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Quick Start Guide

Getting to know your
LG Escape

™ 

Plus

Phone setup

Calls and voicemail

To experience Cricket HD Voice, both callers must have a compatible HD Voice 

capable smartphone and make the call over Cricket’s LTE Network or a compatible 

network. Cricket’s LTE coverage is not equivalent to its overall network coverage. 

HD Voice calls made on a compatible device and on the LTE network may not 

experience an HD Voice connection at times of network congestion. Other carriers’ 

networks may interoperate with Cricket’s LTE network to support an HD Voice call. 

Touch screen

Using the touch screen

•  Use your fi ngertip to lightly 

touch the screen. 

•  Tap, drag, or slide your 

fi nger up, down, left, and 

right on the touch screen to 

perform different functions. 

•  To return to the previous 

screen, tap the 

Back key 

 .

•  Press the 

Home key

   at 

any time to return to the 

main home screen. 

•  Tap the 

Recent apps key 

 to view and access a 

list of apps you’ve recently 

used. 

Notifi cation panel

Quickly view alerts such as 

new messages and emails, 

recent calls, software update 

and more on the Notifi cation 

panel.

•  Swipe down from the top of any home screen 

to access the Notifi cation panel. Swipe down 

one more time to reveal additional options.

•  Clear individual notifi cations by swiping left or 

right on the alert, or tap 

CLEAR

 to remove all 

notifi cations. 

Personalize

Customizing home 

screens 

Personalize your home screen 

with apps, widgets, and 

wallpapers. 

•  Tap and hold a blank 

part of the home screen 

to access customization 

options, then select 

Widgets, Wallpapers & 

theme, Home screen 

settings, 

or 

App Trash

•  Browse options by swiping 

to scroll through, and tap or 

drag an item to add it to a 

home screen. 

Organizing home 

screens

•  To move a widget, shortcut, 

or folder, tap and hold it 

and then drag it to a new 

location. 

•  To delete, tap and hold 

and then drag the item to 

Delete

•  To create a folder, tap and hold an icon and 

drag it on top of another icon. 

•  To rename a folder, tap it, and tap the 

Folder 

name fi eld

 to bring up the keyboard.

HD Voice Capable

Enjoy crystal clear 

conversations with HD Voice!

Make a Call

1.  From the home screen, tap 

.

2.  Enter a phone number 

with the dial pad, or tap 

Contacts

 to select a 

contact from the list.

3. Tap   to place the call. 

Use call waiting

With call waiting, you can take 

two calls at once.
1.  While on a call, you will 

hear a tone if another call 

comes in.

2.  Tap Answer and swipe in  

any direction to receive the 

call. Your current call will 

automatically be placed  

on hold, and both calls  will 

be listed on screen.

3.  Simply tap a call in the list  to make it active.

Check voicemail

1.  From the home screen, tap 

Phone 

 . 

2.  From the Phone app Dial screen, tap 

Voicemail 

 .

Inserting the battery, nano-SIM card, 

and microSD™ card

1.  From the bottom left-hand side of the 

device, poke the SIM Card Slot remover 

(included) into the hole until the card slot 

releases. Pull completely out.

2.  Insert the nano-SIM card into the slot as 

shown with the gold-colored contacts 

facing down. 

3.  Insert the microSD card (optional) into the 

microSD slot as shown with the gold-colored 

contacts facing down.

4.  Insert the card slot back into the phone.

5.  Charge your phone. 

LG Escape

™ 

Plus

Proximity

sensor

Front-facing

camera

Status and

notifi cation

bar

Touch

screen

Recent 

apps key

Back key

Headset port

Microphone

Charging/data port

Device color may vary.

Volume up/

down key

Rear

camera

LED Flash

Home key

(press and

hold for

Google Now

)

Microphone

Earpiece

Customizing home screens

Personalize your home screen with apps, widgets, 

and wallpapers. Tap and hold a blank part of the 

home screen to access customization options.

More information

On the web

Detailed support information, including device 

specifi cations and the full user manual, is available at 

www.cricketwireless.com/support/devices.

On the phone

•  Call Customer Care at 1-855-246-2461 or 
•  Dial 611 from your phone

Accessories

Cricket offers a full line of accessories. For more information, 

go to www.cricketwireless.com/shop/ accessories or visit 

your local Cricket retailer. 

