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29

TROUBLESHOOTING

ENGLISH

Water

Condensation & Frost

The appliance contains 

a bad smell.

Did you put in food with a strong smell?

•  Store foods with strong smells in a sealed containers.

Vegetables or fruit may have spoiled in the drawer?

•  Throw away rotten vegetables and clean the vegetable drawer. Do not 

store vegetables too long in the vegetable drawer.

Symptoms

Possible Cause & Solution

Water does not come 

out.

The water dispenser tank may be empty. (Non plumbed models only)

•  Fill the water dispenser tank.

Symptoms

Possible Cause & Solution

There is condensation 

inside the appliance or 

on the bottom of the 

vegetable drawer 

cover.

Did you store hot food without cooling it first?

•  Cool the hot food first before putting it inside the fridge or freezer.

Did you leave the appliance door open?

•  Although the condensation will disappear soon after you close the 

appliance door, you can wipe it with a dry cloth.

Do you open and close the appliance door too frequently?

•  Condensation can form due to the temperature difference from the 

outside. Wipe out the dampness with a dry cloth.

Did you put warm or moist food inside without sealing it in a container?

•  Store food in a covered or sealed container.

Frost has formed in the 

freezer compartment.

Doors may not be closed properly?

•  Check if the food item inside the appliance is blocking the door and make 

sure that the door is tightly closed.

Did you store hot food without cooling it first?

•  Cool the hot food first before putting it in the fridge or freezer 

compartment.

Is the air entry or exit of the freezer compartment blocked?

•  Make sure that air entry or exit is not blocked so that the air can circulate 

inside.

Symptoms

Possible Cause & Solution

global_main.book.book  Page 29  Monday, October 31, 2022  8:17 AM

Summary of Contents for GC-F459NQDM

Page 1: ...tallation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH MFL71400039 Rev 02_110122 www lg com Copyright 2020 2022 LG Electronics Inc All Rights Reserved global_main book book Page 1 Monday October 31 2022 8 17 AM ...

Page 2: ...N Before Installation 11 Levelling the Appliance 12 Turning on the Power 13 Moving the Appliance for Relocation 13 OPERATION Before Use 14 Product Features 16 Control Panel 18 Water Dispenser 20 Icemaker 21 Fridge Drawer 21 Door Basket 22 Shelf 22 Freezer Drawer 23 SMART FUNCTIONS LG ThinQ Application 24 Smart Diagnosis 25 MAINTENANCE Cleaning 27 TROUBLESHOOTING Before Calling for Service 28 globa...

Page 3: ...s appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person This symbol is displayed to indicate matters and operations that can cause risk Read the part with this symbol carefully and follow the instructio...

Page 4: ...s used in the appliance require special disposal procedures Consult with service agent or a similarly qualified person before disposing of them Do not damage the refrigerant circuit If the power cord is damaged or the hole of the outlet socket is loose do not use the power cord and contact an authorized service centre Do not locate multiple portable outlet sockets or portable power supplies at the...

Page 5: ... toothpaste alcohol thinner benzene flammable liquid abrasive etc over the interior or exterior of the appliance to clean it Do not clean the appliance with brushes cloths or sponges with rough surfaces or which are made of metallic material Only qualified service personnel from LG Electronics service centre should disassemble repair or modify the appliance Contact an LG Electronics customer infor...

Page 6: ...pose the rear of the appliance when installing Install the appliance in a place where it is easy to unplug the power plug of the appliance Be careful not to let the appliance door fall during assembly or disassembly Be careful not to pinch crush or damage the power cable during assembly or disassembly of the appliance door Be careful not to point the power plug up or let the appliance lean against...

Page 7: ...power cord rating or higher and use the multi socket outlet only for the appliance Operation Do not use the appliance for any purpose storage of medical or experimental materials or shipping other than any domestic household food storage use If water penetrates electrical parts of the appliance disconnect power plug and contact an LG Electronics customer information centre Unplug the power plug du...

Page 8: ...ne inside the appliance If there is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately This appliance uses a refrigerant gas isobutane R600a Although it uses a small amount of the gas it is still combustible gas Gas leakage during appliance transport installation or operation can cause fire explosion or injury if sparks are c...

