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OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions 

carefully. This will simplify installation and ensure that the 

product is installed correctly and safely. Leave these 

instructions near the product after installation for future 

reference.

ENGLISH

MFL71798706

Rev.03_11

10

22

www.lg.com

Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.

Summary of Contents for GSLV71MCTD

Page 1: ...refully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71798706 Rev 03_111022 www lg com Copyright 2021 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...SE 5 WARNING 6 CAUTION 12 OPERATION Before Use 14 Product Features 17 Control Panel 21 Ice and Water Dispenser 25 Automatic Icemaker 29 Door in Door 32 Fridge and Freezer Compartment 33 SMART FUNCTIONS LG ThinQ Application 35 Smart Diagnosis 38 MAINTENANCE Cleaning 39 Water Filter 41 Deodorizer 45 TROUBLESHOOTING Before Calling for Service 46 INSTALLATION Before Installation 56 Removing the Fridge...

Page 3: ...Turning on the Power 66 Moving the Appliance for Relocation 67 ...

Page 4: ... compartment Keep a distance of at least 3 cm from the sensor Disposal of Your Old Appliance This crossed out wheeled bin symbol indicates that waste electrical and electronic products WEEE should be disposed of separately from the municipal waste stream Old electrical products can contain hazardous substances so correct disposal of your old appliance will help prevent potential negative consequen...

Page 5: ... into WARNING and CAUTION as described below Safety Messages This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions in order to avoid risk WARNING This indicates that the failure to follow the instructions can cause serious injury or death CAUTION This indicates that the failure to follow the instructions...

Page 6: ...nce is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance Children aged from 3 to 8 years are allowed ...

Page 7: ... of the appliance Securely plug the power plug in the outlet socket after completely removing any moisture and dust Never unplug the appliance by pulling on the power cable Always grip the power plug firmly and pull straight out from the outlet socket Keep ventilation openings in the appliance enclosure or in the built in structure clear of obstruction Do not store explosive substances such as aer...

Page 8: ...ronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk of Fire and Flammable Materials If a leak is detected avoid any naked flames or potential sources of ignition and air the room in which the appliance is standing for several minutes In order to avoid the cre...

Page 9: ...r fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify or extend the power cable Ensure that the outlet socket is properly grounded an...

Page 10: ...purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the power plug or the appli...

Page 11: ... appliance If there is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not ...

Page 12: ...ause frostbite Do not place glass containers bottles or cans especially those containing carbonated drinks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room ...

Page 13: ... remove cover or LED lamp in any attempt to repair or change it Contact an LG Electronics customer information centre Do not clean glass shelves or covers with warm water when they are cold They may shatter if exposed to sudden temperature changes Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Disp...

Page 14: ...closed for 1 minute NOTE Contact the LG Electronics customer information centre if the alarm sound continues even after closing all doors High Temperature Alarm The high temperature alarm is a function that warns when the temperature of the freezer increases enough to be a problem The freezer temperature display LED flashes and the alarm sounds This alarm sounds in the following cases When the app...

Page 15: ...Avoid refreezing any food which has been completely thawed Freezing any food which has been completely thawed again will lower its taste and nutrition Do not overfill the appliance Cold air can not circulate properly if the appliance is overfilled Cool hot food before storing If too much hot food is placed inside the internal temperature of the appliance can increase and negatively affect other fo...

Page 16: ...acked directly on the freezer shelves in the freezer compartment CAUTION To remove the drawers first remove the food from drawers and then pull out the drawers carefully Not doing so could cause injury or damage to the drawers NOTE The shape of each drawer may be different insert in the right position Two Star Compartment Two star a basket or drawer can be used to store ice and food from 12 C to 1...

Page 17: ...omponents of the appliance may differ from model to model Exterior 1 This feature is only available on some models A Door in Door 1 This is a convenient storage area for frequently used items that require easy access B Door in Door Lever 1 Opens Door in Door ...

