24
ENG
ENGLISH
TROUBLESHOOTING
TROUBLESHOOTING
Problem
Solution
Cannot control the
TV with the remote
control.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed ( to , to
).
No image display
and no sound is
produced.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
The TV turns off
suddenly.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the
Sleep Timer
or
Off Time
feature is activated in the
TIME
settings.
y
If there is no signal while the TV is on, the TV will turn off automatically after
15 minutes of inactivity.
When connecting
to the PC (HDMI/
DVI), ‘No signal’ or
‘Invalid Format’ is
displayed.
y
Turn the TV off/on using the remote control.
y
Reconnect the HDMI cable.
y
Restart the PC with the TV on.
