LG BOTTOM FREEZERREFRIGERATOR Owner'S Manual Download | Manualshive

Page: 43 / 48

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43

TROUBLESHOOTING

Problem

Possible Causes

Solutions

Not dispensing
ice.

Doors are not closed
completely.

Ice will not dispense if any of the refrigerator
doors are left open.

Infrequent use of the dispenser. Infrequent use of the ice dispenser will cause

the cubes to stick together over time, which
will prevent them from properly dispensing.
Check the ice bin for ice cubes clumping/sticking
together. If they are, break up the ice cubes to
allow for proper operation.

The delivery chute is clogged
with frost or ice fragments.

Eliminate the frost or ice fragments by removing
the ice bin and clearing the chute with a plastic
utensil. Dispensing cubed ice can also help
prevent frost or ice fragment buildup.

The dispenser display is locked. Press and hold the ALARM and LOCK buttons

simultaneously for three seconds to unlock the
control panel and dispenser.

Ice bin is empty.

It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice. Make sure that the
shutoff
(arm/sensor) is not obstructed.

Once the ice supply in the bin has been
completely exhausted, it my take up to 90
minutes before additional ice is available, and
approximately 24 hours to completely refill the
bin.

Icemaker is not
making ice.

Refrigerator was recently
installed or icemaker recently
connected.

It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.

Icemaker not turned on.

Locate the icemaker ON/OFF switch and confirm
that it is in the ON (I) position.

The ice detecting sensor is
obstructed.

Foreign substances or frost on the ice-detecting
sensor can interrupt ice production. Make sure
that the sensor area is clean at all times for proper
operation.

The refrigerator is not connected
to a water supply or the supply
shutoff valve is not turned on.

Connect refrigerator to the water supply and turn
the water shutoff valve fully open.

Icemaker shutoff (arm or
sensor) obstructed.

If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.

Reverse osmosis water filtration
system is connected to your
cold water supply.

Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to the Water Pressure section.)

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Summary of Contents for BOTTOM FREEZERREFRIGERATOR

Page 1: ...OWNER S MANUAL BOTTOM FREEZER REFRIGERATOR Please read this owner s manual thoroughly before operating and keep it handy for reference at all times P No MFL62184434 www lg com ...

Page 2: ...Leveling and Door Alignment 21 Leveling 21 Door Alignment 22 HOW TO USE 22 Before Use 23 Control Panel 23 Control Panel Features 25 In Door Ice Bin 25 Detaching the In Door Ice Bin 25 Assembling the In Door Ice Bin 26 Automatic Icemaker 26 Turning the Automatic Icemaker On or Off 27 When You Should Turn the Icemaker Off 27 Normal Sounds You May Hear 27 Preparing for Vacation 28 Ice and Water Dispe...

Page 3: ...nd vegetables fresh and crisp for as long as possible You can control the amount of humidity in the crisper by adjusting the setting between Low and High TEMPERATURE CONTROLLED PANTRY DRAWER some models only Temperature Controlled Pantry Drawer provides storage space with a variable temperature control that keeps the compartment colder than the refrigerator It is a convenient place to store sandwi...

Page 4: ...utlet conforming with the rating prior to y use It is the user s responsibility to replace a standard 2 prong wall outlet with a standard 3 prong wall outlet Do not install the refrigerator where there may be a danger of it falling or toppling over y Use DO NOT allow children to climb stand or hang on the refrigerator doors or shelves in the y refrigerator They could damage the refrigerator and se...

Page 5: ...r with the heating element that releases the cubes Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in When dispensing ice from the dispenser do not use crystal ceramics y Do not touch the cold surfaces in the freezer compartment with wet or damp hands when your y refrigerator is in operation Do not put glass containers glass bottles or carbonat...

Page 6: ...al devices or other means to accelerate the defrosting process other than y those recommended by the manufacturer Do not damage the refrigerant circuit y Do not use electrical appliances inside the food storage compartments of the appliance unless y they are of the type recommended by the manufacturer The refrigerant and insulation blowing gas used in the appliance require special disposal y proce...

Page 7: ...and Ice Dispenser Dispenses filtered water and ice LED Display Displays the refrigerator and freezer target temperature the water filter condition and the dispenser status Control Panel Sets the refrigerator and freezer target temperatures the water filter condition and the dispenser mode Handle Opens and closes the door Refrigerator Preserves food Freezer Preserves frozen food Ez Handle Easily op...

