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LG F15L9DGD, Owner'S Manual, Page: 1 / 48

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OWNER'S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions 

carefully. This will simplify installation and ensure that the 

product is installed correctly and safely. Leave these 

instructions near the product after installation for future 

reference.

ENGLISH

F15L9DGD

MFL71764279

Rev.00_

122120

www.lg.com

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

Summary of Contents for F15L9DGD

Page 1: ...efully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference ENGLISH F15L9DGD MFL71764279 Rev 00_122120 www lg com Copyright 2020 LG Electronics Inc All Rights Reserved ...

Page 2: ... the Appliance 12 Levelling the Appliance 13 Connecting the Water Supply Hose 15 Installing the Drain Hose 17 OPERATION Operation Overview 18 Control Panel 19 Preparing the Wash Load 21 Adding Detergents and Softeners 21 Programme Table 24 Drying Programme 27 Extra Options and Functions 29 SMART FUNCTIONS LG ThinQ Application 32 Smart Diagnosis 34 MAINTENANCE Cleaning After Every Wash 36 Cleaning ...

Page 3: ...nical Safety This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety This symbol is displayed to indicate matters and operations that can cause risk Read the part with th...

Page 4: ... washing programme may differ To get good wash results please refer to Programme Table in OPERATION chapter for further details Technical Safety for Using the Dryer Do not dry unwashed items in the appliance Items that have been soiled with substances such as cooking oil vegetable oil acetone alcohol petroleum kerosene spot removers turpentine waxes and wax removers should be washed in hot water w...

Page 5: ...he appliance into multiple outlet sockets power boards or an extension power cable Do not modify the power plug provided with the appliance If it does not fit the power outlet have a proper outlet installed by a qualified electrician This appliance is equipped with a power cord having an equipment earthing grounding conductor earthing pin and a grounding power plug The power plug must be plugged i...

Page 6: ...als etc Do not leave the appliance door open Children may hang on the door or crawl inside the appliance causing damage or injury Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as waxes wax removers oil paint gasoline degreasers drycleaning solvents kerosene petrol spot removers turpentine vegetable oil cook...

Page 7: ...iance during the wash Make sure that drainage is working properly If water is not drained properly your floor may get flooded When the air temperature is high and the water temperature is low condensation may occur and thus wet the floor Wipe off dirt or dust on the contacts of the power plug Maintenance Disconnect the appliance from the power supply before cleaning the appliance Setting the contr...

Page 8: ... appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Dispose of all packaging materials such as plastic bags and styrofoam away from children The packaging materials can cause suffocation Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside ...

Page 9: ...ance and specifications may change without notice to improve the quality of the appliance Front View a Control Panel b Detergent Dispenser Drawer c Drum d Door e Cover Cap f Drain Pump Filter g Drain Plug h Levelling Feet Rear View a Power Plug b Transit Bolts c Drain Hose ...

Page 10: ... you purchased Specifications Dimension mm a Cold Supply Hose d Anti slip Sheets 1 b Spanner e Elbow Bracket for Securing Drain Hose c Caps for Covering Transit Bolt Holes f Tie Strap 1 Model F15L9DGD Power Supply 220 240 V 50 Hz Product Weight 81 kg W 645 D 770 H 940 D 1270 W D D H ...

Page 11: ...airflow allow minimum clearances of at least 20 mm at the sides and 100 mm behind the appliance Be sure to allow for wall door or floor moldings that may increase the required clearances WARNING This appliance must only be used for domestic household purposes and should not be used in mobile applications NOTE Never try to level any uneven floor by putting pieces of wood cardboard or similar materi...

Page 12: ...lug is easily accessible Power outlet must be within 1 meter of either side of the appliance WARNING Repairs to the appliance must only be carried out by qualified personnel Repairs carried out by inexperienced persons may cause injury or serious malfunctioning Contact your local authorised LG repairer The power plug must be plugged into an appropriate outlet socket that is installed and grounded ...