Product meets FCC Radio Frequency Exposure Guidelines—FCC 

ID ZNFX320APM. This device complies with Part 15 of the FCC Rules. 

Operation is subject to the following two conditions: (1) this device 

may not cause harmful interference, and (2) this device must accept 

any interference received, including interference that may cause 

undesired operation. Copyright © 2019 LG Electronics U.S.A., Inc. ALL 

RIGHTS RESERVED. LG and the LG logo are registered trademarks of 

LG Corp. Escape is a trademark of LG Electronics, Inc. Changes or 

modifi cations that are not expressly approved by LG Electronics U.S.A., 

Inc. for compliance could void the user’s authority to operate this 

equipment. All features, functionality, and other product specifi cations 

are subject to change without notice. Screen shots are simulated and 

subject to change. 

© 2019 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket 

logo are registered trademarks under license to Cricket Wireless LLC.

MBM67258801 

                    Printed in XXXXX

Useful features

Cricket services

These services make using Cricket even better 

and easier!

My Cricket

: Access billing, make a 

quick payment, view usage, and 

access support from the palm of your 

hand.

Visual voicemail

: Quickly view, 

access, and play back your voicemail 

messages. Easily save important 

numbers to your Favorites list and 

respond to messages by calling back 

or texting.

Additional services

theSCOOP

: Get news, local weather, 

sports scores, entertainment and more 

right to your phone.

App shortcuts

Save steps using app shortcuts 

directly from your home screen.

1.  Press and hold an app to  

open the list of functions.

2.  Select the function you  

would like and you are 

 immediately taken to it! 

Email

Email setup

1.  From the home screen, 

swipe left once then tap 

Essentials

 folder, tap 

Email

 

 . 

2.  Select an email provider.

3.  Enter the email address 

and password and then 

tap 

NEXT

.

4.  Once your email has 

synced with your phone, 

tap 

DONE

. You can now 

read and send emails.

Create and send an 

email message

1.  From the home screen, 

swipe left once then tap 

Essentials

 folder, tap 

Email

 

 . 

2.  To compose a new 

message, tap 

Compose 

.

3.  Tap the 

To

 fi eld and enter 

an email address or name, 

or tap 

Contacts 

  to 

select a contact from the 

address book.

4.  Enter a subject and message.

5.  To attach fi les, tap 

ATTACH

 and follow 

on-screen instructions.

6.  Tap 

SEND

.

Photos and 

video

Don’t just capture the moment; 

share it!

Take a picture

1.  From the home screen, tap 

.

2. Tap   to adjust your 

camera settings. Zoom in 

and out by pinching with 

your fi ngers on the screen.

3.  To take a photo, tap   or 

 press  a 

Volume key.

Record a video

1.  From inside the camera   

app, tap   to adjust video 

settings.

2.  To begin recording, tap 

.

3.  You can snap a photo 

while recording video by 

tapping  .

4. Tap   to pause recording, 

and   to resume.

5. Tap   to stop recording.

Share a picture or video

1.  From the home screen, tap      

 >   .

2.  Tap an album and then tap 

 a photo or video.

3.  Then tap   and select an option for sharing.
To quickly launch the camera when the screen is 

off, quickly double press the down volume key.

Text and picture 

messaging

Phone management

Send a text message

1.  From the home screen, tap 

Messaging

  . 

2. Tap 

Compose 

 to begin 

a new message.

3.  In the To fi eld, enter a 

number or a contact name, 

or tap 

Contacts 

 to select 

a contact from the address 

book.

4.  Tap the 

Enter message

 fi eld 

and enter your text.

5. Tap 

Send

.

Send a picture message

1.  Follow steps 1- 4 above.
2. Tap 

Attach 

 .

3. Tap 

Image

 and select a 

picture, or choose another 

fi le to attach.

4. Tap 

Send

.

Manage your memory and 

battery usage with these 

built-in tools.

Smart Cleaning

Make the most of your memory 

by letting Smart Cleaner clear 

out old and unneeded fi les.

1.  From the home screen, 

swipe left once then tap 

Management

 folder.

2. Tap 

Smart Cleaning 

3. Tap 

Optimize Phone

.

