LG GC-X29FTQML Owner'S Manual Download

Page: 42 / 50

TROUBLESHOOTING

TROUBLESHOOTING

Before Calling for Service

Cooling

Symptoms

Possible Cause & Solution

There is no

refrigeration or

freezing.

Is there a power interruption?

• Check the power of other appliances.

Check the power of other appliances.

• Plug the power plug in the outlet properly.

A fuse in your home may be blown or the circuit breaker tripped. Or the

appliance is connected to a GFCI (Ground Fault Circuit Interrupter)

outlet, and the outlet's circuit breaker has tripped.

• Check the main electrical box and replace the fuse or reset the circuit

breaker. Do not increase fuse capacity. If the problem is a circuit overload,

have it corrected by a qualified electrician.

• Reset the circuit breaker on the GFCI. If the problem persists, contact an

electrician.

There is poor

refrigeration or

freezing.

Is the fridge or freezer temperature set to its warmest setting?

• Set the fridge or freezer temperature to a colder setting.

Is the appliance in direct sunlight, or is it near a heat generating object

such as cooking oven or heater?

• Check the installation area and reinstall it away from heat generating

objects.

Did you store hot food without cooling it first?

• Cool the hot food first before putting it in the fridge or freezer

compartment.

Did you put in too much food?

• Maintain an appropriate space between food.

Are the appliance doors completely closed?

• Completely close the door and make sure that stored food is not

obstructing in the door.

Is there enough space around the appliance?

• Adjust the installation position to make enough space around the

appliance.

global_main.book.book Page 42 Monday, December 21, 2020 9:02 AM

Summary of Contents for GC-X29FTQML

Page 1: ...nstallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL70525088 Rev 00_122120 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday December 21 2020 9 02 AM ...

Page 2: ...the Fridge and Freezer Door 12 Connecting the Water Line 14 Levelling and Door Alignment 15 Turning on the Power 17 Moving the Appliance for Relocation 17 OPERATION Before Use 19 Product Features 21 Control Panel 25 Ice and Water Dispenser 27 Automatic Icemaker 29 InstaView 31 Door in Door 32 Drawer 33 Shelf 34 Door Basket 35 SMART FUNCTIONS LG ThinQ Application 36 Smart Diagnosis 37 MAINTENANCE C...

Page 3: ...TROUBLESHOOTING Before Calling for Service 42 global_main book book Page 3 Monday December 21 2020 9 02 AM ...

Page 4: ...pliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructions i...

Page 5: ... gas used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at ...

Page 6: ...r exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer information centre if you move and install the appliance in a different location Risk of F...

Page 7: ...o unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against the power plug Do not connect a plug adapter or other accessories to the power plug Do not modify...

Page 8: ... appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug during a severe thunderstorm or lightening or when not in use for a long period of time Do not touch the powe...

Page 9: ... touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are caused Do not use or store flammable or combustible substances ether benzene alcohol chemic...

Page 10: ...e the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly stop using the appliance and contact an authorized service centre Prevent animals from nibbling on the power cable or water hose Never eat frozen foods immediately after they have been taken out in the freezer compartment Make sure not to get a hand or foot stuck upon opening or closing t...

Page 11: ... a limited range of ambient temperatures depending on the climate zone The internal temperatures could be affected by the location of the appliance the ambient temperature the frequency of door opening and so on The climate class can be found on the rating label Australia India Kenya Argentina NOTE The appliances rated from SN to T are intended to be used at an ambient temperature between 10 ºC an...

Page 12: ...death fire or electric shock Removing the Hinge Cover Remove the screws from the hinge cover at the top of the appliance Lift the hook not visible located at the bottom of the front side of the cover with a flat head screwdriver Removing the Left Fridge Door 1 The water supply line is connected to the top right part at the back of the appliance Hold the water supply connection and gently push the ...

Page 13: ... a NOTE The number of wire harnesses may vary depending on the model 2 Rotate the hinge lever b clockwise Lift the top hinge c free of the hinge lever latch d CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward It is recommended that two or more people carry out the door removal and refitting 3 Lift the right fridge door until it is free of t...

Page 14: ...nly to models with plumbed water or ice dispenser Water Supply Requirements A cold water supply with water pressure between 138 kPa and 827 kPa 1 4 8 4 kgf cm is required to operate the water dispenser If the refrigerator is installed in an area with low water pressure below 138 kPa you can install a booster pump to compensate for the low pressure If a reverse osmosis water filtration system is co...

Page 15: ... Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it onto the tap A separate connector or adaptor may need to be purchased if your tap fitting does not match the thread size of the connector provided Checking the Water Connection 1 Turn on the water supply and switch on the appliance Carefully check all fittings for possible leaks due to poorly fitted hose...

