Lexus NX 300h 2016, Owner'S Manual, Page: 558 / 680

558
8-2. Steps to take in an emergency
NX300h_OM_USA_OM78082U
If your vehicle needs to be towed
The following may indicate a problem with your hybrid transmission. Contact
your Lexus dealer or commercial towing service before towing. (

P. 562)
●
The hybrid warning message shows on the multi-information display and the
vehicle does not move.
●
The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing service, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
2WD models: If towing your vehicle with a wheel-lift type truck from the front,
the vehicle’s rear wheels and axles must be in good conditions. (

P. 559, 562)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a towing
dolly. (

P. 559, 562)
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck