LG SIGNATURE WD1610NSW Owner'S Manual Download Page 55

Page: 55 / 64

Symptoms

Reason

Solution

Water does not

enter washing

machine or it

enters slowly

Water supply is not adequate in that

location.

•

Check another tap in the house.

Water supply tap is not completely

open.

•

Fully open tap.

Water supply hose(s) are kinked.

•

Straighten hose.

The filter of the supply hose(s) may

be clogged.

•

Check the filter of the supply hose.

Water in the

washing machine

does not drain or

drains slowly

Drain hose is kinked or clogged.

•

Clean and straighten the drain hose.

The drain filter is clogged.

•

Clean the drain filter.

Washing

machine does

not start

Electrical power cord may not be

plugged in or connection may be

loose.

•

Make sure plug fits tightly in wall

outlet.

House fuse blown, circuit breaker

tripped,or a power outage has

occurred.

•

Reset circuit breaker or replace fuse.

Do not increase fuse capacity. If

problem is a circuit overload, have it

corrected by a qualified electrician.

Water supply tap is not turned on.

•

Turn on water supply tap.

Washing

machine will not

spin

Check that the door is firmly shut.

•

Close the door and press the

Start/

Pause

button. After pressing the

Start/Pause

button, it may take a

few moments before the washing

machine begins to spin. The door

must be locked before spin can be

achieved. Add 1 or 2 similar items

to help balance the load. Rearrange

load to allow proper spinning.

Summary of Contents for WD1610NSW

Page 1: ... beginning installation read these instructions carefully This will simplify installation and ensure that the product is installed correctly and safely Leave these instructions near the product after installation for future reference WD1610NSW MFL69475593 ...

Page 2: ......

Page 3: ...es 12 Specifications 13 Installation Place Requirements 14 Unpacking and Removing Transit Bolts 15 Using Anti Slip Sheets Optional 16 Wooden Floors Suspended Floors 16 Leveling the Appliance 17 Connecting Supply Hose 17 Installing the Drain Hose 20 OPERATION 21 Using the Washing Machine 21 Sorting Laundry 23 Using Detergent and Fabric Softeners 24 Control Panel 28 Programme Table 29 Option Program...

Page 4: ...iagnosis 47 MAINTENANCE 48 Cleaning the Washing Machine 48 Cleaning the Water Inlet Filter 48 Cleaning the Drain Pump Filter 49 Cleaning Auto dispense box 50 Tub Clean 51 Caution on Freezing During Winter 52 TROUBLESHOOTING 54 Diagnosing Problems 54 Error Messages 57 ...

Page 5: ...UTION This indicates that the failure to follow the instructions can cause the minor injury or damage to the product IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of explosion fire death electric shock injury or scalding to persons when using this product follow basic precautions including the following Children in the Household This appliance is not intended for use by persons includin...

Page 6: ...g partially disassembled or has missing or broken parts including a damaged cord or plug This appliance should only be transported by two or more people holding the appliance securely Do not install the appliance in a damp and dusty place Do not install or store the appliance in any outdoor area or any area that is subject to weathering conditions such as direct sunlight wind or rain or temperatur...

Page 7: ...ied electrician or service personnel if you are in doubt as to whether the appliance is properly grounded Do not modify the power plug provided with the appliance If it does not fit the outlet have a proper outlet installed by a qualified electrician Operation Do not use any sharp objects or tools to penetrate or disassemble the unit Do not repair or replace any part of the appliance All repairs a...

Page 8: ... has completely stopped Do not put in wash or dry articles that have been cleaned in washed in soaked in or spotted with combustible or explosive substances such as wax oil paint gasoline degreasers drycleaning solvents kerosene vegetable oil cooking oil etc Improper use can cause fire or explosion In case of flood disconnect the power plug and contact the LG Electronics customer information centr...

Page 9: ...ssively or place a heavy object on it If there is a gas leakage isobutane propane natural gas etc do not touch the appliance or power plug and ventilate the area immediately Maintenance Securely plug the power plug in the socket outlet after completely removing any moisture and dust Disconnect the power cord before cleaning the appliance Never unplug the appliance by pulling on the power cable Alw...