Page 16: ...are turned all the way Use the spanner a to adjust the height by turning the levelling leg to the left to raise it or to the right to lower it Door Alignment for Freezer Door If the door of the appliance is not level adjust the difference in the height of appliance door 1 Open the door and use the spanner a to loosen the keeper nut by turning it to the left 2 Use the spanner b to adjust the height...

Page 17: ... right door up and use a pair of long nose pliers to insert C Clips until both doors are level Turning on the Power Connecting the Appliance After installing the appliance connect the power plug into the outlet socket NOTE After connecting the power supply cord or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely ...

Page 18: ...people carefully When transporting the appliance over a long distance keep the appliance upright 5 After installing the appliance connect the power plug into a mains outlet socket and switch it on global_main book book Page 18 Monday December 21 2020 9 02 AM ...

Page 19: ...an from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy make sure that door bins drawers and shelves are assembled properly Ensure there is sufficient space between stored foods This allows cold air to be circulated evenly and lowers electricity bills Store hot food only after it has cooled in order to prevent dew...

Page 20: ...ture for the food to be stored correctly If there are chill compartments in the appliance do not store vegetables and fruits with higher moisture content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply get...

Page 21: ...Filtered Water and Ice Dispenser Dispenses purified water and ice c Door in Door 1 The Door in Door is a double layered door system It can be opened individually or together with the main door You can conveniently locate and access your favourite snacks or food items d InstaView Door in Door 1 The InstaView Door in Door compartment allows for easy access to frequently used food items e Door in Doo...

Page 22: ...22 OPERATION Interior 1 This feature is only available on some models Standard Door Model Door in Door Model global_main book book Page 22 Monday December 21 2020 9 02 AM ...

Page 23: ...nser or the automatic icemaker It requires manual filling e Fridge Door Basket Stores small packages of refrigerated foods drinks and sauce containers f Door Mullion Prevents the cold air of the fridge from leaking CAUTION To reduce the risk of scratching the door or breaking the center door mullion make sure that the refrigerator door mullion is always folded in g Water Filter 1 This filter purif...

Page 24: ...adjustable to meet individual storage needs j Door in Door Compartment 1 Stores commonly used food items such as beverages and snacks k Fridge Drawer Stores fruits and vegetables to keep fresh for as long as possible l Freezer Tray Stores small packaged frozen food or frequently used foods The sliding trays allow easy access and convenience of use m Freezer Drawer Stores frozen food for longer sto...

Page 25: ...This function automatically terminates after a specific period has passed b Wi Fi This button allows the appliance to connect to a home Wi Fi network Refer to Smart Functions for information on the initial setup of the LG ThinQ application c Freezer 1 Type 1 Press this button repeatedly to select a desired temperature between 24 C and 16 C Type 2 Press this button repeatedly to select a desired te...

Page 26: ...hold the Lock button for 3 seconds until the l icon appears and the function is deactivated g Water Ice Type Select a desired dispenser mode from the buttons on the control panel Press the dispenser switch with a glass or other container to dispense cubed ice water or crushed ice h Non Plumbing 1 The Non Plumbing icon is illuminated when the water dispenser tank is installed correctly i Self Care ...

Page 27: ...n dispensing water or ice NOTE If you open the freezer door while water is being dispensed the water dispensing will stop If you open the fridge door while water cubed ice or crushed ice is being dispensed dispensing will be paused When you close the door the selected item will continue to be dispensed If the cup rim is small water may splash out of the glass or miss it completely Use a cup with a...

Page 28: ... tank holds the water to be dispensed or used by the automatic icemaker to make ice 1 Remove the water dispenser tank by pulling it out while holding the handle 2 Open the cover or cap of the water dispenser tank 3 Fill with bottle or filtered water up to the maximum fill line Total capacity 4 ℓ 4 After filling with water close the cover or cap of the water dispenser tank 5 Refit the water dispens...

Page 29: ...pping into the ice bin is normal If ice cubes are stored in the ice bin for a long period of time they may clump together and may not be separated easily In such a case empty the ice bin and allow fresh ice to be made CAUTION It is normal for milky or cloudy water to be dispensed after replacing the water filter This air in the water will clear eventually and is safe to drink The first ice and wat...

Page 30: ...emaker s mechanical parts with your hand or any mechanical implement Doing so may cause serious injury or damage to the appliance Do not disassemble repair or alter the automatic icemaker These tasks should only be done by a service technician Caution should be taken as the automatic icemaker operates continuously after the freezer door is opened when the automatic icemaker switch is set to the ON...

Page 31: ...cks without opening the fridge door 1 Knock twice on the glass to turn the LED light inside the Door in Door on or off 2 The LED light turns off automatically after ten seconds CAUTION Do not open the door of the appliance with the door in door open or do not open the door in door while the door of the appliance is open The door in door may be struck by the edge of the appliance and damaged NOTE T...