Page 13: ...nally the appliance should not move up and down at all check both directions If the appliance rocks when pushing the top plate of the appliance diagonally adjust the feet again Check whether the appliance is perfectly level after installation NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Reinforcement or bracing of the timber floor may need to be consid...

Page 14: ... vary depending on the model purchased If you install the appliance on a slippery surface it may move because of excessive vibration Incorrect levelling may cause malfunction through noise and vibration If this occurs install the anti slip sheets under the levelling feet and adjust the level 1 Clean the floor to attach the anti slip sheets Use a dry rag to remove and clean foreign objects and mois...

Page 15: ...tion required for connection to the water inlet Checking the Rubber Seal Two rubber seals a are supplied with the water supply hose They are used to prevent water leaks Connection to taps is sufficiently tight Do not use mechanical devices such as multi grips to tighten the water supply hose Ensure that the curved end of the water supply hose is connected to the appliance Connecting the Hose to th...

Page 16: ...ew the adapter ring plate d and loose the 4 fixing screws 2 Remove the guide plate e if the tap is too large to fit the adapter 3 Push the adapter onto the end of the tap so that the rubber seal is connected to be watertight Tighten the 4 fixing screws and the adapter ring plate 4 Pull the connector latch plate f down push the inlet hose onto the adapter and release the connector latch plate Make ...

Page 17: ...tap for the water supply In case that the tap is square or too big remove the guide plate before inserting the tap into the adaptor Make sure that the hose should not be kinked or trapped Installing the Drain Hose Installing the Drain Hose with the Elbow Bracket The drain hose should not be placed higher than 100 cm above the floor Water in the appliance may not drain or may drain slowly Securing ...

Page 18: ...dd cleaning products or detergent and softener Add the proper amount of detergent to the detergent dispenser If desired add bleach or fabric softener to the appropriate areas of the dispenser 3 Turn on the appliance Press the Power button to turn on the appliance 4 Choose the desired cycle Press the cycle button repeatedly or turn the cycle selector knob until the desired cycle is selected Now sel...

Page 19: ...the wash programme If a temporary stop of the wash programme is needed press this button d Extra Options and Functions To use the extra functions press and hold the corresponding button for 3 seconds The corresponding symbol lights up in the display This allows you to select an additional programmes and will light when selected Remote Start With the LG ThinQ app you can use a smartphone to control...

Page 20: ...age is complete the LED will turn off If a cycle is paused the active stage LED will stop blinking b Estimated Time Remaining When a washing programme is selected the default time for that programme is displayed This time will change as options are selected If the display shows then the time will be displayed after the load sensing has detected the load size This is normal The time shown is only a...

Page 21: ...Symbols on the Care Labels NOTE The dashes under the symbol give you information about the type of fabric and the maximum allowance of mechanical stress Checking the Clothes before Loading Combine large and small items in a load Load large items first Large items should not be more than half of the total wash load Do not wash single items This may cause an unbalanced load Add one or two similar it...

Page 22: ...ergent is suitable for all types of fabric For better washing results of white and pale garments use powdered detergent with bleach Detergent is flushed from the dispenser at the beginning of the wash cycle NOTE Do not let the detergent harden Doing so may lead to blockages poor rinse performance or odour Full load According to manufacturer s recommendation Part load 1 2 of the normal amount Minim...

Page 23: ...istency is too thick so that it can flow easily Do not open the drawer when water is being supplied during the wash Solvents benzene etc must never be used Adding Detergent Tablets Detergent tablets can also be used when washing 1 Open the door and put detergent tablets into the drum before loading the clothes 2 Load the clothes into the drum and close the door NOTE Do not put tablets into the dis...

