Troubleshooting
47
Printing beyond the basics
• If regular paper feeds without problems, load the envelopes
vertically against the right side of the sheet feeder. Make sure the
paper guide is against the side of the envelopes.
• Make sure envelopes or the appropriate specialty papers are
selected in the Page Setup dialog box or the Print dialog box.
• Make sure you are using a paper or envelope size supported by
your printer.
• Your application may not be designed to print envelopes. For help,
check your application’s documentation.
Printer has a paper jam
If the paper is lodged too far into the printer and can’t be removed:
1
Press the Power button to turn the printer off.
2
Pull firmly on the paper to remove it. If you cannot reach the
paper because it is too far into the printer, raise the front
cover and pull the paper out from the front of the printer.
3
Close the front cover.
4
Press the Power button to turn your printer on.
5
Resend your document to print.