Page 10: ... Remove all objects from pockets such as keys tissues coins lighters and matches before operating the machine The appliance is not to be used if industrial chemicals have been used for cleaning Oil affected items can ignite spontaneously especially when exposed to heat sources such as in a tumble dryer The items become warm causing an oxidation reaction in the oil Oxidation create heat If the heat...

Page 11: ...dren The packaging materials can cause suffocation Before discarding an old appliance unplug it Cut off the cable directly behind the appliance to prevent misuse Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside ...

Page 12: ...rain pump filter 10 Lower cover 11 Adjustable feet 12 Auto dispense box 13 Liquid detergent dispenser cap 14 Liquid softener dispenser cap 15 Control panel Accessories Supply hose 2 EA Spanner Caps for covering transit bolt holes Optional Anti slip sheets 2 EA Optional Elbow Bracket for securing drain hose Tie strap Optional Rubber cup 1 EA ...

Page 13: ...re for installation dying time is longer or drying performance is pool Appearance and specifications may change without notice to improve the quality of the product The external hot water supply MUST NOT exceed 65 C No further backflow protection required for connection to the water supply Permissible cold water temperature 4 25 C Specifications subject to change by manufacturer This washing machi...

Page 14: ...ing the cooker or stove must be inserted between the two appliances Do not install the appliance in rooms where freezing temperatures may occur Frozen hoses may burst under pressure The reliability of the electronic control unit may be impaired at temperatures below freezing point Ensure that when the appliance is installed it is easily accessible for a service technician in the event of a breakdo...

Page 15: ...tom two transit bolts use the spanner included to fully loosen all transit bolts by turning them counterclockwise Remove the bolt assemblies by wiggling them slightly while pulling them out 3 Install the hole caps optional Locate the hole caps included in the accessory pack or attached on the back Cap Optional NOTE Save the bolt assemblies for future use To prevent damage to internal components Do...

Page 16: ...k If the appliance rocks level the appliance again NOTE You can obtain anti slip sheets from an LG Centre or Hardware store Wooden Floors Suspended Floors Wooden floors are particularly susceptible to vibration To help prevent vibration we recommend you place rubber cups at least 15 mm thick under each foot of the appliance secured to at least two floor beams with screws Rubber Cup If possible ins...

Page 17: ... the machine top plate diagonally adjust the feet again NOTE Timber or suspended type flooring may contribute to excessive vibration and unbalance Connecting Supply Hose Water supply pressure must be between 0 1 MPa and 0 8 MPa 100 kPa 800 kPa Do not overtighten the water supply hoses If the water supply pressure is more than 800 kPa a decompression device or pressure limiting valve should be inst...

Page 18: ...e plate 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection Tighten the four fixing screws 4 Push the supply hose vertically upwards so that the rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right Plate Supply hose Connecting One Touch Type Hose to Tap Without Thread 1 Unscrew the adapter ring pla...

Page 19: ...r lines Let the water drain into a bucket and check the water temperature Connecting Hose to Appliance Attach the hot water line to the hot water inlet on the back of the washer Attach the cold water line to the cold water inlet on the back of the washer Connect the curved end of the water hose connector to the washer Cold water supply Hot water supply optional NOTE After completing connection if ...

Page 20: ... from damage due to water leakage If the drain hose is too long do not force it back into the appliance This will cause abnormal noise and water leakage max 100 cm 100 cm 145 cm 105 cm When installing the drain hose to a sink secure it tightly with a cable tie or clamp Securing the drain hose correctly will protect the floor from damage due to water leakage max 100 cm max 100 cm Laundry tub Hose r...

Page 21: ... Auto Detergent function turn on the Icon on the settings window For more information refer to Using Detergents and Fabric Softeners X 4 Choose the desired wash programme 5 Select the options you want to change 6 After changing the options press OK 40 30 60 7 Begin cycle Press the Start Pause button to begin the cycle The washing machine will agitate briefly without water to measure the weight of ...

Page 22: ...played as shown below The left bar above the symbol indicates the expected energy consumption and the right bar above the symbol indicates the expected water consumption Once the wash programme has finished the amount of energy water detergent and softener consumed is displayed as shown below The bars indicate approximately 0 5 kWh of energy 30ℓ of water 30 ml of detergent and 20ml of softener con...