Page 24: ...ance Hygiene 95 Max Load 3 kg Description Washes clothes at a high temperature Allergy Care Max Load 3 kg Description Helps minimise substances that cause an allergic reaction Use for cotton underwear pillow covers bed sheets baby wear Tub Clean Description This function helps clean the inside of your appliance s tub Delicates Cold Cold to 40 Max Load 3 kg Description Washes machine washable linge...

Page 25: ...ogramme and can be deselected NOTE The Delay End option can be selected for every washing programme in the table below The Add Item option can be selected for every washing programme except for the Rinse Spin programme in the table below Speed Wash 40 Cold to 40 Max Load 5 kg Description Washes small loads of lightly soiled clothes in a short time Rinse Spin Max Load Rating Description Rinses and ...

Page 26: ...n Programme Max Spin Speed Cotton Extra High Stain Care Extra High Baby Care Extra High Hygiene Extra High Allergy Care Extra High Delicates Low Sportswear Extra Low Duvet Medium Speed Wash Extra High Rinse Spin Extra High Programme Steam Turbo Wash Time Dry Extra Dry Normal Dry ...

Page 27: ...fter drying Permanent Press and Synthetics Do not overload your appliance Take out permanent press articles as soon as the appliance stops to reduce wrinkles Baby Clothes and Night Gowns Always check the manufacturer s instructions Blankets and Duvets Check fabric care labels on blankets and duvets before using the drying programme Some blankets and duvets may shrink by the heated air Rubber and P...

Page 28: ...the Power button 3 Select a washing programme and add detergent 4 Press the Normal Dry Time Dry or Extra Dry button as necessary 5 Press the Start Pause button Only Using a Dry Function 1 Prepare the clothes and load the drum For consistently dry loads all articles in the load should be similar in material and thickness Do not overload the drum There should be enough room for clothes to tumble fre...

Page 29: ... spin speed Temp This button selects the wash temperature for the selected programme Press the Temp button until the desired setting is lit Select the water temperature suitable for the type of load you are washing Follow the garment fabric care labels for best results Follow the next steps to customize a washing programme 1 Prepare the clothes and load the drum 2 Press the Power button 3 Add dete...

Page 30: ...f the drum is high It is not possible to add clothes at this time Delay End You can set this function so that the appliance starts automatically and finishes after a specified time interval 1 Press the Power button 2 Select a washing programme 3 Press the Delay End button as necessary 4 Press the Start Pause button NOTE Except for LED of the Delay End button all LEDs on the control panel will be t...

Page 31: ... any other functions Locking the Control Panel 1 Turn on the power 2 Press and hold the Normal Dry button for 3 seconds to activate this function A beeper will sound and CL will appear on the display Unlocking the Control Panel 1 Turn on the power 2 Press and hold the Normal Dry button for 3 seconds to deactivate this function ...

Page 32: ...e recently used cycles and monthly average Smart Diagnosis This function provides useful information for diagnosing and solving issues with the appliance based on the pattern of use Settings Allows you to set various options on the appliance and in the application Push Alert When the cycle is complete or the appliance has problems you have the option of receiving push notifications on a smartphone...

Page 33: ...ters Smartphone user interface UI may vary depending on the mobile operating system OS and the manufacturer If the security protocol of the router is set to WEP you may fail to set up the network Please change it to other security protocols WPA2 is recommended and register the product again Installing the LG ThinQ Application Search for the LG ThinQ application from the Google Play Store or Apple ...

Page 34: ...lity Wi Fi disconnection local app store policy or app unavailability The feature may be subject to change without prior notice and may have a different form depending on where you are located Using LG ThinQ to Diagnose Issues If you experience a problem with your Wi Fi equipped appliance it can transmit troubleshooting data to a smartphone using the LG ThinQ application Launch the LG ThinQ applic...

Page 35: ...35 SMART FUNCTIONS ENGLISH 4 After the data transfer is complete the diagnosis will be displayed in the application NOTE For best results do not move the smartphone while the tones are being transmitted ...