Page 9: ...nce door or the shelves can be damaged by an impact If it is broken do not touch it with hands Do not hang from the appliance doors storage room shelf or climb up into it Do not store an excessive amount of water bottles or containers for side dishes on the door baskets Do not open or close the appliance door with excessive force If the hinge of the appliance door is damaged or operates improperly...

Page 10: ...not clean glass shelves or covers with warm water when they are cold They may shatter if exposed to sudden temperature changes Do not insert the shelves upside down The shelves may fall To remove frost from the appliance contact an LG Electronics customer information centre Dispose of the ice inside the ice bin in the freezer compartment during an extended power outage global_main book book Page 1...

Page 11: ...sed electricity costs Allow over 50 mm of clearance from each adjacent wall when installing the appliance NOTE You can determine what type of appliance it is by looking at the label inside the appliance a b Size mm A 595 595 B 1720 1860 2030 1720 1860 2030 C 682 677 D 615 610 E 682 677 F 1230 1225 G 995 995 A C B G G F E D E D F global_main book book Page 11 Monday October 31 2022 8 17 AM ...

Page 12: ...d with reversible doors so that they may open from either the left or right hand side to suit your kitchen design NOTE Reversing the doors must be performed by the qualified personnel of LG Electronics If not the doors will not be covered by the warranty Inserting the Stoppers Insert the stoppers to the upper edge on the rear plate of the appliance The stoppers are supplied with the kit in the app...

Page 13: ...er supply cord or plug to the outlet wait 3 or 4 hours before you put food into the appliance If you add food before the appliance has cooled completely your food may spoil To turn off the appliance disconnect the power plug from the outlet socket Moving the Appliance for Relocation Preparing for Relocation 1 Remove all food from inside the appliance 2 Pull the power plug out insert and fix it int...

Page 14: ...do not turn off the power Immediately contact the LG Electronics customer information centre and report the error code If you turn off the power the repair technician from the our information centre may have difficulty finding the problem Suggestion for Energy Saving For the most efficient use of energy keep all inner parts e g door bins drawers and shelves on their original location Ensure there ...

Page 15: ...content in the chill compartments as they may freeze due to the lower temperature In the event of a blackout call the electricity company and ask how long it is going to last You should avoid door openings while the power is off When the power supply gets back to normal check the condition of the food Maximum Freezing Capacity Express Freeze function will allow the freezer to reach its maximum fre...

Page 16: ...nside the appliance light up when you open the door b Fridge Shelf Stores refrigerated foods and fresh foods Stores the foods with higher moisture content at the front of the shelf The shelf height can be adjusted by inserting the shelf in another groove of different height The actual number of shelves will differ from model to model c Bottle Rack 1 Stores containers and tall bottles using the bot...

Page 17: ...able Egg Tray Stores eggs You can move this egg tray to a desired position except for the top shelf of the fridge or the vegetable drawer h Fridge Door Basket 1 Stores small packages of refrigerated foods drinks and sauce containers i Water Dispenser Tank 1 Stores water to supply the dispenser It requires manual filling j Freezer Shelf 1 Stores small packaged frozen food or frequently used foods k...

Page 18: ...re is only available on some models The control panel can be found either on the Fridge Door or inside the Fridge depending on the model a Fridge Press this button repeatedly to select a desired temperature between 1 C and 7 C The default fridge temperature is 3 C global_main book book Page 18 Monday October 31 2022 8 17 AM ...

Page 19: ...and disabled in turn each time you press the button When this function is on the other buttons except Lock and Wi Fi buttons will not operate Eco Friendly has been renamed Vacation CAUTION When this function is on be careful about storing foods that require a lower temperature than the default temperature When you return home remember to turn this function off to unlock the other buttons and retur...

Page 20: ...ging the controls Do not use a thin crystal cup or chinaware when dispensing water or ice NOTE If the cup rim is small water may splash out of the glass or miss it completely Cleaning the Dispenser Tray Wipe the entire area with a damp cloth The dispenser tray may become wet easily due to spilled water Cleaning the Dispenser Outlet Wipe the dispenser outlet frequently with a clean cloth as it may ...