Page 23: ...thes according to amount of soil Colour White Lights Darks Separate white fabrics from coloured fabrics Lint Lint producers Collectors Wash lint producers and lint collectors separately 3 Caring before loading Combine large and small items in a load Load large items first Large items should not be more than half the total wash load Do not wash single items This may cause an unbalanced load Add one...

Page 24: ...o dispense box to the left to open them Push Liquid Detergent Liquid Softener 4 Pour the liquid detergent and softener into their respective compartments The auto dispense box has two reservoirs Put the liquid detergent into the left reservoir and the fabric softener into the right reservoir Fill up to the Max line Push Liquid Detergent Liquid Softener 5 After filling turn the caps to the right to...

Page 25: ...ssage to supply wool detergent The detergent will then be dispensed automatically EN CAUTION Pull out the dispensing box only when refilling or replacing detergent Please use liquid detergents for drums only Do not put any detergent powder into the auto dispense box Do not put liquid bleach into the auto dispense box The auto dispensing function may not work properly with some concentrated gel det...

Page 26: ...ction Do not use the Rubber cup with the Auto Detergent function turned on Excessive suds will remain even after rinsing causing a longer rinsing time or preventing a proper rinsing When you use the Delay Wash function Auto Dispense is recommended You may store the Rubber cup by folding it as shown in the figure below CAUTION Do not pour fabric softener directly on the clothes Dispense the fabric ...

Page 27: ... regularly soiled fabrics is set to 70 ml and 30 ml respectively which can be changed using the More Settings button Detergent usage may need to be adjusted for different water temperatures water hardness size and soil level of the load For best results avoid oversudsing Refer to the label of the clothes before choosing the detergent and water temperature For better washing performance and whiteni...

Page 28: ...ash cycle If a temporary stop of the wash cycle is needed press the Start Pause button 3 Display The display shows programmes remaining time options status messages etc The display shows the estimated time remaining while the size of the load is being calculated automatically 4 Programmes You may select a desired cycle For more information on programmes refer to Programme Table You can download th...

Page 29: ...ual shirts that do not need ironing after washing Polyamide acrylic polyester 40 C Cold to 60 C 5 kg Mix Enables various fabrics to be washed simultaneously Various kind of fabrics except special garments silk delicate sports wear dark clothes wool duvet curtains 40 C Cold to 40 C 6 kg Speed 14 Provides a fast washing time for small loads and lightly soiled clothes Coloured laundry which is lightl...

Page 30: ...des washing to drying within 80 mins at once for light soiled 1 3 shirts Cotton mixed polyester mixed dress shirts blouses 20 C 20 C to 40 C 1 kg Stain Care Wash off several kinds of stain such as wine juice dirt etc Water temperature is increased step by step for washing various stains Cotton blended fabrics no delicate clothes 40 C or 60 C 30 C to 60 C 3 kg Gentle Care For hand washable delicate...

Page 31: ...urbo 49 Provides fast washing time for small loads and lightly soiled clothes Colored laundry which is lightly soiled 40 C Cold to 40 C 6 kg Spin Only for spin No choice Cotton Eco Provides optimised washing performance for large amount of laundry with less energy consumption Coloured fast garments shirts nightdresses pajamas etc and normally soiled cotton load underwear 60 C Cold to 60 C Rating W...

Page 32: ...RPM is for normally soiled load and test in accordance or in conformity with AS NZS 2040 1 Set programme at Dry Cotton Dry Eco Dry 1200RPM option for test in accordance or in conformity with AS NZS 2442 1 In the case of Washing and Drying tests Auto Dispense function turned off In the case of Washing tests Input the melted detergent between gasket and drum Liquid detergents are only available with...

Page 33: ...ntle Care Direct Wear 1 kg Delicate Tub Clean Refresh Rinse Spin Turbo 49 Spin Cotton Eco This option is automatically included in the programme and can not be deleted This programme recommends using a neutral detergent or an exclusive detergent Drying Programme Programme Turbo Clean Prewash Medic Rinse Crease Care Delay Wash Cotton Outdoor Time Dry Wash Dry 6 kg Easy Care Delicate ...