Page 18: ...en you open the door B Temperature Sensor 1 This sensor senses the temperature of the fridge compartment Maintain the distance between the sensor and food to accurately sense the temperature C Automatic Icemaker 1 This is where ice is automatically produced and stored D Freezer Shelf Stores frozen food such as meat fish and ice cream ...

Page 19: ...r of shelves will differ from model to model H Bottle Rack 1 Stores containers and tall bottles using the bottle rack CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage I Snack Drawer 1 Stores small packages of refrigerated foods J Door in Door Compartment 1 Stores commonly used food items such as beverages and snacks K Fridge Door Basket St...

Page 20: ...20 Product Features This is the bottom drawer cover CAUTION Do not store any items at the front of the bottom shelf The items may fall and cause an injury or appliance damage ...

Page 21: ...21 Control Panel Control Panel The actual control panel may differ from model to model Control Panel and Functions 1 This feature is only available on some models Control Panel ...

Page 22: ...on Plumbing icon is illuminated when the water dispenser tank is installed correctly C Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature is 18 C D Self Care 1 UV light is used to keep the water outlet clean UV clean function runs automatically for 10 minutes every hour or can be manually activated at anytime Press this button...

Page 23: ...period has passed G Express Freeze This function can quickly freeze a large amount of ice or frozen foods Press the Express Freeze button to activate the function for 20 hours The function automatically shuts off after 20 hours This function is enabled and disabled in turn each time you press the button This function automatically terminates after a specific period has passed H Ice On Off Press an...

Page 24: ...and not the actual temperature inside the appliance The actual temperature inside the appliance depends on the following factors room temperature the amount of food and how often the doors are opened where the appliance is Set the temperatures by considering these factors If there is any finger or skin contacts to the control panel while cleaning it the button function may operate This appliance i...

Page 25: ...sed the water dispensing will stop If you open the fridge door while water cubed ice or crushed ice is being dispensed dispensing will be paused When you close the door the selected item will continue to be dispensed If the cup rim is small water may splash out of the glass or miss it completely Use a cup with a rim of over 68 mm in diameter when dispensing water cubed ice or crushed ice When the ...

Page 26: ...as it may get dirty easily NOTE Lint from a cloth may adhere to the outlets Cleaning the Dispenser Tray Wipe the entire area with a damp cloth The dispenser tray may become wet easily due to spilled ice or water Filling the Water Tank with Water This feature is only available on some models The water tank holds the water to be dispensed or used by the automatic icemaker to make ice 1 Remove the wa...

Page 27: ...capacity 4 ℓ CAUTION Make sure to keep at least 0 5 litre of water in the water tank Otherwise it may cause malfunctions 4 After filling with water close the cover or cap of the water dispenser tank 5 Refit the water dispenser tank on the fridge shelf WARNING Fill with potable water only into icemaker or dispenser water tank Do not fill the water tank with drinks other than water or fill with hot ...

Page 28: ...er may leak from the tank into the appliance If there is an insufficient amount of water in the water dispenser tank ice cube size and quantity may be affected and may result in no ice being made If there is no water in the water dispenser tank the cold water and ice dispensing function of the dispenser cannot be used Check if there is water in the water dispenser tank and then fill it with water ...

Page 29: ...he water tank and the water supply for a possible source If the problem continues contact the LG Electronics customer information centre Do not use the ice or water until the problem is corrected Do not touch the ice outlet or the automatic icemaker with your hand or a tool Dispense ice into a glass before filling it with water or other beverages Splashing will occur if ice is dispensed into a gla...

Page 30: ...so help prevent frost buildup 1 Turn off the automatic icemaker Press and hold the Ice On Off button on the control panel for 3 seconds 2 Hold and remove the cover of the automatic icemaker by lifting it upward 3 Hold the ice bin with both hands and pull it out while lifting it upward 4 Refit the in door ice bin in the reverse sequence of their removal CAUTION Do not touch the automatic icemaker s...

Page 31: ...can damage the icemaker Normal Sounds You May Hear The icemaker water valve buzzes as the icemaker fills with water If the Ice On Off button is set to On it will buzz even if it has not yet been hooked up to water To stop the buzzing press the Ice On Off button to Off position You will hear the sound of ice dropping into the bin and water running in the pipes as the icemaker refills Preparing for ...

