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GP4
eng
❐
PC connection problem
Problem
Solution
The screen display is not
on after connecting to
the computer.
• Verify that the computer and the TV are securely
connected.
• Turn the TV off and back on using the remote control.
• Restart the PC with the TV on.
• Check if the resolution is correctly set for PC input.
• To use the TV as a secondary monitor, check if the
connected desktop or laptop supports dual monitor
displays.
• Reconnect the HDMI cable.
There is no sound after
connecting the computer
with the HDMI cable.
• Check with the video card manufacturer to ensure it
supports HDMI voice output. (Video cards manufactured in
DVI format require connection of a separate sound cable.)