Page 34: ...otton 1600 Auto Wash 1600 Mix 1600 Easy Care 1200 Speed 14 800 Wool 800 Allergy Care 1600 Stain Care 1600 Outdoor 800 Gentle Care 800 Direct Wear 1kg 1200 Delicate 800 Tub Clean Refresh Rinse Spin 1600 Turbo 49 1600 Spin 1600 Cotton Eco 1600 ...

Page 35: ...ogramme 2 Rinse Rinse Adds one additional rinse Rinse Adds two additional rinses Rinse Hold The programme is paused until the start button is pressed again when rinse has finished Rinse Hold Add an additional rinse then after the rinsing process the programme is paused until Start Pause button is pressed again 3 Temp The 3 button selects the wash temperature combination for the selected programme ...

Page 36: ...n This also reduces the spin speed and so the clothes may have more moisture remaining after the cycle has ended NOTE To prevent tangling of your laundry the tub will rotate for a certain period of time after spinning is finished 6 Add Drying Option settings may be different depending on cycles Refer to Drying Programme Cooling This programme cools the clothes down after drying when they are hot N...

Page 37: ...uld be pressed Add Item Laundry can be added or removed after the washing programme is started 1 Press the Start Pause button 2 Press the Add Item 3 Open the door after door lock is released 4 Add or remove laundry 5 Press the Start Pause button again to continue the cycle The cycle continues automatically NOTE For safety reasons the door remains locked when the water level or temperature is high ...

Page 38: ... the programme ends after about 4 hours NOTE If you want to spin the clothes clothes before drying select the spin RPM at each dry programme s option Be careful when removing your clothing from the washing machine as the clothing or washing machine may be hot Woolen Articles Do not tumble dry woolen articles Pull them to their original shape and dry them flat Woven and Loopknit Materials Some wove...

Page 39: ...t by pop up window NOTE The estimated drying time varies from the actual drying time during the Automatic programme The type of fabric size of the load and the dryness selected may cause the time remaining to adjust itself accordingly It is also normal if the remaining Drying time remains stationary for up to one hour This may occur when the sensors recalculate the drying time The time remaining w...

Page 40: ...i is turned on the Wi Fi icon is displayed on the settings window Remote Start Use a smart phone to control your appliance remotely You can also monitor your cycle operation so you know how much time is left in the cycle NOTE You must first connect to a gateway and register your appliance in order to use the Remote Start function Refer to Smart Functions To Use Remote Start 1 Press the Power butto...

Page 41: ... select the Auto Dispense option 3 Turn on Auto Detergent 4 Set the Auto Dispense Amount to the desired quantity and then press OK ml Sound Use this option to turn on or off the sound when the button is pressed Brightness Set brightness from 20 to 100 Language A Change the desired language Time Change the current time Summer Time s s Use this when you want to set the summer time Smart Diagnosis Se...

Page 42: ...o the following steps 1 2 3 Ensure that the power cable of the Mini Washer is plugged in When it is plugged in reset the Mini Washer according to the instructions Step 1 Press the Power button to turn on the Mini Washer Step 2 Press and hold Light Soil and Rinse Spin at the same time for 7 seconds When pairing fails two times or more reset both the Main Washer and the Mini Washer For information o...

Page 43: ...ser Guide Use this when you want to see how the washing machine is operating on the display window Programme Update A newer version is available Factory Data Reset Delete all the stored data and reset to the default settings 1 Press the Power button 2 Under the More Settings button on the settings window select the Factory Data Reset option 3 Press the Reset button 4 Press the Yes button NOTE Upon...

Page 44: ... botton Settings available for selection may differ depending a downloaded cycle NOTE You can download cycles after registering the appliance and configuring the Wi Fi connection For information on how to register the appliance and configure the Wi Fi connection refer to Using the Wi Fi Function You can download a desired programmes through the LG Smart ThinQ app For more information on each progr...

Page 45: ...cations The notifications are triggered even if the LG Smart ThinQ application is off NOTE To verify the Wi Fi connection check that Wi Fi icon on the control panel is lit LG Smart ThinQ is not responsible for any network connection problems or any faults malfunctions or errors caused by network connection The machine supports 2 4 GHz Wi Fi networks only If the appliance is having trouble connecti...

Page 46: ...g the cost of performing such distribution such as the cost of media shipping and handling upon email request to opensource lge com This offer is valid for three 3 years from the date on which you purchased the product Smart Diagnosis Using a Smart Phone For appliances with the or logo Use this function if you need an accurate diagnosis by an LG Electronics customer information centre when the app...

