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OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions 

carefully. This will simplify installation and ensure that the 

product is installed correctly and safely. Leave these 

instructions near the product after installation for future 

reference.

ENGLISH

MFL67447819

Rev.10_032122

www.lg.com

Copyright © 2016-2022 LG Electronics Inc. All Rights Reserved.

Summary of Contents for GSI961PZAZ

Page 1: ...refully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL67447819 Rev 10_032122 www lg com Copyright 2016 2022 LG Electronics Inc All Rights Reserved ...

Page 2: ...nstallation 12 Removing the Fridge and Freezer Door 13 Connecting the Water Line 15 Levelling and Door Alignment 16 Turning on the Power 17 Moving the Appliance for Relocation 18 OPERATION Before Use 19 Product Features 21 Control Panel 24 Ice and Water Dispenser 25 Automatic Icemaker 27 InstaView 29 Door in Door 30 Drawer 31 Shelf 31 Door Basket 32 SMART FUNCTIONS LG ThinQ Application 33 Smart Di...

Page 3: ...TROUBLESHOOTING Before Calling for Service 40 APPENDIX CARING FOR THE ENVIRONMENT 48 ...

Page 4: ...can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the This symbol is displayed to indicate matters and operations that can cause risk R...

Page 5: ...houses and by clients in hotels motels and other residential type environments bed and breakfast type environments catering and similar non retail applications This refrigerating appliance is not intended to be used as a built in appliance This appliance contains a small amount of isobutane refrigerant R600a but it is also combustible When transporting and installing the appliance care should be t...

Page 6: ...mechanical devices or other means to accelerate the defrosting process Do not use a hair drier to dry the inside of the appliance or place a candle inside to remove the odours Do not use electrical appliances inside the refrigerator Make sure not to get a body part such as a hand or foot stuck while moving the appliance Disconnect the power cord before cleaning the appliance interior or exterior D...

Page 7: ...y two or more people holding the appliance securely Install the appliance on a firm and level floor Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind rain or temperatures below freezing Do not place the appliance in direct sunlight or expose it to the hea...

Page 8: ...ble mounted The appliance should be connected to a dedicated power line which is separately fused Do not use a multi socket outlet which is not properly grounded portable In case of using a properly grounded multi socket outlet portable use the multi socket outlet with the current capacity of the power cord rating or higher and use the multi socket outlet only for the appliance Dispose of all pack...

Page 9: ...ide the appliance can cause suffocation Do not put animals such as pets into the appliance Do not place heavy or fragile objects containers filled with liquid combustible substances flammable objects such as candles lamps etc or heating devices such as stoves heaters etc on the appliance Do not place any electronic appliance such as heater and mobile phone inside the appliance If there is a gas le...

Page 10: ...nks in the freezer compartment shelves or ice bin that will be exposed to temperatures below freezing The tempered glass on the front side of the appliance door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dish...

Page 11: ...lass shelves or covers with warm water when they are cold They may shatter if exposed to sudden temperature changes Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage ...

Page 12: ...imited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43...

Page 13: ...ath fire or electric shock Removing the Fridge Door 1 Disconnect all wire harnesses a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry ou...

Page 14: ...nge lever f counterclockwise Lift the top hinge g free of the hinge lever latch h CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 5 Lift the freezer door until it is free of the bottom hinge assembly CAUTION Place the door on a non scratching surface with the inner sid...

Page 15: ...osis water filtration system is connected to your cold water supply the water pressure to the reverse osmosis system needs to be a minimum of 138 kPa WARNING Unplug the appliance before carrying out any work on connecting the water line Failure to do so may cause electric shock Only connect the water line to a cold water supply Failure to do so may cause the water filter to malfunction Water hamme...

Page 16: ...n case water tap is without backflow prevention valve according to EN 1717 you have to use an extra backflow prevention valve compliant with German drinking water ordinance between water tap and water inlet hose Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hoses 2 Press and hold the Water F...

Page 17: ...nce door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use the spanner b to adjust the height by turning the adjustment hinge pin to the left or to the right CAUTION Do not adjust the height of the appliance door more than 3 mm 3 Use the spanner a to fasten the keeper nut by turning it to the right NOTE Leveling the doors may not be possible when the fl...

Page 18: ...ve all food from inside the appliance 2 Pull the power plug out insert and fix it into the power plug hook at the rear or on top of the appliance 3 Tape parts such as shelves and the door handle to prevent from falling off while moving the appliance 4 Move the appliance with more than two people carefully When transporting the appliance over a long distance keep the appliance upright 5 After insta...

Page 19: ...ian from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy keep all inner parts e g door bins drawers and shelves on their original location Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order...

Page 20: ...temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Frz function will allow the freezer to reach its maximum freezing capacity This generally takes up to 24 hours and automatically swit...