Page 32: ...t Adjusting the moving basket allows taller food items to be stored more conveniently 1 To raise the moving basket hold the basket in the centre and push the basket up until it clicks into place 2 To lower the moving basket press up to release the levers at the side of the basket and lower the basket until it clicks into place CAUTION To avoid personal injury or damage to the basket or its content...

Page 33: ...h hands and tilt the cover slightly while pulling it out 2 Remove the contents of the drawer Hold the handle of the vegetable drawer and gently pull it out 3 Mount the fridge drawer in the reverse order of the removal process Using the Freezer Drawer The sliding freezer drawers allow easy access and convenience of use Use the upper compartment to store packaged frozen foods and frequently used foo...

Page 34: ...ailable on some models Store taller items such as a gallon container or bottles by pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf forward to return to a full shelf Removing Refitting the Shelf 1 To detach tilt up the front of the shelf then lift the shelf straight up at the back 2 Tilt the shelf at an angle and pull it out 3 To assemble tilt t...

Page 35: ... Basket The door baskets are removable for easy cleaning and adjustment 1 To remove the baskets simply lift the basket up and pull straight out 2 To assemble the baskets slide it in above the desired support and push down until it snaps into place global_main book book Page 35 Monday December 21 2020 9 02 AM ...

Page 36: ...ecomes weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that f icon on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or refer to...

Page 37: ...i button for 3 seconds The f icon will be turned off Open Source Software Notice Information To obtain the source code under GPL LGPL MPL and other open source licenses that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide...

Page 38: ... the display has been locked for over 5 minutes you must deactivate the lock and then reactivate it 2 Open the fridge door and then hold the phone on the upper right speaker hole 3 Press and hold the Freezer button for three seconds or longer while holding your phone to the speaker until the data transfer is complete 4 After the data transfer is complete the diagnosis will be displayed in the appl...

Page 39: ...n cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grain This helps reduce surface staining and tarnishing Cleanin...

Page 40: ...d capacity or if a noticeable reduction in flow rate occurs Where a backflow prevention device is installed on a water system a device for controlling pressure due to thermal expansion must be installed Ensure all tubing and fittings are secure and free of leaks NOTE While the testing was performed under standard laboratory conditions actual performance may vary It is essential that the manufactur...

Page 41: ...e new filter into the filter head and rotate it clockwise until the arrow on the new filter lines up with the arrow on the filter head Swing the filter back into the compartment 4 Close the water filter cover 5 Press and hold the Water Filter button for 3 seconds 6 Dispense water for approximately 5 minutes to remove trapped air and contaminants CAUTION Failure to replace filters when required or ...

Page 42: ...I If the problem persists contact an electrician There is poor refrigeration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did ...

Page 43: ...setting Did you put in food with a strong smell Store foods with strong smells in sealed containers Vegetables or fruit may have spoiled in the drawer Throw away rotten vegetables and clean the vegetable drawer Do not store vegetables too long in the vegetable drawer Symptoms Possible Cause Solution global_main book book Page 43 Monday December 21 2020 9 02 AM ...

Page 44: ...emaker button on the control panel For more details on how to use visit LG Electronics website or use your smart device Is the temperature of the freezer compartment set too high If the set temperature is too warm ice will be produced slowly or not at all Set the Freezer temperature to 18 C for normal operation of the automatic icemaker Have you been opening the appliance door frequently If you op...

Page 45: ...en used for an extended period of time Has it been a long time since you installed and replaced the filter If an expired filter is used the purification performance may decline It is recommended to replace the filter according to the filter replacement period Have you flushed out the filter properly in the initial stage after installing it When you install or replace the filter for the first time ...

Page 46: ...ridge or freezer compartment Is the air entry or exit of the freezer compartment blocked Make sure that air entry or exit is not blocked so that the air can circulate inside Is the freezer compartment overfilled Maintain an appropriate space between items Frost or condensation has formed inside or outside the appliance Did you open and close the appliance door frequently or is the appliance door i...

Page 47: ...ppliance door within one minute after you closed it you may have difficulties because of the pressure inside the appliance Try to open the appliance door again in a few minutes so that the internal pressure stabilizes Door mullion does not fold in and out properly Are front levelling legs extended the appliance level and doors aligned Once the door baskets are filled the doors may become misaligne...

Page 48: ...ises Rattling noises may come from the flow of appliance the water line on the back of the unit for plumbed models only or items stored on top of or around the appliance Normal Operation Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted See the Door Alignment section Appliance with linear compressor was moved while operating Normal operation...

Page 49: ...ne and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the ro...

Page 50: ...Memo global_main book book Page 50 Monday December 21 2020 9 02 AM ...

Search results

Summary of Contents for GC-X29FTQML

Reviews:

Related manuals for GC-X29FTQML

Brands by name

Popular brands

LG GC-X29FTQML, Owner'S Manual

Search results

Summary of Contents for GC-X29FTQML

Reviews:

Related manuals for GC-X29FTQML

Brands by name

Popular brands