Page 47: ...he phone in place until the tone transmission has finished Time remaining for data transfer is displayed For best results do not move the phone while the tones are being transmitted If the call centre agent is not able to get an accurate recording of the data you may be asked to try again 6 Once the countdown is over and the tones have stopped resume your conversation with the call centre agent wh...

Page 48: ... harsh chemicals Do not press the surface or the display with sharp objects Cleaning the Interior Use a towel or soft cloth to wipe around the washing machine door opening and door glass Always remove items from the washing machine as soon as the cycle is complete Leaving damp items in the washing machine can cause wrinkling colour transfer and odour Run the Tub Clean programme once a month or mor...

Page 49: ... cover as shown in the figure below 2 Unplug the drain to drain any residual water and then and open the filter by turning it to the left Drain filter Drain plug Container to collect the drained water 3 Remove any extraneous matter from the pump filter 4 After cleaning assemble the hose cap and the pump cap in the original positions 5 Close the Lower cover CAUTION First drain out all residual wate...

Page 50: ...oftener 5 Wash the auto dispense box and the check valve clean with running water 6 Assemble the caps and the check valve in the reverse order 7 Fill the tray with the liquid detergent and softener and then insert it into the washing machine NOTE Whenever you refill the detergent please clean the auto dispense box for better cleanliness When you pull out or insert the auto dispense box liquid dete...

Page 51: ...ean programme from the download cycles to clean the drum 4 Press the Start Pause button to start CAUTION If there is a child present be careful not to leave the door open for too long NOTE Clean the drum regularly using the Tub Clean option for optimal washing After approximately 30 cycles the Main Washer Tub Clean notification will appear to inform that it is time to clean the drum Perform the Tu...

Page 52: ...er cap Drain filter Drain plug Hang down drain hose to pull out water inside the hose completely Drain hose CAUTION When the drain hose is installed in a curved shape the inner hose may freeze After closing the tap disconnect the cold supply hose from the tap and remove water while keeping the hose facing downwards Supply hose Check for Freezing If water does not drain when opening the hose plug u...

Page 53: ...ly Drain filter Drain plug NOTE If water does not drain this means the ice is not melted completely Wait more When water is removed completely from the drum close the hose plug used for removal of residual water choose a washing programme and press the Start Pause button Drain hose When water supply problems occur take the following measures Turn off the tap and thaw out the tap and both connectio...

Page 54: ... machine is probably out of balance Stop and redistribute wash load Vibrating noise Have all the transit bolts and tub support been removed If not removed during installation refer to Installation guide for removing transit bolts Are all the feet resting firmly on the ground Make sure the washing machine is level and tighten the lock nuts up towards the base of the appliance Water leaks Supply hos...

Page 55: ...start Electrical power cord may not be plugged in or connection may be loose Make sure plug fits tightly in wall outlet House fuse blown circuit breaker tripped or a power outage has occurred Reset circuit breaker or replace fuse Do not increase fuse capacity If problem is a circuit overload have it corrected by a qualified electrician Water supply tap is not turned on Turn on water supply tap Was...

Page 56: ...s the machine leveled Make sure that all four feet are stable and that the machine is level Did you supplement the detergent and softener before you got the shortage notification When a washing programme has ended the washing machine detects whether it is necessary to refill the detergent Therefore no alarm appears until the next refill sensing check Drying performance is too low or bad Water is n...

Page 57: ...or 2 similar items to help balance the load Too much detergent Reduce the dispensing amount if suds are visible in the tub Load is out of balance Add 1 or 2 similar items to help balance the load The appliance has an imbalance detection and correction system If individual heavy articles are loaded e g bath mat bath robe etc this system may stop spinning or even interrupt the spin cycle altogether ...

Page 58: ...el sensor Close the water tap Unplug the power plug Call for service Over load in motor Allow the washing machine to stand for 30 minutes to allow the motor to cool then restart the cycle Call for service Overload in fan motor Overload in compressor Water leaks Call for service The washing machine experienced a power failure Restart the programme Is supply drain hose or drain pump frozen Supply wa...

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LG SIGNATURE WD1610NSW, Owner'S Manual

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