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OWNER'S MANUAL

FRIDGE & FREEZER

Before beginning installation, read these instructions 

carefully. This will simplify installation and ensure that the 

product is installed correctly and safely. Leave these 

instructions near the product after installation for future 

reference.

ENGLISH

MFL71667913

Rev.02_061022

www.lg.com

Copyright © 2021-2022 LG Electronics Inc. All Rights Reserved.

global_main.book.book  Page 1  Friday, June 10, 2022  1:57 PM

Summary of Contents for GR-X31FMQRL

Page 1: ...nstallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71667913 Rev 02_061022 www lg com Copyright 2021 2022 LG Electronics Inc All Rights Reserved global_main book book Page 1 Friday June 10 2022 1 57 PM ...

Page 2: ...ridge and Freezer Door 13 Connecting the Water Line 15 Levelling and Door Alignment 17 Turning on the Power 19 Moving the Appliance for Relocation 19 OPERATION Before Use 20 Product Features 22 Control Panel 26 Ice and Water Dispenser 28 Automatic Icemaker 29 InstaView 32 Door in Door 33 Extra Space 35 Drawer 35 Shelf 36 Door Basket 37 SMART FUNCTIONS LG ThinQ Application 38 Smart Diagnosis 39 MAI...

Page 3: ...TROUBLESHOOTING Before Calling for Service 44 APPENDIX Information 51 global_main book book Page 3 Friday June 10 2022 1 57 PM ...

Page 4: ...appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions...

Page 5: ...ng gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies a...

Page 6: ... or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk of...

Page 7: ... to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modi...

Page 8: ...he appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the po...

Page 9: ...ot touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chem...

Page 10: ...he hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot stuck upon opening or closing the appliance door or door in door Maintenance ...

Page 11: ...11 SAFETY INSTRUCTIONS ENGLISH Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage global_main book book Page 11 Friday June 10 2022 1 57 PM ...

Page 12: ...peratures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC and 43 ºC Size mm Type 1 Type 2 A...

Page 13: ...lt in death fire or electric shock Removing the Hinge Cover Remove the screws from the hinge cover at the top of the appliance Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 The water supply line is connected to the top right part at the back of the appliance Hold the water supply connection and gently pus...

Page 14: ... NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the right fridge door until it is free of the...

Page 15: ... feature is only available on some models Water Supply Requirements A cold water supply with water pressure between 138 kPa and 827 kPa 1 4 8 4 kgf cm is required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is connected ...

Page 16: ...odels 1 Push the water tube into the hole of the tap connector supplied in the accessories The pipe should be held firmly whilst the connector is pushed onto the pipe 2 Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it onto the tap A separate connector or adaptor may need to be purchased if your tap fitting does not match the thread size of the connector...

Page 17: ...side If the appliance seems unsteady or the doors do not close easily adjust the appliance s tilt using the instructions below It is quite normal for the appliance to have a backward lean even when the front legs are turned all the way Use the spanner a to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it Door Alignment for Freezer Door If the door ...

Page 18: ...e Some timber flooring may cause levelling difficulties if it flexes excessively Door Alignment for Left Fridge Door Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Standard Door Model Open the fridge door and use the spanner c to rotate the door hinge bolt Door Alignment for Right Fridge Door Door in Door Model Adjust the left fridge d...

Page 19: ...d or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil To turn off the appliance disconnect the power plug from the socket outlet Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it into the power p...

Page 20: ...re may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy keep all inner parts e g door bins drawers and shelves on their original location Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew or frost When sto...

Page 21: ...power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Frz function will allow the freezer to reach its maximum freezing capacity This generally takes up to 24 hours and automatically switches off For maximum freezing capacity set the freezer temperature to the coldest temperature setting To get better air circulation insert all inner parts like baskets ...

Page 22: ... some models a Control Panel Sets the fridge temperature and freezer temperature the water filter condition and the dispenser mode b InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to frequently used food items c Door in Door Lever 1 Opens the Door in Door global_main book book Page 22 Friday June 10 2022 1 57 PM ...

Page 23: ...23 OPERATION ENGLISH Interior Two Star a 1 This feature is only available on some models Standard Door Model Door in Door Model global_main book book Page 23 Friday June 10 2022 1 57 PM ...

Page 24: ...ion Prevents the cold air of the fridge from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in f Dairy Basket Stores dairy foods such as butter and cheese g Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The she...

Page 25: ...reezer Door Basket Stores small packages of frozen food Do not store ice cream or food which will be stored for a long period of time p Freezer Tray Stores small packaged frozen food or frequently used foods The sliding trays allow easy access and convenience of use q Freezer Drawer Stores frozen food for longer storage Models without Craft Ice maker To freeze food items quickly store the food in ...

Page 26: ...ication c Freezer Press this button repeatedly to select a desired temperature between 23 C and 15 C The default freezer temperature is 18 C d Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C NOTE The actual inner temperature varies depending on the food status as the indicated setting temperature is a target temperature ...

Page 27: ...does not disable the dispenser operation g Water Filter Replace the water filter when the h indicator lights up h Water Ice Type Select a desired dispenser mode from the buttons on the control panel Press the dispenser switch with a glass or other container to dispense cubed ice water or crushed ice Changing the Craft Ice Mode This feature is only available on some models The Freezer button can al...