Page 32: ...n door opens There is plenty of storage space inside the door in door and its surrounding baskets allowing you to store food in an organized manner CAUTION Do not open the door of the appliance with the door in door open or do not open the door in door while the door of the appliance is open The door in door may be struck by the edge of the appliance and damaged ...

Page 33: ...and will maintain any humidity that is currently in the crisper drawer Removing Refitting Drawers 1 Remove the contents of the drawer Hold the handle of the vegetable drawers and gently pull them out 2 Lift the vegetable drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the removal process CAUTION Always empty the drawers before removing them and use both hands w...

Page 34: ...ves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door baskets in the reverse order of the removal pr...

Page 35: ...ance and in the application NOTE If you change your wireless router internet service provider or password delete the registered appliance from the LG ThinQ application and register it again The application is subject to change for appliance improvement purposes without notice to users Functions may vary by model Before Using LG ThinQ Application 1 Check the distance between the appliance and the w...

Page 36: ... before trying again If the firewall on your wireless router is enabled disable the firewall or add an exception to it The wireless network name SSID should be a combination of English letters and numbers Do not use special characters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may f...

Page 37: ... available at the following internet address http www lg com global support cedoc cedoc Open Source Software Notice Information To obtain the source code that is contained in this product under GPL LGPL MPL and other open source licenses that have the obligation to disclose source code and to access all referred license terms copyright notices and other relevant documents please visit https openso...

Page 38: ...eature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock ...

Page 39: ... unit Keep the air vents on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the s...

Page 40: ... Condenser Cover Use a vacuum cleaner with a brush to clean the condenser cover and vents Do not remove the panel covering the condenser coil area We recommend that this be done every 12 months to maintain operating efficiency ...

Page 41: ...mperature of this filter system is 37 8 C Protect filter from freezing Drain filter when temperatures drop below 4 4 C The disposable filter cartridge MUST be replaced every 6 months at the rated capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ens...

Page 42: ...e pipe into the water fitler cap making sure the end is fully sealed 4 Tighten the screw cap until the colored line in the water filter is no longer visible 5 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system ...

Page 43: ...sure the end is fully sealed 4 Insert the screw cap until the colored line in the water filter is no longer visible 5 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system ...

Page 44: ...rised water filters can cause the filter cartridge to leak and result in property damage Application Guidelines Water Supply Parameters Service Flow 1 9 lpm Water Supply Community or Private Well Potable Water Water Pressure 138 827 kPa Water Temperature 0 6 37 8 C Capacity 1 892 litres ...

Page 45: ...crew at the deodorizer 3 Press on the hooks at the deodorizer and then take it out 4 Dry the deodorizer by using a hair dryer or by leaving it in the sunlight A natural palm wood powder is used for the deodorizer to increase deodorizing performance Even if it falls off it is not harmful Wipe it off with a towel or cloth CAUTION Do not wash the deodorizer with water ...

Page 46: ...bent the water flow could be compromised Have you dispensed a large amount of ice recently It takes approximately 24 hours to produce more ice in the automatic icemaker Please wait Did you set the ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on ...

Page 47: ...egularly Water does not come out The supply valve may be turned off For Plumbed models Only Open the water supply valve Check if the fridge compartment temperature is too cold as the water filter can freeze and block the water flow to the dispenser The water dispenser tank may be empty Non plumbed models only Fill the water dispenser tank Is the water supply valve closed For Plumbed models Only Op...

Page 48: ... the appliance after dispensing and discharging approximately 5 litres of purified water from the dispenser by pressing the water dispensing lever Activated carbon is harmless to humans Has the purified water or cold water not been used for an extended period of time The taste of old water may change due to bacterial growth Use the product after dispensing and discharging approximately 5 litres ap...

Page 49: ...Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between food Are the applianc...

Page 50: ...or you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or sealed container Frost has formed in the freezer compartment Doors may not be closed properly Che...