Page 8: ... can be adjusted from side to side to accommodate items of different sizes Dairy Product Bin Used to preserve dairy products Adjustable Refrigerator Shelf The shelves in your refrigerator are adjustable to meet your individual storage needs Guide Divider The Guide Divider can be used to organize bottles or liquid containers Modular Door Bin Interchangeable bins can be arranged to suit your storage...

Page 9: ...nstructions first after purchasing this product or transporting it to another location 1 Unpacking your refrigerator 2 Choosing the proper location 3 Disassembling Assembling 4 Connecting the water supply and water line 5 Leveling and Door Alignment NOTE Connect to potable water supply only ...

Page 10: ...e cleaners to remove tape or glue These products can damage the surface of your refrigerator Refrigerator shelves are installed in the shipping position Please reinstall shelves according to your individual storage needs Flooring To avoid noise and vibration the unit must be leveled and installed on a solidly constructed floor Older timber floors can flex and cause door alignment limitations If re...

Page 11: ...de for proper ventilation and installation clearances 2 5 08 cm 24 61 cm Removing Assembling the Refrigerator Door Handles Removing the Handles 1 Loosen the set screws with a 3 32 in Allen key and remove the handle 2 Only if required loosen the mounting fasteners that connect to the refrigerator door and handle using a 1 4 in Allen key remove the mounting fasteners Assembling the Handles 1 If alre...

Page 12: ...move the refrigerator doors and move the refrigerator sideways through the doorway Use two or more people to remove and y install the refrigerator doors Failure to do so can result in back or other injury Disconnect the electrical supply to the y refrigerator before installing Failure to do so could result in serious injury or death Do not put hands feet or other objects into y the air vents base ...

Page 13: ... a flat head screwdriver 3 Remove the cover and pull out the tube Disconnect all wire harnesses 4 Rotate the hinge lever counterclockwise Lift the top hinge free of the hinge lever latch CAUTION When lifting the hinge free of the latch be careful that the door does not fall forward Hinge Lever Latch 5 Lift the door from the middle hinge pin and remove the door CAUTION Place the door inside facing ...

Page 14: ...head screwdriver 2 Detach the wire harness CAUTION When lifting the hinge free of the hinge lever latch be careful that the door does not fall forward Hinge Lever Latch 3 Rotate the hinge lever clockwise Lift the top hinge free of the hinge lever latch 4 Lift the door from the middle hinge pin and remove the door CAUTION Place the door on the floor inside facing up on a non scratching surface ...

Page 15: ...e 2 Fit the top hinge over the hinge lever latch and slot it into place Rotate the lever counterclockwise to secure the hinge 3 Install the grounding screw and connect the wire harness Assembling the Right Refrigerator Door Hinge Lever Latch 4 Make sure that the door switch located inside the cover is tightly connected Position the cover in its place Insert and tighten the cover screw ...

Page 16: ...n the hinge 3 Install the grounding screw and connect all the wire harnesses Hinge Lever Latch 4 Push the water supply tube into the hole on the top case and pull it through the backplate 5 Hold the water supply connection and gently push in the collet to connect the water supply line as shown in and Insert the tube at least 5 8 inch 15 mm into the connector Assemble the clip to the joint part for...

Page 17: ...children y and pets away from the drawer Do not leave the drawer open If the Durabase storage bin is removed from the freezer drawer there is sufficient space inside for a small child or a pet to get into NOTE 1 Gently press the Collet and insert the tube until only one line shows on the tube Correct Incorrect 2 Pull the tube to make sure that the tube is tightly fastened and then insert the locki...

Page 18: ...left side is loose push the tab on the right side with your finger to release the drawer Lift the front of the drawer up then pull it straight out 3 Remove the screws from the rails at both ends 4 With both hands grip both sides of the drawer and pull it up to remove it from the rails 5 With both hands hold each rail and push it in to allow both rails to slide in simultaneously CAUTION Do not hold...

Page 19: ...iffer from the actual drawers of the refrigerator Assembling the Freezer Drawers The top middle and bottom drawers are all assembled in the same way 1 With both hands pull out each rail simultaneously until both rails are fully extended 2 Grasp the drawer on each side and hook the door supports into the rail tabs located on both sides CAUTION Do not hold the handle when removing or replacing the d...

Page 20: ...erse Osmosis systems If a reverse osmosis water filtration system is connected to your mains cold water supply this water line installation is not covered by the refrigerator warranty Follow the following instructions carefully to minimize the risk of expensive water damage Check to see if the sediment filter in y the reverse osmosis system is blocked Replace the filter if necessary Allow the stor...

