Lexus IS250 2006, Owner'S Manual

Page: 424 / 437

406
Reporting safety defects for U.S.A. owners
If you believe that your vehicle has a defect which could cause a crash or
could cause injury or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in addition to notifying the
Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Toll-free: 1-800-25-
LEXUS).
■ If NHTSA receives similar complaints
It may open an investigation, and if it finds that a safety defect exists
in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems
between you, your dealer, or Lexus Division of Toyota Motor Sales, U.S.A.,
Inc.
■ To contact NHTSA
You may either call the Auto Safety Hotline toll-free at 1-800-424-
9393 (or 366-0123 in the Washington, D.C. area) or write to:
NHTSA, U.S.A. Department of Transportation, Washington, D.C.
20590.
You can also obtain other information about motor vehicle safety from the
Hotline.