Page 51: ...pes fitted to these areas of the appliance to reduce condensation forming from around the door area The heat releasing pipe to prevent condensation is installed on the front and side of the appliance You may feel it particularly hot right after the appliance is installed or during the summer You can be assured that this is not a problem and is quite normal There is water inside or outside of the a...

Page 52: ...e door and re open If the lamp does not turn on please contact the LG Electronics customer information centre Do not attempt removal of the lamp Symptoms Possible Cause Solution The appliance is noisy and generates abnormal sounds Is the appliance installed on a weak floor or improperly levelled Install the appliance on a solid and flat area Does the rear of the appliance touch the wall Adjust the...

Page 53: ...ower to the appliance off and then on again Whooshing noises Evaporator fan motor is circulating air through the fridge and freezer compartments Normal Operation Air is being forced over the condenser by the condenser fan Normal Operation Gurgling noises Appliance flowing through the cooling system Normal Operation Popping noises Contraction and expansion of the inside walls due to changes in temp...

Page 54: ...nected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router fr...

Page 55: ...e appliance visit https ec europa eu and search using the model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied with the appliance valid from 1st March 2021 The model na...

Page 56: ...r appliance is Ambient Temperature The appliance is designed to operate within a limited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina Size mm A 913 B 1 790 C 735...

Page 57: ...N to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Accessories 1 This feature is only available on some models A Spanner A 1 B Spanner B 1 C Water Filter 1 D Water Tube 1 E Tube Connector and Clip 1 F Tube Connector and Valve 1 ...

Page 58: ...to follow these instructions may result in death fire or electric shock Removing the Freezer Door 1 The water supply line is connected to the top right part in the back of the appliance Hold the water supply connection and gently push the collet A to detach the water supply line Unscrew the cover B 2 Remove the screw from the hinge cover at the top of the appliance Lift the hook located at the bot...

Page 59: ...hinge free of the latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 5 Lift the freezer door until it is free of the bottom hinge assembly CAUTION Place the door on a non scratching surface with the inner side facing up Removing the Fridge Door 1 Disconnect all wire harnesses A NOTE The number of wire harnesses ma...

Page 60: ...ge door until it is free of the bottom hinge assembly CAUTION Place the door on a non scratching surface with the inner side facing up Refitting the Fridge and Freezer Door Refit the doors in the reverse sequence of their removal once the appliance has been passed through all access doors CAUTION Install the fridge door first NOTE Disassembling Assembling the water lines A Collet B Tube C Insert l...

Page 61: ...61 Removing the Fridge and Freezer Door If the water tube end is damaged it should be trimmed to ensure it does not leak when refitted E Not straight F Damaged G Stretched Correct Incorrect ...

Page 62: ...ine Failure to do so may cause electric shock Only connect the water line to a cold water supply Failure to do so may cause the water filter to malfunction Water hammer water banging in the pipes in house plumbing can cause damage to appliance parts and can lead to water leakage or flooding Connect to potable water supply only Connecting the water line must only be installed by a qualified plumber...

Page 63: ...ollution through water backflow To be sure please ask your installer In case water tap is without backflow prevention valve according to EN 1717 you have to use an extra backflow prevention valve compliant with German drinking water ordinance between water tap and water inlet hose Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for ...

Page 64: ...djust the legs to alter the tilt from front to back or side to side If the appliance seems unsteady or the doors do not close easily adjust the appliance s tilt using the instructions below Use the spanner A to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it NOTE Leveling the doors may not be possible when the floor is not leveled or is of weak or...

Page 65: ... of appliance door 1 Open the door and use the spanner A to loosen the keeper nut by turning it to the left 2 Use the spanner B to adjust the height by turning the adjustment hinge pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 3 mm 3 Use the spanner A to fasten the keeper nut by turning it to the right ...

Page 66: ...ket Do not double up with other appliances on the same outlet NOTE After connecting the power supply cord or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil To turn off the appliance disconnect the power plug from the outlet socket ...

Page 67: ...power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket and switch it on ...

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