depends on correct packaging When you close and seal the package it must not allow air or moisture in or out If it does you could have ...

Page 20: ...imited to Wi Fi unavailability Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature i...

Page 21: ...ration or damage to the appliance Flammable substances alcohol ethanol methanol isopropyl alcohol isobutyl alcohol etc thinner bleach benzene flammable liquid abrasive etc Exterior For products with black stainless steel exterior spray glass cleaner on a clean microfiber cloth and rub in direction of grain Do not spray glass cleaner directly at the display panel Do not use harsh or abrasive cleane...

Page 22: ... to fix it horizontally Refrigerator Shelves Removing the Shelves Lift the rear edge of the shelf and then pull it out 1 2 Assembling the Shelves Assemble the shelf in the reverse order of the removal process Vegetable Drawer Removing the Vegetable Drawer 1 Remove the contents of the drawer Hold the handle of the vegetable drawer and pull it out completely until it stops 2 Lift the vegetable drawe...

Page 23: ...r Drawer Assemble the freezer drawer in the reverse order of the removal process Cleaning the Water Dispenser Cleaning the Dispenser Tray The dispenser tray may become wet easily due to spilled water Wipe the entire area with a damp cloth Cleaning the Water Outlet Wipe the water outlet frequently with a clean cloth as it may get dirty easily Please note that lint from a cloth may adhere to the out...

Page 24: ...hese settings as necessary to keep food at desired temperatures Milk should be cold when stored on the inner shelf of the refrigerator Ice cream should be firm and ice cubes should not melt in the freezer Q How do I set the freezer and refrigerator temperatures A Repeatedly press the Freezer or Refrigerator button on the control panel until the desired temperature appears The numbers will cycle fr...

Page 25: ...lified electrician Reset the circuit breaker on the GFCI If the problem persists contact an electrician The refrigerator control is set to OFF some models Turn the control ON Refer to the Setting the Controls section for proper temperature settings Refrigerator is in the defrost cycle During the defrost cycle the temperature of each compartment may rise slightly Wait 30 minutes and confirm the pro...

Page 26: ...r in order to cool the refrigerator back down In order to conserve energy try to get everything you need out of the refrigerator at once keep food organized so it is easy to find and close the door as soon as the food is removed Refer to the Food Storage Guide Doors are not closed completely Firmly push the doors shut If they will not shut all the way the Doors will not close correctly or pop open...

Page 27: ...mp containers can lead to moisture accumulation within each compartment Wipe all containers dry and store food in sealed packaging to prevent condensation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperatur...

Page 28: ...nt may rise slightly and condensation may form on the back wall Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed Refrigerator or Freezer section is too cold Incorrect temperature control settings If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Control Panel for ...

Page 29: ... the freezer compartment for normal ice production is 0 F If the freezer temperature is warmer ice production will be affected Ice tray is not making ice Refrigerator was recently installed It may take up to 24 hours for each compartment to reach the desired temperature and water to begin freezing in the ice tray Ice has bad taste or odor Ice has been stored for a long time Ice that has been store...

Page 30: ...at of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it opens more easily Refrigerator wobbles or seems unstable Leveling legs are not adjusted properly Contact th...

Page 31: ...ondenser fan Normal Operation Gurgling Refrigerant flowing through the cooling system Normal Operation Popping Contraction and expansion of the inside walls due to changes in temperature Normal Operation Sizzling Water dripping on the defrost heater during a defrost cycle Normal Operation Vibrating If the side or back of the refrigerator is touching a cabinet or wall some of the normal vibrations ...

Page 32: ...e warranted for the remaining portion of the original warranty period or ninety 90 days whichever is greater Replacement Products and parts may be new reconditioned refurbished or otherwise factory remanufactured Replaced Product or part s will be the property of LG Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this...

Page 33: ...s or similar disclaimer Products with original serial numbers that have been removed altered or cannot be readily determined Increases in utility costs and additional utility expenses Any noises associated with normal operation Products used for other than normal and proper household use e g commercial or industrial use offices and recreational facilities or vehicles or contrary to the Product own...

Page 34: ...arbitration on an individual basis unless you opt out as provided below Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person s or entity s product or claim More specifically without limitation of the foregoing any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action Instead of arbi...

Page 35: ...n conducted solely on the basis of 1 documents submitted to the arbitrator 2 through a telephonic hearing or 3 by an in person hearing as established by the AAA Rules If your claim exceeds 25 000 the right to a hearing will be determined by the AAA Rules Any in person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to an...

Page 36: ...s whichever is greater Replacement products and parts may be new reconditioned refurbished or otherwise factory remanufactured all at the sole discretion of LGECI Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this Limited Warranty LGECI S SOLE LIABILITY IS LIMITED TO THE LIMITED WARRANTY SET OUT ABOVE EXCEPT AS EXPR...

Page 37: ...hat are not approved authorized by LGECI Replacement of the water filter cartridge due to water pressure that is outside the specified operating range or due to excessive sediment in the water supply Damage or failure caused by transportation and handling including scratches dents chips and or other damage to the finish of the Product unless such damage results from defects in materials or workman...

Page 38: ...you reside in a jurisdiction that prevents full application of this clause in the circumstances of the claims at issue in which case if you are a consumer this clause will only apply if you expressly agree to the arbitration To the extent permitted by applicable law any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person s or entity s product ...

Page 39: ...ll force and effect to the maximum extent permitted by applicable law Should LG fail to enforce strict performance of any provision of this Limited Warranty including these arbitration procedures it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty Opt Out You may opt out of this dispute resolution procedure If you opt out neither you nor LG can re...

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