Page 21: ...f the leveling leg to adjust the tilt of the refrigerator 3 Open both doors again and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs to the left It may take several more turns and you should turn both leveling legs the same mount 4 Refit the front base grille NOTE A flare nut wrench works best...

Page 22: ...function Turn off the icemaker if the refrigerator is not yet connected to the water supply Turn off the automatic icemaker and then plug the power plug of the refrigerator into the grounded electric outlet This is applicable only to certain models CAUTION Putting food in the refrigerator before it has cooled could cause the food to spoil or a bad odor could remain inside the refrigerator Wait for...

Page 23: ... icon will illuminate on the LED display Refrigerator Temperature Refrigerator Temperature Indicates the set target temperature of the refrigerator compartment Freezer Temperature Freezer Temperature Indicates the set target temperature of the freezer compartment Pure N Fresh Pure N Fresh The Pure N Fresh helps remove odors from the refrigerator The Pure N Fresh has two settings Auto and Power PWR...

Page 24: ... will change to OFF and the Door Alarm function will deactivate When either the refrigerator or the freezer y door is left open for more than 60 seconds the alarm tone will sound to let you know that the door is open When you close the door the door alarm y will stop Control Lock Control Lock The Control Lock function disables every other button on the display When power is initially connected to ...

Page 25: ... damage or personal injury The icemaker will stop producing ice when y the in door ice bin is full If you need more ice empty the ice bin into the extra ice bin in the freezer compartment During use the ice can become uneven causing the icemaker to misread the amount of ice cubes and stop producing ice Shaking the ice bin to level the ice within it can reduce this problem Storing cans or other ite...

Page 26: ...n to occur Ice making stops when the in door ice bin y is full When full the in door ice bin holds approximately 6 to 8 12 16 oz glasses of ice The water pressure must be between 150kpa y to 500kpa on models without a water filter and between 200kpa and 500kpa on models with a water filter to produce the normal amount and size of ice cubes Foreign substances or frost on the ice y detecting sensor ...

Page 27: ...affected Keep the glass at a proper distance from y the ice outlet A glass held too close to the outlet may prevent ice from dispensing To avoid personal injury keep hands out of y the ice door and passage Never remove the dispenser cover y If ice or water dispenses unexpectedly turn y off the water supply and contact a qualified service center CAUTION When You Should Turn the Icemaker Off When th...

Page 28: ...erate when y either of the refrigerator doors are open If dispensing water or ice into a container y with a small opening place it as close to the dispenser as possible Some dripping may occur after y dispensing Hold your cup beneath the dispenser for a few seconds after dispensing to catch all of the drops Incorrect Way Correct Way Water Ice CAUTION Throw away the first few batches of ice about 2...

Page 29: ...ld air and freeze Wash food before storing it in the refrigerator Vegetables and fruit should be washed and food y packaging should be wiped down to prevent adjacent foods from being contaminated If the refrigerator is kept in a hot and humid place frequent opening of the door or storing a lot y of vegetables in the refrigerator may cause condensation to form Wipe off the condensation with a clean...

Page 30: ... in plastic bags or plastic container and store in crisper Fish Store fresh fish and shellfish in the freezer section if they are not being consumed the same day of purchase It is recommended to consume fresh fish and shellfish the same day purchased Leftovers Cover leftovers with plastic wrap aluminum foil or plastic containers with tight lids Storing Frozen Food Freezing Freezing Your freezer wi...

Page 31: ...e party trays deli items and beverages This drawer should not be used for vegetables that require high humidity Press the button to choose between Meat Coldest Deli Colder and Produce Cold Storing Frozen Food continued Packaging Packaging Successful freezing depends on correct packaging When you close and seal the package it must not allow air or moisture in or out If it does you could have food o...

Page 32: ...e glass under the crisper cover 2 Pull the glass up and out Door Bins The door bins are removable for easy cleaning and adjustment 1 To remove the bin simply lift the bin up and pull straight out 2 To replace the bin slide it in above the desired support and push down until it snaps into place NOTE Some bins may vary in appearance and will only fit in one location NOTE Pantry drawer not shown for ...

Page 33: ... up and guide the shelf hooks into the slots at a desired height Then lower the front of the shelf so that the hooks drop into the slots Using the Folding Shelf You can store taller items such as a gallon container or bottles underneath by simply pushing the front half of the shelf underneath the back half of the shelf Pull the front of the shelf toward you to return to a full shelf CAUTION Do not...