Page 28: ... water supply if water has not been drawn for 5 days To clean the water dispensing system flush the water through the dispenser about 5 minutes and throw away the first few batches of ice Do not use a thin crystal cup or chinaware when dispensing water or ice NOTE If you open the fridge door while water cubed ice or crushed ice is being dispensed dispensing will be paused When you close the door t...

Page 29: ...oduces ice normally when approximately 48 hours have passed after the appliance is initially installed If the ice bin is completely filled with ice ice production will stop Sound of ice dropping into the ice bin is normal If ice cubes are stored in the ice bin for a long period of time they may clump together and may not be separated easily In such a case empty the ice bin and allow fresh ice to b...

Page 30: ...ay vary according to the environment ambient temperature around the appliance frequency of the door being opened amount of food stored in the appliance etc a Power Switch b Auto Shutoff feeler arm Before Using the Freezer Icemaker NOTE The icemaker begins producing ice approximately 48 hours after the appliance is initially installed Throw away the first few batches of ice after installation The s...

Page 31: ...ieces at a time In 3 ICE mode the Craft Ice icemaker produces 1 batch of round ice 3 pieces about every 24 hours In 6 ICE mode the Craft Ice icemaker produces 2 batches of round ice 6 pieces total in the same period For more ice select the 6 ICE mode For clearer ice select the 3 ICE mode The time needed to make ice may vary according to operating conditions Using the Freezer Ice Basket This featur...

Page 32: ...evel it may not continue to make ice due to sensor disruption Turning the Icemaker On Off To turn the automatic icemaker On Off press the power switch on the icemaker to the ON or OFF O position Normal Sounds You May Hear The icemaker water valve will buzz as the icemaker fills with water If the power switch is in the ON position it will buzz even if it has not yet been hooked up to water To stop ...

Page 33: ... enough so that the knocking sound is audible The InstaView Door in Door function may activate if a loud noise occurs near the refrigerator Clean the glass door with a dry cloth To remove stubborn stains slightly moisten a clean cloth with lukewarm water or a glass cleaner Do not spray glass cleaner directly at the glass door Door in Door This feature is only available on some models Using the Doo...

Page 34: ...ury or damage to the basket or its contents empty the moving basket before moving it up or down Removing Refitting the Door in Door Case CAUTION Remove contents from the Door in Door compartment before removal 1 Open the doors completely and remove the contents of the Door in Door case Lift up and pull out the Door in Door case 2 Lift up and remove the dairy basket from the whole case 3 Lift up th...

Page 35: ...tures are too cold Do not remove the transparent pad a from the Extra Space The pad helps prevent food items from freezing Drawer CAUTION Always empty the drawers before removing them and use both hands when removing and refitting them Make sure that the fridge doors are fully open before removing and refitting the drawers Using the Fridge Drawer This feature is only available on some models The c...

Page 36: ...h freezer doors completely Pull out the freezer drawer to full extension and remove all of the contents 2 With the drawer fully extended lift up the front and pull the drawer out to remove it 3 Mount the freezer drawer in the reverse order of the removal process CAUTION The drawers are heavy Always use two hands when removing or refitting the drawers to avoid product damage or personal injury Alwa...

Page 37: ...to the slots at a desired height 4 Lower the front of the shelf so that the hooks drop into the slots CAUTION Glass shelves are heavy Use special care when removing them Do not clean glass shelves with warm water while they are cold Shelves may break if exposed to sudden temperature changes or impact Door Basket Removing Refitting the Door Basket 1 To remove the baskets simply lift the basket up a...

Page 38: ...s weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or ...

Page 39: ...e the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code that is contained in this product under GPL LGPL MPL and other open source licenses that have the obligation to disclose source code and to access all referred license terms copyright notices and other relevant documents please ...

Page 40: ...If the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until the data transfer is complete 4 After the data transfer is complete the diagnosis will be displayed in the ap...

Page 41: ... use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleaning the Interior When removing a shelf or drawer from inside ...

Page 42: ... capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It is essential that the manufacture...

Page 43: ... been activated 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants from the system CAUTION Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage global_main book book Page 43 Friday June 10 2022 1 57 PM ...

Page 44: ...atic icemaker button on the control panel to ON Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperatu...

Page 45: ...ring it with the taste of water from the previous water purifier Has the purified water or cold water not been used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter ...

Page 46: ...pliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first before putting it in the fridge or freezer compartment Did you put in too much food Maintain an appropriate space between food Are the appliance doors c...

Page 47: ... the fridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door frequently or is the appliance ...

Page 48: ...liance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the doors may become misaligned ...

Page 49: ...ing noises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal ope...

Page 50: ... and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the rout...

Page 51: ...he appliance is used and where it is located Fresh Food Storage Volume L 464 464 Frozen Food Storage Volume L 226 221 26 26 Design temperature of other compartments 14 Frost Free Compartments Fresh Food Frozen Food Temperature Rise time h 15 15 Freezing Capacity kg 24h 11 11 Climate class T T This appliance is intended to be used at ambient temperature between 16 and 43 Airborne acoustical noise e...

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