Alternatively, you can access 

Smart Cleaning inside the 

Settings

   app under 

General

 Tab.

Battery Saver

Extend the battery life by 

optimizing peformance.
1.  Inside Smart Cleaning app, 

tap 

Battery Saver

.

2.  Tap either 

Extended

 mode 

or 

Maximum

 mode to help 

extend your battery life.*

*  Above image is for 

illustrative purposes 

only. 

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Summary of Contents for Escape Plus

Page 1: ...Quick Start Guide LG Escape Plus ...

Page 2: ...or Front facing camera Status and notification bar Touch screen Recent apps key Back key Headset port Microphone Charging data port Device color may vary Volume up down key Rear camera LED Flash Home key press and hold for Google Now Microphone Earpiece ...

Page 3: ... included into the hole until the card slot releases Pull completely out 2 Insert the nano SIM card into the slotas shown with the gold colored contacts facing down 3 Insert the microSD card optional into the microSD slot as shown with the gold colored contacts facing down 4 Insert the card slot back into the phone 5 Charge your phone 1 2 3 4 ...

Page 4: ...s you ve recently used Notification panel Quickly view alerts such as new messages and emails recent calls software update and more on the Notification panel Swipe down from the top of any home screen to access the Notification panel Swipe down one more time to reveal additional options Clear individual notifications by swiping left or right on the alert or tap CLEAR to remove all notifications Custom...

Page 5: ...gs or App Trash Browse options by swiping to scroll through and tap or drag an item to add it to a home screen Organizing home screens To move a widget shortcut or folder tap and hold it and then drag it to a new location To delete tap and hold and then drag the item to Delete To create a folder tap and hold an icon and drag it on top of another icon To rename a folder tap it and tap the Folder na...

Page 6: ...port an HD Voice call HD Voice Capable Enjoy crystal clear conversations with HD Voice Make a Call 1 From the home screen tap 2 Enter a phone number with the dial pad or tap Contacts to select a contact from the list 3 Tap to place the call Use call waiting With call waiting you can take two calls at once 1 While on a call you will hear a tone if another call comes in 2 Tap Answer and swipe in any...

Page 7: ...ack your voicemail messages Easily save important numbers to your Favorites list and respond to messages by calling back or texting Additional services theSCOOP Get news local weather sports scores entertainment and more right to your phone App shortcuts Save steps using app shortcuts directly from your home screen 1 Press and hold an app to open the list of functions 2 Select the function you wou...

Page 8: ...your phone tap DONE You can now read and send emails Create and send an email message 1 From the home screen swipe left once then tap Essentials folder tap Email 2 To compose a new message tap Compose 3 Tap the To field and enter an email address or name or tap Contacts to select a contact from the address book 4 Enter a subject and message 5 To attach files tap ATTACH and follow on screen instructi...

Page 9: ... message 3 In the To field enter a number or a contact name or tap Contacts to select a contact from the address book 4 Tap the Enter message field and enter your text 5 Tap Send Send a picture message 1 Follow steps 1 4 above 2 Tap Attach 3 Tap Image and select a picture or choose another file to attach 4 Tap Send ...

Page 10: ...d a video 1 From inside the camera app tap to adjust video settings 2 To begin recording tap 3 You can snap a photo while recording video by tapping 4 Tap to pause recording and to resume 5 Tap to stop recording Share a picture or video 1 From the home screen tap 2 Tap an album and then tap a photo or video 3 Then tap and select an option for sharing To quickly launch the camera when the screen is...

Page 11: ...n swipe left once then tap Management folder 2 Tap Smart Cleaning 3 Tap Optimize Phone Alternatively you can access Smart Cleaning inside the Settings app under General Tab Battery Saver Extend the battery life by optimizing peformance 1 Inside Smart Cleaning app tap Battery Saver 2 Tap either Extended mode or Maximum mode to help extend your battery life Above image is for illustrative purposes o...

Page 12: ...is device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Copyright 2019 LG Electronics U S A Inc ALL RIGHTS RESERVED LG and the LG logo are registered trademarks of LG Corp Escape is a trademark of LG Electronics Inc Changes or modifications that are not expressly approved by LG Electronics U S A I...

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