Page 34: ... warm up so the and allow freezer to warm up so the cloth will not stick cloth will not stick To help remove odors you can wash the inside liner of the refrigerator with a mixture of baking soda and warm water Mix 2 tablespoons of baking soda to 1 quart of water 26 g soda to 1 liter water Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator Door L...

Page 35: ...d the Pure N Fresh button for three seconds to reset the filter sensor Replacing the Pure N Fresh It is recommended that you replace the air filter Approximately every six months y When the CHANGE FILTER light turns on y 1 Remove the Old Filter Turn the filter cover to the left to detach from the refrigerator wall The filter is located on the inside of the filter cover Remove the filter from the c...

Page 36: ...er out of its packing y and remove the protective cover from the o rings With water filter tabs in the horizontal position push the new water filter into the manifold hole until it stops Rotate the water filter up y into position and close the cover The cover will click when closed correctly 3 After the water filter is replaced dispense 10 liters of water flush for approximately 5 minutes to remov...

Page 37: ... 1300 54 2273 Only use the Smart Diagnosis feature when instructed to do so by the LG call center agent The transmission sounds that you will hear are normal and sound similar to a fax machine Smart Diagnosis cannot be activated unless your refrigerator is connected to power If your refrigerator is unable to turn on then troubleshooting must be done without using Smart Diagnosis Using Smart Diagno...

Page 38: ...perating time but use less energy due to more efficient technology Refrigerator was recently plugged in or power restored The refrigerator will take up to 24 hours to cool completely Door opened often or a large amount of food hot food was added Adding food and opening the door warms the refrigerator requiring the compressor to run longer in order to cool the refrigerator back down In order to con...

Page 39: ...erator should not be operated in temperatures above 43 C A large amount of food or hot food was added to either compartment Adding food warms the compartment requiring the cooling system to run Allowing hot food to cool to room temperature before putting it in the refrigerator will reduce this effect Doors not closed correctly See the Doors will not close correctly or pop open section in Parts Fea...

Page 40: ...sation and frost Food is freezing in the refrigerator compartment Food with high water content was placed near an air vent Rearrange items with high water content away from air vents Refrigerator temperature control is set incorrectly If the temperature is too cold adjust the control one increment at a time and wait for the temperature to stabilize Refer to the Setting the Controls section for mor...

Page 41: ...the problem persists it may be necessary to contact a plumber Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cubes are smaller than normal Low house water supply pressure The water pressure must be between 150 500kpa on models without a...

Page 42: ...re for the freezer compartment for normal ice production is 18 C or colder in warmer climates If the freezer temperature is warmer ice production will be affected Dispensing water slowly Water filter has been exhausted It is recommended that you replace the water filter Approximately every six months When the water filter indicator turns on When the water dispenser output decreases When the ice cu...

Page 43: ...t my take up to 90 minutes before additional ice is available and approximately 24 hours to completely refill the bin Icemaker is not making ice Refrigerator was recently installed or icemaker recently connected It may take up to 24 hours for each compartment to reach the desired temperature and for the icemaker to begin making ice Icemaker not turned on Locate the icemaker ON OFF switch and confi...

Page 44: ...ors are not closed properly Water will not dispense if any of the refrigerator doors are left open Water filter has been recently removed or replaced After the water filter is replaced dispense 10 liters of water flush for approximately 5 minutes to remove trapped air and contaminates from the system Do not dispense the entire 10 liters amount continuously Depress and release the dispenser pad for...

Page 45: ...llation for the water storage tank to cool completely The water dispenser has been used recently and the storage tank was exhausted Depending on your specific model the water storage capacity will range from approximately 600 900ml Dispenser has not been used for several hours If the dispenser has not been used for several hours the first glass dispensed may be warm Discard the first 300ml Refrige...

Page 46: ...refrigerator was moved turn the power off and then back on again Refrigerator is not resting solidly on the floor Floor is weak or uneven or leveling legs need to be adjusted See the Door Alignment section Refrigerator with linear compressor was jarred while running Normal Operation Whooshing Evaporator fan motor is circulating air through the refrigerator and freezer compartments Normal Operation...

Page 47: ... to open The gaskets are dirty or sticky Clean the gaskets and the surfaces that they touch Rub a thin coat of appliance polish or kitchen wax on the gaskets after cleaning Door was recently closed When you open the door warmer air enters the refrigerator As the warm air cools it can create a vacuum If the door is hard to open wait one minute to allow the air pressure to equalize then see if it op...

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