Page 21: ...This feature is only available on some models Using the Ice Tray This is where ice is manually produced Fill the ice tray with water up to the marked water line WARNING Fill with potable water only CAUTION Be careful not to twist the ice tray with force as it can be broken If you open and close the freezer door frequently it may take longer for water to be frozen NOTE If the ice tray is overfilled...

Page 22: ... For storing vegetables Recommended c For storing fruit Removing Refitting the Fridge Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out completely until it stops 2 Lift the drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the removal process Door Basket Removing Refitting the Door Basket 1 Hold both edges of the basket and ...

Page 23: ...e shelf Lift the shelf up and remove it by pulling it out 2 Refit the shelf by sliding it inward until the shelf snaps into the frame Freezer Drawer Removing Refitting the Freezer Drawer 1 Remove the contents of the drawer Hold the handle of the drawer and pull it out completely until it stops 2 Lift the drawer up and remove it by pulling it out 3 Refit the drawer in the reverse order of the remov...

Page 24: ... weak It may take a long time to register or installation may fail 2 Turn off the Mobile data or Cellular Data on your smartphone 3 Connect your smartphone to the wireless router NOTE To verify the Wi Fi connection check that the Wi Fi indicator on the control panel is lit The appliance supports 2 4 GHz Wi Fi networks only To check your network frequency contact your Internet service provider or r...

Page 25: ...the Wi Fi function press and hold the Wi Fi button for 3 seconds The Wi Fi indicator will be turned off Open Source Software Notice Information To obtain the source code that is contained in this product under GPL LGPL MPL and other open source licenses that have the obligation to disclose source code and to access all referred license terms copyright notices and other relevant documents please vi...

Page 26: ...ds or longer 3 Open the door and then hold the phone near the speaker hole 4 After the data transfer is complete the diagnosis will be displayed in the application Control Panel 2 Inside the Fridge 1 1 Open the fridge door 2 Press the Vacation button If the door has been open for longer than 60 seconds close the door and repeat steps 1 and 2 Eco Friendly has been renamed Vacation 3 Hold the phone ...

Page 27: ...on the exterior of the appliance clean Blocked air vents can cause fire or appliance damage For the appliance exterior use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Dry thoroughly with a soft cloth Do not use contaminated cloths when cleaning the stainless steel doors Always use a dedicated cloth and wipe in the same direction as the grai...

Page 28: ...ration or freezing Is the fridge or freezer temperature set to its warmest setting Set the fridge or freezer temperature to a colder setting Is the appliance in direct sunlight or is it near a heat generating object such as cooking oven or heater Check the installation area and reinstall it away from heat generating objects Did you store hot food without cooling it first Cool the hot food first be...

Page 29: ...nce door open Although the condensation will disappear soon after you close the appliance door you can wipe it with a dry cloth Do you open and close the appliance door too frequently Condensation can form due to the temperature difference from the outside Wipe out the dampness with a dry cloth Did you put warm or moist food inside without sealing it in a container Store food in a covered or seale...

Page 30: ...red that this is not a problem and is quite normal There is water inside or outside of the appliance Is there water leakage around the appliance Check if the water has leaked from a sink or another place Is there water on the bottom of the appliance Check if the water is from the thawed frozen food or a broken or dropped container Symptoms Possible Cause Solution The appliance door is not closed t...

Page 31: ...e defrost control will click when the automatic defrost cycle begins and ends The thermostat control or appliance control on some models will also click when cycling on and off Normal Operation Rattling noises Appliance is not resting evenly on the floor Floor is weak or uneven or levelling legs need to be adjusted Appliance with a compressor was moved while operating Normal operation If the compr...

Page 32: ...and register the appliance using the Wi Fi network The wireless network name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the route...

Page 33: ...Memo global_main book book Page 33 Monday October 31 2022 8 17 AM ...

Page 34: ...Memo global_main book book Page 34 Monday October 31 2022 8 17 AM ...

Page 35: ...Memo global_main book book Page 35 Monday October 31 2022 8 17 AM ...

Page 36: ...global_main book book Page 33 Monday October 31 2022 8 17 AM ...

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