Page 21: ...trol Panel Sets the refrigerator temperature and freezer temperature the water filter condition and the dispenser mode b Door in Door 1 This is a convenient storage area for frequently used items that require easy access c Door in Door Lever 1 Opens Door in Door d InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to commonly used food items ...

Page 22: ...e appliance light up when you open the door b Automatic Icemaker 1 This is where ice is automatically produced and stored c Freezer Shelf 1 Stores frozen food such as meat fish and ice cream To freeze food items quickly store the food on a shelf except for the top shelf Food items will freeze most quickly on any shelves except for the top shelf d Freezer Drawer 1 ...

Page 23: ...el to model h Bottle Rack 1 Stores containers and tall bottles using the bottle rack CAUTION Do not store short bottles or containers The items may fall and cause an injury or appliance damage i Air Filter 1 Reduces odours inside the fridge compartment j Snack Drawer 1 Stores small packages of refrigerated foods k Temperature Sensor 1 This sensor senses the temperature of the fridge compartment Ma...

Page 24: ...n automatically terminates after a specific period has passed c Freezer Press this button repeatedly to select a desired temperature between 24 C and 14 C The initial freezer temperature is 19 C d Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The initial fridge temperature is 4 C NOTE The actual inner temperature varies depending on the food status as the ...

Page 25: ...he control panel while cleaning it the button function may operate Ice and Water Dispenser Before Using the Ice and Water Dispenser CAUTION Keep children away from the dispenser to prevent children playing with or damaging the controls Throw away the first few batches of ice about 20 cubes and 7 cups of water This is also necessary if the appliance has not been used for a long time Clean the water...

Page 26: ...the icon that you want illuminates Press the dispenser paddle a with a glass or other container to dispense cubed ice water or crushed ice Cleaning the Dispenser Cleaning the Ice and Water Outlet Wipe the water outlet a or ice outlet b frequently with a clean cloth as it may get dirty easily NOTE Lint from a cloth may adhere to the outlets Cleaning the Dispenser Tray Wipe the entire area with a da...

Page 27: ...spenser tank ice cube size and quantity may be affected and may result in no ice being made If there is no water in the water dispenser tank the cold water and ice dispensing function of the dispenser cannot be used Check if there is water in the water dispenser tank and then fill it with water if there is not Wait at least 15 seconds before removing the water tank after having dispensed water or ...

Page 28: ...rom dispensing Dispose of the ice inside the ice bin if you go on vacation or if an extended power outage occurs Water from melting ice may drop from the dispenser onto the floor Freezer Icemaker The automatic icemaker can automatically make 40 84 cubes at a time within a 24 hour period if conditions are favorable This amount may vary according to the environment ambient temperature around the app...

Page 29: ...aker to the ON or OFF O position Normal Sounds You May Hear The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON position it will buzz even if it has not yet been hooked up to water To stop the buzzing move the power switch to OFF O NOTE Do not keep the power turned on to the icemaker if the water line is not connected Doing so can damage the icemake...

Page 30: ... a loud noise occurs near the refrigerator Clean the glass door with a dry cloth To remove stubborn stains slightly moisten a clean cloth with lukewarm water or a glass cleaner Do not spray glass cleaner directly at the glass door Door in Door This feature is only available on some models Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens There is ...

Page 31: ...to the right side the air guide will be closed and will maintain any humidity that is currently in the crisper drawer Removing Refitting the Drawers 1 Remove the contents of the drawer Hold the handle of the vegetable drawers and gently pull them out 2 Lift the vegetable drawer up and remove it by pulling it out 3 Mount them in the reverse order of the removal process CAUTION Always empty the draw...

Page 32: ...ing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Make sure that shelves are level from one side to the other Failure to do so may result in the shelf falling or food spilling Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and remove it by lifting it upward 2 Refit the door ba...

Page 33: ...oo far the signal strength becomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact y...

Page 34: ...rily turn it off Run the LG ThinQ application and follow the instructions in the application to register the appliance NOTE To disable the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that have the obligations to disclose source ...

Page 35: ...u Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press the Lock button to activate the lock function If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding yo...

Page 36: ...or the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a she...

Page 37: ...inserted into the filter cover Water Filter Before Replacing the Water Filter WARNING Do not allow children to have access to small parts during the installation of this product Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system Systems certified for cyst reduction may be used on disinfected water that may contain f...

Page 38: ...ights turns on or the water dispenser output decreases To purchase a replacement water filter Use replacement cartridge ADQ736939 Visit your local dealer or distributor or contact the LG Electronics Customer Information Centre For further assistance visit our website at lg com Thread Nut Type 1 1 Loose the screw cap 2 Pull the pipe out from the water filter cap until the colored line a is visble 3...

Page 39: ...longer visible 5 Press and hold the Water Filter button for three seconds That resets the Replacement Filter icon The new water filter has been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in pro...