Page 36: ...o remove any moisture Leave the door slightly open to dry the drum Wipe the appliance with a dry cloth to remove any moisture WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Exterior Proper care of your appliance can extend the service life Exterior Immediately wipe off any spills Wipe with a damp cloth and then again with a dry c...

Page 37: ...hen select the Tub Clean 5 Press the Start Pause button to start 6 Leave the door open to dry the inside of the appliance completely When the inside of the appliance is not dried completely it may cause a bad smell or mildew WARNING Leave the door open to dry inside of the appliance only if the children are supervised at home Cleaning the Water Inlet Filter The water inlet filter collects lime or ...

Page 38: ...er 5 Close the cover cap CAUTION Be careful when draining as the water may be hot Run the drum cleaning programme once a month or more often as needed to remove excess detergent and other debris Cleaning the Dispenser Drawer Detergent and fabric softener can build up in the dispenser drawer Liquid detergents can remain under the dispenser drawer and not dispense completely Remove the drawer and in...

Page 39: ...39 MAINTENANCE ENGLISH 5 Reassemble the components of the drawer to the proper compartments and insert the drawer ...

Page 40: ... Water does not enter the appliance or it enters slowly Open fully tap Water supply hose s are kinked Straighten hose or reinstall the water inlet hose The filter of the supply hose s are clogged Check and clean the inlet valve filter after turning off the taps and removing the hose connections to the washing machine UE UNBALANCE ERROR The appliance has a system which detects and corrects the unba...

Page 41: ...ed down and then restart the cycle FE OVERFLOW ERROR Water overfills due to a possible faulty water valve Close the water tap Unplug the power plug Call for service PE PRESSURE SENSOR ERROR Water level sensor malfunctions Close the water tap Unplug the power plug Call for service vs VIBRATION SENSOR ERROR Vibration sensor malfunctions Call for service FF FROZEN FAILURE Is supply drain hose or drai...

Page 42: ...terials are not removed Remove package materials The clothes may be unevenly distributed in the drum Pause the programme and redistribute the clothes after the door unlocks Not all levelling feet are resting firmly and evenly on the floor See the Levelling the Appliance instruction to adjust the levelling of the appliance Floor not rigid enough Check if the floor is sold and does not flex See the ...

Page 43: ...e it stopped once power is restored Control needs to be reset Press the Power button then reselect the desired programme and press the Start Pause button Start Pause was not pressed after a programme was set Press the Power button then reselect the desired programme and press the Start Pause button The appliance is turned off if the Start Pause button is not pressed within a certain time Extremely...

Page 44: ...he detergent manufacturer Drain Pump Filter may be blocked Clean the Drain filter Cycle time is longer than usual The load is too small Add more items to allow the appliance to balance the loads Heavy articles are mixed with lighter items Always try to wash articles with similar weight in order to allow the appliance to evenly distribute the weight of the load for spinning The load is out of balan...

Page 45: ...complete Appliance is overloaded The appliance can be fully loaded but the drum should not be tightly packed with items The door of the appliance should be closed easily Hot and cold water supply hoses are reversed Hot water rinse can set wrinkles in garments Check the supply hose connections Spin speed may be too high Set the spin speed to suit the garment type Symptoms Possible Cause Solution Mu...

Page 46: ... low or bad Water is not properly supplied The water is used for auto cleaning of lint filter on drum during the drying Make sure the water supply tap is open Water does not properly drain Make sure the drain filter is not clogged The appliance is overloaded Check the load capacity for the selected programme If necessary add a time dry programme The spin speed is too low Select the highest spin sp...

Page 47: ...rk name SSID is set incorrectly The wireless network name SSID should be a combination of English letters and numbers Do not use special characters The router frequency is not 2 4 GHz Only a 2 4 GHz router frequency is supported Set the wireless router to 2 4 GHz and connect the appliance to the wireless router To check the router frequency check with your internet service provider or the router m...

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