Page 40: ...ice maker switch or the automatic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at ...

Page 41: ...of water different when comparing it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Hav...

Page 42: ...to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between f...

Page 43: ...od first before putting it in the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door fr...

Page 44: ...it If you try to open the appliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the...

Page 45: ...nd off Normal Operation Rattling noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was mov...

Page 46: ... smartphone are not connected to the Wi Fi network The password for the Wi Fi that you are trying to connect to is incorrect Find the Wi Fi network connected to your smartphone and remove it then register your appliance on LG ThinQ Mobile data for your smartphone is turned on Turn off the Mobile data of your smartphone and register the appliance using the Wi Fi network The wireless network name SS...

Page 47: ...he model name valid from 1st March 2021 Scan the QR code on the energy label supplied with the appliance which provides a web link to the information related to the performance of the appliance in the EU EPREL database Keep the energy label for reference and all other documents supplied with the appliance valid from 1st March 2021 The model name can be found on the rating label of the appliance Th...

Page 48: ...атяване на негативните последствия за околната среда и човешкото здраве Вашият стар уред може да съдържа части за многократна употреба които биха могли да бъдат използвани за ремонт на други продукти както и други ценни материали които могат да бъдат рециклирани с цел запазване на ограничените ресурси x Можете да занесете Вашия уред или в магазина от който сте го закупили или можете да се свържете...

Page 49: ... können gefährliche Substanzen enthalten die eine korrekte Entsorgung dieser Altgeräte erforderlich machen um schädliche Auswirkungen auf die Umwelt und die menschliche Gesundheit zu vermeiden Ihre ausgedienten Geräte können wiederverwendbare Teile enthalten mit denen möglicherweise andere Produkte repariert werden können aber auch sonstige wertvolle Materialien enthalten die zur Schonung knapper ...

Page 50: ...tiguo aparato ayudará a evitar posibles consecuencias negativas para el medio ambiente y para la salud humana El antiguo aparato puede contener piezas reutilizables que podrían utilizarse para reparar otros productos y otros materiales valiosos que pueden reciclarse para conservar los recursos limitados Este producto contiene pilas y o acumuladores Siempre que no sea necesaria la intervención de u...

Page 51: ...ration d autres produits ainsi que des matériaux précieux pouvant être recyclés pour préserver les ressources de la planète x Vous pouvez rapporter votre appareil au commerçant qui vous l a vendu ou contacter votre collectivité locale pour connaitre les points de collecte de votre EEE Vous trouverez également des informations à jour concernant votre pays en allant sur www quefairedemesdechets fr H...

Page 52: ...a nuova di tipo equivalente Si prega di informarsi previamente presso il punto vendita prescelto circa tale ultima modalità di conferimento dell apparecchiatura a fine vita x Il corretto smaltimento dell unità obsoleta contribuisce a prevenire possibili conseguenze negative sulla salute degli individui e sull ambiente Una gestione responsabile del fine vita delle apparecchiature elettriche ed elet...

Page 53: ...n elektronische producten WEEE afzonderlijk van het huishoudelijke afval moeten worden verwijderd x Oude elektrische producten kunnen gevaarlijke stoffen bevatten dus een juiste verwijdering van uw oude apparaat helpt bij het voorkomen van mogelijke negatieve gevolgen voor het milieu en de volksgezondheid Uw oude apparaat kan herbruikbare onderdelen bevatten die gebruikt zouden kunnen worden voor ...

Page 54: ...gosas pelo que a eliminação correta do seu aparelho usado pode contribuir para evitar potenciais danos para o ambiente e saúde humana O seu aparelho usado pode conter peças reutilizáveis que podem ser usadas para reparar outros aparelhos e materiais úteis que podem ser reciclados para preservar os recursos limitados x Pode levar o seu aparelho à loja onde o adquiriu ou contactar a sua entidade loc...

Page 55: ...ktronske izdelke OEEI odstranjevati ločeno od ostalih komunalnih odpadkov x Odpadni električni izdelki lahko vsebujejo nevarne snovi zato s pravilnim odstranjevanjem starega aparata pripomorete k preprečevanju morebitnih negativnih vplivov na okolje in zdravje ljudi Vaš stari aparat lahko vsebuje dele ki bi jih bilo mogoče uporabiti za popravilo drugih izdelkov in druge dragocene materiale ki jih ...

Page 56: ... za odlaganje ovog otpada Za najnovije informacije za Vašu zemlju molimo Vas da pogledate web stranicu www lg com global recycling SVENSKA Kassera den gamla apparaten x Den överkorsade soptunnesymbolen indikerar att elektroniskt och elektriskt avfall WEEE ska kasseras separat från hushållsavfallet och lämnas in till av kommunen anvisat ställe för återvinning x Gamla elektroniska och elektriska pro...

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